Never had such a bad service experience as what we had at Hyundai. Completely took advantage of a elderly handicapped widow to make a few bucks. The management team at the Hyundai service center are unqualified, disorderly and careless. Terrible service, very unfortunate for the Hyundai name.

Had to be the easiest and smoothest time i have ever had buying a carWill send everyone your way

Very quick and easy. Makes the experience easy.

Washington Hyundai is our service department. Kind, courteous and reasonable.

Super staff and salesperson. Too bad we couldnt come to a deal. Really liked the car.

Fantastic service center. The staff is outstanding!

Joe is a great salesman and Tyler in finance too. Great sense of humor and they are there for you! Buy 2 like a did. Made a great deal.

Service department disappoints me every time I visit.

Honda dealership is the best. Great service

Great and courteous employees

The only place I take my Hyundai for service. The service department is excellent.

Chrissy was an amazing sales agent, no pressure, very knowledgeable. All around nice person.

Good service and going today to look at a Honda.

Prices are outrageous! Do myself!

Great service

After raising this issue, the new service manager called me to say that Washington Auto mall will service this for me at their cost. I appreciate that response. then the service manager got changed and they reneged their offer.

Had car for recall service got done in reasonable time nice people working here

Been going there for years! They are always the best.

Ok some is highpricing

Treating me great

Washington Auto Mall is the best place to buy a car!!! They are all super nice and make you feel like family, they truly care. Brian Flannery is the best GM in the business.

Ive relied on Washington Auto Mall on several occasions to service my vehicle and I have always left satisfied. The staff are always courteous and kind. Special thanks to Carol and Greg for all their help.

5 hour wait for inspection & oil change

Recently bought a 2010 CRV. Ken was very knowledgeable and honest. Our family is very thankful for his help in finding a lovely new car

I havent bought a car from them but I have purchased parts and dealt with the service department. Everyone there is so friendly. The mechanics are well mannered and knowledgeable, the service writers are very polite, the gentlemen in the parts department are efficient and easy to work with, the cashiers are friendly, and the salesmen are polite and recognize me even though I havent bought a car from them. Overall the best dealership environment Ive dealt with as a consumer. My next car may not be from them, but I will certainly stop by to look, as it just might.

Salesman seem to be good may need to know a little more about their vehicles

Friendly helpful staff ready to answer any questions and assist as they can. A great experience!

The young service receptionist needs a little more social skills training........a little to self-assured

Awesome place to buy a brand new used Hyundai. Thanks Amanda!! We loveour new 2018 Elantra. Everyones really nice and helpful. The cars are so nice. Thanks again!!!

Best service ever! Ask for Scott at Hyundai! Hell take care of you!

I went to service Eric Thompson is the best, if you need service on your Honda or Toyota he is awsome.

Reputable in a world where service is lacking. Cleaning guy, parts counter, service, sales and ESPECIALLY the cashier. All top notch.

Good cars and friendly people . Had car repaired. Good work, reasonable price.

Came in today for my yearly inspection n oil change.the service tech was very nice.they got me in n out fairly quickly.thank u guys for the awesome service.

The Hyundai dealer is a great place to purchase a new car. They actually made it fun, and gave us a great deal.

Went to the Hyundai dealership & rode thru the lot several times looking for a Kona. When I stopped in to speak to a person. The only Kona they had was the Ironman Edition on display - in the showroom. No test drive. I didnt realize they were ready to close. I was ushered to a young lady, gave her my info & the car I was looking for & ZERO. NO follow-up, phone calls, texts ZERO --- until the last day of the month. Amazing. When they called I happened to be doing my closing paperwork on my new Kona SEL at Straub Hyundai in Tridelphia. I had contacted Straub the day following my dismissal at Washington Auto Mall.They had several Konas in stock & got to test drive one immediately. I wanted a specific color with tech package. Rare, at best. The sales manager tracked one down within 48 hours, sent me a quote, & had it delivered to the dealership. I could have picked it up 5 days earlier than I did, but my work schedule conflcted.THAT IS CUSTOMER SERVICE at its best!I too am in sales. Communication is vital. My lease was almost up. I was anxious to find THE CAR which now sits in my driveway! Washington is more convenient mile wise than WV, but I cannot express how well I was treated at the OTHER dealership. I got immediate call backs & updates. All concerns & questions addressed & left there with the intention of referring several of my co-workers who are now actively car shopping.This story ends with this advice:THE CAR that you want is out there - somewhere. Deal with the dealership that will look for it!

Service Department was awesome, some wait, but normal.

Very nice no pressure to buy. Matt was a great guy.

We have bought 2 CRVS there and have been satisfied for 7 years. Great service and personnel.

Nick Crossman made the whole car buying experience easy. Very pleased with the service!

Absolutely the best place to buy a car or suv

Very prompt attention for oil change and recall. Still no resulution with the dual-clutch transmission issue that is a corporate issue!

Had my honda accord coupe in for service, very friendly and helpful, work done was perfect, spoke with John and Eric of questions and they provided me with all the information I asked,did a complete inspection of my vehicle,best service Ive ever had, they will be taking care of my honda until I purchase another one, and my purchase will be at this dealership!!

As always....A great deal!

Hyundai serb iij ce here is great. Always pleasant and customer oriented

Always excellent service. I have purchased my last 4 vehicles from here; wouldnt buy anywhere else.

Great staff and smart mechanics. They service Honda and Hyundai.

Bought all 3 Hondas here. Good people.

Good people, honest and helpful. :)

Great place to buy vehicles

Willing to work with you!

Very good service

Good as always. For a car repair!

Service asst manager Eric always resolves my problems

Great people

Overpriced and rude

No comment

Ok

It just takes a long time for paperwork, everything else is fine