Jim, our salesman, was fantastic and we couldnt be happier with the new van as well as the entire process. One of the best vehicle buying experiences Ive had (and we have had a lot). Highly recommend John Sisson, Jim, and Robert the GM. Will definitely be back for another.

I gratefully had the opportunity to work with Salesman Jeremy - whom provided me a fabulous experience at John Sisson Motors. Jeremy was extremely knowledgeable, personable, and provided clear and honest communication. No surprises. No pressure. Additionally, the GM was beyond friendly and sensible. Highly recommend.

Exceptional service and attention! Just completed purchase of new vehicle with Rudy. He truly went the extra mile in every step of the process. As a 3 decade owner of Mercedes vehicles, living only a mile from a different Mercedes dealer, the extra 40 minute drive to Sisson was absolutely worth every minute. Rudy was thorough, honest, knowledgeable, and professional, epitomizing the ideal luxury vehicle salesperson throughout the process.

Huge THANK YOU to the team at John Sisson Motors, Jeremy Carpenter and Amanda Koschak! I cant say enough good things about my car buying experience here. From my first contact with Jeremy to driving off the lot in my new Mercedes was a smooth, enjoyable process. Jeremy was super responsive, knowledgeable and overall just a good guy. Amanda was able to secure a great value on my trade in which led to an even better deal on my new vehicle. Thanks Jeremy and Amanda! I couldnt be happier - dream car, great deal, + absolute best service! I will definitely recommend this team and will return in the future for my next car purchase. THANK YOU!

I bought a commercial van here recently. The transaction was smooth and everything went well. Jim Merdian was the salesman and he was always responsive, helpful and knowledgeable. He brought the van out to us and it in great shape and the signing process was quick and easy.

We had a pleasant experience with Sisson Motors Mercedes. Emmanual Beard, known as Mannie, was our salesperson. Mannie went above and beyond to make sure that he found the right vehicle to fit our family. I would recommend anyone to purchase a vehicle from the delearship.

Best car experience, Jeremy Carpenter and Amanda made the process stress free and enjoyed spending time at the dealership. We definitely will buy from them again in the future.

I want to thank the staff at John Sisson Mercedes for everything they did to help me, I specifically want to thank Ronda. She was SO friendly and made this process extremely easy! I could not be happier with the the service I received and my new car! Thank you Ronda!

I have to give a huge shout out to the staff at John Sisson Mercedes for all their attentiveness and help with my car purchase this past weekend. JEREMY CAPENTER and his fellow staff were so friendly and made the process less stressful. NO pushiness and answered any question I had. Car shopping can be overwhelming but they made me feel happy and excited with my purchase. THANK YOU ALL I LOVE MY NEW CAR!!

Made an appointment to test drive a 2021 vehicle a week in advance. Went to test drive and the car was a mess! I felt so bad for the salesman. His manager set him up for failure. apparently the car I was test driving was the managers demo car....however, if you know (in advance) that someone is coming to possibly buy a vehicle, you would think you would clear out your personal items (like your shoes, chairs, etc....). The car was filthy...they say that first impressions are everything and thats the truth. No one even apologized (except for the poor salesman who was embarrassed). Ill go back to Bobby Rahal, much more professional!!

For what it was worth they were cordial but I did not feel welcome.

Purchased a used vehicle for around 35000 from these people. Got home took it out a few days later. Good thing I did a walk around my rim was broken. Talked to John Raphael, sent pics. Now I dont exist. Front passenger broke, I decided to check the other wheels and the front driver was cracked also. Dont trust these people for used cars let alone safety inspection.Update 12/15/20:I sent them the email to resolve this and never heard anything back from them. They are hoping I go away. I attached the email.

I want to drop a note to potential buyers at John Sisson Motors ( mercedes - washington pa), I walked into the dealership looking to inquire about a car I was interested in,, Rhonda Plymire ( a sales consultant ) introduced herself to me with a great attitude and an awesome smile, mind you i was in a tee-shirt and jeans and i I am not a typical person you would see in there, but looking for a quality car for dad it had to be a mercedes benz. I had an interesting situation I was trying to work out, another friendly person i was able to get to know after a few visits was Angela Marcinizyn ( a manager) .two of the friendliest woman to meet, i enjoyed our conversations. and did pick up a 18 cla 250 from Rhonda. so if your in the market for a car, stop in and find Rhonda and tell her I sent you. I wish i could give her 10 stars on here. Sincerely Randall Coughanour

I cant give zero stars or I would. From the arrogant sales person Joe until the 4th day of not getting financed we went to another dealership and got financing for my fiance in less than 20 minutes. Sisson asked for information and stated we couldnt use it BUT guess what. The other dealership took it..Sisson is the worst dealership Ive ever encountered NO ONE should step foot on their property if they expect to be treated Fairly!!!! 0 stars out of 0.

Very easy to work with and friendly(Amanda and Jeremy)! We were able to make a great deal on my new vehicle. The best part, they were willing to compromise with me on my trade in and gave me a great value! Thank you!

Best customer service in the buisness.

I had to wait an extra month for my new GLE to come in because that model has become so popular but it was definitely worth the wait! I love my new car! My sales guy, Geoff Mackey seemed almost as excited as I was when he called to tell me that my car was on its way! Then the day I went to pick up my car everyone at John Sisson was so nice, helpful and excited for me. I was even given a very yummy cake to celebrate when I got home! I’m loving my first Mercedes thanks to everyone at John Sisson Motors!

The finance department is the world’s worst.

Angela was great, she answered our questions regardless of how we asked: in person, text, email or phone! She is a very professional and personable individual who makes you feel at ease during the process. She provides sincere and undivided attention (you dont feel as if she has to run to talk to another client, never).Kaitlin and Jeremy were equally professional, knowledgeable and friendly.The facility is inviting and impeccable.Without giving too much...picking up my new car (Mercedes SUV) was a very special and unforgettable moment - my favorite! 😃🎂

My experience was so awesome. I wanted a vehicle so bad and both Cliff and Rick found me one in my price range as well as wheeled and dealed with the bank to get me the best prices and rates. This made the process much longer and my payments much cheaper overall. They showed that they cared for the customers and me. They want each customer to be satisfied. They went above and beyond :)

This was by far one of the best car buying experiences that my husband and I have ever had, from start to finish.Angela was amazing to work with. She knows her product well and was constantly meeting any request that I had. I enjoyed working with her so much and will refer anyone in the market for a Mercedes directly to her ;) The finance manager and all others that we met in this process were easy to talk to and made us so comfortable. They to knew their jobs well.Thank you so much for all of the attention to detail. It was an unforgettable experience.

Last week, my husband and I had our car inspected at John Sisson Mercedes Benz dealership in Washington, PA. The dealership always provides a very customer friendly experience. On a scale of 1 to 10, they absolutely earn a 10.Just when you think it doesn’t get any better, we met an extraordinary salesman, Geoff Mackey. I have never encountered a car salesperson like Geoff. What an experience! He is an honest, no pressure, intelligent and knowledgeable salesman. He exudes integrity. Whether you are looking for a new or used Mercedes, see Geoff. He will exceed your expectations and provide you with an awesome experience. Oh, and did I mention, he has a fabulous sense of humor.

John Sisson Motors earns a 5-star review in all aspects of their operation. When arriving at the dealership we were greeted by a very sweet receptionist who told us that we would be meeting with Geoff. As soon as we met Geoff he was very pleasant and energetic! He was so easy to work with, he was very helpful right from the start, he answered all of our questions with total honestly. He helped us to find the exact car that we had been looking for and provided us with all the information that we needed. After going over all the details, he showed us the car, allowed us to take a test drive and helped us get everything in order. Geoff gives off such an awesome vibe, he was upbeat and happy during our entire experience. We felt like we were family by the end of our time there! The rest of the staff, (including Jeremy and Kaitlyn) were very helpful and exceptionally friendly as well! Overall, our experience here was excellent, thank you to Geoff and John Sission Motors!

This was my first experience buying with Sisson, and it was a fantastic one. Geoff treated us like family and really listened to my budget and put me into a beautiful car. I also cannot say enough about Arlene, the sales manager. She worked with us and went far out of her way to make sure I was able to drive my beautiful new car home. If you’re in the market for a beautiful new car, drive to Sisson!

We have had a terrible experience at this dealership. The service department is horrible, rude, and unhelpful. The moment the managers found out I was turning my lease and not getting another vehicle from them, their attitudes where unprofessional! Not a good place to by a vehicle! This was my forth Mercedes lease and I will Never lease another one from them again.

John Sisson Mercedes Benz has been so wonderful to me in my car buying experience! I purchased a 2021 Mercedes Benz GLA and couldn’t ask for a more luxurious vehicle! All of their staff is phenomenal but I would like to take time to recognize Ashley Price (Car Sales) and Clif Burns (Sales Manager). Ashley was extremely helpful in getting me the exact car that I wanted right down to the most little things. Clif took a huge role in this as well by researching various cars to make sure I loved what I got. Both Ashley and Clif check in with me still to check in on things! It is a very sophisticated, and welcoming atmosphere. If you are looking to purchase a luxury car John Sisson Mercedes Benz is the place to go!

Would recommend John Sisson Motors to anyone looking for a high quality car. Staff and service are all five star. Just purchased our fourth Mercedes at this dealership. Rick Mersky is great to deal with. Had our vehicle ready for delivery two days ahead of time. Thanks to all staff for making our buying experiences easy and stress free. You treat your customers like family.

Ive traveled and been thru a number of Mercedes dealerships on the East coast and from my experience, the John Sisson dealership is the epitome of what a car dealership, especially a M/B dealership, should be. From the greeter, to the salesman and his management, the Finance Manager, the demonstrator (the guy/gal who really knows the car, the electronics, the push buttons, etc.....and Sissons guy Juan is brilliant!), their employees are top shelf. So if youre interested in a M/B, new or used, do yourself a favor and see the Sisson group in Washington, PA.

Everyone was amazing to work with and I highly recommend this location to anyone looking for a Mercedes. Rob was my salesman, Jeremy showed me every technical detail of my car and Kate was the finance manager. All 3 of them made the buying process easy and quicker than I expected. From the moment you walk in the door you can tell everyone cares about the customers and their customer service is excellent!

Excellent customer care from the phone call to schedule to the guy directing you into the bay to the knowledgeable commercial sales staff. By far the most professional dealership I have ever been to.

Never in my life did I think Id ever be able to get in to a Mercedes, but our salesman Geoff Mackey was an absolute rock star to deal with! Everything from start to finish was exquisitely done. Big thanks to not only Geoff but also Cliff and Jeremy for helping us out. We are beyond ecstatic with our new car!

Be honest. Why are you always saying that something is wrong with the cars, and that they need expensive work done? Fire the liar 2020.

If there is a perfect experience to be had in the automotive world it will happen for you here. Having spent 15 years in the industry exclusively at German Car dealerships, I was sure I knew what to expect when I went in to John Sisson Mercedes to purchase a USED domestic vehicle I saw online. Needless to say my thoughts of what would occur were way off!! I expected, here is the Caddy you were looking at, buy it if you want well be inside. It was surreal, I pulled up the car was actually parked in front of the showroom, I was greeted at the door, Geoff Mackey was introduced to me and we were off for a test ride. Throughout the experience I felt as on par as a client buying a 75,000 Benz!! I stated that fact and was told that is how we treat all our clients. The effort to get everything done was fantastic on all parts down to the F and I!! Also the final deal was better then expected!! Just when I thought it was over a few days later I get a call that they want to pick up my car and put fresh inspection stickers on it. I live an hour away and never expected this for a used car but then they said we will drop off a loaner and come and get it for you. They did and its done. Amazing service!!! For all members I spoke with what a top notch outfit! The Greeter/sales/ service manager and adviser oh and the lot guys the Caddy was cleaned again!!.If I could levy one complaint, it would be that they need to open a Caddy dealership so I can trust where I am taking my car to!!!

This place is absolutely terrible no one gets ahold of you when you need help or have a question. And I would never ever deal with (Jeremy Carpenter) if you would ever go to this place he was no help at all and sold a car we were trying to buy the next day

Wonderful dealership. My sales representative, Rachel Angry, answered all my questions with patience and understanding. She walked me through test driving a model I did not order and finding a vehicle that met all my needs out of state. She made the process easy and non stressful. I’ve been. John Sisson customer for 13 years, and they continue to earn my loyalty. There service department will come get my car, provide me a loaner, and bring it back to me even though I’m 22 miles away. I’m very happy with my new car. Thanks

They were all amazing start to finish when buying my new SUV. I would definitely recommend Rob as your salesperson. This was by far the easiest car buying experience I have ever had! Not once did I feel pressured into anything and I walked out knowing without a doubt that I will be purchasing another vehicle from the Sisson team.

This is our 4th Mercedes, each one keeps getting better. Rick and his team were excellent and the process went smoothly. He even had it ready before he promised us. I was so happy. We will keep coming back to John Sisson motors for excellent service.

Very pleased with every experience @ John Sisson. From the moment I walked in and was greeted by sales consultant Rob Farrow, I was treated very well. Excellent no pressure negotiations w/ Rob and sales manager Cliff Barnes. Made an appointment for car delivery......Kaitlyn was well prepared and we were done very quickly. The presentation of the car was over the top! However, my top compliment is how the dealership stood behind their product. The vehicle was used and came with no warranty. After a short time of ownership, a problem with the brakes developed. John Sisson resolved the issue with absolutely no charge to me. Real standup people and a pleasure to deal with!!!!!

I have purchased my 1st Mercedes 7 years ago from John Sissonand after all these years I still get treated GREAT from the service department.... I always take my SUV to the service department for all its service needs because of the people in that department!!!!E.J., I miss!!!! He retired but was the best to deal with.now...Jim his son also works in the department is just as GREAT as his Dad was...by far the BEST DEALERSHIP EVER!!!!!!!

The entire experience was enjoyable from the first contact through the financing. Test drives were informative and fun. Rachel was an outstanding sales consultant. Extra thanks goes to Corry and Kaitlyn, too. The birthday cake was an incredible extra bonus! Ill always remember my Benz-day at John Sisson Motors!

Jeremey was able to get me out of my Jeep and into my dream mercedes!! I highly recommend allowing Jeremy to assist you with all your car buying needs. you will not be disappointed

Just purchased our new 2020 g-wagon. Great experience. Definitely will be back when we are ready to trade in for another new one!

Excellent experience! Geoff wanted to know the specifics we were looking for and found the perfect vehicle for us. No pressure. In the buying process everyone involved was professional, knowledgeable and efficient.

Purchasing a vehicle from John Sisson Mercedes Benz was a breeze! Geoff Mackey is an exceptional salesperson! He was very accommodating and helped me find just the vehicle I was looking for! The entire team was helpful and wonderful! I will be recommending Geoff and John Sisson motors to anyone looking for a vehicle!

Geoff Mackey put me in my first Mercedes, and I couldnt be happier. He and his team here are not cut from the typical sales cloth. Theyre willing to take the time to make you feel comfortable, and encourage you to make the decision thats best for you.

Rick and all the staff at John Sisson made my car buying experience easy and enjoyable. It’s not to often you find a sales advisor like Rick, I really felt like he had my best interest at heart. Thanks John Sisson!

Drove from suburban Cincinnati to buy a car I saw online at John Sisson Motors. Geoffrey Mackey was so helpful in arranging for us to purchase the vehicle with only 1 days notice. He videoed the car for me. He worked with the team in the shop to get the car ready for us on short notice. He helped us every step of the way from directions, to where to have lunch! It couldnt have been a better experience. Hats off the Geoffrey for being knowledgeable, courteous, and off the charts helpful! He even asked us to text him when we got home to make sure we made it home ok in all the rain!! The team at John Sisson made buying this car a very pleasant experience. Thanks again to every one who helped us through the process! Would love to do business with you again in the future

We have taken our new motorhome to this dealer twice-each experience was awesome! The staff could not have been more energetic to assure we were pleased with our service. They went out of their way to get our work completed ahead of time. The staff was professional and caring. The service people as well made an extra effort to assure our vehicle was in proper working order. It is rare today to find companies that focus first on customer satisfaction. Dan and Dave were exceptional! Great job!

The sales and service personnel are excellent. They extend every courtesy to assist you in making your car purchasing experience a breeze. I highly recommend and encourage everyone to choose John Sisson when purchasing their next vehicle.

Staff and sales people are extremely helpful and friendly. Sales force is top quality. Service is fantastic.

I pulled into John Sisson Mercedes not knowing what to expect. I had always driven Jeeps and was used to the generic, underwhelming, exhausting car buying experience.I was blown away by the whole experience at John Sisson! Rick and the entire team made me feel so comfortable from the moment I stepped onto the lot.No question or concern went unanswered. Honestly the most stress free car buying experience ever!I drove away with an amazing vehicle and the peace of mind knowing that Mercedes-Benz, and the Sisson team, are there whenever I may need them.

I hate buying cars. I dont like the pressure and I dont care for most salesmen. Geoff Mackey provided the best car buying experience Ive ever had. He was knowledgeable and honest. He worked until I was completely satisfied. He actually made getting our car fun. The rest of the team was great, they made the process smooth. Big thanks to Clif and Kaitlyn. We traveled past other Mercedes dealership and are glad we did. This dealership provided a first class experience. I recommend them without reservation.

Geoff Mackey was a pleasure to work with. He made sure the buying process was easy and he’s an overall great guy. I would highly recommend Geoff when buying a car

Thank you Geoff Mackey for all your assistance in the purchase of my beautiful new GLS. And a very big thanks for entertaining my grandson Oliver during the closing process. By the way, the cake is beautiful! I ordered Fit and Trim from Amazon for my very little four legged fat companion.

Had my new van serviced here for the second time. A week ago, had my rear brakes done for inspection. Unfortunately, Had to go bring my van back yesterday. Found out my parking brake needed adjusted, something that should have been completed and tested on the rear brake install. After wasting my time bringing my work van back to fix what should have been done originally, Couldnt believe they have the gall to charge me for this. Bought my van here and had serviced here. Hope their happy, $67 lost you a customer.

Took my car to get aligned and was told by service advisor that it needed suspension parts to set part of the alignment. But when I asked what parts was needed I was just replied to suspension parts plus I got no readout on what was adjusted on my car and can’t get a phone call back from service. NOTE I own my own auto repair business and checked t his car out before it went to the dealer it only had about 2000 miles since i bought it. So just saying I paid for a alignment that they probably never did and then they try to scam u into changing parts they don’t need to. U would think going to a Mercedes garage u would have quality service performed but obviously they are rip offs trying to change parts that are not needed. Can’t even get a phone call back to explain I guess u can’t lie to someone that knows about vehicles.

Very clean place. Felt at home.

John Sisson Motors made our car buying experience so wonderful! A big thank you to Angela Marcinizyn, our sales consultant, Jeremy Carpenter for showing us all the new features on our GLE 350, and Kaitlyn Jones, the finance manager for also being so hospitable. Mr. John Sisson runs an incredible family owned business and I would recommend anyone looking for a new or CPO Mercedes-Benz to visit this dealership! They made turning in my Nissan lease and purchasing a Mercedes seamless. Thank you!

This is our 2nd MB we bought at John Sisson! The folks there truly appreciate your business. They like to make great deals and treat their customers with top notch service. I would highly recommend them.

We were in need of a vehicle quickly with some very specific option requests and we were beyond pleased with the assistance that we received from Geoff Mackey. He definitely went above the call to help find what we needed and to work with us - remotely - to help us find a certified pre-owned with a decent trade in with a very manageable monthly payment. We will defintely look for any new vehicles we need here first. The whole staff couldnt have been more welcoming and helpful when we picked up our car -- Juan, Cliff, Brittany, and many more. You all ROCK!!!!! Susan & Isaac

Always receive top notch service. Johnny in service is so nice and very accommodating when I need to bring my SUV in. One time they gave me a rental and due to having a minor surgery I was not able to drive it back, so they delivered my car to me and picked up their rental. Just a great place to deal with.

My experience here was excellent! I have never been treated so kindly before at a dealership. They made car buying so fun. And they did everything in their power for me to get a beautiful Mercedez. And they stuck with their promise just when I was gonna give up hope on getting approved for a nice car. The staff here is wonderful. They made me feel like family. They show they care about you and mean it! The sales consultant Geoff Mackey is fantastic. I highly recommend him. He made the process of purchasing a car fun and he gives you hope even when you have doubts. And is just a wonderful person overall. He is really the best at what he does. Five stars truly isnt enough to give Geoff and John Sisson Motors. Ten stars!

Wonderful people they go out of their way to get u what u want Ill tell anyone looking for a car go their and ask for a salesman Jeff

Terrible experience. We went in here today fully intending to sit down with someone and price out/test drive and potentially buy the GLC SUV. Not one single person gave us the time of day from when we walked in to when we walked out. I specifically heard the front desk worker ask a sales guy if he can help us and his response was “I’m sending a text right now.” Didn’t realize that took precedent over customers looking to spend $50-60k on an SUV. The woman who finally gave us the key to take a look at the showroom model spent 20 seconds with us and then left. Waved her arms at me to give her the key back later on. I will never come back here and will let everyone I know the same thing. We’ve heard this is commonplace from this dealer so not surprised.

I sent my SLK in for a service and state inspection. I asked them specifically if they could clean it up/detail it nicely for me so I could store it for the winter, which they agreed. The bill was $1240.I left town on business, so they had my car for over 3 weeks. They dropped it off at my house a few miles down the road from the dealership when I returned, which I thought was great!Except the wheels were filthy black with brake dust and the grill was still covered in bugs.When I called to ask them about it, they told me a cleaning would require time and an appointment...but they had to car for over three weeks, and I had specifically asked for it to be cleaned. Then they told me they HAD cleaned it, but because I let it sit there for a couple of weeks, it snowed on it and therefore it got dirty.Firstly, paying $1200 for a service is idiotic enough, but then being spoken to like Im dumb enough to believe that snow falling on a car sitting in a lot creates brake dust on the wheels and a build up of bugs on the grill? Completely disrespectful. At least just say it was a mistake and offer to clean it.For $1200 I would at least expect that the services I requested would be rendered. If they didnt clean it, then who knows what services they actually did or did not perform? Next time I will go to a different city, or even a different state for service. I refuse to pay that much money to be spoken to like Im stupid.

If we could post 10 stars, we would! Simply superior service, support and immediate response. Dan (service advisor), was instrumental in getting our RV quickly back on the road. This service center (John Sisson at Washington PA) IS OUTSTANDING!

My husband and I have bought many cars in the past 40 years!! We have always left dealerships feeling like we could live with the deal on our new cars. We left John Sission Motors with new feelings: surprise, family, and respect! We had the BEST experience in all aspects of buying this Mercedes. The entire staff was extremely welcoming and professional. We were treated with respect in a very friendly way, like we were family. The staff made us feel like they wanted us to buy a car. We can’t say enough about the salesman, Geoff. We LOVED his knowledge about Mercedes, his professionalism and his sense of humor. It made car buying FUN!! Geoff has made points to contact us several times after the purchase to ensure we are satisfied and we are using all the new amenities in this luxury car. Thank you Geoff!! You are the reason we are driving this new car. We would like to thank Kaitlyn in the finance department. She is Extremely knowledgeable, organized and full of personality!! She made all that paperwork simple and accomplishing in a short amount of time. We would also like to mention Juan, the technology specialist. Juan was also very professional and patient while helping us to understand all the technology in our new car. Our family bought 3 cars from Sission Motors in a week. We all had the same experience. This type of experience will keep us coming back and telling other people about Sission Motors.

I have had the best experience in car buying in all of my many, many years of doing so! Geoff Mackey has been the best car salesman I have encountered to date. He has listened to my every want and helped me get the vehicle I truly loved! He did not try to sell me on a different vehicle or less extras. He has been there for me from my initial call to the dealership all the way through the final signature I placed on my contract. And speakingof signing, Clif Burns did all of the paperwork for me, guided me through the gap insurance and extra coverage policies option, and explained every piece of paperwork I had to sign with patience and a level of knowledge you need when signing a contract in a place that is foreign to you. My home is in Alabama, but I found the service I needed and deserved in Washington, PA at John Sisson Mercedes with these two lovely humans. May God bless them both!

Great experience with the purchase of my new car. Contact Geoff Mackey for a positive sales service.

Excellent experience from the time I entered until I left. There was not one instance of pressure! Very pleased.

I just bought my first Mercedes-Benz, because of Geoff Mackey at John SissonMy Subaru lease was up and I wanted a different type of car So I went to BMW, Audi, Jaguar and NissanI didnt even walk into Mercedes showroom. Geoff found me on Cargurus filling out my profile. He called me within 30 minutes. Before I new it his personality had me laughing and I wanted to meet Geoff and see his ideas for a car for me. None of the other dealerships even called (or try to find me a car). Geoff gave me a lot of suggestions on possible cars until I found one i loved that fit my budget.He even called me on his day off just to see how I was enjoying my new carI highly recommend Geoff (He will definitely find a car that will suit you)and John Sisson MotorsA big shout out to Katlyn in finance she was wonderful

What an experience!!!!! Geoff is a rockstar. The entire staff was exceptional. The way Geoff treated me made me feel like absolute royalty!! Delivery of your vehicle is an overtop Experience that I’ve never seen before. Every thing was explained and covered throughly. From the product specialist to the finance person, Kaitlyn, everyone was wonderful! What an experience of purchasing a vehicle. HIGHLY RECOMMEND this dealership and especially Geoff!

Airways a pleasant service experience!

It was great to meet everyone at the John Sisson Motors family! Excellent customer service by Kelli, Kate, Jeremey, Arlene, Angela, and co.

Had a good experience leasing a car here. The staff was very pleasant and easy to work with. Between showing us the different models, the different features, ordering the car, tracking it, and picking it up, they made the while thing a pleasure.The only negative is that they did not want to deal with my trade so they low balled it, but that ended up being a small nuisance.Process for getting it was complex but handled well. Complete explanation of everything was provided, and i even got a cake!!

ID LIKE 2 THANK JAKE MOORE & THE FAMILY AT JOHN SISSON - FOR MAKING ME PART OF THE FAMILY. 100% TEAM WORK. AND TALK ABOUT A BEAUTIFUL VEHICLE - YES I GOT THAT. :)

Geoff Mackey, Stephanie Cubilla, and Jonathan Raffaele were EXCELLENT! We are so happy that we went to John Sisson Motors to get our new Nissan.

I recently purchased a pre owned vehicle from John Sisson Mercedes in Washington, PA. The entire staff was extremely helpful from the initial phone call to verify that the vehicle I was interested in was still available, to the completion of the sale with the financing department. I was hoping to purchase the vehicle as a surprise for my wife for Christmas. In order to keep it a surprise, I had to go through the car buying process while also taking care of our 6 month old son. Everyone at the dealership was understanding of my situation and made the experience easy and enjoyable. The sales consultant I worked with, Brian Earley, was knowledgeable and accommodating and the sales manager, Cliff Burns, helped me through the financing paperwork. Cliff went as far as to hold the papers from sliding around while I held my baby in one arm and signed with the other. In addition, the individuals in the shop made accommodations to inspect my newly purchased vehicle thoroughly, and I was able to drive my new car home that evening. I received follow up calls to see if I had any questions related to my purchase and I also received a text message offering to return a CD that I had left in the vehicle I traded in. My son and I had a great experience! We encountered very kind and helpful people everywhere we turned. My wife LOVES her new vehicle! Support this dealership people, theyre doing things the right way!

They are simply great. The people, the service, everything. Im sure there are those who disagree but, thats apparently the American way (freedom).

Rick in sales said my Continental tires would never need to be rotated. Mentioned this to my brother who owns a tire shop and yes they need to be rotated. He also said when I purchased the car that i do not need to worry about air bag issues as they are made by Mercedes. Another false statement.Mechanics are ok after finding issues with motor and replacing several engine components including pistons, rings etc.

The whole experience was extremely enjoyable. They never rushed to close the deal.

Yes they are nice cars we drove one but we couldnt come to a deal so it is what it is

My rating is on service. I left my car in good faith for a service appointment on Thursday morning, 8/22 (8/21 evening drop off). I told the dealership I was going to be out of town until Monday, 8/26 and I needed the car to be ready then.Communication was poor. I can only speculate that since I was going to be out of town, that my appointment was pushed back. If otherwise, nobody called, emailed or texted me to let me know that there was a delay. I heard nothing Thursday. Since it was a travel day I didnt think too much of it. I called on Friday, and once they figured out my car was actually there (person I spoke with couldnt find anything on it at first), I was then told who my service provider was and that my car had not yet been diagnosed. I heard nothing back on Friday. I used the chat feature on Saturday to try to contact. I was told that my comments would be forwarded to a manager who would contact me ASAP. Never heard from him the rest of the day Saturday or Sunday. Monday, while in the gate at the airport, I left a message explaining the time I was boarding the plane, to send me an update via email or text. I would be unavailable to talk since I would be on the plane for the next 5 hours. What happens? My phone rings as we are taking off down the runway!Again, I went to the chat feature. Unable to receive any of their text updates until the plane landed. Again explaining I needed to have the car when I arrived home and would pick up before 8:00. They did attempt to text me and I received it after the plane landed, telling me the problem, cost and that they required authorization to order parts to proceed. It was too late. The whole reason I dropped the car while I was away is because I need it when Im home. I finally got another call, Tuesday morning at 7:45. I told them to have the car ready so I could pick up and go to work. They attempted to explain they were trying to contact me on Monday. I told them my problem with the entire experience was that my appointment was for Thursday and communication was poor. I was late for work because of this.To put the icing on the cake, when I picked up my car, I had a low tire pressure alert. Supposedly a complimentary inspection was performed, but I guess that tire pressure wasnt a part of the inspection. So I had to go stand in the rain and put air in my tire.Doubtful I will ever return here for service.

Today I picked up my new GLB Rick was my salesmen this was my 3 rd Mercedes that I got from him he is always on top of it and the service is always top notch. Thanks Rick and Kaitlyn

Currently under construction but still very good at the service department. I only service here and they have been adequate.

It was a very pleasurable experience to buy my car from John Sisson Motors Mercedes. Their sales team was friendly and professional.

Always a friendly and welcoming service... Thank you very much...

Nice work on adding an emblem to my car

Great Dealership

Amazing Customer Service. Easy Process. Rachael Angry is the Best ask for her!!!!

Service department Dan I. was very friendly and attentive to my needs. Would come again to get my vehicle serviced!

Super nice experience the service advisor Brittany Chipps was awesomely kind.

Always have a nice experience. People are always pleasant and helpful!

Pretty avg car dealer...wont try to crush you like straub...

Place never been treated better in my life at a car dealership you guys do it right

MJ was a great salesperson. Super knowledgeable and accommodating.

Very nice, but it took 90 min for an oil change

The salesperson we spoke with was fantastic, friendly, and honest. The overall environment was not welcoming.

Geoff Mackey is AWESOME!

Always very cooperative and prompt. Couldnt be more pleased.