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Bayside Kia of Waldorf
3188 Crain Hwy, Waldorf, MD 20603, United States
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Bayside Kia of Waldorf
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Ch
Review №1

Everyone was so friendly and Andy (my Salesperson) was very knowledgeable about the vehicle I came to purchase. I purchased my 1st car from Bayside Kia of Waldorf, and I purchased my new 2022 Kia K5 from them also. Janet, their Finance lady was amazing also! My mother and I really enjoyed ourselves. I almost drove to Pennsylvania or Ohio for the color and interior I got from here, it was meant to be! Love Bayside Kia! Thank you Everyone for your help!

Co
Review №2

ANDY IS THE MAN! Andy was unbelievably patient, welcoming, and enjoyable to work with. I cannot speak highly enough of him or Janet, the finance lady who helped my wife and me. We drove over an hour to pick up the car and I would do it again in order to work with Andy. Very well done!

al
Review №3

Wayne Martin was outstanding. The Brother was very professional and thorough. The experience at Kia Waldorf is awesome. Great customer service. I really appreciate the crew there both sales and service. They really make me feel at home. 🙏🏿✌🏿❤️💯🦾

Ki
Review №4

Ryan was awesome!!! Found out the warranty is valid only if you pay for certain services. Ryan took great care of me. He found discounts for me. He even explained what to expect for my next visits. Thanks Ryan!!!

Be
Review №5

We had a great buying experience at Bayside Kia. Salesman Andy Torres was very friendly and knowledgeable about the vehicle we were interested in. Never felt any pressure from him. Janet in Finance was great as well. She even helped save us a few bucks looking for the best financing options. Overall it was a great experience

Be
Review №6

Mannys personality, show of respect, knowledge of the product and professionalism are great qualities. He showed me the best in customer service that I have experienced. I will be sending family and friends your way.Thanks Manny!!

Tr
Review №7

If you need a vehicle go see Wayne Martin. Wayne will for sure get you out the way and do everything to make the sale more convenient for you. From start to finish it was a breeze. No complaints

MJ
Review №8

I had my heart set on my Seltos S! Me and my sister went to the Kia dealership in Laurel and had a terrible experience! I know for a fact everything happens for a reason. My sister spoke to Mr. Wayne before we left Laurel and made it clear this what we need. We drove over a hour to get to Bayside. When I say it was worth the drive! Mr. Wayne was so nice, understanding, and he LISTENED! No shady car salesman foolishness. He was working with me and another customer but yet I felt like I was still receiving the best service! He gave me exactly what I wanted. I was so happy still happy! Everyone we spoke to 5/15/21 was pleasant. But if you shopping go see the about his business man.

Sa
Review №9

I was in the market to trade my Old car in And Got a okay price for it I wish I would have got more for it, anyways I was very grateful for my sales man Manny he was super laidback and very helpful with everything with trading in my old vehicle and my new purchase I’m loving my 2022 vehicle with very very very little low miles!! If you want a sales man that’s gonna answer any questions you have as well and making you feel comfortable hit up manny! He was awesome, Will definitely come back to see manny 1 day in the future

Ju
Review №10

I was pleased with the sales service that I received while purchasing a new Kia Sportage. I very much appreciated all the assistance throughout the sales process by our Salesperson, Andy Torres.

Je
Review №11

Kia of Waldorf not only has an amazing service department, their sales department, Cindy especially was the most convenient, informative, no BS experience we have ever had when buying a car. All involved went above and beyond to make this purchase smooth and pressure free! Will recommend them to everyone I know!

Ky
Review №12

Worked with Vince and was a pleasure buying from Bayside Kia. He was knowledgeable about the vehicle we were looking at and was able to answer all of our questions we had both about the car and their process.He didnt try to sell us the car, just helped us along the buying process. Could not appreciate him enough throughout the couple of days we test drove and bought the vehicle.

Br
Review №13

I have no idea what the dealership looks like! BECAUSE my sells rep Manny killed it for me and delivered my car since I was tied up. The process was one of the best Ive had in my adult life buying a vehicle.

Al
Review №14

I drove an hour to Kia of Waldorf and it was 100% worth it. After visiting two different car dealerships looking for a car, this team was extremely friendly, personable and did not play the weird car dealership games you usually get. I would definitely recommend coming here to buy your new vehicle!

Ab
Review №15

Cindy was awesome !!! She explained everything to me in detail and she was very sweet. Everyone at the Kia dealership was super helpful and very friendly, I would recommend going to this dealership! They make you feel like they want you to be in a car you love instead of just wanting to sell cars.

Mo
Review №16

Andy Torres made my first car buying experience easy. He provided lots of information about the vehicle, including its Carfax and State Inspection reports. Andy was friendly and kept me company while waiting for everything to be finalized.

L
Review №17

Dawayne was great - we were in and out in my brand new car.

Ka
Review №18

I just purchased a 2021 Kia Forte and I must say I love my car and I was impressed with the customer service. Vincent, Chris, and the lady in finance (I forgot her name) took very good care of me as I purchased my car. Vincent is a great salesman I would definitely recommend him to anyone looking to purchase a Kia.

Vi
Review №19

I went to Kia of Waldorf originally to just look at the car I wanted and I met Dawayne who was nice and took his time and didn’t beat around the bush! This was my first time getting a car and I didn’t want to go in feeling like someone’s meal ticket. It was NEVER THAT! I ended up leaving that day and potentially going to another dealership to get a car they did not have in their inventory, however Dawayne worked some magic and got me my car. He was able to get the car sent over from another dealership and I was out of there in less than two hours! The experience was great and he definitely took his time with me, I appreciate the fact that he called me back a few days after the first visit which gave me time to think about me actually making the purchase. He was great overall.

bl
Review №20

Manny and Wayne are great at their job. Extremely professional and dont make you feel pressured. The process was so smooth that after my wife and I purchased a 2021 Kia K5 for her, I decided a month later that I would trade my car in for a new Sportster as well.

As
Review №21

Manny helped me into a new car and I am so in love with it! He did a great job and handled everything (even helped me unload and load all my stuff from one car to the next) great service and an easy process! 10/10 would recommend

Ja
Review №22

I bought my Sorento here and Randy was great from the start. Checked on a car for me and even called me back within a few minutes. I have dealt with a few other dealerships during this process, but Randy and everyone at Bayside has been great. They are honest, fair, and just good people. They even stayed until closing to help me with the car purchase. It was worth an hour drive to get there and I would recommend them to everyone. Go check them out today.

Ro
Review №23

This is the first car dealership that I’ve went to that doesn’t negotiate the price and sell you damaged vehicles. The Kia Optima I looked have scratches on the front and back bumper that indicate the vehicle has been in some form of a accident which the dealership won’t tell you about it. They don’t maintenance or service their vehicles like they should. The workers do not wear their mask and it’s a worldwide pandemic going on. This dealership is by far the worst dealership I’ve ever been to. I highly recommend you go to another dealership to get better deals, better customer service, and feel a little more safe and protected.

Ci
Review №24

My Sales gentleman Andy Torres was wonderful, he was extremely helpful and was very knowledgeable, Andy was energetic and very pleasant to work with. There should be more sales people like Andy. The finance office, I believe his name was Chris that assisted me, was as easy to work with as Andy was. Chris was extremely helpful and work very hard to give me exactly what I wanted... I cant truly say enough good about Bayside of Waldorf. I would go back there in a heartbeat. I had shopped at another dealership in Fredericksburg and was truly not satisficed at all, Bayside was GREAT and I got the car I wanted for much less than I expected, so there is still a place where you can get a good deal on a car, I truly believe Bayside is that place. Ask for Andy Torres...you will be glad you did... I know I am.!!!

M
Review №25

If I could rate lower, I would. We took our car in at around 12pm on Saturday for new brakes, rotors, oil change, and tire rotation. When we werent contacted by 5pm about our car I called but was told the service dept was close! We received no call, text, nor email that our car was going to be there overnight and over the Easter holiday. In fact Im am certain that had we not contacted them on Monday Waldorf Kia would still not have made contact with us. I was on hold over the phone for over 20 mins just for the rep to tell me that our vehicle was ready for pickup at 1230 on Saturday and their automated service should have notified us. That timing doesnt Make sense to me but regardless we received no notification. The rep didnt believe me and insinuated that I was making the whole thing up. We will never take our vehicle to Waldorf Kia again. Wed sooner travel into VA if we had no other choice.

He
Review №26

Great experience car shopping started with a simple phone call with Mr. J.C. Rodriquez. JC quickly earned my trust and confidence with his professionalism and courteous customer friendly approach. The Sales manager Chris as well as Janet in the Finance department were far the best team that I have ever worked with. My family and I are very happy with the product and service from Bayside Kia of Waldorf.

ka
Review №27

We needed new tires on our SUV and got in contact with Ryan W. at Bayside. He was not only able to beat our researched price for tires but was able to get us in right away! Very quick turn around and very professional. I would definitely recommend the team at Bayside for all your vehicle needs!

Mi
Review №28

Service here was excellent and done quickly. The service team sent me updates during the entire time my vehicle was being serviced.

La
Review №29

I went in on Friday, and wanted a Black Kia Soul there wasnt any in stock but Vincent and Chris found me one and brought it to me. Awesome service!

Br
Review №30

The service team is amazing. Ashley Armstrong is courteous and goes above and beyond. Thanks guys!

Da
Review №31

Quick and easy, Randy was extremely helpful awesome to work with. The whole staff was helpful.

Wi
Review №32

JC Rodriguez was my sales person. Great guy. Answered all questions. Very knowledgeable. When it came time to sit down. It was speedy and comfortable. Left the lot very pleased.

Ma
Review №33

This was a great experience! After a long day of searching for a new car, we walked onto the lot, expecting more disappointment. Then, Dawayne walked over to us. Thanks to Dawayne, we now have a beautiful Kia Forte GT. We walked in with a used car in mind, and drove out with a new one!The entire staff is great and I would HIGHLY recommend Bayside Kia to anyone needing a car. Ask for Dawayne!! Hell get you exactly what you need/want.We will be back again, theres no question.

Mu
Review №34

We were treated like family by Vincent, our sales person. All our questions were answered in a manner we could easily understand. The loan officer, Janet, helped us get the best deal possible to meet our needs. Thank you all,Murfi Jackson

Ch
Review №35

I had my oil changed last night. They did the service quickly and efficiently. I normally have to drop the car off at your typical oil change shop and get a ride back later. I appreciate the service and I recommend them to anyone looking for an oil cjange.

As
Review №36

Randy was fantastic! I’d been on the hunt for a used vehicle for a couple weeks and had a bad experience every where I went. I know a lot about cars and when I’d ask questions on a vehicle I’d get the run around and the sales person would be pushy. Randy had the vehicle I was interested in ready for me before I arrived. He let me inspect the car, ask questions and test drive with ease. After a short time of looking at other options I decided that car was the one. I already expressed that I had a loan approval and he never pushed to finance with anyone else. Most places didn’t want to work with me or even hold a vehicle while I got a check from Navy Federal. Randy and the team had zero issues with me using my loan and preferred bank. Can’t thank them enough for taking the time to help me. I was in and out in about 45 minutes. Fantastic, fantastic, Fantastic!!

Lu
Review №37

I purchased a KIA Seltos, and I can say that JC Rodriguez was extremely helpful. I was able to get the deal that I wanted, and it was mostly because of him. JC is an outstanding salesman and very customer-oriented. Overall, I had a very pleasant experience at Bayside KIA of Waldorf. Highly recommended!

Do
Review №38

Very helpful and patient staff. Great customer service. Manny was my sales associate and was very helpful in helping me find the car I was looking for.

El
Review №39

Wow!! All I can say is WOW on customer service. My Sales Rep, Vincent was very customer service oriented and knowledgeable. They anticipated my arrival and had the car already pulled up for me to see. They valued my time and I was very impressed!! They were enthusiastic for my business and made sure the process of car buying was smooth. Even the Sales Manager introduced himself earlier on and I thought that was cool. His name is Chris by the way! This by far was the best service I had ever at a dealership. Oh btw Janet who did my financing ensured it was painless and it was!!Thanks Kia Waldorf!! You guys have my business next time I’m looking for another vehicle!!

Mo
Review №40

Randy was awesome!!!! I have officially deemed him my Kia sales person. His customer service was exceptional. He worked diligently to provide me with the information and assistance necessary to complete the purchase of my new 2021 Kia Seltos. Again, thank you Randy for your support and dedication. I appreciate you!!!

As
Review №41

Thank yall so much for a wonderful experience!!! Wayne, you were a breath of fresh air to work with!! So kind and pleasant.. Chris, thank you for everything you did for us.. we love our new kia stinger!! This is my second Kia from yall!! I tell everyone about your dealership!!! Just a pleasure to buy from yall ... from start to finish!

Pa
Review №42

My family will only go to Vincent at Bayside Kia of Waldorf from now. He was extremely helpful, knowledgeable of the Kia models we were interested in, and super patient with us (we had to bring our three kids, all under the age of 4, which is always fun 😅). His team also broke down all promotional financial options we had available to us, staying on budget is extremely important to us, and Vincent and his team really understood our priorities. Thank you Vincent! You’re the best!

Be
Review №43

Love this place! Everyone is courteous, professional, efficient and kind!

Ja
Review №44

I had Brad as my car salesman and he was AMAZING. This was my first time purchasing a car but Brad made sure I was making the best decision for myself. I was able to purchase a brand new car and I absolutely love it! Overall, this was a great experience for me and made me an even bigger fan of Kia.

Ch
Review №45

I went to Kia of Waldorf service for the 1st time. The service was Excellent. My service was done quickly and Ashley was very attentive. She went over everything that was done to my vehicle will definitely go back for future services.

Ha
Review №46

I had to contact the service department for an issue I was having. I did not buy the car from Waldorf Kia but they are the closest dealership to me. I talked with Kevin and I could not have been treated any better. He went above and beyond what I would have expected for service. I highly recommend Waldorf Kia service and thank you Kevin for your exceptional customer service.

Ca
Review №47

I would like to express my frustration with there service center. I have been a customer since 2013 and in past 2 years from 2019- 2020 after getting my 2nd car with them in 2017, I have had the worst service. I was supposed to have 3 years of oil changes from Bayside for Life, but each time I received service, the experience got worse. First, I had wheel locks, and they took them off, then claimed to know nothing, and I had to pay a large sum to get the lock and have them removed. Second was in 2020, where I brought my car in, because it kept shutting down on me, and I was told my engine was eating/burning the oil, and I had to get a new car or a new engine. However I got a second opinion and they said it was just a sensor, and it has worked since. These last few experiences, makes me never want to buy a car from this dealership ever again.

Sh
Review №48

This dealership was a pleasure to work with! No pressure or frustration. Manny Sauls was our sales person and he was amazing! Highly recommend you calling Manny to help you out if youre looking to purchase. The management was really great as well. We purchased the Kia Telluride and LOVE it! Manny made the process so enjoyable! Highly recommend this dealership!

Ly
Review №49

Service department customer service was great! They provided speedy service I got an oil change and a tire plug in less than a hour!!!

ke
Review №50

My daughter and I experience was beyond exceptional!!! From our sales consultant Vincent to our Finance consultant Janet!! We are very pleased with our purchase of my daughters 2016 Kia Forte. They made it a smooth process. We were able to get everything that we needed!! Thank you to Vincent and Bayside Kia for all your help!! We will definitely recommend you to others

Ki
Review №51

Never thought I would buy a KIA but I must say Im glad I did. JC Rodriguez was great! He gave us many options and we did not feel pressured or rushed. Also, Janet was great! She gave us helpful information and she worked with us and our budget. Highly recommended this location.

Ka
Review №52

I bought my Kia Sportage through Mr. Randy Flowers. The experience was smooth and he is knowledgeable about the car buying process.

Ti
Review №53

I just wanted to take a minute to thank Jon Soule for doing such a fantastic job helping me get my new car. Throughout the whole process he was professional, courteous and thorough; after my test drive he even asked me if the car “felt like the right fit” to make sure I was getting exactly what I wanted. Jon was extremely accommodating of my schedule, staying later so I could come after work. He was extremely personable and even had my Dad and step Mom laughing as we waiting for everything to go through. After the purchase was complete he walked me through step by step the features of the car, and told me I could contact him at any time if I had any further questions or needed explanation on anything. 11/10 would absolutely recommend Jon and the entire team at Bayside Kia by far the most enjoyable buying experience I’ve ever had.

De
Review №54

Great customer service, good value for trade in. Made my purchase really smooth! Randy was great to work with

Tr
Review №55

Jon S. was great to work with. Right from the start he seemed like a down to earth person. There was no pressure, and he always stayed in contact with me. I purchased a car during COVID-19, he was very respectful of not having me come out to the dealership . With that said, you have to know you can trust your sales person of all the small details of the car without seeing them in person. Jon did multiple videos of the interior and exterior of the used vehicle. All the videos make me feel comfortable that the car he was delivering was everything as promised and had no hidden surprises. He really just seems easy to trust and that he is genuine about it. Additionally Jon went the extra distance on his day off which I am very thankful for. I would absolutely buy a car from Jon again. And I have to throw a shout out to Cindy and Chris the sales manager for helping facilitate. Thank you for the beautiful card.

Da
Review №56

I found the car I wanted on the internet, and when I talked to Brad, he told me everything I needed to know and got me a quote right away. Nice people, very helpful and no pressure. I was surprised how easy it was!

Ty
Review №57

This was a really great experience. Manny was the best!! He made sure I was comfortable through the entire process and I didnt spend an eternity at the dealership. Everything was very smooth without any problems. He even called the next day after purchase to ensure everything was still fine.

ra
Review №58

The sale person was very helpful, The whole sale process was quick paced, and I was able to drive my new Kia Soul home in 2 hours.

Br
Review №59

Kiele helped me pick the right Kia Soul for me. She was very kind, patient, and super enthusiastic about all of the car features. She even helped me set up the blue-tooth in my vehicle! Wonderful service. Janet, in the finance dept, helped me get the lowest interest rate. Im super happy with the service and my vehicle. I have some family and friends that I am recommending.

Da
Review №60

I highly recommend Bayside Kia of Waldorf. Kiele Smith was very helpful throughout the entire process, from selecting a car online to filling up the gas tank before I picked up my car. Thanks to the entire staff for detailing my car and making sure I was completely satisfied with my purchase. I now own the car of my dreams thanks to Bayside Kia! Bayside for life!

Ke
Review №61

My father went in ready to purchase a used car he found on Cars.com. He was extremely excited about the listing and even called ahead to make sure it was legit.As soon as he walked in, they said there was an additional $995 repair fee. They claimed it was posted on the listing, but after looking at the listing on both Cars.com and their website, nothing was mentioned about the car. My dad asked if they could waive the fee, and they came up with multiple different excuses as to why they could not waive the fee.After showing disinterest, they said they would waive the fee. They ran the numbers and increased the price of the car $1000 even though the waived the fee.If you want to be yanked around and treated with disrespect, by all means, go for it. They upheld the stereotype of distrustful and slimy used car salesmen.

Si
Review №62

I had the best experience purchasing my car in this dealer. JC Rodriguez was so professional and helpful. He did great getting me the best price. I would definitely recommend this place for anyone looking to get a great deal on their next car.

Je
Review №63

Excellent service. I recently bought a car from here and was very very impressed with everyone there. Jon was my salesman and he did an excellent job. Very nice person and very helpful. Chris the sales manager is extremely nice too. I will definitely buy my next car from here.

La
Review №64

JC Rodriguez is a FANTASTIC sales person. He is patient and personable. He explained all the bells and whisles that came with my new vehicle. I am VERY satisfied with the customer serivce. I was also very impressed with the lady with whom I signed all the paperwork. I can not remember her name but she did a wonderful job explaining all the paperwork, warranties and the little extras that are available. THANKS Bayside Kia! You guys ROCK!!!!!!!

Ta
Review №65

I bought my first “grownup “ car here at kia of Waldorf. Vincent was awesome and so was the rest of the staff. I had some problems with my tires and they resolved the issue quickly and without problems. That right there earned my future business with them when it comes to servicing my car in the future! Thank you (loving my new ride!)!

Ja
Review №66

I worked with Manny and he was gracious and transparent about the process. They did an in-home test drive and I never had to go into the dealership for any of the paperwork. I would highly recommend.

Si
Review №67

Amazing service! JC was really helpful during the whole process.

Mi
Review №68

Katie, in service, was efficient, friendly, knowledgeable, and professional. She helped me with questions about my car and knew all of the answers to my questions. I could not be happier with the customer service that Katie provided me. A+, Excellent. I hope to see her become a manager because her people skills are perfect, if she is not one already.

Ro
Review №69

I had a great experience purchasing my car at this location. My saleswoman, Kiele Smith, was amazing. She was very warm and welcoming as well as very knowledgeable. She explained the features of the vehicle with ease and was able to answer all of my questions. I highly recommend Kiele and this dealership.

ch
Review №70

Dont go to this car dealership, very disappointing 😑 😕 beware

St
Review №71

Recently I was in the market just looking around to buy a newer vehicle but unsure what I really wanted. I called a few dealerships prior to contacting kia but was turned off due to the salesperson being pushy about what I wanted and seemed to just want to make a quick sale over the phone even before I got to the dealership. So One of my friends recently purchased a vehicle from bayside Kia of Waldorf and told me he had a very good experience. I decided to take my car up there to possibly do a trade in and look at a few suvs. I honestly wasn’t expecting to buy anything. I contacted Kia first through text message and Jc responded back setting up a time to meet at my convenience. He didn’t try to talk fast and shoot me a bunch of options over the phone like others did which was refreshing. When I got there I told jc what I was possibly looking for, how much I wanted to spend and the vehicle i wanted to trade in. I also told Jc I was just shopping around and unsure if I wanted to buy just yet. Jc Told me no problem and showed me an suv I was originally looking at, explained the features, options and the price (even though it was over my budget). He didn’t just say “this is out of your budget” or “you don’t want that you want this”. After discussing the price, Jc recommended I take a look at the 2020 Sorento. I couldn’t of been happier. It had everything I was looking for and the price was good. Jc also explained the dealer rebates and how I also would get an additional $400 off for being a Veteran. Chris who works up front was also very friendly and helped with getting me a fair trade in for my previous car and sat down and further explained extra options bayside Kia offered. The process was very easy and simple. It honestly felt like I wasn’t at your typical dealership where all they want to do is push a fancy ride on you and shove you out the door. Jc and the team took the time to help with the financing and paperwork. Even other sales people were friendly and they were not even involved in the buying process.It was such an easy experience I would recommend this dealer to anyone. Like I said, I didn’t even go there expecting to buy, but the process was so simple, fast and friendly, I couldn’t turn it down. Thanks again JC and bayside Kia!

Ja
Review №72

Kudos to Manny Sauls for diligently guiding me through my new car experience. My purchase was pain free and very satisfying. Thanks Manny!

Jo
Review №73

Completed my MD state inspection here for my Kia Soul I purchased in VA. Service area has a large area to sit and wait or courtesy shuttle offered. TV provided entertainment to pass the time. Ryan Wozniak was very knowledgable about maintenance schedules. Received my Soul back before estimated time. Happy to return again!

je
Review №74

I Recently Purchased a 2016 Dodge hellcat from the dealership. Kiele Smith was my sale representative and did an exceptional job with the accuracy of the condition of the car . I drove 7 hours to see the car and it was nice for a change to have a dealership that was honest in their description of a car and very fair on price. The experience at the dealer ship and with staff is the best I have ever had at a dealership when purchasing a car.

Sh
Review №75

I’ve had two cars serviced and maintained here and I’ve not always had easy diagnostics on my cars. The service crew there have always done their best to get my vehicles back on their feet and have provided top notch customer care. This service team are all pro!

Ly
Review №76

Customer service here is the absolute best. From the sale of your car to the service of it afterward. I feel that it is a very honest dealership. Ryan in the service department is personable, proficient and strives to please. Courtesy drop off and pick up if you are leaving your car here. They all go out of their way to ensure customer satisfaction.

Ru
Review №77

Busy dealership on a busy road. Now I know why. The men and women at Waldorf Kia are excellent. As soon as I showed up they took care of me. Kiele Smith and Manny Sauls treated me well, they worked together to make sure I saw the car I wanted without delay. Great team work, great atmosphere, everyone working together to help people and get the car they are looking for. Thank you Kiele and Manny, you guys are the best.

St
Review №78

Really excellent service department. I was quoted an hour and a half for my service and was out in 40 minutes. Service updates are texted to your phone and there is a status board in the waiting room. This is very helpful if you want to know what is going on. Would definitely recommend getting your car serviced here.

ik
Review №79

I will highly recommend bayside Kia of Waldorf very customer friendly and pleasing!!!!

Wi
Review №80

Had an amazing experience with my sale, no haggling and great service. My sales person Kiele Smith is great, she listened was prompt and ready to work with you. I highly recommend her.

Lu
Review №81

JC was a true professional who cares about the people he helps. My time at the dealership, although a little longer than expected was great due to JCs accommodations for my family and I. Will most definitely refer people to JC and the dealership due to their care and business ethics.

La
Review №82

Shopping at Kia of Waldorf was one of the best experiences I ever had car shopping. Mrs. Cindy was the best, she didn’t pressure me, she answered all of my questions, she even stayed late to close the sale even though it was her time to get off. I went back to Kia 3 times in one day and every time Mrs. Cindy was available. She kept us in the loop of everything. From start to finish was excellent. She took the time out to introduce us to the service team also. Also the finance lady kept it moving and kept us Happy.This is what excellent customer service is all about.

La
Review №83

Kia of Waldorf always provides great customer service. I recently took my vehicle in for routine maintenance and they were able to service my car in a short amount of time. They sent me a text message once my car was ready. When I went to pick up my car they gave me a voucher for a free car wash at a local car wash place since they are unable to wash cars on their lot right now due to renovations. I never feel like they try to get over on me by recommending added services. I really do believe they car about my car and they never make me feel like just a number. Whenever I’m in the market for another car, Kia of Waldorf is where I will continue to go!

Su
Review №84

The service at this Kia dealership is great. They get us in a quickly as possible, will shuttle us where we need to go while they take care of whatever the vehicle needs, wash and vacuum it, then pick us back up. Every appointment has been stellar service!

Em
Review №85

We had an excellent experience with Kia of Waldorf! Jon made us feel very comfortable and answered all of our questions. Sales manager, Chris A, went above and beyond for us. This was by far the least stressful car buying experience for us. Thank you, Kia of Waldorf!

je
Review №86

Very friendly and great customer service.

Ca
Review №87

Vincent and his team got me approved when no one else could! I cant thank them enough! Ill definitely be returning to Kia!!!

Ba
Review №88

I bought my Kia last year and were making my payments on time until last month due to my financial problems. I have just missed one payment so far and trying everything I could to make it up but it has been tough. I know many people who couldnt even make a payment due to the current crisis all over the world. The only company who has been harassing us with phone calls everyday - sometimes in the evening and Sundays - is Kia. Any kind of crisis can be good at times because it wakes you up to know who your friend is. Kia is not my friend anymore!

Ma
Review №89

I had a recall on my Kia Optima 2015. Ryan Wozniak was the best. He has the best customer service I have ever seen in a dealership service center. The whole staff was amazing. Everything was explained from the time I walked in to the time I walked out. I had to come back because my exhaust pipe was hanging but Ryan made sure it was taking care of. I mean walked me to my car and opened the door at the end of both visits. I will be back for all my car needs. I highly recommend this service center.Thanks Ryan and staff

Ki
Review №90

Very happy with service at this dealership!! Pricing is reasonable and they have never tried to upsell me unnecessary service. Love that my car is washed and shiny when I pick it up!!

Bi
Review №91

Went to the dealersship and was greeted by Randy. Great guy and very helpful. Great Experience buying the car from him. If your thinking of buying a new or used car, come by Kia of Waldorf. Specially, ask for Randy. Thank you

Do
Review №92

I had a great experience here!!! I just bought my first car yesterday and Vincent was a huge help!!! He helped me get a great price on a used Ford Fiesta that is amazing! Will definitely return here for anything car related in the future! Thanks Kia of Waldorf!!! And Vincent too!!!

Li
Review №93

They get an outstanding rating from me. They were friendly, professional, efficient, and no pressure. I highly recommend them

Jo
Review №94

This was one of the the best service experiences with any vehicle Ive owned. Krystal Lyles gave outstanding customer service and was right on time with the shuttle from my front door. I would definitely recommend this service department.

Ma
Review №95

I saw a 2017 5.0 mustang for sale with only 7,000 miles on it and for the price I immediately went to check the car out. From the moment I pulled into the lot. Mr. Vincent who is a sales associate assisted me through the whole process and was very nice. He even helped me drop my rental off and brought me back to KIA. Vincent has called once a month for the last two months just to make sure everything was good and the car was good. I never thought to go to KIA but this purchase and the the help of Vincent, I may look into other vehicles from here. Great experience.

SA
Review №96

I would recommend the Kia Cadenza to anyone looking for a car with all the bells and whistles. JC Rodriguez was an excellent sales representative. I would recommend anyone there to be honest everyone greeted us and was very helpful.

Cr
Review №97

We had the best experience working with Jon. From the moment we came in he worked with us to find the perfect SUV for our family and got us an amazing price! He was outstanding, very straight forward and he really listens to what you want. Couldnt have asked for a better salesman!

Da
Review №98

I would like to say It was my pleasure to give kiele Smith her first car sale she was nice and was willing to help me along the process. Would recommend this place to anyone looking for a car purchase. If anyone is looking for great customer service she is your go to woman.

Ja
Review №99

I had to take my vehicle in for a diagnostic for a light. I was able to shuttle home while I wait and was actually contacted back in a very timely manner as to what the issue is. Both Ryans were very helpful with the information given and my shuttle driver Kate was very nice as well. She remembered me from a while back at the beginning of the year when she had to run me and my baby girl home. I would highly recommend for the good customer service and timely service waits.

Ma
Review №100

One of my best dealership experiences. Honest, fair, professional staff from the manager on down. Salesman Jon Soule was outstanding! He got me the exact car I wanted, the price was fair, and zero BS! I highly recommend Jon and Kia of Waldorf!

Information
100 Photos
100 Comments
4.4 Rating
  • Address:3188 Crain Hwy, Waldorf, MD 20603, United States
  • Site:https://kiaofwaldorf.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 301-645-1711
Categories
  • Kia dealer
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:Closed
  • Saturday:9AM–9PM
  • Sunday:9AM–8PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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