Same as other reviews, worst customer service, straight up hang up on me. Also 20% restocking fee compared to 15% elsewhere. Not exactly confident inducing to place overpriced Mopar orders.
Received my part in perfect timing thanks to the customer service! I have been looking everywhere for these parts and finally found their website from a year old youtube video! After a few days I reached out to ask for an ETA because I needed it very soon. They immediately got back to me and informed me that mopar kept sending bad parts and also sent me photo proof, as well as paid for overnight shipping when the good parts arrived. I received the parts within 2 weeks in perfect condition and will be a frequent customer! (Would have got parts even sooner if mopar checked prior to sending or packaged better)
Absolutely the worst customer service. I’m not sure how they have good reviews, planted I’m sure.I’ve been waiting on parts for over 6 months, and get the run around every time I contact them.If I could give no stars, I would!
Amazing customer support and service! Relationship built to last.
Good
This is the dealership service center.. pretty good guys on the inside... They take forever but they do good work
Excellent service...friendly and helpful. I dont worry about my vehicle maintenance.
Ok
By far the best place for genuine parts, im in australia and they get the gear i order here in around 7-8 days with cheap postage! Strongly recomend