This is the worst Napa store Ive ever been in. I was working on my nephews hot rod and needed a adapter to put in a 3/8 temp sensor into a 1/2 npt hole. I asked the counter man for this adapter. He then went into the managers office which was open and asked him for the adapter I had asked for. He told him to tell me they had one but wouldnt sell it to me because it would stop the water from entering the temp sensor and I would return it for not working properly. Which is totally ludicrous I might add. What ever happened to the customer is always right. If a customer asks for something he or she should get it. Not all temp sensors have the same thread diameter and these adapters have been used forever. I asked if there were any real auto parts nearby. He never responded at all. I went down the street to Carquest and bought the part I needed and several others too. Im going to tell the boys at NAPA back in texas about this so the can get a laugh about this like the guys at Carquest did.

Too expensive.just for synthetic oil for my Ford Fusion I spent $45

Bad service, they act like they don’t wanna work 👎👎👎

Great price Great service!

Lots of parts on hand. No military discounts at this auto parts franchise. Returned product and went to AutoZone instead. Where they do military discounts.

Good place

A little higher priced.

Very helpful! Great customer service! Always have what Im looking for. Its my Go To Auto store. Thank you guys and girls for making everyone of my visits, a GREAT one!!

It had just what I was looking for

Perfect transaction with extremely knowledgeable and professional customer service! A++++

These guys were the best Customer service was excellent.. I had a hard work day still had to work on my Moms car, She said oh I brought my battery from Carquest Love her but she was Wrong. They were so nice Chargered up a battery for me near closing time I couldn’t believe the Kindness...

I have a great customer service experience so far.

Great Service, Great Staff,Best store manager Ive ever seen.Keep up the great work.

Very professional and always helpful staff. They Always Seem To Be Able To Locate That Hard To Find part and of course the easy ones too. Always Going The Extra Mile For Their Customers. thank you for your contribution to the community car quest!!😊😊😊😊😊😊😊😊😊😊😊😊😊😊

Usually has what others dont...and theyll find it if they dont have it..good customer experience..

Always willing to help. Great people work there.

Very good customer service at this location.Will shop there again.

Very friendly and reliable a good place to go for auto help

You guys want actually legit parts for your car at the lowest prices possible with one of the most helpful staff this is the place to go!

Friendly and helpful staff. Good quality parts at decent prices.

Got my fog lamps & head beams, no hassle

Brian is a Genius...when it comes to Automotive Parts for My Ferrari...

Like Hollywood and sn audition, They Always have the part.

Quick fast and efficient

Friendly helpful staff.

Gave me wrong part for an American vehicle

This place is totally unprofessional. Today (2/1/13) was my first day coming into the store and was totally turned off by the salesclerk. I had purchased a tail light for my car, which was $1.79. I didnt have any cash on me only $1 so I pulled out my card.He scanned my card and I guess he thought I walked out the store so I heard him say, someone used a credit card to pay for a light for $1.79 and how ridiculous it was and another comment to the effect that hed blow his head off if he had to use a credit card for $1.79. For the record, I used a debit card but even so, this was totally unprofessional. I started to confront him but I thought I would contact the public via reviews instead.What difference does it make how I pay for merchandise? Ridiculous! I wont be returning to this store!

Very helpful employees

The tall representative is quite short and rude...

Old school parts place with people who know cars !!! Not a kid behind the counter who thinks he knows something...

Cool people in there & helpful.

Knowledgeable staff, helpful and polite.

You want it. They got it.

They didnt have what we where looking for

Friendly,very helpful and patient

Great parts, knowledgeable staff

Good staff