user
Road Runners Road Service
1805 Stolz St, Victoria, TX 77901, United States
Appearance
Road Runners Road Service
Comments
Ri
Review №1

They helped me out real quick without a hassle, just had my driver tell them where he was and they came to help him.. very affordable and didn’t even charge extra to fix a mud flap and align the bar.. Great Service, and easy to pay online

Tr
Review №2

Came out and helped get our service rig back up and running. Quick, professional, fair pricing, and knowledgeable.

Za
Review №3

Thanks Ricky for your service .You are considerate and kind person going above and beyond the help .Youve made my trip a lot less stressful with your help my delivery will be on time .Thanks a million

ju
Review №4

Sooooo I was definitely conflicted about this review simply because things were so up and down at this place I gave the 2 stars because I feel like that was atleast meeting in the middle I was pregnant when I brung my truck here and was initially waited and entire day for the guy to bring my tire then another road service that was not theirs arrived I spoke to the manager who said I would be charged 650 because of all the trouble my boss did not like that because all they did was remove tires (which is 100% true) ughh many many details that I will leave of simply for the sake of me not having enough time but long story short they got the job done and got theirselves together I’m not sure if I would recommend them but before I left I was treated well and aloud to wait until another driver came to drive the truck one P.S PLEASE MAKE SURE TO VERIFY IF YOU WILL OR WONT BE CHARGED FOR SERVICE WHEN THEY ASK TO HELP YOU WITH ANYTHING

Me
Review №5

Called to inquire about roadside assistance...clained all 5 service trucks were down! What viable and dependable business has all work trucks, not working?

Al
Review №6

What a good person. What every business should emulate. Came and helped in the middle of the night no questions asked. Very good price, very good man! Impressed

JC
Review №7

Get your business name DETATCHED from my address...thank you

Ru
Review №8

Motorhome running issues.Ricky took care of me. He is the highest quality, most learned mechanic I have met. We discussed costs right up front, which are quite agreeable. He managed to show up even earlier than needed and he got right on my issues of lack of power. He asked all the right questions and listened to the answers.After listening to the engine, he diagnosed the simple issues that I may have and promptly took loose the exhaust, then said test drive it. Ran like a top!The other issue might have been fuel.With replacement of a muffler and catalytic convert, I was on the road.No computer needed, no shop time, no wasted diagnosis repairs, just what was needed and we were done.Roadrunner is definitely the place to call for any problems you have. The courtesy, professional work ethics, the knowledge to save so much time finding the problem and the ability to take care of it quickly is of the highest caliber. I had less costs with them than anywhere else I could have gone and is fixed right.

Ru
Review №9

I waited over an hour, I received an unidentifiable call. I answered yet they wouldn’t identify themselves, just blurted out...”I’m in front of your house.” Understand...I need road side assistance in Florida my house is in Connecticut! So I asked him to identify the location of “the house” because I’m at a hotel?! He couldn’t articulate his sentence, he mumbled something and hung up. I called my provider back and I was informed that the Roadrunner Road Side Assistance had suspended the assistance. Roadrunner Road Assistance was reckless in aborting assistance to a traveler alone in need at night in an unfamiliar area. Very unprofessional. The lack of work ethics should be noted. The person sounded odd. I will notify and make a formal complaint and to be removed from the reputable referring list.

Er
Review №10

David and chris are the best mechanics. Great service. Awesome price. Was stranded and they did a fast and amazing job. Highly recommended.

Ch
Review №11

This is a great company. Highly trained employees and great customer service. Went out of there way to help me get going.

Ca
Review №12

Broke down on Saturday afternoon all parts house where close still he managed to get the right parts on a heavy haul truck plus got me going thanks road runner will use you again

Jo
Review №13

Road runner ricky was the man. He helped me get in touch with a dependable tow company out of Victoria, TX. Shout out to Brian Bailey with Baileys towing in Victoria as well..Without stumbling on that number I would have probably still been stranded. Thanks again Ricky!

Ro
Review №14

I strongly support this business. Im from out of town and was working at Citizens Hospital. While I was there, a woman was stranded in the parking lot with a dead battery. I didnt have jumper cables, and she had no one to call bc her husband was out of town. She was also in pain (something with her feet). I called the closest repair shop... it was Roadrunner. I explained that the woman was stranded and needed help, and that Id pay for the service. The person at Roadrunner said that would be unnecessary, and that he would be right over. Hats off to you guys! Thanks so much!

Ma
Review №15

Mechanic very efficient and very good service!!

RP
Review №16

They are awesome very professional, timely, and knowledgeable about the trucking industry. Would recommend these guys if your in anywhere around the Victoria area. Keep up the great work thx guys!!

An
Review №17

Waited 1hour & half for him to get there, charges me 225 $ to give me ride to a tire shop, takes me on a ride to do his errands. All he had to do was take off 3 tires give me a lift to the tire shop & him put them back on. Something so simple was a 4 hr task for him worthy of 225$, ridiculous . Then he bends my trailer axel by the way he lifted the rv. Very unprofessional, untimely manner, & very expensive not recommended at all, I don’t know where he got all these reviews from

Gr
Review №18

The experience was great. Guy was very knowledgeable and thorough. Definitely worth the money. He got the job done.

Ch
Review №19

Saved my ass. Was out of town in Victoria doing a Federal Trial and my Shift changer went out . This mechanic took time out of his busy schedule to help my wife get our Vett fixed . Awesome Customer service . Gets the job done ✅Very reliable and professional. Thank you! I will definitely refer you to all our friends and family . God Bless Waller

M.
Review №20

Man these guys are a life saver. The lady that answerd the phone was nice. The guys that came out was professional and came right away. Had parts tools and everything. Nice and all.Man thank yall so much.and God bless. yall.

Is
Review №21

Greatest experience EVER!!! Awesome people. Responded IMMEDIATELY, very professional and outstanding all the way around. IF YOU NEED ANY ASSISTANCE, THIS IS DEFINITELY THE PLACE TO CALL !!!

Da
Review №22

My truck was not even cooled down when RoadRunner arrived.they wasted no time with the diagnosis which was done over the phone. They had the part with them which was professionally installed.i will refer roadrunner to anyone that wants quality and wants it done promptly....a satisfied customer.

Th
Review №23

They are there on the spot they make sure that your back on the road as fast a possible these guys are great at there job nothing to big or small for themI would use them anytime i brake down they are who i would call

Er
Review №24

Experience was great! I did not expect the fast response. I called and woke them up at 645 and was told they would arrive by 8. They were there in 30 minutes and had be back on the road by 8! Great job!

AD
Review №25

I broke down in Victoria tx . My truck would not shift into high gears. Ended up contacting Ricky with roadrunner he personally took me to my hotel room contacted me every morning with updates on my rig...turns out he had to replace all gears in my transmission along with more things..Great service and he really stands by his work...Couldnt be happier with results...Thanks Roadrunner

Ma
Review №26

Fast and dependable .I was going in no time parts call out and all . Thank you and escorted me to a safe location to sleep over night with my over size load

To
Review №27

Excellent Service!!! My driver called with a busted water line and couldnt move. I called C&R and spoke with Ricky. He grabbed my parts and had my truck up and rolling in an hour and a half and was very fair priced.

te
Review №28

Called because my husband had a flat on his big truck. And 15 mins later he was there. Took no time to change out his tire and get him back on the road. Very fast and friendly service. Would highly recommend.

Ja
Review №29

Sat at a TA for two days with a battery issue. Road Runner came out and had me running in about five minutes. Great service

Ba
Review №30

Very nice and knowledgeable on the phone and will to work late. RHT

Ke
Review №31

Great service came within 15 minutes after calling. Got the problem fixed in no time, staff were helpful by far the best in town highly recommend ask for Rickey.

pa
Review №32

Awsome service!! Very courteous and professional as well as cost competitive!!! Helped my husband out of a late night jam on his vehicle... I would highly recommend this place!!!

Ca
Review №33

Quick and fast service. Treated me well and put me back on the road. Would recommend to anybody

An
Review №34

Great work and people, they fir me going quickly

St
Review №35

Great service, showed up in a timely matter, and had me on my way.

RA
Review №36

Super expensive to be honest, they make you regret the break down, i would not recomend this unless you dont have another option, they work late and on the weekends that is good but the prices dont help at all

Ja
Review №37

Nice guy and great working on getting jobs done

sh
Review №38

Ricky saw me on the side of the road right outside of Tivoli after I ran out of gas. Even though I didnt have any cash on me, he put a few gallons in my tank to help me get to town. When my truck wouldnt run, he pushed me into town to the next gas station and didnt even charge me. Before he left he told me he be back by soon just in case I wasnt able to get my truck started back up. Guys like him dont grow on trees. If you need any services anywhere around Victoria or the surrounding area this is the man you want. Thanks Ricky .

Wi
Review №39

Great job thank you getting back on the road.

Jo
Review №40

Rick really knows his stuff and always was available to get my trucks rolling fast.

Je
Review №41

Fast and Courteous service. Was on site very quickly.

Ca
Review №42

Good, honest, and quick service. He found the problem in 10 minutes. Just a wire shorting out.

Jo
Review №43

Quick service. Came out and repaired issue very quickly

Av
Review №44

Fast service did a great job ! If you need help call these guys they do it all ! Thanks for your help

Ro
Review №45

I want to thank you for your help this morning. I know GOD is smiling down on you, Him knowing how you help people. I would tell anyone that I. Know to call you on any problems they have mecanhicly. You are a alsome person Ricky. For someone who took time out of your day to help me over the phone, and didnt even know me . I Thank. You! Have a Blessed Day Sir.

Pr
Review №46

Very experienced mecánics, very knowledgeable guys on details about the job they doing, just great customer service road service guys on 59 down of Victoria, Texas..

ja
Review №47

They were very kind and hope me out wene a garage at home so called fixed my truck and they cause my motor to blow up rick and the people was more than willing to help me out you dont find people like this very often I am glad to met him and the crew here thanks for all the help

Ra
Review №48

Awesome people good service

Be
Review №49

Ricky met me on i77, diagnosed a bad ipr, pulled me to a better location, made the repair, then followed me to a truck stop to check everything. Read all CEL codes and explained everything in detail. Excellent service.

Cu
Review №50

This guy is an excellent mechanic, very knowledgeable and intuitive. If Ricky cant fix it, no one can!!

Ro
Review №51

Excellent service came out and took care of me quickly

Re
Review №52

A guy came and helped with my car great service thanks for the help o really appreiciate it

MF
Review №53

Exallent service,,,, very fast and hard workingI got dpf regan problemThey fix very quick

De
Review №54

Great service and great pricing.

Jo
Review №55

Great Mecanic came trouble shooted the problem and fixed it in no time defenetly will recomend

Ri
Review №56

A good servicentro excelent

Ch
Review №57

Puts out good work!

Jo
Review №58

Thanks c and r for the most professional services for my rig..on time and definitely reliable!!!

BL
Review №59

NEVER CALL THIS ONE MAN RIPOFF!!!Totally unqualified!! The guy didnt bring ANYTHING!!! to repair my truck. I had a water leak and the jackass didnt even bring water let alone the waterpump or hoses he said he was bringing. He pulled up in a ragged OLD Ford with no company info.on it Can you say SHADETREE mechanic! He went to go STEAL a hose that i didnt need..then tried to charge over $300 bucks..and he showed up 2hrs after he said he was close and on his way he even had the audacity to tell me he wasnt going to leave the other call which he said paid $95hr. to come to me even though he said he was on his way!! The WORST ROAD SERVICE call Ive had in 22 yrs. of trucking!!!!

An
Review №60

He got here in a matter of minutes . Got right on it and had my truck fixed in 10 minutes . Damn good mechanic man !

Le
Review №61

When you call us we accept your job with pride! We strive to get you going as fast às very well possible to make sure you get your load there on time! So if youre looking for a company that is looking out for you, call us!

Lo
Review №62

He called the closes road services its at 11:33 pm traveling to Edinburg with to 10yrs old and offered to help for free of charges

Da
Review №63

This mechanic is the best, everyone else was telling me that I had bad rings,it wasnt that !!it was injectors. They are honest and open to save you money.

Ve
Review №64

Great custumer service will definitely use them again

Sa
Review №65

Guys saved my ass tonight! Great job guys!

Bi
Review №66

Im broke down on Christmas eve and needed advice . He had me text him pictures and diagnosed my options and gave me suggestions as to a welder that could fabricate my suspension repair or to go to tractor supply and get a close to part to get me on down the road until I could fully address the problem after the holidays . So my experience dealing with them was very favorable

Kc
Review №67

Very punctual,polite, friendly service. Thanks...

En
Review №68

My car broke down in the midle of the road and called c and r they came and helped me took care of the problem great service

Ju
Review №69

Best job ever thank you

Ro
Review №70

The guys who came to repair my service line on my truck were true professionals & I would recommend them to any driver who has a repair issue.

Na
Review №71

Showed up fast and got my truck running again thanks a bunch!!

Li
Review №72

Ricky did a great job!

CR
Review №73

Hes a good guy that helped check my car and gave me goof advice on my car

Ha
Review №74

Amazing service and people

Je
Review №75

Quick and fast service

Co
Review №76

Great customer service found ECM wiring harness broke fixed and was on the way thanks again

ma
Review №77

Great place thank you

Mo
Review №78

It was horrific they charge me extra 70 percent Im warning you never come here and they didnt fix anything you see he doesnt respond he copy and post over and over

Do
Review №79

Prompt response and good diagnosis

A.
Review №80

Ecellent work and road service.

Mi
Review №81

Great job, on weekend, quick and good work.

El
Review №82

Great work performed every time!

Ju
Review №83

Very good fast service got to da problem fast

Ku
Review №84

Had break problems on trailer they were there to fix it in good time and were very reasonable on there rate no service call charging I recommend this place

Al
Review №85

I tell you these guess are real mechanics

Do
Review №86

Good and prompt service

Cu
Review №87

Great service

Da
Review №88

Best job ever

Ra
Review №89

Good job thank you very much for everything

Information
92 Photos
89 Comments
4.7 Rating
  • Address:1805 Stolz St, Victoria, TX 77901, United States
  • Site:https://roadrunnersroadservice.com/
  • Phone:+1 361-219-8650
Categories
  • Brake shop
  • Auto tune up service
  • Truck repair shop
  • Diesel engine repair service
  • Mechanic
  • RV repair shop
  • Tire shop
  • Tractor repair shop
  • Trailer repair shop
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations