What sets this technology store apart from others in Tulsa or even abroad is the depth of knowledge that comes from ownership. On a personal study of entrepreneurship I got to spend time with the owner. Hes been in this industry as an active owner operator for around 40 years. You wont find that leadership, knowledge depth at a big box stores Like Best B##....He offers technology solutions in an age where technology and the solutions they bring are essential. This essential business is at the top of its game. I grew up surfing so it was a plus also he had surf videos streaming on display screens.
Video Revolution has converted many old family movies (mostly reel-to-reel) so that they can be seen and enjoyed by new generations. And the cost is reasonable! Highly recommended!
Got the service I needed and with a decent turn around. Ill be back!
High end products, knowledgeable team, great installers! Joel helped me pick out my entertainment system 4 years ago and I could not be happy with it. I did have my first problem this year with my TV. I called the store and Joel had someone at my house the next day. They stand by there products and make sure there customers stay happy buy with confidence!
Good price for VHS conversion to DVD. Had it ready faster than they originally said.
High-end products with very knowledgeable employees! They aren’t pushy by trying to make you purchase anything, instead they share their knowledge with you and show you different products. I will be returning!
I am very pleased with the work that they did for me. I brought in a small Mini video cassette from a video camera and they transferred the video cassette into a DVD. The dvd played wonderfully and I will use them again as well as refer my friends and family to them.
Excellent svc. Reasonable fee for transfer from cassette to CD.
Honest and Trustworthy ! I wanted to get an exterior TV antenna mounted on my roof so I could cut the cable. Tom came out to the house, took some measurements, looked at the neighbors roof lines, and then he told me not to waste my money on a new antenna. It would have to be 40 feet tall to get any reception at all. I appreciated his honesty. You can count on Video Revolution. Thank you! David
Great place with awesome service. Took in a projector to get repaired and it wasnt as expensive as I thought. Will certainly return.
Had what I wanted drove from fort smith to get it yamaha receiver very nice
Copied photos to a flash drive. Service was very good. I got the flash drives in record time.
I just wanted to let you guys know I was very pleased with my first time experience. I had a double album that you cant find on CD. The recording was a Christmas album from the 60s. I listened to it as I drove around town running errands. Beautiful reproduction, i was in heaven. Great job I will continue to to bring business to you and recommend you all for any technical support. Thank you again you did this sentimental soul good.
If youre here looking for a hi-fi/surround system, TV installation, etc. these are your guys. But if youre there to just buy a cable or adaptor, be prepared to be treated like dirt. Its obvious that theyre upset because theyre only getting $10 out of you and not $10,000. God forbid I dont need a new surround system or a $25,000 TV. Sorry lads I dont want to take out a second mortgage for a home theatre setup, and sorry I aint made of money. I always without fail come out of this place more frustrated than when I went in, even when I get what I need. I only come here because theyve got parts and connectors hard to find elsewhere on short notice. If you just need a cable, avoid this place if you can get it at Best Buy or Amazon or something. But if you cant wait and cant find it there, theyre worth a shot.
We had a great experience with video revolution! They came to our house for an estimate. They helped us discern what we needed to make our speaker system work then they came and installed it exactly as they had estimated. We are really happy with the end result! Great people to interact with as well.
Joel provides top sales experience as a consumer. Gives you great options and is low on sales stress. Nice to be treated as a person and not a transaction like so many others do.
Interesting place. Thoroughly loved walking around every corner and seeing something interesting. I was able to find a particular product in their close out room for a great price.Sales person behind the counter was a straight shooter, to the point type of person. So when I was looking for this particular product, it was sad to hear him say it was a dying product w barley no demand for this type of media anymore.Definitely check this place out for stereo & tv needs.
They fixed my Samsung 43 TV and I can honestly say they fixed my TV cheaper than anyone else priced it for! They are very cordial and nice people! Check video revolution when you need repairs on your Television! You wont regret it your decision!!
They were able to save my vhs ruined by scentsy oil that got in tape and soaked in it for 3 years or til dried out .had transfered to dvd.memories n home movies all I have left of those that loved me
They called me the boss !! Thats a good thing.
Excellent selection and top notch customer support.
Finally found the issue + fixed ! Thank you !
Great customer service. I always try to use these guys instead of Best Buy. They have much more knowledge about electronics.
I was greeted by the nice sales lady then she was interrupted by the very short sales man with an attitude. The short salesman was rude to me, like he was to the sales lady. When he did decide to be helpful, he sold me the wrong product. I will never go back to this place again
Up front answering your questions and didnt try to make a dallor on the options on my choices to fix my systems
Timely + Friendly !
It has a very nice eat in decorIt does not offer barbecue sauce but has good gourmet sauces.
The whole team was wonderful ! We had such a great experience. Great instruction, great products. The service is why we keep choosing Video Revolution. Randy and Tony were amazing! ! Thank you so much !
They did very good work on a large and more complicated than usual job for me here. They also made excellent recommendations about what to buy. Im very satisfied.
EXPENSIVE to come out for 2 minutes to see the bar on my 75 Samsung could not be repaired by Video Revolution. I could have taken a picture of the problem and sent it to them if they would have allowed it and spared me $119.00 for less than 2 min visit. Robbery!! Basically, thats all he did was look at the tv and say its not repairable, apologized and left.
Great staff very helpful
Dropped a speaker off for repair (A child in my wife’s class had broken the volume/input selector knob off) I was told 7-10 days to expect a call to see if the issue could be fixed. After 7 days I called for an update, they said they couldn’t access my information. I wait till the ten day mark call again and am treated quite poorly over the phone. So after two weeks of hearing nothing I stop by the store and ask for an update and am told they speaker is non functioning. It was working when I dropped it off so I was concerned. I then had to inform them that the whole reason it was in for repair was because the input selector/volume knob had been broken off. They had no idea how the speaker they were trying to repair worked. That was highly concerning to me. So I took my speaker back and hope they didn’t damage it further than it was.
They worked very hard to help me locate an unique TV cart. Appreciate it!
Great installers!
Beware!!!! If I could rate this place zero I would. What a JOKE! Worst communication ever. They had my home sub woofer for my entertainment center from 01-21-17 to 06-26-17 (thats right almost half a year)..... when I dropped off I was told it would be a few weeks before I got called for an estimate. I was called like they said a few weeks later and I was told it would be $350.00 and couple of weeks before they got parts. I figured it would be end of February before it was done. Months past and never received any type of follow up call. I didnt feel like I had to call I felt that it would be kind of pushy and I wanted it to be fixed right. Months into this ordeal I ran into an employee of theres 2 different times asking about my sub. He said he would check into it for me and both times I was never called. It wasnt until 06-21-17 that I got a phone call letting me know it was ready. I asked what they were going to do for me because I was very dissatisfied The service manager started giving me a speech about how they had issues getting parts (At no time was I notified about this issue) so then I asked to see what kind of discount he would give me and he said $50.00..... that was an insult! At this rate he shouldve just charged me for the parts which were about $100.00.When I went to go pick up the sub I told him I would pay $250.00 and be satisfied or just charge me the $350.00 and I would be on my way. He said he couldnt charge the$250.00 because he had way too much in it already.... that was a stupid mistake! I paid the $350.00 and left. Think what pissed me off the most was that the receipt even shows it was done 05-19-17. WAY TO RUN A BUSINESS Ron!
The team at video revolution have gone above and beyond to help me out. If you want great after the sale customer service, which you will inevitably need, I would come here over the big box stores in a heartbeat. They actually know what about the products they sale and how to get the best out of the products. I couldnt be happier with video revolution. I will definitely buy all my home audio and video equipment from here!
INCREDIBLE...Hodgepodge of aged equipment; Marcus & Cole reconstructed our mess into a wonderful surround sound system!Recommended by several friends, VR was my first choice...Exceptions were high, results were amazing!... 5 Golden Stars!Don & Amy Booher, BA
They have some video connections that are hard to find in Tulsa now that there are no more Radio Shacks. They were very helpful in trying to find the connections I needed. You can probably find less expensive connectors online, but if you need help and dont want to wait, these guys are great. I recommend that you try them out.
Kind of pricey to convert VHS to disk but only place I could find. Also took their time in doing it.
Took in my old sound system and gave me a free estimate on getting it repaired. Great bunch of people to work with, and they know what theyre doing. Thanks.
The worst customer service ever. My bad experience with them is not simply a one-time occurrence. They werent just having a bad day. Its in the foundation of their values that they do not value the customer, but only think in terms of profit. These are amateur video guys that consider themselves professionals, but they do not conduct themselves professionally. Ive done business with them for decades because I dont know where else to go for DVD duplication. Unfortunately, they are one of the only games in town when you need tape-to-DVD transfers or DVD duplication. More often than not, it has been an unsatisfactory experience. They take forever. They communicate poorly with the customer. And the customers opinion is not valued. Rather, your opinion is an annoyance to them and they wont think twice about telling you that youre not welcome there should you give them any direct negative feedback on their performance. This is truly a last resort to do with business with Video Revolution.
The tv was pretty good
Brandon + Austin were superb. they had to make a different mount for our tv and were very efficient and knowledgeable
I cant say enough good things about Video Revolution. We recently moved to a new house and the den was a long way away from where the Internet and cable came in. Now, I have long been a fan of TIVO and their latest technology works off the internet. I have Linksys wireless preferring that over Cox Cable wireless. I contacted VR about running a network drop to the living room. Cole & Marcus came out and got everything working smoothly without having to wire a new network run. I plan to purchase a new TV next week and it will be from VR! Great service.
Brandon + Austin did an excellent job installing my new t.v and sound system. Both were excellent is giving me instructions + informing me of the warranty etc. Would highly recommend Video Revolution + Brandon x Austin
Great people and variety. Watch out for the 1st top of the line because it leaves the others in the dust. 😉
Dustin and Chase did a tremendous job for me. Dustin needs to be careful with his back but he did an awesome job. Chase was a trooper for listing all the heavy’s. I will definitely get them for when I go 7/1 surround. I wouldn’t ask for any other install guys! Thanks Joel for the help
I appreciate the personal attention and the follow-up youve given our situation. Youre always available by phone or email to make sure that we are satisfied with your work. Were very pleased with the TV and the work and we thank you very much.
Great stuff and great customer service!
Staff is very knowledgeable about their products and services, and the installation techs were very professional. They even told the ATT guy that we didnt need half the stuff he was trying to sell us!
I wish I had more money to spend in this place. I only wish they had more computer stuff like laptops and tablets. They have all the networking stuff you need like access points, cables, and routers just not the computers or devices themselves. They do have an 80 Flexible TV there that is about as thick as a sheet of paper! The resident genius in the back talks to you like your actually a person, which is a breath of fresh air, and has helped me solve several seemingly impossible problems just by answering a few questions. You can tell its a tech place. Nothing like Best Buy or Circuit City was.
Good place for audiophiles and TV video enthusiasts. Everything stereo and video. Good fair prices and very knowledgeable staff.
These guys have a great selection and they know their stuff. Graham was very helpful and knowledgeable about everything. He was able to explain all of the differences between each of the televisions and help me to understand the pros and cons of each. If your looking for a new high end tv this is the place to get it.
Knowledgeable staff and they have everything you need for your A/V needs.
We have always bought our televisions from these guys. Great service. Hit one rough patch with one particular salesperson but, went in on another day and worked with Randy. Ended up buying a few extras including a sound bar for our new tv and a clearance sound bar for our old Sony. They set it up for us and my husband will get to watch the Sooners play on a new tv. :-)Thank you to Randy for an exceptional experience.
The products and coolness of everything in the store was super awesome. But the people working there are unenthusiastic and take all the air out of my balloon. When I left there my balloon didnt even look like a balloon. My balloon look like something entirely different from a balloon. There was absolutely no air in my balloon
Service was excellent. Very helpful- knowledgeable. Extremely Happy!!!
Tom and Brandon were very professional and thorough. I appreciate the fact that they made sure everything was connected and working properly. They helped me to understand how things worked and I was totally impressed with the excellence in service. Thank you!
I got a great deal on a full theater package of Klipsch. I will definitely be back when the needs arise! Highly recommend Randy. Great guy!
Very helpful - Tv install was perfect.. professional ! ! Great guys- Branden & Chase
Terrible customer service experience. Called to see about having something very important converted to another video format. I was informed that only one guy does that and he isnt in today. Seems someone else should know how to do this. They offered no real solution to my issue.
Was told the cost to fix my tv would be cheap. Got the estimate to fix it and it was almost as much as what I paid for the tv new. 239 dollars to replace the main boat thats a 40 dollar part...200 for labor? Stay away
Went in there with the intention of buying a Sony Smart TV for a bedroom. I had previously made several purchases from them in the past with no problem. IMHO the sales clerk was so abusive, condescending and sarcastic in the way he talked to me, I listened to all the nonsense he spewed (i.e. needed to buy a $250 piece of furniture from them for the Smart TV to work properly, needed a screen size larger than what was necessary, etc.) and left as fast as I could get out of there. I bought the Sony Smart TV elsewhere. I wont ever set foot in this store again.
Excellent service! I was so happy with how well this installation went. Dustin explained everything beautifully! Very happy! Thank you!
Owner seems to be making a lot of excuses in regards to some of the issues discussed here. I too have been in there and its like a time warp. Just weird. Weird people and weird vibe. Walked right on through and out the door couple weeks ago. Guess I will have to go spend that tax return somewhere else. Looks like it might have even been a cool place...... in the eighties. Time to close the door on that place. Lots of unsavory characters also milling about around the store outside. Ghetto. 8(
Great service, best place to buy a TV.
Very nice + informative- complete set -up
Brandon was very professional, courteous and a great instructor!! He is surely a great asset to your company. It was a true blessing to have him in our home. Great job!
The service guy was great, I see why you have kept him so long! It has been a great experience. I even got a new 50 TV out of the deal. You will get all my business, referrals too
Great job, took time to show me how it works. Thanks
Great service, they seem to care about my duplication needs, fair prices too
The worst customer service!!!I rented a projector screen and as Im leaving in my car a guy(who refused to give me his name) comes out yelling at me saying I broke his screen. So I go back in the store and ask him what is broke. He shows me a piece of plastic that will not screw in because its cracked. When I tell it was that way when I got it he basically calls me a liar. This is no way to treat a customer.
Awesome, personable service, very informative and clean. Tony made sure we understood everything! Great experience and we will be recommending you guys to everyone.
I took an old open reel to reel Sansui to them for repair, they were able to isolate the issue and repairing a timely manner. I expected them to tell me they didnt work on old vintage equipment. I was surprised when they told me that they could repair it. Two weeks later working like new. Fair repair price.
Great company there techs. Are very nice and can answer any questions you have.
Video Revolution has been in business a long time. I used them years ago for tv repair and video camera repair. I recently took in a CD stereo for repair. This time the service was a tad slower than years back. They may have even forgotten about my item because it wasnt even looked at until I called about it. The store is a good place to compare televisions. They have more models on display than any other store in Tulsa. The prices are competitive. I like the fact that I can have an electronics item fixed at the same place I bought it. I am not comfortable with mailing electronics for repair. One suggestion I have for them is to have a few chairs up front for waiting customers. An elderly lady came in looking like the walk from her vehicle to the store wore her out. With a handful of customers already standing at the desk, if there hadnt been a box there for her to sit on she may have passed out.
This place is kind of a relic that the big box stores killed years ago. However, most big boxes are dead and Video Revolution is still here. They have to repair services, but that is something you do not want. Just buy a new TV. Video Revolution will be happy to sell you one. Major props to this place for recycling my broken tv for free.
They got me the part I needed for my daughters birthday present with PLENTY of time to make sure that it was the right one.Thanks again guys!
As always ... Brandon & Chase Diagnosed my challenges and had everything fixed immediately ! And as always -- So friendly and polite& proficient
They did a great job fixing my 55 inch Samsung LCD TV, but they took forever. Since we are in Tulsa you dont have many choices for TV repair and I would tell you this place is your best option.
Great communication + service would like same team to come for the IR remote system
Best place in town for home audio and video. They know their stuff. Forget the big box stores. Come here, first. You wont be disappointed.
Knowledgeable and helpful. They converted an old audio reel-to-reel to a flash drive to restore my memories. Thanks!
Ill start off by saying that they need a little work in the call back dept. Havent been called back on two different occasions.What theyre amazing in is figuring out the hard solutions and getting what you need for your project! The staff went above and beyond to make sure my project went well!!
My daughter referred me to your store based on your customer service. She was definitely right. Craig installed my new Sony on Sat. I want you to know he went above and beyond in installing the old one in my bedroom and instructed me on use of the new one. You probably usually only hear from people if they have a complaint, so I thought you might like to hear something good about an employee
They were early- efficient - + cleaned up after themselves
As always, Video Revolution did a wonderful job. Very pleased
Took in my Yamaha amp Id bought in 1981. They fixed everything and it sounds great!
1st, I just wanted to say I really hate to leave a non-positive feedback, but I think its fair and possibly help their management to improve their business.I left my high-end receiver there to get a diagnose & an estimate. After over 30 days, I pretty much got my receiver back with absolutely no information. I had to make at least 2 phone calls every week. Nobody really knew what the status of my unit. I kept getting promised a callback but NEVER once got a callback. Kept getting different names for a person handling my unit. Finally after many calls, they told me the unit has to be sent away for repair, and itd cost $150 for shipping and repair charge will be whatever! Anyhow, I wish they would tell me that they couldnt diagnose my unit after 10 days, so I can get it fixed somewhere else. It was a bit frustrating after over 30 days, and going back to square one again...
Great job! Brandon & Matt were very helpful to achieve what we needed with our technology. We’re all set to watch some TV, football and movies
The guys arrived promptly as scheduled and were persistent until the system is up and working well
Great help + info will continue using Video revolution
These guys are the best! It takes a long time to get the job done, but it will be done right. They took my video projector when nobody else would and ordered parts from China. When I dropped it THE DAY I PICKED IT UP (facepalm) they fixed it again the next day for free! Thats what I call real customer service. They are the real deal, they know their stuff, and they can fix anything! So grateful to have a resource like this in town.
Without Tony our original install would have been a disaster because the Cox guy did nothing. Tony was great!
I found VCR tapes of family members that have passed on. They made them into DVDs for us in less than 24 hours. Very helpful and friendly.
Awesome service as always. Tony helped us 14 years ago and hes still great! Very professional and accommodating!
The team was courteous, quick, professional, and answered my questions well. Im impressed. Id recommend VR and wed use them again.