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Hauck Tire & Car Care, Inc.
3647 S Harvard Ave, Tulsa, OK 74135, United States
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Hauck Tire & Car Care, Inc.
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Ja
Review №1

I bought a used car from someone who didn’t tell me the battery had a slow draw. After replacing the battery 3 times, I knew I had some sort of electrical issue. I am a woman and I know little to nothing about cars but I knew an electrical issue would be very expensive. They definitely took pity on me and fixed my car in a day! Anywhere else would’ve charged me at least $1200 and I paid a fraction of that. I have another small issue they recommended fixing and I will soon be back to have them fix it.

Ai
Review №2

I will be honest; I did not receive service from them, but judging simply by the phone call I will not be taking my care there unless I absolutely have to. I called with questions regarding the replacement of a lug nut stud & when I asked for a loose estimate for the service, the older gentleman became touchy a short & began to rush me off the phone. They didnt close for another 45ish mins & I just had a couple Qs; that one & then when is the earliest you can get me in? When he answered the 2nd Q he was short & sarcastic-sounding. I know it has been a tough year & maybe he has something serious going on, but when dealing with something Im not very knowledgeable about, I really appreciate when experts do not make me feel dumb or like Im not worth their time. He also could not hear me well, which probably isnt his fault, but why cant he just be nicer to his customers? You catch more flies with honey. Its a shame too bc I absolutely love being around & supporting people with much more life experience than me & would have gladly went there 1st thing Monday morning if he had been more patient with me...

Ri
Review №3

Excellent quick eval and service

Ro
Review №4

Ive been going to Hauck Bros for 25+ years and have the highest possible opinion of them. They have always been 100% reliable, honest, professional, and friendly and pleasant to deal with. There has never been an issue with my cars that they couldnt fix. They are always prompt and the cost is always reasonable. I rely on them completely, and have recommended them to many friends.

Mi
Review №5

Hauck Tire has been my automotive provider for over 15 years. During that time I’ve driven 2 Nissan models and 3 Jeep models. Randy and has team have provided excellent service. Have they gotten it right 100% of the time? Almost! When they didn’t they went out of their way to make it right. I admire that in any service. Thanks, Randy, Don, Andrew and the rest of the team! I appreciate you.

Ro
Review №6

I had a tire going flat very quickly, so I pulled in. The guys had me fixed and out the door in 15 minutes.

Da
Review №7

This was the rudest interaction I have ever had with an individual he showed no patience and seemed to not have the time of day for a customer

Ro
Review №8

Randy & his team are excellent! They know what they are doing! Honest, friendly & thorough!

Jo
Review №9

I’m local live close to the tire shop. I had a flat and no one had my tire in town. I purchased a tie off the web. I live close and did walk in and tried to have them installed at Hauck. I super surprised how quickly the tire shop owner, dismissed me. Even if you have a fix a flat they will not help you either. All they want to do is sell you over priced tires! Fire stone up the street installed the tire for me on 41st street!

Ha
Review №10

Very nice and took good care of my car

De
Review №11

Theyve always given me the best customer service, and always take car of my Jeep properly.

Br
Review №12

Good people! Honest and Fair

Lo
Review №13

I’ve been bringing my cars here for over 20 years. A few years ago I moved from Tulsa to Nowata and I’ll still make the drive out here just to get my car worked on because I trust the expertise and know that if a job doesn’t need to be done they are not going to try to push a sales pitch on me... I always get the best service at a better than fair price.

Sh
Review №14

Randy and his guys always take good care of me. I have never had a mechanic I trusted as well as these guys. I know theyll give me a good price and I trust them to do a good job. I saw s couple reviews where people were upset they had to come in to get a tire quote, couldnt get one over the phone. They did that for me, even though Im a regular. Took one look at the tires I had, and recommended a cheaper one because those were too heavy duty for my car which caused uneven wear and was even making my car shake. They wanted to find the best match for my car, and went down in price when they could have given me the same as what I had before.

Al
Review №15

Beat every other quote i got around town and did the job really quick.

ed
Review №16

Have been using Hauck for ?30 years. Many different cars with different problems. I think Randy Hauck and his employees are ethical, competent, reasonably priced. Exceptionally pleased with their service and professional attitude.

J.
Review №17

We have brought all of our cars here for 10 years. In Randy Hauck and his team you can be assured of honest, highly competent work on your car. Would recommend to anyone.

Pa
Review №18

Purchased ties off the web. tried to have them installed at Hauck. was surprised how quickly this tire shop, dismissed me with the notion a tire shop might nount my tires. the guy is a jerk

Wa
Review №19

Excellent service. Very friendly staff. I trust them.

He
Review №20

Getting ready to head back home to Colorado and walked out to a flat tire. They fixed it up in no time at all and for a extremely great price. Better than what I would have paid anywhere else. The gentleman who fixed my tire even checked the rest just to be sure.

Bo
Review №21

Great place! Theyre very courteous and helpful, Im a first time car owner and the few times Ive come in I dont feel like I was overcharged or robbed. My friends have come here throughout all their time living in Tulsa and swear by this mechanic. I dont know where these reviews about the folks here being rude come from.Guy who got turned down for asking to get air in his tires is laughable though, lol. Go to a QT dude, a 2 year old can put air in a tire and these guys gotta work.

Em
Review №22

Took my vehicle in yesterday and it was ready in no time at all for a fairly involved repair. Everyone was courteous and professional, the price was reasonable, the entire process was painless.

Ne
Review №23

Been doing business with Randy and staff for over 20 years. I can always depend on them to tell me the truth about what my vehicles need (or dont need). If it is something outside of their realm of expertise, a quality referral is provided. If advice is needed on anything vehicle related from service to a purchase, I simply make a phone call.

El
Review №24

Always great and fair service. I will continue to only use Hauck.

De
Review №25

Although I did not use this company for my purchase this time, they indicated to me that they will match most tire offers from competitors. Do your homework and they will get you a good price.

Jo
Review №26

These guys repaired my tire in about 5 minutes. Im very happy with the experience

La
Review №27

This is a great place to get your vehicle repaired.They have great, experienced techs, reasonable pricing and a great guarantee backed by the owner himself,Mr. Randy Hauck .A complete auto repair including tires and lube service . open on Saturday, this is great since I work Monday thru Friday.

AJ
Review №28

Always do good work. Reasonably priced and honest.

Ma
Review №29

Multiple negative experiences here. First I called one day asking if Randy could look at my car, see if the tires were in good shape, and he asked me what type of car I had and I told him it was a Hyundai and he told me he doesnt like Hyundais so he does not work on them.. Second, we took my boyfriends car here, as his mother has been going to Randy for ten years. He was having problems with the caps on the stems of his tires, thats all he needed done. But Randy took advantage of the situation and claimed that he needed to replace all four tires for 650 dollars. I could not believe what was happening and suggested that we go to Hibdon, where they advised us only one needed to be replaced. The shop takes advantage of people watch out!

ol
Review №30

Place is terrible, had a radiator pipe leak. He up charged me on parts I didnt need like a new thermostat. Oh yea and when I looked at why my invoice was so expensive, he charged me $70 for coolant..... over priced, and takes advantage of his customers

Fi
Review №31

Favorite place to get my car serviced

Gr
Review №32

Can trust the Hauck crew to honestly diagnose issues and do an excellent job with repair work.

Jo
Review №33

Did everything they promised and even a little extra at the quoted price! Very happy customer here, will use again!

Re
Review №34

These guys are allways polite, helpfull and honest with me. I have no complaints about the service or price.

ma
Review №35

Trusted, professional service at Hauck Tire. I keep coming back!

Br
Review №36

The guy that runs this place is so rude, I will never have anything to do with this place again.

Br
Review №37

Awesome employees, Andrew is very professional and respectable!

Li
Review №38

Im always impressed by the skill and kindness delivered.

Ca
Review №39

Rude customer service. Didnt seem to want to answer my questions, or address my concerns. :/

St
Review №40

I wouldnt take our cars anywhere else. I know theyll do everything that needs to be done at a fair price and they wont recommend anything that doesnt need to be done. I trust Randy and his crew 100%.

Co
Review №41

Refused to give me a quote on a tire purchase via the phone. Demanded I come in to show him.

Bo
Review №42

Simply the best in town!!!

Je
Review №43

Extremely rude and hateful! Will NEVER return!

EB
Review №44

Gave me a free diagnoses on what was wrong with my front passenger side suspension.

wi
Review №45

I ask the owner if I could get some air in a low tire. He told me to get my air somewhere else. Very rude

It
Review №46

Called to ask how much it would be to change my tires out if I brought mine and they said they were not interested. What type of response is that? They could say we dont do that.

Information
15 Photos
46 Comments
4.1 Rating
  • Address:3647 S Harvard Ave, Tulsa, OK 74135, United States
  • Site:https://haucktire.business.site/
  • Phone:+1 918-749-8473
Categories
  • Brake shop
  • Auto repair shop
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–12PM
  • Saturday:Closed
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • LGBTQ friendly:Yes
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