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Paradise Auto Care
15575 SW 74th Ave, Tigard, OR 97224, United States
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Paradise Auto Care
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Te
Review №1

Family run place; Martin handles the shop, Carla runs the office. Honest, reliable, reasonable. Good place, good people.

Cl
Review №2

The absolute best auto care in the Northwest.

Be
Review №3

Great service and staff!

Jo
Review №4

Some kind of problem between the two owners they treat everybody very poorly including their oldest son

Ma
Review №5

Great shop and people. Good communication and well skilled. I gave 4 stars rather than 5 because I thought 72 dollars for a tire rotation was a bit steep. Prices for other services were right on par and fair though. Overall Im happy and would come back. Wouldnt get my tires rotated again though.

Tr
Review №6

Bought a crank from them on 3/26 and he said if they cant be fixed he would issue a refund. Machine shop (Paradise told me to take it to) said it cant be fixed on 4/8...13 days later. I asked to return on 4/8, per our agreement and he told me its not his problem. Not honorable. Not a man of his word.In this day and age, dealings with dishonest people is unfortunate but happens. Be careful.Updated post to show dates.

Do
Review №7

Its getting really hard to find a mechanic to work on the older stuff these days...

Da
Review №8

Daughter in law brought her car in coolant problem. They could have replaced the head gasket, but explained the stop leak would be the best way to go for now. Saving alot of money

Da
Review №9

I was very pleased with Paradise Auto Care. They looked into my issue, and responded quickly of what needs to be done...The price was reasonable, and they were quick with doing the job. Very friendly....I recommend Paradise Auto Care. I still have work to do on my car, and I will be going back to get that work done.

Ol
Review №10

We recently had a bunch of work done on our ‘69 Ford Bronco. I can’t say enough about Martin, Carla and their team at Paradise Auto Care. They were more than fair on price and did quality work. We got our car back within a week and it runs beautifully. No detail was missed. The whole experience was positive. We will be repeat customers for sure!

Or
Review №11

Good people, running a very good business, Thanks to Martin & Carl

Ra
Review №12

I took my 1968 Corvette into Paradise for some work. I asked Martin to adjust my exhaust piping and look at a clunking noise when I put my car into reverse. The car is not a show car and I explained all of that, as well I had a limited budget. Martin kept the car for a week. Called up and said it would be $5,500.00 to fix the car. He went on about the rebuild of the front end, rear end, etc., and unless I went with his suggested repairs, he didnt want to do any of the work. This car is big block 427 with a tri carb setup. He said my carbs needed to be rebuilt, the spark plugs were glazed (youll hear that on any old car you bring in), etc. None of this is what I wanted or asked to be done. The carbs had just been rebuilt by Major Murray in Portland, a very reputable shop. Brand new factory plugs installed. I ended up having to pickup my car and was charged $120.00. My car died on the way home and would not idle at all. I opened the hood and found the air cleaner base plate carb gasket (between the air cleaner plate and carb) sitting in the valve cover/intake valley. He clearly removed everything and adjusted my carbs! I didnt ask or authorize any of that work and he sent me home like that, didnt put it back to where it was. Now I have to either re tune these carbs myself or take it to someone. Those carbs were tuned perfectly before Martin touched them. Heres the bottom line. Paradise does know mechanics, but Martin goes off on weird/odd tangents and does repairs that are not required or asked for. He came back to me 3 times on the repair needed for the clunk noise. I left never confident he really knew. Bottom line, they know old cars, are good at times (when you can get him to focus), but its either Martins way or the highway, he doesnt listen to his customers and they are NOT reasonably priced. Who else is left in Tigard? Ive used Paradise several times over the years and its the same every time. Not fixed, not fixed right, glazed plugs, etc. Theres a reason you can get your car right in right away! Only go if youre desperate and good luck!

Co
Review №13

My former mechanic retired so I was left trying to find another! My 2 walking buddies, who never knew each other until I introduced them, both recommended Paradise! Both have been going there for yeas. I was not disappointed in my car repair and cost was what I thought it would be. Nice people--old fashion customer service.

Ki
Review №14

This store is awesome they had everything that I needed. The customer service is excellent Id refer this store to any of my friends or family.

Da
Review №15

I first went to Paradise 7 years ago when we lived close-by, and although we now live 35 miles away we still take our vehicles there. Martin, Carla and their team always provide great service for our cars and trucks. They even found a faulty brake repair from a local Subaru dealer years ago which the dealer then corrected with new parts. I never need to question why Martin recommends something and weve trusted Paradise with many vehicles over the years...they are consistently good. Ive recommend Paradise to friends and family and continue to hear good reports.

Er
Review №16

Martin and Carla are amazing! This is one of those rare shops where they treat you with respect, dont try to over-sell, and do great work at a reasonable price. My truck broke down and they had me up and running in a day and took care of all the insurance/warranty hassles for me. My co-workers recommended them and I wont go anywhere else from now on. THANK YOU!

St
Review №17

This guy is a great mechanic, will do A+ work a lot less expensive than the dealer or large chains (Les Schwab). You can tell he really cares about what is best for you and your vehicle. I take both my vehicles here.

Gr
Review №18

Great repair shop great staff!

ri
Review №19

Haha whats up I have a shop at the Albany airport hope things are good withbu

Br
Review №20

This shop went above and beyond!They fixed my car in a very timely manner.Their customer service is suburb!I highly recommend them to anyone in need of a honest mechanicWe will never go any where else!

Ve
Review №21

Best autocare provider Ive used around Portland. True professional.

Ma
Review №22

They quoted me the best deal on my x5 to replace a wheel bearing did an awesome job. HIGHLY RECOMMEND!

Bo
Review №23

The very best auto service in the metro areaExcellent, experienced, mechanics. Always great service, great staff throughout. My highest recommendations for auto service.

st
Review №24

I cannot begin to say enough wonderful things about paradise auto and their staff. I originally brought a car in for a pre-purchase inspection. The car I brought in was not going to work out. After bringing a second car that was not going to work out either Carla and Martin offered to sell me a vehicle they had recently purchased and planned on fixing up. They did an amazing job on all repairs needed. They helped my little family when we really needed it. They have my business for life! I am so thankful and grateful for everything they did to get me on the road.

La
Review №25

Great Shop and talented techniciansI recently had the misfortune of spending a not insignificant amount of money on poor repairs done incorrectly at three major auto repair shops in the Portland area. To make matters worse, each one compounded the mistakes resulting in nearly destroying the value of my classic car and rendered it unsafe to drive. It is very difficult to find a repair facility that has the knowledge and experience to work on highly modified cars especially when the repairs are to engine, chassis and electrical.Enter Martin and his technicians at Paradise Auto Care. They not only unwound the previous repairs that had been done incorrectly by reputable repair shops (no small task), they made the correct repairs that my baby needed in the first place and then some. It never drove or ran as good as it did when Paradise Auto Care got done with it.These repairs took over a week, due to difficult and hard to find parts that dribbled in a day or two apart. During this time I repeatedly observed everyone in the shop and the office go way beyond the norm to satisfy their customers repair needs and it was hard not to notice that this is a shop that did not expect anyone to pay for their education in order to complete a repair. I dont know whether the rest of you folks are feed up with auto repair shops that are glorified parts changers until they finally touch on the problem, charging you for every part and all the labor along the way, whether they needed replacing or not.Several times I observed them help a customer who was either unwillingly or couldnt afford the recommended repair but they patched them up enough to get them on their way again. The customer with the $500 car got the same attention as the high end car owner. Some of the very high end cars that I observed them repair required far beyond turning a wrench, everything from computer diagnostics to understanding very sophisticated wiring problems and everything in between.Realizing that you cant please everybody all the time, this shop makes every effort.Honest, highly skilled technicians and facilative attitude.... almost unheard of these days. Trust me, Ill be back and will recommend Paradise Auto Care like the customer that drove all the way from central Oregon because he told me he had moved from Portland but refuses to take his vehicles to anyone else.I thought they broke the mold years ago ......

Ru
Review №26

Martin is always able to repair the most obscure problem besides handling routine maintenance

Pa
Review №27

Great people and great service.

Gl
Review №28

If you want a quality mechanic that you can really trust, this is the place to go. This is where I go for all my care care. I am so glad I found this place!

Mi
Review №29

Very easy friendly family business, glad that I went there!!

Je
Review №30

Great small shop. Guy knows his stuff.

St
Review №31

Dont waste your time as I did. Made an appointment and when I showed up was told the owner wasnt there I should go home and come back later

Ka
Review №32

Great job..nice people!!!

Ve
Review №33

This shop is the only one i take my car to period

Information
8 Photos
33 Comments
4.5 Rating
  • Address:15575 SW 74th Ave, Tigard, OR 97224, United States
  • Site:http://paradiseautocare.com/
  • Phone:+1 503-968-2855
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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