My sales representative, Mikey Osei, was more than excellent. He listened to my needs, was very professional - and personable. Mikey knows his products and found the right solution to resolve my problem!
I entered the Verizon retail store and met Tanner.I explained what happened to my phone and asked if he could reset my phone. He was so kind and understanding. I would say he was the best tech Ive met at Verizon. I would give him a 10.Thank you Tanner for making an old lady feel good.
Great service from CJ Vincent. Polite, honest and personable.
Mikey was super helpful in the process of switch over from a different service and making sure we had everything we needed.
Great location. Got everything all setup with 2 new phone in my family. Tanner was very helpful throughout the process including decision making on a new phone.
My wifes cellphone had an odd bulge in the middle of it, causing the buttons to not line up with her case. We took it into the Verizon store in the Larkridge shopping center and were informed that her battery was swelling and it would be best to replace the phone to avoid getting into a situation where the battery would be leaking.Tanner was an excellent representative of Verizon and took the time to show her several options for new phones and explained the differences between them, as well as telling us which phones would actually pay off the remaining balance on her phone since she was 3 months from her upgrade time.We will definitely be going back to the Larkridge store in the future as the service was definitely 5-star.
Tanner was so patient, helpful and informative. My husband and I had a really complicated issue with transferring our phones from one account to another. Tanner made what could have been painful situation into an enjoyable time. We highly recommend working with Tanner.
Tanner was awesome to work with. Took his time and was able to answer all my questions. Would highly recommend him to anyone need cell sales
Excellent phone buying experience!! Highly knowledgeable and friendly staff. Got us a great deal on two new iPhones. Highly recommend!
Tanner was very helpful with transferring my iPhone. He was very polite and made the process very quick and efficient. I would highly recommend going through him and this branch!
Tanner was great to work with yesterday. My husband and I have been having a lot of issues with our previous service with T-Mobile, and decided that it was time to make the switch. Tanner was very knowledgeble about all of the products they had in store, and helped us find the best plans that would suite our phone usage so we wouldnt be overpaying each month. We are very pleased to become Verizon Wireless customers with Tanner making that possible for us!!!
Worked with Tanner to start a brand new account and he was incredibly insightful helping us port over from AT&T! He told us about multiple different promotions that we could get and helped us get set up on phenomenal phones that worked for each member of my family, we’re definitely forever customers of his!
I highly recommend working with Tanner. He is very professional and helped us with several devices. We were switching from another provider and having issues. We really appreciated his technical advice as well.
Real great people there. Know you will be taken care of.
Jerome is absolutely amazing. I can in to get my VM password reset and he pulled up my account to review all my options and made sure I was on the best plan possible. We ended up just resetting my password. He was very helpful!
Trey was so so helpful!! He hooked it UP! Walked me through how to use my new phone, had everything out and prepared for my appointment, was patient with all my non-techie questions, and made the whole process easy breezy! He’s my phone guy now.If you need anything, Trey is your guy!
Barbie was very knowledgeable and helpful.
Selina was very helpful and knowledgeable transitioning us from an old phone to a newer model. She did a great job listening and working within our budget. To be honest Im disappointed with the hard sell from your other corporate stores. It was very relaxing since both my wife and I are seniors and not very tech savvy. Great experience. Thanks
Finally got a phone that doesnt drop calls and can hear the person calling me. Samsung S10.
Excellent and knowledgeable customer service! Sam was the best! He was very calming as I had put off upgrading my phone for a few years. Gave us the best deal possible walking out with 2 brand new, recently released, phones! FABULOUS!!
Great team. Spent quality time listening to my needs and offered me exactly what I needed. Great place. Will return to upgrade my wife’s phone.
I worked with Logan, he was very kind and knowledgeable. The manager was also very friendly. Logan set me up with everything I needed and clearly explained as we went through the process of purchasing and setting up my new phone. I highly recommend this store located at 16765 N. Washington Street Thornton, CO.
Greg took extra time to help me with everything!!! Drake and Greg worked together to solve a myriad of questions and problems. I appreciate the extra attention because I am not good at phoning. Greg is meticulous, caring and an excellent asset to this store. I will definitely come back to this store. I have been shoveled out the door at two other Verizon stores without the help I needed. This store ROCKS. Thank you Greg and Drake!
We had such a great time today Silena and Sam couldn’t have been more helpful and accommodating to us. They had such knowledge about their products and services. I will definitely use this store as my go to place for phone needs. They deserve all the praise you can give them. Great job and so professional as well as personal
I ported from AT&T to verizon. The people here where so helpful. They explained everything. Alex was the one who helped me. Not only did he set up my devices. He also taught my mother how to use her new phone, plus he gave her his number so she could ask him question. Who does that? This store. That’s who. You have a permanent customer from me.
Leah was AMAZING. Helpful, timely professional. I went to Cellular Sales immediately after purchasing my new phone at a corporate store a few miles away, where we had a TERRIBLY disappointing customer service experience. Leah not only made me feel better by getting me all set up, but has gained a new customer forever.
A pleasure working with Tanner today purchasing a new c-phone at Verizon. He was most helpful, courteous, and informative .Lura Genz
I went into Verizon last night to replace my aging Note 5 and was helped by Logan. He helped me choose which phone would best fit my needs and did not push anything on me. I purchased a screen protector and case for my new phone and he offered to install it and did so perfectly! He was incredibly kind and personable, and ensured that my installation was complete before seeing me out. I have been to this location before and have experienced nothing but excellent customer service, and this time was no different.
Convenient, efficient, and more helpful than the other Verizon stores I have been to.
Wonderful store! Everyone is so friendly and knowledgeable. Its a franchise store, not corporate so they are a lot friendlier and dont push you to buy stuff you dont want or need. Highly recommended.
Drake was VERY helpful. I am an accountant for American Furniture Warehouse and I am always busy. Drake was able to help me quickly and efficiently. All the employees where well dressed and very helpful. I am really enjoying my new iPhone!
Jacob B. went above and beyond to help me on Sunday. I haven’t had a new phone in 5 years and showed me all my options. I was very indecisive and he was patient and knowledgeable throughout the whole process. I highly recommend for everyone to visit this store.
Alex Was did an amazing job. This is a great store. Very helpful.
Sam is the best. He worked with us over a span of days to get us the phones we wanted way sooner than we ever thought we’d get them. He’s an honest rep who works hard to meet the customer’s need. Sam is absolutely top notch, and you’d be silly to not get your new phone from him.
Corey M. helped us out A TON! He provided thorough service, was friendly and patient, and made our visit enjoyable. We will definitely be making this our home store.
Logan was a great help. He helped me deal with corporate and explained every fee and charge that would be coming to my account. The clarity and depth with which he explained things showed a wealth of knowledge and care for the customer. Thanks Logan!
Great team! Everyone was super helpful even with the silliest questions. We always get great service at this location. Would go anywhere else.Oh shout out to Chris, Drake, Greg you guys are awesoke!
Matt was amazing! He was so helpful and knowledgeable. Matt will be my go to person.
We had a great experience in this store! Nik was very knowledgeable and found the best deal to save us money on the purchase of our new phones. Our sales person spent the time with us to get everything set up and he answered all of our questions. We would highly recommend this store to everyone!
Rebecca was great very helpful and even saved us money with unlimited data!
Awesome team effort, one of the very best experiences I have ever had in upgrading my phone. Staff was extremely knowledgeable and provided input on my decisions for plan and equipment. Easy in and out! Thank you for being here!
Shannon was very customer focused. He listened to our questions and answered without hesitation. Great service.
Had a great time with Jeremy at the VerizonWireless store at Larkridge. Excellent customer service and of course great new Motor z4 phone and JetPack. Go see him.
Very welcoming experience. Leah was very helpful, went above and beyond to make sure I got the Apple Watch I wanted, would definitely recommend to family and friends.
Jeromey was extremely helpful and very patient while my data transferred from my old phone to my new one!
Off the wall dedicated service. Had several projects going on at the same time and Selena went overboard to facilitate our unique needs. She was friendly, uber helpful, and determined to fit us to the phone which was right for us - not her. Thank you!
Good place. Very professional and dedicated to provide the best service.Answered all the questions and provided correct recommendations.Thank you.
Logan was obliging, genuine, and caring. He is the epitome of what customer service thrives on. Being in service myself I appreciate all he had to offer and as such will continue services with him and because of him! Thank you
Best wireless store Ive been too.Jeromey is awesome!!!
Watch out. They are an independent authorized reseller in a store that looks everything like a Verizon corporate store. They tried to charge me a programming fee. I was able to get it reversed. Otherwise they wrre very knowledgeable and eager to help.
Shannon, was wonderful. He is highly knowledge and exceptionally patient. He is truly an assect to your store.
Corey is the hardest working man in Thornton. His customer service is unsurpassed and is skilled as well as friendly.
This location is amazing. The staff always has a friendly face on and always working hard. I’ve never left this location unhappy.
The sales rep was very knowledgeable and courteous. Sugar Ray made our experience very enjoyable.
The rep was super nice. He gave me a tour of the Pixel 3 phone and also described the current running promotions. Not pushy at all.
Wow! What a great experience! I Highly recommend coming to see Eddie and Drake if you need a new phone!!
Silena helped us get a couple new phones and was very helpful and provided great service. The whole team at this store was great. We’ll be going back.
She was very helpful. And responsive to what I was looking for.
Chris Was really nice and took care of us
Sam was extremely helpful and thorough with setting up my new phone. Great customer service! Thanks, Sam!
Drake and Sky were very knowledgeable and helped me tremendously. I highly recommend this Verizon Store!
Silena was very knowledgeable and helped me tremendously! She got me the best possible deal, and a GREAT PHONE! Shes an asset to the organization!
Kayleigh and Sugar Ray are dope! I came in for one phone and left with 3! They provided great customer service and really hooked it up with the deals!
Drake and Greg made my experience much easier and less stressful, also very patient. If your having a phone meltdown I suggest this store so that they are the guys to help you
Greg and Kayleigh helped me with a blank screen. Within 5 mins I was in and out, great service and much appreciated!!Thank you. 👍👍👍👍
Very knowledgeable! knew every question I asked quickly! Never said I dont know! Very fast in and out!
Great new store. The staff are knowledgeable and very helpful. Highly recommend this store.
Went in tonight to upgrade a phone and Nicky was amazing! Thank you so much for the awesome expierence and I will be back to upgrade again!
Very helpful and patient with me! Ordered my phone today, so have to go back but expect everything to go smoothly!
Cory Maupin should be the face of Verizon. Best in store experience ever thanks to him.
Very helpful and phenomenal customer service. Ill definitely be going back for any of my familys cell phone needs.
Thank you Silena for the amazing customer service. This is the first time I have walked out of a Verizon Store as a happy customer.
I had such a great experience with cellular sales (Verizon) Thornton! I had multiple issues with my new iPhone XR, but both Kevin and Silena made sure I was well taken care of! I can’t thank them enough!Amanda Edrich
Commissionable sales people are a thing of the past thats why Amazon is doing so well you dont have to put up with that endless chatter of lies
Most energetic store I’ve ever been to and love the teamwork to get everybody taken care of and will def Be comin back to my family’s phones
Great service. I really appreciated the attention to detail and personalized service.
Silena took all the time necessary to help me select an upgrade, transfer data from old to new phone, registered pure plege, and applied glass screen saver. She also told me how I could save some money on my phone bill and showed me the advantages of using the myverizon app on my phone. She checked with me the day after I bought my phone to make sure everything was working ok or if I had questions. I got excellent customer service.My daughter upgraded her Verizon phone a few months ago at another Verizon store and staff wouldnt help her set up her new phone. She had to figure it out on her own and was very frustrated by the time she got her phone to work.
After buying my phone at another location they were more than happy to set everything up when the other store wasn’t. Will come back for future needs!
Kayleigh and her group were Super helpful,and would definitely recvomend them
Sam helped me get a new phone with no problems! Great customer service!
Drake and Sky are awesome you should go to this store!
Best store ever! Ask for ray ray
This store is great!! Nicky was very helpful and nice. Thanks
Chris A. was a great help today! Professional and friendly service.
Great service and location. Way better than Brighton’s location and service.
Josh did an excellent job very patient
Very knowledgeable and great service. Will def be back!!
Offered amazing solutions to a messy crisis! Thank you for all your help!
Logan was awesome, helped above and beyond.
Jeromey was fantastic!!! He rocks!
Great service
They are trying there hardest but just doesnt sell me.
Awesome Service from Josh!
Zach helped me get my ringtones!
Outstanding service.
Great service
Excellent
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