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AutoZone Auto Parts
12760 Colorado Blvd, Thornton, CO 80241, United States
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AutoZone Auto Parts
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Gi
Review №1

I have always had good service here! When I went in the other day I asked for help with my back window. I got the BEST service from HUNTER B! He was so nice and helpful when I wasnt even buying anything. He helped me and fixed what he could with my problem in a very courteous and professional way! I cant even express how grateful I am! He is definitely a great person and employee as far as customer satisfaction goes! Thanks so much Hunter B! AutoZone should be proud to have you as an employee!

Go
Review №2

First time I’ve gone in with my husband’s list of things and Elizabeth took her time to listen and gather all the items. Made me feel like I wasn’t so clueless as she was so knowledgeable and very friendly! Can’t wait to do another run!

Th
Review №3

Great location with super friendly staff. They sold me new product and exchanged an online order for correct parts. Very clean location, both inside and out. They do have tools to loan, but they were out of the ones I needed this time around.

Mi
Review №4

Good parts for almost fair prices. I check online before I buy. This way I know I get the best prices within a couple dollars. And is convenient no waiting buy on parts almost on anything you drive.

mi
Review №5

Great customer service. Very knowledgeable

Li
Review №6

I was on a road trip and in desperate need of help with my battery. Elizabeth was so friendly and quick with helping me to change my battery. Great customer service! She saved the day!

To
Review №7

Had car battery replaced. They installed free of charge, plus they give a military/gov discount. Competitive price, free install and discount. Win win.

Sh
Review №8

I had the best customer service today. Caleb was very helpful and very accommodating. He has a great personality and does his job very well. Thank you!!

gt
Review №9

Very nice, courteous, knowledgeable, very helpful, go out of the way for kind of people, great place

Ki
Review №10

Always have what we need.

To
Review №11

Very helpful staff

Ev
Review №12

Friendly fast service

Er
Review №13

Jerry and his team in the commercial department are excellent and Ive always had a great experience when using the regular counter as well

Mi
Review №14

There are some really nice people that work here and their was one guy who helped me he was super nice I never caught his name but he was wearing a gray jacket/shirt? Maybe. he was also wearing a black ring on his right hand he was super nice and helped me a lot I wanted to say thank you and heres my snap add me @mileyqueen0000

Ch
Review №15

The young lady working this morning was very helpful.

D
Review №16

Great staff, helped me out, worked with me.Best customer service Ive ever had at AutoZone

He
Review №17

Parts man was very knowledgeable about my problem with a/c

Jo
Review №18

Fast, friendly service. Got my battery in 5 min!

So
Review №19

I highly recommend this store! Great customer service! Very fast and friendly!!

Ja
Review №20

Ordered online and ready in minutes for pickup

Ke
Review №21

Thank you Caleb for saving my day! I dont know what I would have done if they dont offer battery change service. Very friendly and quick!

An
Review №22

5 stars is not enough for the great customer service. Kevin Harting from store 830 was exceptional. He went beyond customer service, he showed his heart by helping me over and over. He helped me with my wind shields, washer nozzle and my battery.Thank you so much Kevin!

Ja
Review №23

Quick service testing and replacing my battery. Thanks!

Me
Review №24

Staff is nothing but the best! Theyre extremely polite, knowledgeable, helpful, and dont try to up-sell you anything you dont need. I would absolutely recommend to my friends and family.

Da
Review №25

Thanks for helping me with the fuses! 😁

Su
Review №26

Went in for a simple shifter linkage bushing and they could not even find one on their computer. So they said they didnt have them maybe in the universal bushings they said. Its sad when you dont even know what your products are you sell.

Ch
Review №27

They have the best staff here. Cat, a member of their team is OUTSTANDING in customer service and human relations. she makes this a favorite stop for us!!

Ch
Review №28

You should not hire people who dont know how to do the job. Rude ignorant female staff member... Use your computer to look up the parts its not that hard. This is the second time weve gone in here and they have no idea what they are doing!!!

Be
Review №29

Very helpful, I even got a $10 store credit for letting them recycle my shot car battery! I usually go to OReillys but I think auto zone has won me over!!! I need a new alternator so Ill be buying it from here, where its $10 cheaper 😃

An
Review №30

People who work are very helpful and friendly. My wife and I go here anytime we need something for our cars. I went here and my battery had failed 3 days after my warranty. The person behind the counter still honored the warranty and gave me a free new battery. This location is typically not too busy whenever i go. Pretty refreshing to go to an Auto Zone that does not have rude employees like i have seen at other locations.

cy
Review №31

Wonderful! I rolled into their parking lot with smoke coming out from under the hood of my car and went in, desperate for help. Two employees immediately came to my rescue ...came out to my car and were able to help me get a quick fix to safely get home. They did not charge me or try to sell me any products.

T
Review №32

Stock is limited...

Ja
Review №33

I always get good service from my local AutoZone. Needed to get a replacement car battery and thankfully I was able to jump my dear one and make it to the store for a replacement. I got what I needed and help installing it and went on my way nice and easy.

AA
Review №34

Everyone at this store is so friendly and helpful, also super knowledgeable too! Ive been to many auto parts stores over the years, but this AutoZone is BY FAR the best! Also, most auto stores are kinda dirty and gross, but this one is spotless, even the parking lot is clean!

Ja
Review №35

Best Auto store in Thornton...

De
Review №36

Ordered online and order was ready within 30 minutes. Walked in picked up my products and was out in under 2 minutes. Thats service!

Ja
Review №37

Has most of the things I need

De
Review №38

Good parts

Ri
Review №39

Descent selection of stuff.

Tr
Review №40

Staff is always helpful and knowledgeable. Havent had any issues with the parts I buy for my vehicles from here.

Ar
Review №41

Amazing service. Got me a solution for my needs, fast and easy.

Ve
Review №42

This AutoZone has some of the best men working there. They are very friendly and helpful. The manager Timothy is the best. Im so glad that they are there for all my auto needs. Roni

Ca
Review №43

We had a dead battery and were going to buy a new one. The manager suggested we first try a trickle charge for a couple hours. It was great he didnt push an immediate sale!

Je
Review №44

Best

Ji
Review №45

They seem to always have the parts I need. I appreciate that!

Al
Review №46

Love this location! Were in this store ALL the time. They have all the popular loaner tools and are great about calling when our parts come in. They make sure we use our loyalty card each time, and even hook us up with the DISCOUNT button every now and then!

Pe
Review №47

Not a bad store. Took awhile to get checked out. The helpers all helped me found what I needed. Loved it. But as I came to the register to check out it took awhile when everyone was just looking at me. But overrall not a bad store. Maybe they were just busy with their side tasks.

Ni
Review №48

This location is always helpful and quick. The store is cleaned and organized. Ive been using this AutoZone for years and Ive never had an issue.

Br
Review №49

Good spot for car parts

Ca
Review №50

William B was more than helpful. He installed my wiper blade and was very nice and kind.

He
Review №51

I had to stop in for a new battery this evening and Edward was very friendly and helpful!

Ta
Review №52

Employee Sean was very knowledgeable and professional.

Ja
Review №53

Jerry was my technician and what a wonderful helpful young man I am a senior and its nice to know that there are young people that realize that us old people dont know what the heck were doing after time was really wonderful with Jerry he took care of me to come a battery and a hundred and 50% kudos to everybody at AutoZone

Ke
Review №54

Initially asked what type of power steering fluid to get, I was disappointed with the lady who told me that they were out of stock... However, asking again with the manager - he didnt steer me wrong. Glad they have more than one peoson working there.

Jo
Review №55

Pretty helpful staff. Fast and got what I needed quick.

Da
Review №56

Salesman came out and hooked a computer up to test the quality of my sons car battery and other electronics. Good service to help us decide what we wanted to do!

Da
Review №57

The people at this store are very helpful and friendly. Replaced our battery that was under warranty and made sure everything worked OK including resetting the check engine light.

St
Review №58

Not only is this location incredibly slow and has the longest lines but I have gotten three sensors in a row that are Duralast and they basically were worse off than the broken old ones. Each one tested out of range definitely the worst products and store you can visit in the Denver area

Ma
Review №59

Great store. The staff are very friendly and items are well stocked.

BB
Review №60

Not everyone is ignorant when it comes to vehicles. Staff doesnt want to hear what kind of vehicle options your car has when its relevant to the part. Just answer the questions they get from the computer and hope your part is right. Auto zones reward card is useless if you lose it, even though they ask you for your number upon check out with out the card. Card is only good for redeeming rewards/discounts in store. I get my oil and filters from Walmart now, cheaper and theres no staff telling me what part I need instead of want.

Ch
Review №61

Good prices. Friendly, knowledgeable staff.

Je
Review №62

If you know what your doing, its fine

Je
Review №63

The service techs at this Autozone are great! Every time I come in, Im greeted and helped right away. I appreciate their knowledge and advice.

ja
Review №64

Jose was the man and completely helped me with my car and questions I had. went above and beyond to get my car running.

Ty
Review №65

Customer service is great and quick to help

Wa
Review №66

Sean was very helpful.

Gm
Review №67

Awesome folks and best service around! Cant believe that parts are more inexpensive here and come with life time warranty

Jo
Review №68

Most friendly auto zone staff I have ever encountered

da
Review №69

When I was there the employee wasnt very knowledgeable about car maintenance at all. Didnt know how to look up parts on the computer. When they finally figured out the part number they did not have any in stock. Didnt bother to call another store to see if they had in stock. Told me I needed to just call the other store myself or just drive there

Je
Review №70

Good pricing just avoid the electronics

Re
Review №71

We use this one particular store frequently theyre organized clean well-stocked very helpful some of the attendants are very young and sometimes act like they know more than they. good store

Me
Review №72

Very busy but man who helped me was very helpful he was left all by himself during a busy time and still helped me put in my new battery

Mi
Review №73

Normally have good luck here. The employees are helpful and friendly.

Ch
Review №74

Fine established shop. Nice helpful staff 👍

La
Review №75

Knowledgeable and friendly staff

Ka
Review №76

Bunch of helpful guys, and they always have the parts needed

Di
Review №77

Easily helped me find the parts that I needed for the job and friendly staff

Br
Review №78

Awesome staff got me in and out with my new part in minutes!

Ma
Review №79

Great auto parts store, great helpful staff.

Mi
Review №80

Always has been great to me.

Wa
Review №81

This location didnt have the part I needed in stock which happens from time to time. They said another branch had the part and that they would have it transferred to the store by 6pm that evening. At around 7pm I called them and they stated that the part hadnt arrived and that they would call me right back. Never heard from them!!

Al
Review №82

I hate everything car, but I dont mind going to this Autozone. They are so nice and beyond helpful, I cannot say enough nice things about them.

Ja
Review №83

The manager Timothy really treats the customers well here. I was hoping to use my autozone rewards but found out they were expired by a few days and he went out of his way to help me redeem them. The people at this location always go the extra mile!

Ap
Review №84

Always very helpful and if they cant they find someone who can !

La
Review №85

Prices on some items might be higher than elsewhere but the knowledge base of the employees is vast and they do price match other local shops, so if youre planning a capital purchase of something a little more expensive, check around for price but pick it up at the Zone for the convenience.

Do
Review №86

Helpful staff, clean and open later than the other guys.

Jo
Review №87

Nice friendly people. Most of the time they have you need.

Ke
Review №88

They had what I needed and it was easy to find and get going

Be
Review №89

Quick service and they had what I needed.

Da
Review №90

Ok if you need, car washing soap, a weekly oil and filter deal or some go fast peel and stick performance gearBut when it comes to serious car maintenance or modifications go with a performance supplier Jegs, or online speed shop to get Quality

Jo
Review №91

They were very helpful with my spark plugs

Ni
Review №92

Never been so disappointed in a place before like I am with AutoZone. I keep being given the wrong parts, and getting treated like I am ignorant. I know what vehicle I drive clearly you all do not, every time you argue that I am telling you the wrong car and insist on giving me the WRONG PART EVERY TIME! I have owned my 2003 Explorer Sport for almost 5 years I know the difference between a 4 door, and 2 door and a Sport, and Sport Trac, I will NEVER be coming back here again, I am more then tired of continuously having to come back multiple times in a day to try to get the right part because Im being treated like I am ignorant. I have a lot more work to put into my car, and will be certainly taking my business else where.

Ry
Review №93

The staff there is very helpful!

Wa
Review №94

You better get the Napa Know How LOL

Da
Review №95

Good location, Clean Store, Great Customer service, Vehicle-know how

Da
Review №96

The staff was professional and friendly. I called ahead to confirm that the part that I needed was in Stock and was able to walk in and pick up the part tight away.

As
Review №97

I have to stay thanks so much for helping me when I OReillys refused to even run a diagnostics! It took the guy two minutes to figure out my problem and get me out the door!

Le
Review №98

Friendly & helpful, Id highly recommend them!

We
Review №99

Huge help in finding the right parts for my nova and advise on current problems that totally made sense. Thank you AutoZone!

Ja
Review №100

Very helpful staff, also very knowledgeable!

Information
13 Photos
100 Comments
4.2 Rating
  • Address:12760 Colorado Blvd, Thornton, CO 80241, United States
  • Site:https://autozone.com/locations/co/thornton/12760-colorado-blvd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A830&y_source=1_MjQ2ODU1MC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 303-254-5352
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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