Staff was great. Had to go in to exchange conventional oil for synthetic. The gentleman that assisted me was nice and understanding and made the transaction hassle free and easy. Great service.

Too many people shopping for the number of clerks otherwise calm, knowledgeable staff

Very professional and great customer service 👍🏽👍🏽

Auto tech personWent out of his way to find the correct antifreeze for my vehicle. Thank you well done

Was just helped by Ruby at the counter. She went way above and beyond to help me help one of my customers get a warranty taken care of that was difficult to track. A new customer has been won for sure I will be back to the store to get great service

Every time I go there. The people who work there go out of their way to help and are very nice. Masks always worn.

This is the closest place to get parts for me, wait times could be better but the service is always helpful.

Dont trust anything you read on their website.... night and day difference on what they say is in stock and what actually is in stock!!!

Freakin jokers cant answer a phone!!!!! Called repeatedly for 30 minutes, no answer. Go elsewhere, they obviously could care less about phone traffic.

Past few visits havent been great, but they were back to the service quality that I have come to like, and expect from them.

Stopped for some help with my battery, standing in the aisle, staring at parts..., not sure what I was looking for..., then I hear a voice asking how may I help you. Explained my situation, we went out side, looked under the hood, found the correct items I needed, and then purchased them. He said if you wait about 5 minutes, I can I stall them for you.I waited. Dave, installed the parts for the battery, great conversation, work done. Everything went Great, I would highly recommend stopping by if you ever need any help with your vehicle..., Dave was a Great Help.

Quick in and out to get some fuel additives. Fast, friendly service.

They literally should be your place to go for accurate information you can trust. I mean if your choices are Advanced or Autozone advanced actually has employees who know the field they are working in. Friendly, fast, and effective.

Marc (the GM) knows how to give incredible customer service. He is very knowledgeable and helpful and goes above and beyond to do the right thing for his customers. I have been coming here for 5 years now and even though I no longer live in the area. This is the only AA that has my business.

I love this store the manager there was extremely friendly and helpful.

Very helpful and nice people.

The manager was amazing. I was having a bad day and my battery was dead. The manager pulled out his tools took my old battery out (7 bolts later) and put the new one in. He was very joyful and I left feeling better. Would recommend to others.

I came at 8 because that’s what time they open and I waited 20 minutes and they wouldn’t come out and even called and they didn’t answer

They had exactly what I needed. Fast and friendly service.

Weak closed at 7,pm on a sunday i used to rely on this location heavily glad thats not the case anymore

At the beginning of February my husband purchased a battery for my grandmothers van. When she took it in to get her oil change later in the month her mechanic, who has been trusted and servicing her vehicle for over a decade, said the battery was not fully charging and that we should bring it back to get it checked from Advanced since they do free battery service and replacement. I was with her and decided to tag along since it was on my way home. Good thing I did!When we arrived we met Samuel. We explained what was going on, gave him the read out from the shop and asked if he could check it out. We went outside and he was unable to open my grandmas hood, and started going on about how her car must have front end damage. It does not and never has (she is the only owner) and I said the latch can be tricky to find, offered to help and even said I could call my husband so he could guide me to it. At this point he said ok I will let you do that while I wait inside because it is cold. I was floored!!! He left me standing outside with my 15 month old baby and 85 year old grandma to watch me from the window while I popped the hood. I was able to open it up and then he came out and said he wouldnt be able to test her battery after all, and that she was probably having other electrical issues, stated he was a mechanic on the side (I found it absurd he would even make such a comment since he couldnt open the hood!) and started to suggest my grandma purchase a different more expensive battery. At this point I suggested we leave and let my husband come back to take care of this for her.I felt like Samuel was trying to take advantage of my elderly grandmother. And now I am concerned that he is taking advantage of other vulnerable unknowing customers by suggesting they purchase expensive parts they do not need so he can avoid opening the hood. So my warning... buyer be ware, especially if you are not a car person, should you encounter Samuel at this location. If your gut is telling you this doesnt seem right, trust it and go to Auto Zone. They are always happy to help you there.

I would highly recommend this store to every one!This particular store holds the ideal qualities of what a true business should be founded upon. Quality products, fast and professional service, awesome customer service and the heart enough to help you by listening to you and offering great advice. Its a store that reminds you of home and makes you want to return.. again! And again! You get that warm fuzzy feeling kind of like Grandmas scrumptious apple pie. Its so good it makes you lips want to beat your face off! LOLFaine and Sergio stand out in exemplary standards. Knowledgeable and awesome character. Every employee and upper ranks that work there are very professional. However Im bad at remembering names. This company should be and is a role model to the rest of the advance world. You go Guys!!!!

The gentleman that was waited on me was very nice and helpful

Just talked to Dave at the store great guy really went out of his way to offer assistance, guidance and help when dealing with replacing a track bar! One of the reasons I go to advanced versus some of the other stores.

Good price on a battery and free installation. Cant ask for much more.

Good people they know there stuffAnd friendly

🙂

Not helpful small store dont have much experience

I met an associate of advanced auto whom should be made a corporate manager,,! I dont know his real name but he calls him self (Faine) He is a man from a country torn with political strife and civil unrest a province of Haiti called Labadee. A beautiful area. Of the world. I guess this is where his beautiful heart came into being!! Personally I think this gentleman is a true angel in disguise. He went out of his way to help me and my husband. We were stranded and broke down and he took his time and gave us his wisdom, faith, love and inspiration and helped us fix our RV. A person seldom meets a person in there life with such love and compassion in there heart. This young man is truly a blessing and represents the finest characteristics of a human being and the core values of a company as advanced auto. Thank you and thank advanced auto. I hope corporate sees this message and makes this man their poster child (man)or at least employs him to his truest potential.I would also like to mention Sergio as well as the night crew who was also very gracious and courteous.You will never see these men without a smile or polite nod.

Very busy today but overall good experience. The customer service was also great I definitely like this location and team of employees over a few others Ive been too. Keep it up guys thank you!!!

Vence and his crew are always very helpful. Thanks for everything!

The place is what youd expect from an auto part store... Though I was at another location of the same store and they were trying everything to help me. They let me borrow their tools, helped explain stuff, offered suggestions about what I was trying to fix, etc.Then I come to this location, the guy who helped was suspicious and shifty, charged me a deposit to borrow his tools, didnt help at all, gave me a wrong tool, got annoyed at having to get me the right part... Luckily there was a homeless guy loitering outside that helped me out and did everything that the staff member should have done. Who would think the two different locations that are in the same town would be so Night and Day?

They have wonderful employees that are very helpful. Their loan-a-tool option has helped me out numerous times. They didnt have one tool I needed, so one of the employees let me use his. Wonderful place!

The man Samuel he is so knowledgeable & helpful! He helped me twice and saved me a lot of money just from being so knowledgeable. Every other place I went to for my check engine light just printed me out a paper. I will forever be a customer now

Great for parts

Great customer service and support.Very helpful to get the correct part the first time, and if its not...They go out of there way to make it right...Unlike the large chain store.These guys have worked there butts off to get my business and I have became a loyal customer!!

Very helpful employee

The sales associate/tech, David, took amazing care of my mom and I. David was very knowledgeable and has outstanding customer service. Cheers, David!

Pre.ordered. Fast pick up.

I use this place a lot. They have always been very helpful. Larry has a lot of knowledge, and a great guy to deal with. Thanks Larry

The staff is super helpful and better than the other parts stores.

Very good experience. . Wii definitely go back as long as it. Stays the same

Knowledgeable customer service reps in store

Looking for a specific radiator sealant... The manager was ALL alone & doing a Fantastic jobof Multitasking... Go t c lose tome & without hesitation askedIf I needed help & found what Ineeded . It & he was AWESOME...Will return without issue...

I usually get all my parts there but they didnt carry a very common brake part, wheel cylinders. All the other competitors had them in stock. Advance couldnt even order them, I was surprised and disappointed to say the least.

Knowledgeable and very helpful staff.

The one on 104th in Thornton is my favorite. Friendly and knowledgeable parts experts

Larry is a good dude that always helps me when I come here i dont ever have problems with him good customer service

They were super friendly. I stopped in to have them do a code reading for my service engi e light. Turns out it was just a communication error in my system so they cleared the code and sent me on my way and it didnt cost me a penny.

AAP is one of 3 places I choose for replacement parts, decent location, they need to make a service that will bring you parts, that would certainly take a step above the rest.

Decent prices, friendly staff. This location could use another worker to check out customers. Sometimes the wait can get decently long.

Pretty much always a long wait, but thats just life in this industry. Workers are always knowledgeable and friendly.

The only franchise I go to and the best store around, staff is always friendly and helpful.

Willie was very polite, would go to him again.

If you call and ask for a part to be put on hold stay on the line until they have it in their hands or you will have went for nothing..... very poor experience

Love this store especially because they sell chemical guys stuff and Im a detailer.

Have always gotten amazing service and help when ever Ive been in!

Nice place, but it cant touch the AutoZone by my house, 24 hours its open if you believe that. I guess its the biggest AutoZone Warehouse in the state.

Wish they were a little more consistent in supplies as other suppliers. I can go into one advanced and find something that others dont have or go into one and expect something and have it not be there at all

Great employees, they let me rent out all the tools I needed to fix a seized brake caliper I had outside the shop! All the employees are nice and friendly too

They take upto 5 gallons of used oil for free. In addition the employees are very polite.

Probably one of the best auto parts stores. The help is knowledgeable and they keep a pretty good inventory

Bias

Friendly and helpful with everyone I saw in there. Exactly as a good auto parts shop should be.

Great employees here who put serious effort into helping us out when our brake calipers seized

Good customer service they always price match any time I find something cheaper.

Great auto parts store!! I like there online order and then pickup in store!!

They went above and beyond to replace a mis-sized battery at the end of the night.

Incredibly high prices and rude service. We were forced to go to the AutoZone on 67th for decent service. I do not suggest

Ordered a side mirror and was told it would be there the next day by 3. Went there at 4 and was told it would take 3 more days. Was able to get it somewhere else for less and faster.

I usually find what Im looking for.Very competitive prices.

If you needanything in the line of car parts they have it ! Veterans discount also!

Very helpful employees! Had a new fuel pump go bad in the first twenty minutes, I returned it for a full refund no questions asked.

Terrible experience here. I ordered a car part and five days later they said I never ordered it. I called them a couple times and I was placed on hold multiple times and switched to different employees multiple times within the same phone call. They said they would call me back 4 times and they never did. Very bad customer service.

Excellent service. They help me a lot

Knowledgeable staff. Clean and easy to navigate.

Had exactly what I wanted in stock. Great people too

What a joke. Asked the guy standing behind the counter if he could get me some coolant from the back because the self was empty and he said No because he just clocked out, and someone else will have to help me. Seriously?

Store was packed but was helped pretty quick.

Great staff, answered everything and helped install things!

Waiting to check out was terrible. Employees standing around with headphones on, only 2 checkouts open with 4 employees standing around. Needed sideview mirror extensions for hauling a camper. They only had 1 in stock. Arent these usually sold in pairs?

Nice store they have almost everything....

Always have what I need. A little rough getting to the store.

These guys ROCK! I was having issues with my battery. It wasnt as easy as just running the diag and replacing it. After some troubleshooting the battery was replaced and all is well. BONUS POINTS: My car is an Infiniti FX 35 and it isnt the easiest thing to replace a battery (there is a bunch of plastic covers that need to removed first). Still the employee there replaced the battery free of charge! Im definitely going to be going back here for my automotive needs!

Dont Bother Calling...as they will just put you on hold and NEVER get back to you. Must be understaffed.

AutoZone has a more knowledgeable staff

Good service helped with everything,and explained alot.

If u want to be talked and treated like a three year old go here simply asked for a slave cylinder for my transmission they were dead set on that part not existing and kept tryin to sell me a master cylinder.I asked guy for his manager he stated he was so I asked for boss guess what he was that to Wafl! If you work at an auto parts store mabey you should know a little about auto parts

The women at this store are rude and lazy. I checked on line for a certain part for my car. This store was the only one that said it was in stock. I went into the store to purchase it and there were two ladys at the counter. I told them the name and the part number so they could show me where it was or could get it for me. I didnt even get done saying the whole part number and the first lasy told me they didnt carry it. I told her that on the website for the store it said it was in stock. She again told me they didnt have it and never carried it. I asked her to look again and the second lady told me that I would have to special order it from another place. I re-stated that it was on their website and wanted to know it they could look it up by part number. Again with out even listening to the part number they told me they had never seen the item in the store before. Discouraged and angry I finally left. The next morning I called to see if possible there was some one else working since the website said they still had it in stock. The young man who answered the phone asked for the part number and then went and checked to make sure they had it in stock. He was so polite and nice. Im a little angry that I have to call up my grandson to take me back to the store to get the part again since I can not drive my car, but atleast the young man helped a little old woman :)

Great service and they had it in stock! Couldnt order it online and they still have me the discount.

Good auto part store.

I really love Advance i just wish each store would link systems so i could grab parts for the same vehicle that i got from the previous store.

One of the few had my air shocks in stock!

We were sent on a wild goose chase for parts

Amazing friendly stuff.

If you want an employee to help you pay for your merchandise before the next ice age do not go to this location.

Helped me when the 120th and Colo Blvd store wouldnt.

Decent parts awesome speed perks$$

Dont always have what you need, kinda pricey. Wal-Mart is the place to go for oil !

Always incredibly helpful and friendly.