The best Kia dealership hands down. Jeremy the service advisor is the best and is such a hard worker!! Also Rafael in Sales and James the finace manager are amazing and made buying my new car a breeze! Rafael even answers any questions that come to mind. Overall love coming here!

This was my second time, taking my vehicle in for service and both times, Jeremy took good care of my service needs. He provides excellent customer service, he is upfront and honest. He cares about his customers needs and safety. If, you ever take your car in for service ask for Jeremy!

Had a pretty good experience. Very transparent with price and whole transaction was the quickest experience I ever had. Shout outs to Ruben, Rafael, and James (hope that was his name).

Disappointing experience. I wanted to buy a Toyota Corolla that is currently listed on their website for $15,999 but all of a sudden they “cannot honor” their very own price.I had even spoken to Nancy and the price we discussed was $15,999. But now Carlos is quoting me $1,000 more out of nowhere, unable to honor their own we website price.I have been trying to buy a car for a month but car dealerships and their staff really live up to their horrendous reputation. At this point I rather pay more at caravana than dealing with these unethical people.

Best service Ive ever had! I would also like to express my gratitude for the highest degree of qualification to your finance officer James Oconnell! I will recommend you to all my relatives, friends and acquaintances!

Jeremy Goodman is awesome! Excellent customer service. Very attentive to my needs. Got my car in and out of there quickly.Would recommend Kia of Temecula to everyone. Great experience. Thanks!

Got my beautiful Kia K5 GT here. Ask for Rafael he was super knowledgeable and got me into my car in a couple of hours.

Dennis is a low pressure, professional who was kind and knew his product well. We appreciated his direct communication over the phone and he further honored commitments made prior to our in-person arrival at the dealership. In short, we would recommend him to all new customers.

I took my Kia Soul in for a recall repair. The repair was completed very satisfactorily in the time frame given to me. My customer service rep, Olivia, checked in with me occasionally while I waited comfortably in the waiting room. Another male employee made sure everyone in the waiting room knew there were complimentary hot and cold drinks available there. Everyone was very courteous and it was a pleasant experience overall. Everything is explained and documented in the paperwork.

From start to finish this dealership is great .Sales men are polite and definitely work hard to find exactly what you are looking for from the vehicle to the payment they work for you AND they are completely HONEST with you!!. Thank you all every one who helped us that day..keep up the great work !! I would definitely recommend any one looking for a car to visit they have everything new or used car. truck .suv they got you 🙂

Dan Winters was my sales associate. He was so informative, and thoughtful. If he didnt have answers to my questions he found out the information right away. Dan was patient, kind, and really relatable. I was set on leaving with a new SUV and Dan and his team made that happen.I want to add, I had my 3 children with me (5, 10, and 12) and the dealership was really family friendly. They were patient and kind to my kids. As a mom, I truly appreciate this.

Daniel helped me the day I brought my car in and the next day when I picked it up. He was amazingly helpful and pleasant. I normally hate getting my car serviced, but Daniel made the entire process easy and flawless. He, as well as the entire system that is set up in the service department, was efficient and organized, actually treating me like a human being, which is sadly often unusual at car dealerships. This tells me there is excellent management at DCH Kia of Temecula. From Daniel, who started the process, to a very nice girl at the counter next to his, to the very pleasant girl at the cashier counter, to the polite young man who pulled my car up ready for my departure, I felt extremely well taken care of. Thank you, Daniel, thank you to the rest of the team, and thank you DCH Kia, which I very highly recommend!

Rafael is the best sales associate out there. Very understanding, relaxed, friendly, willing to help, and positive. I left with a 2019 Kia Sorrento and can’t be happier with the purchase. Fast and easy purchase. Test drove it, talked numbers and left with my new vehicle. Thank you for the everything Rafael and DCH Kia of Temecula! I will be coming back soon to be doing my car service here (:

Carlos and Daniel were very helpful and made the process of buying my 2022 Kia Telluride very simple and showed me everything in the vehicle before I left. If youre ever in the market for a kia, come here and see one of these two gentleman! They deserve a raise. This place also has very competitive and lower prices than many dealerships in San Diego County.

Sold them a car, they kept +$10,000 check of mine and have not returned any call, aren’t available when I visit, and have made no attempts to contact meI still have yet to receive my money. It’s been 6 months

Friendly service people, they do there best to get your car out as promised.And theyre happy to see you.

Nancy Santana was simply wonderful. She was professional, knowledgeable and just plain nice! This car is so dang cute!! When people ask me where I got it, I’m sending them right to your DCH Kia and telling them to ask for Nancy. I have to give a shout out to Daniel, as well. He was extremely helpful and he’s pretty darn nice, too. Great job!!Diane Miles, San Clemente

Perma plate optional warranty fraud.It is basically a extended appearance protection when it already comes with manufacturer warranty of 3yrs. Sales person will tell you it cannot be removed but when you sign the contract in finance department they will list it under optional items. They will charge you upto $1500.

Always a pleasure to have my car serviced at DCH Kia of Temecula.

Everyone was friendly and helpful but the mark ups on the vehicles were considerable. The finance guys are excellent and will look for the best interest rates for you. My only negative comment would be the mark ups so just go in there knowing what you should be paying and it’ll go smooth.

I have always been treated with courtesy and respect. Jeremy goes above and beyond to take care of all your needs regarding your car, he never puts you off and follows up with you if necessary.

I came in for my first oil change on my new K5 that I bought from this dealership and I was only there for 30 minutes. The service team was extremely friendly and extremely fast and I could not be happier with the purchase I made where I made it. Thanks guys

Excellent customer service for the Service staff! I’m new to California and Temecula and I was pleased to see smiles and small talk going on with the customers. Jeremy is the best!7/22/21 I went again! Same great service. I was being handled by Dan I believe ! The staff at Toyota DHC is great. They took care of my car and gave me the information needed that I asked for. They answer my questions as needed. Don’t listen to the bad reviews on here. Sometimes one has to understand that maybe people are having a bad day or maybe you came in with an attitude.Sometimes the place is overwhelmed at the service department. Give people a chance to do their job and give him a break since maybe you would want them to do for you . Otherwise the service department does a fine job.

I got my Kia Forte 2021 from KIA of Temecula very happy with the deal very happy from the sales team especially Kong yang sales consultant is very nice guy smiling,helpful beautiful communicationThanks Kia of Temecula and once again thank you KG

Great Service is what we received. Over the years we have also have put our trust in DCH Kia of Temecula on vehical purchases.Thank you

Sales, and sales manager were awesome from the beginning to the end. They worked hard to make things happen. I am very happy and blessed.

The repair department is A+. Just about everyone there has assisted me in one way or another. Always willing to go the extra mile for you. Top notch service.

I want to say two persons at this dealership that made my buying a car a very good experience. If you want to go here look and ask for Vee. Vee made my shopping experience a good one not pushy at all. He made shopping for the car I wanted a good experience. He was very understanding, respectful and very pleasant . The second person was the finance guy James! What a pleasure was to have closed the deal with him. He was nothing like other financial guys that I have dealt with in the past. He made me and my daughter feel comfortable and he was just a great guy overall. Now the only not good experience we had was dealing with a manager named Tony. Not pleasant and dishonest honestly he didn’t give me a good vibe and he is not there for the client it’s more for the money. Overall the car I bought seems good . I only had it for a week and I did buy a used car from them . i don’t think they detailed the car and I am not sure if it was supposed to have a full tank of gas but it was not even half ways maybe because I bought a used card they didn’t care to do it. Sales guy Vee and James Thank you!

I had an issue with this dealership before, although after I informed the general manager the issue was satisfactory corrected. I took my vehicle for its service and the staff was very attentive with a very good sense of what a real good costumer service should be. Thank you.

Service is always fast and Olivia is always so helpful and wonderful to work with!

I love going to DCH Kia even though appointment times have been crazy lately. Service Advisor Jeremy always helps me out. He is great! Upon arrival all staff have a smile and have great customer service. They are on top of things and know exactly my needs. I really recommend them for any service needs.

My shopping experience was great .They there professional and courteous. They never pressured me or rush me into buying any thing I didnt want to buy.

I received excellent and expeditious service I could not be happier.

Not happy with this place. I purchased a Kia at this dealership and at 1st they were fine but as time went by, but not anymore. I purchased a lifetime oil change with them and I think theyre trying to get rid of me! They make me wait every single time and usually have an excuse, but the last week I was in on a Saturday and they told me it would be a 3 hour wait for my oil change. They said an appointment just means you have a window of time for them to do the oil change. Nobody mentioned this when we made the appointment though. Jeremy was not happy at all to take my car and was quite rude about it. He actually made a comment like it was my fault for scheduling a Saturday service. I returned 3 hours and 10 minutes later even though they did not notify me that my car was ready. I saw my car parked out front and after I was there about 10 minutes they texted and said my car was ready. I think they actually saw us waiting in the parking lot because we have a rather large truck. If I have any more warranty service I will take it to another dealership.

We went to numerous dealerships and are so glad we came here. Attentive, knowledgeable, and got us the Telluride we thought we wouldnt be able to get! Thank you!

Always have a GREAT experience at Kia of Temecula! Jeremy Goodman is the BEST service adviser that I have ever dealt with. He goes above and beyond for his customers! He is the only reason that I keep going to this dealership for service. The only part that I have trouble with is the scheduling, it’s usually three weeks out for an appointment so plan accordingly.

Starting with our sales professional, Dennis and working through Tony, James, Jeremy & Shane - what an all-star staff!Thank you for making us very happy with this purchase - love our new ‘22 K5!!

I purchased a car with DCH the Sales associate was very professional and nice answered all questions I had and their staff were very professional and great treated ne with respect as well as the finance mgr James Oconnell he was great and other supervisor in the office. I love them all Thanks DCH Kia for the great service. Awesome.

The service team at Kia is always great! Olivia is a rockstar and gets me in and out super fast!

I was amazed how they guarantee their engines from certain internal problems even after I owned the car for 5 years!!! They even provided me with a free car rental as my engine got repaired for free. All the service staff were also very efficient and had excellent customer service!!!

Jeremy is always wonderful to deal with. Because of him personally in the auto department i always being my car ditching to him!!! Thank you Jeremy!!!

We saw this 2018 Kia niro online per photo attached, and we contacted the sale rep, Jesse, for its availability the night before our appointment. Coming from L.A. to Temecula early 9:30 a.m, not only the sale rep didnt show up, the car is sold! Its still listed on their website as a bait? I question their ethics behind their listing and their communications.

Awful dealership. Never buy a Kia or deal with these people

I was very pleased at how quickly I was able to drive off in a 2021 Kia car and how everyone was just positive and helpful! I was grateful to Damian in helping me find a car and getting it all together for approval and how quick he was when i was try to decide on what to purchase, he was very patient and was able to let me test drive a couple of cars to help me make a decision.... I especially appreciated James the Finance Mgr. He has worked with me before and was able to explain everything to me regarding my purchase and the great discount and awesome information all together... James has shown what true customer service is all about, he has the old school touch and just the respect and how organized and efficient he was! He made me feel very comfortable and confident in what to expect with my purchase, and any other question I may have had, he clarified or confirmed. It just feels great that someone like James can make you feel at home and is trustworthy in what he says to a person, and makes you feel at home that you feel you could depend on his honesty and leave the place very satisfied and proud. I also would like to thank Rueben, he too was very patient with me and my questions and was so informative with the car features. I so appreciated his assistance and kindness. Thank you guys! You all have a great team and know how to make a person feel just as important as any other customer... I would definitely drop all you names to my friends and family and refer you all by name. Thank you James, Damian and Rueben for helping me with my new Ride!!! Tina

Very helpful and work was performed in a timely manner very happy

I worked with sales rep Nancy Santana to purchase a used Kia Sorento. My experience with her and the finance department was exceptional. It was an easy process to go through with no pressure to use their financing, which ended up being the best rate anyway. I would highly recommend using this dealership!

I had made several emails with Juan Bautista on specific vehicle came to a price agreement and was told to come down an hour before they close and I am over an hour away. Juan then told me we can’t do the deal the next day and would need to come back Wednesday . I call 1st thing in the morning to find out the car we had an agreement on to sale was sold out from under me from what I can only think Juan was off that next day and didn’t want to loose the sale but instead lost the customer a sale and prob a customer for life.

The whole experience was phenomenal from sales staff to management. Did not feel pressured at any point of the process.

Would love to tell you how great my experience was buying car here. But I cant...Came with check from bank to buy car that I saw online.Lots of extras added to price and the prices are all thousands more on the lot...They didnt want to make a deal.So tomorrow I will go to a different dealership that wants to sell their cars...cant figure out why they need sales people.?Update...2 days after visit to Temecula Kia who didnt want to sell cars, I walked into Valencia Kia with my trade and my bank check to pay cash and was sold the same car temecula wanted 29,000. for, out the door after my trade (4,000.) for 22,000. In 90 minutes...they loved my check from the bank!!!Why owner/mgr. Only replies to good reviews?

Had to get my car towed to the dealer because it was overheating. As soon as my car got there I was not greeted at all and then Jeremy was the one who helped me out was so rude didnt make me feel comfortable leaving my car at all. Once he kind of looked at it he said “I can’t even get it check out for another 2 weeks or more because we are so backed up what would I have dealt with extended warranties and it’s a hassles and they might not cover the damage what would you like to do?” Um well I live in san Jacinto it’s obviously not driveable so I have to leave it. He said ok let me get your info. Got my info and that was it. So now I’m with out a car till further notice because no one at Kia will help me And I can’t afford to get a rental being a single mother of 3 kids money it’s tight. I got my car in November apparently it’s my fault that my car is messed up.

To all car buyers at Kia temecula. Please read all check your listed MSRP PRICE . BRING A CALCULATOR WITH YOU! DONT TRUST THE PRICE THAT YOU ARE SIGNING IN. TRIPLE CHECK ALL THE ADDITIONAL FEES.THEY WILL LET YOU STAY THERE FOR 4 HOURS SO YOU WILL BE TIRED NOT THINKING WHAT YOU ARE FOR. PLEASE READ CAREFULLY BEFORE SIGNING IN. ESPECIALLY WHEN YOU ARE PUTTING A FAIR AMOUNT OF DOWN PSYMENT. DONTVTRUST THE FINANCER.

The service advisor was great. I highly recommend him.

Our experience with Kia of Temecula was great. Dennis was very helpful and was able to walk us through the process with no issue. Reason I am giving 3 starts it’s because it is imposible to get a good appointment to get our car serviced. When we purchased the car we were sold a dream about “lifetime oil change”. We were told we could walk in and get our car serviced without an appointment and wouldn’t even have to wait. Well now that my car is at 5k miles I’ve been trying to get an oil change and the service center states they are not accepting walk ins and the last appointment for the day ends @ 3:45pm. That is an impossible time frame for a person working a 9-5pm job. They also said we could go to any Kia dealership and have an oil change. That is not the case, the first oil change needs to be done at the dealership in Temecula. So I was finally able to schedule an appointment 19 days from today! Ridiculous!

The fastest and easiest dealership I have ever been to. Tony Mulcahy was great as far as communication over the phone and in person and made the experience fun and relaxing. I live in Long Beach and decided to take the drive to get the car that I wanted and it was worth it. I would definitely make the drive all over again.

Experience was excellent. I was told 2hrs to service my Kia and 10 minutes after getting home they calling me to pick my car up. It all happened within an hour and 15 minutes. Great!

Had a great experience buying our brand new car. Ruben went out of his way to help us find the car we wanted. Carlos helped to seal the deal and James was very helpful in all the signing. Would definitely recommend Kia to anyone looking.

Ruben was outstanding, made the long distance transaction very smooth.Truly appreciated the entire team that made it happen. Highly recommend. So happy with our new 2021 Kia Soul, its so fun to drive.

Brought car i tne night before and got a call before 9:00am the the car was done. Always get prompt, reliable service.

The entire team that assisted me with my 2019 Kia Sportage made my experience easy, and comfortable. Joey my sales person was non pressuring and offered sound advice concerning my request. Damien and Juan in Finances didn’t haggle me, add hidden cost or pressure me into unnecessary add ones. (I made a sound decision to add an extended warranty because I understand it’s value) I would surely tell people to go here if your want great service, and a New car... (I had to have a scratch fixed that my sales associate noticed as I was signing my contract ( which says a lot about integrity) and when I say the, “Over the top service” making sure the job was done Right! Olivia & Sandra the Service Manager( the entire team) provided, was the best I have had at a dealership ever!!! Nationwide!!!They just keep proving that they are leaders in this industry!

Second time visiting this place after reading the many positive reviews about it. Both times I was eagerly helped and the servicemen were kind and professional. The second visit I was able to get an issue fixed under my cars warranty with no issues - definitely come here if your Kia is in need of servicing.

Great service with fast and friendly staff. The car we purchased was used, but the condition was like new. I would highly recommend them for new and used car shopping needs.

Great place, awesome deal! Courteous, professional, and patient! Even the finance/contract guy (James) is personable, honest, and transparent! Im super happy with my deal, and my car! I got exactly what I wanted, the whole experience was so pleasant and easy!I have had so many terrible experiences with dealerships and shady finance practices that I put off buying a car for months! The team at DCH exceeded my expectations! I am SO glad I decided to drop in (and leave with a car, for a great deal)! I would recommend them to family, friends, and anyone else!Thank you Jesse V.(salesman), and James (finance)! =)

WORK COMPLET AS PROMIST AND ON TIME

This dealership treats its customers very well their service was on time

Kia has amazing customer service and completely backs their products. Whenever we had any issues with our vehicle they have covered everything and have given us excellent service. I would recommend them to family and friends!

Kia Temecula service department is always so helpful. Yes for recommend this place for my friend.Gabriel and Josh are nice guy . They took great care of me. Will come back for sure . Thank you 👍!

Quick service. Clean and very friendly staff

I would highly recommend DCH Kia in Temecula to anyone living in our local area. Always, with great customer service. Shout out to Gabriel for making me feel comfortable, while we’re in the middle of this pandemic. Even though customers are not allowed in the lobby., he made sure I felt comfortable waiting outside and it was a decent amount of time that my car was ready.

Wonderful service, I was in and out within an hour!

Purchased my Kia Niro, had a couple of issues with rim and tire and Jeremy and company gave me 5* Services

This Kia Dealership is making it very difficult to comply with service warranty.They are not providing NO waiting area, no shuttle service. They rarely answer the phones.They offer different services ( less items) for first time service than other Kia Dealerships.They offer a special add oil change during contract signing, but dont tell you its good at 3 dealerships in so cal.I hear great things about Kia Temecula. Not impressed

I ABSOLUTELY LOVE Gabriel in the service department...He has such AMAZING customer service skills and remembers me....I have an Autistic son who right when got there to drop my car for service he dropped all the crumbs for his chips in the back...😔😔😔When I came back to pick up my car Gabriel said dont worry I happily vacuumed the chips up in the backI was soooo happy!!!Thank Gabriel for all you do!!!

Great experience at DCH Kia of Temecula! I was looking for a new car and knew exactly what I wanted. Ruben was very helpful and super friendly- they were not pushy at all and explained everything clearly. The process was quick and easy. I would definitely recommend to anyone looking for a car. I love my new car!

I honestly have never had a good review for a dealership but wanted to make sure that DCH Kia of Temecula gets credit where credit is due! I was in the middle of a road trip with my 3 year old and my check engine light came on right as I was entering Temecula. Gabrial Kotsay was my service advisor, and had me out of there within 30 minutes in a rental car with zero hassle! He had no available appointments for 2 weeks out and they were still able to finish my car within a week. What could have turned into a disastrous experience, was made extremely easy with the help of Gabriel! THANK YOU!

When you go to Kia, ask for Daniel! The best salesperson west of Ynez! Personable, knowledgeable, and courteous. Oh, the Sales Manager made this deal happen for us! We are happy about the Telluride! Thank you, Team.

This is the 2nd time I had service done to my Kia. The dealership and those that ran the operation the time of service performed, did a stellar job at customer service. It is very unfortunate that today I find most places give a less than par service with glib persona. This was not the case and left me restored with faith that businesses truly care to give a great experience along with a great product. I love my Kia!! Thank you DCH Kia of Temecula for taking good care of me. To Jeremy Goodman, a great big thanks to you for going the extra mile, your attention to detail and courtesy towards customers is truly genuine.

DCH Kia of Temecula Service Department is always so helpful. I love the pull up service, I dont even have to get out of my car and they do a quick service and have great communication. I love that they dont pressure me into different services but recommend them. Makes me want to stay with Kia for the long haul.

I always get exceptional service from the folks at DCH Kia of Temecula. From leasing, to purchasing, to oil changes, to service I know I can rely on no malarkey at DCH Kia.

Took my car in for regular service and Josh was amazing!!!I was able to drop my car off before my appt. time... Josh also called me to let me know that my car also needed some additional services.... Josh was very honest and very friendly.... you don’t find too many service representative that are reliable and trust worthy..... but Josh is now on my speed dial for any future services that I may need... Thanks Temecula for having an outstanding employee!!!!! If you need any service on your car 🚗 please ask for Josh!!!! Thanks again Temecula Rocks!!!

My service was thorough and my car was done before promised time, which was great since they were very busy. You My service rep was excellent!As a side note, covid precautions were in force. No courtesy shuttle, no waiting in the waiting area, masking, etc. At check out, however, a gentleman was unmasked and no one mentioned it to him. Follow through on this is necessary.

Jeremy was absolutely wonderful! Every time we come to get our oil changed, tires rotated, or if theres any other myriad of shenanigans that often happens to my car, Jeremy takes care of us with excellent customer service. Hes polite, friendly, makes sure that we know all the details of our process, and he makes sure to walk us through what hes taken care of for us as well. Weve stopped going to independent mechanics and only go to DCH Kia of Temecula because of Jeremy and his excellent service. Thank you!!!

I have taken my car in multiple times for service and problems and have had fantastic experiences, willingness to work around my busy schedule, ability to get me in and out quick even with a toddler in tow, and willing to work with leaving voicemails back and forth to communicate. Josh has been wonderful and I contact him when I have any needs for my car.

Amazing experience, honestly. It was my wife and Is first time buying a brand new car. They were very helpful in walking us through how everything works and also did not try to raise the price on anything. They actually did their best to lower our monthly payments as much as they could. Very happy that we chose to go with them, considering the Ford dealership down the road seemed like they were trying to get us out of their hair. Highly recommended. Great variety of vehicles with flexible prices. The Forte we bought has been wonderful. Great place to go if youre buying your first car. Thanks again to Ruben! Great salesman along with James OConnell, the financial services worker. Great people, very friendly, and relaxing to work with!

I have had outstanding service on my vehicle from Gabriel Kotsay, one of the Service Advisors at DCH KIA. He is truly a professional, very knowledgeable and trustworthy. He is very courteous to the customer and respectful. Also, the techs that work on the vehicle, do an exceptional job as well. Complete customer satisfaction.

Exceeded expectations.Had been shopping for Stinger GT2 RWD for a couple weeks. Changed my mind about color a few times. Finally decided on white, Temecula Kia had it in stock.Emailed ahead of time with Jarret Vallecillos, and set up a meeting time with him. He was nice enough to stage the car in the showroom with a bow on the hood. . . LOL. Negotiated the sale of the car with Joseph Avalos, who was a straight shooter and easy to deal with.After a short negotiation, they matched the best price I had found in the region, and a deal was done. The paperwork process was not super, but less than about 90 minutes (last car from BMW Murrieta was a 20 minute signing time), so definitely could have taken longer.Communication was good, and the process was pleasant.Would do business with them again.

Kia of Temecula has the best customer service Ive ever experience even though i brought my car on the wrong appointment date. There service advisor Gabriel kotsay got my car in with no problems took care of they problems.in my opinion he is a asome guy and kia of Temecula is the top kia dealership to go to hands down.Thanks kia of Temecula

Oil overfilled, coolant cap broken, and air cleaner cover clips left unfastened. All dismissed as its ok by the service writer. Im wondering what else did they do to hurt my vehicle.

I was upset that I needed service to start with, but have nothing but good things to say about the dealership and Gabriel. Gabriel was very empathetic to my situation. He listened to my concerns and explained what they were doing at every step. He explained everything in a way for me to understand what was going on. I really appreciated his down to earth mannerism and felt like he really cared about me. I may not be happy with my situation but am very happy with the service Gabriel provided.

Will never deal with DCH Kia of Temecula again. DCH Kia of Temecula installed new battery on 9/11/18. Battery dead on 9/23/20. No problem. Just go in and get a new one installed under a pro-rated price. NOPE. They would not pro-rate the battery. Said they only pro-rate the labor and not the actual battery. If I wanted to buy a new battery, they would charge 100% the cost of the new battery and not the pro-rated price. Ended up leaving and going across the street to the Hyundai dealer and they took care of me. Hyundai dealer said Kia was wrong and the new battery should have been pro-rated.

I own my 2nd Kia it is a 2017 Sorento. I was having some problems while turning brought it into the dealership in found out that my joint needed to be replaced along with a small coolant leak. Unfortunately the dealership did not have any appointments available For a couple of weeks. I spoke to Gabriel on the phone from service. Not only was he cheerful kind and helpful but he told me to bring it in and they would diagnose it. Even though they didnt have any appointments he would find a way to fit it in. Once it was diagnosed even better, it was covered under my warranty. Once again Gabriel stepped up and worked with my crazy ever-changing schedule and fit my car in and fixed my car before the day was over. When I picked it up he met me at the door with a smile and helped me further. He also was in touch with me the whole time and kept me updated. Gabriel is an asset to your company and with everything going on the world it was a pleasure to work with him.

DCH Kia was great Gabriel was awesome and the people at the service department were incredible. They don’t make you feel out of place. Thank you for taking care of everything.

Damien was great! He set the whole thing up for me. I drove down from Riverside just to see them. No games, no hassle. Tony the salesperson was extremely helpful as well. Great car buying experience! Will highly recommend them!

I had a wonderful experience purchasing my Kia Sorento at DCH Kia of Temecula.Jaime Sanchez was extremely helpful, professional and knowledgeable. The sales and finance team were respectful and professional as well. I would highly recommend visiting and purchasing your next vehicle from DCH Kia of Temecula!

Gabriel gives the best customer service I’ve provable ever encountered at any dealership. I love taking my car in because I know they will go above and beyond to make sure I leave happy. I’ve never heard the word “ no” there and that’s great customer satisfaction! Thanks Gabriel for taking care of my cars needs every time I go in!

I have purchase over 40 cars I my life time and I have never been treated as well as this dealership.. will definitely be going back for more

Thank you Gabriel Kotsay DCH KIA of Temecula for great customer service!

I just want to thank Ruben, Dennis & Carlos for making my experience at DCH Kia easy. Not only were they very professional they were very helpful as well and made sure all my questions were answered. I would definitely recommend this dealership not only to my friends and family but to everyone!

Gabriel was my service advisor. Prompt service and reliable. Easy to get in touch with and returned my calls shortly. He was very friendly and polite. Probably my best kia dealership experience Ive had with my 6 year vehicle so far, having gone to many dealerships in SoCal

So our 2011 Kia Sorento had to go into to the shop and the price of the repair made us start looking at replacing it. So as we were still trying to figure out the best course of action, one of the sales manager, Joe, laughed at us for thinking of still repairing our car. Laughing at customers who are trying to figure out what to do with an unexpected car problems and purchases is horrible customer service. We went someplace else and bought a car.

Great customer service and are very helpful! They walk you through everything and make sure their price is transparent. Overall incredible experience and I would definitely recommend going here to anyone looking to buy or lease a car!