We recently had our 6 month A/C maintenance performed by Nuccio. Our Service technician, Matthew, was outstanding. He was professional, knowledgeable and courteous. He explained exactly what he did and what he found. We recently changed to Nuccio for our A/C maintenance. They are outstanding and we highly recommend them.
Ronald Nunez, our technician, was on time, professional, and efficient. Nuccio Heating & Air Conditioning has provided excellent responsive care to every call we have made to them. We have been well pleased with their work and with the technicians sent to our home.
Tyler arrived early for his appointment, and with a smile. He was professional in demeanor and attitude, and very respectful of my home - he even wore booties inside to keep the floors clean! He efficiently performed the required maintenance on my AC and answered all of my questions politely and thoroughly. Unlike other service companies I’ve used, he didn’t try to sell me any unneeded extras. Nuncio was recommended to me by a friend, and, based on the service received today, I plan to continue using them in the future.
Company had five fleet vechiles installing all new duct work and new air conditioning unit in my neighbors home. They dropped screws of which two found their way into my and my neighbors tires. When I contacted them their agent, Ms Acevedo, did nothing and denied it was them. I have video cameras that show their trucks and crews working outside.I spent over a hour sweeping up and picking up screws. They made good money Im sure on their work but did not clean up after themselves and paid only lip service to me when I brought it to their attention.For this reason alone I would never consider this company. If this is the way the treat a public street I wouldnt want to see how they treat the interior of a home no less the equipment they install.Response: Yes you did deny it and not only once but two times (chat screenshots attached). Also, it was not a job site it was a home and residential neighborhood. Your approach needs to change.
Very impressed with the professionalism, promptness, and personality. Would like to have the same tech next time. Thank you Matt!
As always, they are reliable and knowledgeable. We are very pleased with the service they have provided over these many years.
My tech was Paul H. He was very friendly, professional, and he made sure to do every aspect of the cleaning of my entire system. He explained things along the way which made me feel informed and valued. I hope he comes to service my a/c in the future. He was exactly the kind of guy you hope comes out. I’m extremely happy with my experience with Nuccio.
Great company and service, very polite and accurate. Notification of upcoming appointment is always given. The service mechanic is very polite and tells of the process that is to be done. When finished explains what was done and results.
Nuccio is a company that backs their work (installation and equipment) and has good customer service that responded to all my AC needs. Their technicians are knowledgeable and professional. Scheduling service is easy and response time is fast.
Nuccio Heat and Air installed my A/C in 2005 and has maintained it for 15 years. They are always professional and do a thorough job. My maintenance tech Ronald is very courteous and always goes the extra mile to keep things running cool! I highly recommend Nuccio Heat and Air
Ariels team of Installers Jorge and Ariel were prompt, efficient, professional and did the job perfectly without issues.
Tyler S. Went above and beyond servicing our attic unit, throughly explaining everything as he worked, and even went out of his way to fix small issues left by previous companies.10/10 found our new AC company.
Steven was awesome! Serviced our AC so We’re ready for summer. He explained everything, showed me how to unlock the thermostat and changed out the AC filters while he was checking out the system. He was very professional and helpful.
Nuccio did an amazing job installing my new A/C-heat pump. Not only did they arrive on time but sent out five guys to ensure an accurate and timely installation of the 3-ton monster! The team work they exhibited was amazing, this was not an easy install (in my opinion). I last used Nuccio in 2001 with my new heat pump. Sadly, it died after 20 years and weathering many storms, etc.If you want a heating and a/c company that delivers quality and craftsmanship, call Nuccio, they wont let you down!
Nuccio does a great job.arrive on time or will text if running late.Vicki in maintenance sets appointments to best serve the customer.we have used them for over 20 years.
Ariel and his crew were on time, very professional (communicated very well) and took extra care to minimize the dirt and damage removing and replacing a 19 year old AC unit in my high rise apartment. The process was seamless from the initial quote to installation.
This business robs people of money. Our AC unit in our house stopped working. For the first visit alone, $318. They came out for that first visit, the guy inspected everything and said that the inside unit was leaking some sort of Freon. He wanted to charge me an additional $150 to check to see if there was a leak. The inside unit did not show any signs of a leak. Two days later, we still had the same problem of no cool air. They gave me a visit window from 11AM to 3PM. They did not show up until 6:30PM to tell me there was a leak now on the outside unit. They charged me $178 just to tell me that. He also mentioned to me that it would be extremely difficult to find a 5 ton unit due to shortage. The guy left and my family and I were left to struggle. I called a different company that night, got a 5 ton unit installed the next day. I lost all this money to this company that is not reliable, not truthful, and doesn’t care about the quality of service to customers.
Tyler was friendly, polite, professional, prompt and had good manners. Scheduling appointments is easy and the text reminders are very helpful. Weve used Nuccio for years and will continue to use them for our hvac needs.
Tyler showed up on time and did an excellent job on both of our systems and was very conscientious making sure to cleaning up as he progressed through the required preventative maintenance checks and cleaning.
Our 2006 unit went out and we hired Nuccio to replace the entire unit. We had a great experience. From beginning to end was professional, clean, informative and we have a really great unit in now. It only took one afternoon to install and the tech went over everything they did in detail and was patient with all the questions. Would highly recommend this company to anyone needing Air service.
The Nuccio guys (Jorge, and Rafael) were efficient, pleasant, and professional. They were really knowledgeable and did their job with pride!
We have used Nuccio over 12 years. Outstanding quality and all of the techs we have had experience with were exceptionally professional, courteous and competent. Highly recommended.
Awesome! As a new customer had someone at my door within 3 hours and Michael was excellent and had problem fix before left.
Came in, did his job, answered our questions. Also verified our concerns and checked to ensure all was good. Would be glad to have him back again.
We have used Nuccio for over 20 years. Very happy with them.
Nuccio was recommended to us years ago and since then we have used them exclusively for all our air conditioning needs. They are always professional, fix the issue and I believe the costs are reasonable.
Experienced a unique problem with my HVAC system and thermostat. Everyone from Vicki at the Maintenance Dept when I called to Jerry who actually had to come out twice to find the issue were extremely professional and understanding. This company gets it. Their customer service is top notch
Our air handler went out last week and I had called Nuccios on Sunday. Because of it being a holiday weekend, I did not expect to get a call til around Tuesday or to get someone out there to take a look at our unit until later in the week. I received a call on Monday morning and someone was out to look at it early monday afternoon. Jacob, our technician, was very professional, personable, and walked us through the process as well as answered any questions we had. After the repair was made, he went through everything again and took time to answer any questions that I had. I will DEFINITELY be using this company again. Thank you again!
Arrived on time (even a few minutes early!) Very polite. Did a complete service. Followed safety protocols. Would definitely recommend.
I have used Nuccio air for about 7 years now. Nuccio installed 3 units at my home during the initial construction. Joe met with me to go over several options. He is definitely an expert in his field. He is kind, honest, and professional. Since that time Nuccio has serviced some older units I have at other properties. I have been nothing but satisfied with Nuccio’s service and I highly recommend them!
Jorge and Rafael Castellanos were both professional and courteous. They explained what work was to be done, completed the job and tested the equipment that they installed, working continually for more than 6 hours. I would highly recommend Nuccio Heating and Air.
We have always had excellent service from Nuccio for the past twenty years. Every person that works for Nuccio is a true professional. The technicians are great. In a profession where many companies are unscrupulous, we totally trust Nuccio!
Service man Ronald Nunez was on time, was very professional, and explained in detail all work he was doing!
Top notch service! I highly recommend Nuccio air. They were very fast with their response and service time. Customer driven company!!
Received a call to remind me of maintenance. Easy to schedule appointment. Eric and Tyler were professional and considerate.
They werent. Gave contact info and what I needed and it apparently went into the ether. Honestly, I expected more... like someone contacting me when I reference that I know one of the owners. All for naught; I have other things to address now.Sorry.
Jerry was amazing. Fixed our heating problems. We are new in this home and didn’t understand the heating. It’s a toasty 76 degrees right now. We were freezing last night . Thanks!!
The technician arrived on time for service, added refrigerant to one of our units at no charge. We are new to the house. He took time to explain all the components of our HVAC system. Relocated a thermostat, cleaned up after their work. It was immediately noticeable an improvement in the functioning of the system. I am very impressed and satisfied.
Ron arrived on time for routine maintenance of my AC system. He was very thorough going over his checklist. Overall I had a very professional experience that I rate 5 stars. Sincerely.
Nuccio came out to service my AC today. They arrived on time. Tech was courteous. I would use them again.
By far the most thorough and professionally done maintenance inspection Ive ever had. Ronald was awesome! Company is awesome! Highly recommend!
Steven provided us with a five plus star service each time he has service our AC units. Extremely knowledgeable, will answer any question you may have and is super friendly. Certainly a highly valued asset to your company.
I called around 11:00 today to let them know our AC in our 2 month old home was not working. The receptionist asked if the filter had been changed. She was totally unconcerned about the temperature in our home. She responded that the earliest they could come out was tomorrow. I then told her the temperature in our home Was already 80 degrees and by the end of the day she knows it would be approaching 90 degrees. She did not ask about our health to determine if we could tolerate such high temperatures, she did not inquire about whether or not we had pets. I told her this was not acceptableand she was not moved.Horrible customer service. I would not recommend this company at all. I think it is very telling how a company treats their existing customers. We are not able to call another company for service without voiding our warranty and they know that. So no hurry in getting to us.Please think twice before using this company.
Great experience. The Father/Son combo was all business and did a wonderful job.
Ronald Nunez was outstanding. Knowledgeable and with a great deal of professionalism and customer service skills. I have used Nuccio Heating & Air Conditioning for the last 5 years. Very satisficed with their service.Updated on 10/12/20Nuccio once again did a great job last week. Ronald was again the technician in charge. High level of customer service. Great job Nuccio.
Ive trusted Nuccio Heating & Air for almost two decades. They are a family owned company that continually provides excellent work. They retain long-term employees which helps add to the benefit of great service from people who care. Their techs are always very knowledgeable and this time I had Benjamin Farris who came to our home and the experience was incredibly positive. Vicki Williams in the office set up the appointment super easy and Ben did great work as well as supplying several tips and answered any questions I had. I would recommend Nuccio to anybody who needs good work by good people like Ben, Vicki and the team.
Whoever updates your sign outside you building, you always make my day! The funny jokes and dimes of wisdom is a small relief on my work commute. Thanks!
Prompt and dependable service. Professional and courteous.
There are two sides to the story:Steve is a phenomenal technician and has been our technician several times. Tremendous customer service providerNuccio will rip you off, they charged us $1350 to replace a motor that cost them less than $500. The first motor that they tried to put in was built in 2006, yes 2006! I suggest that you do you research before you agree to a price, which I didnt do because I had trusted them previously. I took the time, after I agreed to the price, and found the motor for less than $600 retail. I will never work with them again. BUYER BEWAREYou state that the online price does not include a warranty, actually it includes two years of warranty. An additional year above what you offer. Plus if you are unable to beat the price I can find on the internet then you might want to check the pricing that you receive from your vendors.
Great company to deal with ! Weve dealt with them for 30 years and have always received wonderful service.
We initially hired Nuccio for service and eventually decided to do an A/c replacement through them. The first install crew did not do the best job which required several follow up visits to finish the job to satisfaction and close out the permit. It took some persistence and much more time than expected, but Nuccio completed the job. Overall the new A/c is working well, we just wish the job went much smoother.
In 2005 I purchased twin 14 sear Trane’s and air handlers to cool. My 1850 sq ft home. The 2 two tons units could not handle the job and my electric bill went up, also one of unit needed repair from day one. When KARL the sales rep looked at the unit he knew the problem right away. They had not installed enough air returns and the wrong thermostat. Home Depot had sent me BURGESS AIR TO install the units. Nuncio added 4 hot air returns. And had the best price by far. The installation went well, Now I need a sweater. Thanks Nuccio
Right on time, professional, thorough and friendly. Can’t be beat would recommend 100%.
Mr. Wilson was very professional, courteous, friendly and thorough. I will not hesitate to recommend this company to my family and friends.
Joe,I want to thank you and the entire crew for all the help. Nuccio Air went above and beyond for my family. If you want a company you can trust look no further. And the prices are amazing. We can’t thank you enough!!!
Got my 15 year old 11 Seer American Standard AC replaced two weeks ago w/16 Seer Trane unit and air handler. My air handler is actually above the stairwell and as you walk up the stairs, so it was not an easy job. I had been getting quotes and figuring out the best prices for months and NUCCIO came with the best price and did a great job. Quality work at a good price... You definitely need to get a quote from them when you look for new AC. Im very please with my purchase and they came in at a fair price and 2-4K less then some other larger companies in the area.
I was recommended Nuccio from my dad who has used them for years. A great company. Super professional and friendly. Have had normal A/C problems come up and they get their guys out here almost ASAP. Workers are friendly, helpful and get the job done right! Would recommend this place to everyone.
When you use Nuccio, youre getting professional and quality work done. Pablo was great, and so informative. I will be requesting him specifically from here on out. I really liked the fact that he used boot covers to come into our house especially since I have small children that like to play on the floors. Thank Nuccio for being an honest company with quality employees.
Ron Nunez was thorough, professional, and answered all of my questions. Would recommend.
The service provided by Eric was exceptional!! He was very professional, personable and extremely experienced. I have used Nuccio Heating and Air for the past two years. The service provided is always of the highest quality. The cost is reasonable. You wont find a better company to trust with your heading and air needs.
These guys are spectacular crooks. They wanted $408 for 45 minutes of labor on a warranted item replacement. Don’t use these guys they are so slimy. Every time we call them we regret it. $408?! I am done with Nuccio. Update: oh we received your quote beforehand. That doesn’t make it any less egregious. You were the original installer on a 2 year old high end unit. There is no excuse for the charge. None at all. You are just a bunch of rip off artists.
Steve was very professional and answered all my questions, even the dumb ones there is no doubt that if we have problems in the future Nuccio Heating & Air and will ask for Steve, awesome technician, thank you very much
Truly outstanding companies are hard to find these days. Nuccio Heating & Air Conditioning continues to uphold its extremely high rating with our family. During our annual preventive maintenance visit, service technician David Beck noticed that a capacitor in our a/c condenser was working at half its capacity. He researched the system and discovered that the system was still under the original manufacturers warranty, saving us $200. Also, Vicki in the maintenance department is pleasant and an absolute joy to work with. Weve been customers since 1999—couldnt be happier with Nuccio. Keep up the fantastic work!
Fran did a nice job and gave me a walk through of the system he installed.Note: We have a pending issue that was reported earlier with adjusting the airflow and appreciate your immediate attention to it.
Ive had this PM service w/Nuccio for about 4-5 years now and it has given me some peace of mind about staying on top of potential A/C issues before they crash my system. I have had a few different techs do the service and they have all been extremely courteous and more than willing to answer my crazy questions as they efficiently go about doing their work. Give them a try; Im sure youll be pleased.
We had our AC unit serviced a week ago and the technician who came out told us we needed to replace our entire AC & heating unit because it was pulling too many amps my husband called Nuccio to get a second opinion and it turned out that we only needed to replace two capacitors. Wow!!!!! They just saved us a whole bunch of money. Thank you Nuccio and thank you to Jerry, our technician, who was very kind and professional and took the time to explain and show everything to us. Happy customers
Great Company!!We just moved into our home in Polk City and the air wasnt working. We knew it was a new unit when we purchased the house. Luckily i found the paperwork and called on a Saturday morning. Within 2 hours the tech was at our home, replaced the thermostat, they honored the warranty even though i wasnt the original owner!! Doing business as it should be done!!Thank you very much!!
Professional and I really liked the companies new way of record keeping.100% clear between customer and company.
Pablo, the service technician was on time, worked diligently and carefully to check out my system and do the required seasonal maintenance. He was careful, clean, polite and friendly! Ill be glad to have him return for the next service appointment, thank you.
Nuccio has been servicing our home AC for numerous years now. Company is reliable.
Pablo is a great a/c tech. He is honest! He will provide you with a good understanding of your system and your best maintenance options.
Great service & very attentive to doing a great job. Very satisfied with Nuccio
Great service! Eric arrived on time, thoroughly cleaned and checked our system. Would definitely recommend Nuccio Heating & Air.
Very courteous, knowledgeable and professional installation team. And I want out of the way to make sure everything was done correct. Highly recommend nuccio heating and air conditioning.
Nuccio Heating & AC is an Awesome family owned company. Everyone is polite, knowledgeable and professional. I would highly recommend them, whether it be for maintenance or a new AC unit.Thanks JoePlease tell Jerry thanks also.
Pablo did an excellent job! He was courteous and polite. He explained what he was going to do after first asking if I was having any problems. He wore shoe protectors when entering our house.
The work crew showed up at 8:00 AM and worked straight through till it was installed. Then Jesse showed up and completed the wiring set up. And even showed my Dad how to work the thermostat which was very simple to use.This is the second time I used Nuccio Air, Joe Nuccio, And they were awesome and would recommend them anytime.
**LET THE BUYER BEWARE, THE DIAGNOSTIC VISIT IS AN ADDITIONAL CHARGE TO ANY WORK THAT GETS DONE. I paid $283 for a tech to do a small pvc line repair, and clear the line. Also, the Tech did not clean up after himself. I called the company about both of these concerns. They were not willing to yield on the diagnostic charge removal even though work was performed. I have been using Nuccio for several years now, and they have great and knowledgeable techs. But apparently they have taken a different track on their pricing, so I will consider this before I hire again.
Pablo was wonderful. Very professional and friendly. I enjoyed talking with him while he serviced my AC. I will recommend him to everyone and hope he will be back when the system needs servicing next year!!!
My tech was on time, courteous, and did a great job.
Did you look at it reallyThis te I will fix ac buddy
Mr. Perez has serviced my air condition unit in a very professional manner; i. e. the kind of professionalism that one would expect but very hard to find nowadays. Mr. Perez is respectful, courteous, and friendly; qualities hard to find nowadays as well.Thank you Mr. Perez for your fantastic and thorough service.
I want to thank the Service department at Nuccio Air and especially Freddie Garcia who worked very hard to make sure my Air Conditioner was fixed. It is running perfectly now and I am grateful for the great service from Nuccio!Tonya Eichenberger
Great service! He even took the time to answer all of my questions and show me a few things. Highly recommended.
Dropped screws out front of the house where they were installing a new unit and refused to take responsibility or clean up.
On time, very respectful and knew our complicated system!
Called for emergency maintenance because my A/C shut off in the middle of a hot night, was told that they wouldnt be able to make it out until 16 hours after I called it in. The next day I never received any phone call to confirm that the technician would make it out to me, and when I called to make sure, the woman on the phone interrupted me several times and was only focused on getting me off the phone.All in all unless you have plenty of time to spare I wouldnt personally recommend this company, and you also should be prepared for some rude employees.
Very honest company, did an excellent job, was on time and very friendly. Making the appointment was easy, they utilize email confirmations, setting appointments electronically etc. which is my preferred method of communication. They even email you the techs info and a photo prior to his visit so you know who to expect. Very professional and well done. I prepaid for my 2nd service because I know I will use them again.
Thank you for all you did to help us get our system up and running. After a multi-month ordeal of our relatively new system crashing, 4 companies attempting to fix it, Nuccio was the only one that came through in a knowledgeable, professional, and prompt manner with excellent customer service. The system is finally running as it should!
We had our AC unit serviced a couple of days ago and we paid a pretty penny to have that done. A few days later, the thing starts freezing up requiring another visit from Nuccio and, guess what, another charge! This unit is less than 2 years old! Do not use these guys.
Bought whole house system, was installed professionally and at reasonable price. We looked at 5 dealers before selecting Nuccio. Glad we chose them.
The team at Nuccio are true professionals. They showed up on time, did exactly what was promised, and were courteous and left my home in better condition than when they started. I would recommend them to anyone.
Pablo angel was great. Very knowledgeable n thorough. I want him back.
Very professional and friendly and explained all what he was doing and why,
Rocky knows more about heating and air conditioning than most any service man I have ever encountered. He takes his time with a client, explains things clearly and proceeds to resolve the problem. I have dealt with Nuccio Heating and Air Conditioning since 2012. The company is terrific in all aspects of the hvac business. The same people are still in place at their respective jobs, and go out of their way to be helpful. I recently had occasion to also speak to the owner. He could not have been more helpful or professional. I highly recommend Nuccio for all of your heating and conditioning needs. Sincerely, Lynn Krakowski
As Always Nuccios was quick and efficient with our yearly check up. I recommend them highly.
Was very professional and courteous
Eric James was extremely professional, honest, trustworthy. He did not recommend unnecessary services such as scheduling maintenance every 6 months or changing uv light bulbs that were about a year old.
Job well done on new installation! Everyone took the time to answer all my questions.
This serviceman was excellent. He spent a lot of time doing the annual system checkup, and was more than helpful with regard to assisting us with changing the filters and explaining why we could use an extra filter inside the HVAC. His advice was spot on.