Super cool (pun intended) place to bring the family or just yourself for a treat. They offer vanilla chocolate and strawberry but you can get some of them swirled too. Lots of topping options and my kids loved that they completely covered their cones in sprinkles. They have lots of other options too like ice cream sandwiches and their version of a choco-taco. Super friendly staff as well. We will definitely be back!
Very rude black girl! Only drive through was open. With 3 people working. We sat at bench to eat and they did not give napkins to the kids it was a mess. Horrible customer service. NC Donald has better ice creamNever go there again. Horrible
An employee was outside playing on the computer while I waited for 10 minutes just to order. Then they were out of half the flavors. Then she said she forgot to charge me extra for the flavor we got and asked to swipe my card again. When I got the ice-cream it was smushed in a cup all melty and messy. Nothing like my experiences with every Twistee Treat I have been to in the past. Will not be back to this location
Me and my girlfriend stopped by this twistee treat recently to get a sweet bite to eat. She got a chocolate cone and I got a chocolate and peanut butter milkshake. Milkshake was very good I asked them to to make my milkshake a bit more than that way I was able to drink a through a straw and they did it perfectly. The girlfriend said the chocolate cone was really good. The area looks really nice in the staff was very cheerful. Were definitely recommend for a quick sweet bite to eat.
A good place to have ice cream and smoke cigarettes needs water park there for children
Naya is the sweetest she made my twirl Just the way I like
Great ice cream every time, and fast service.
Was really good I like that place. They got one in fort pierce fl. That I don’t recommend.
Disappointed. This location was my very first experience with Twistee Treat. Initially I was very impressed with their ice cream, despite this being a popular spot and there being a wait. Ive visited 5 other TT locations and none of them have disappointed me as much as this location. Ive dealt with pricing issues, quality (taste) issues, longer waits than any of the others. Ive even dealt with a younger staff. Im a mother and firmly believe in giving kids an opportunity to earn money but not at the expense of providing knowledgeable, competent, and sanitary customer service. I WILL NEVER eat from this location again.On one occasion the cashier let the side of my ice cream touch his arm and he still served it to me. I used my napkin to clear that spot away and just left in disgust.On my last two occasions (including 15 min ago) Ive detected something akin to pest spray in the cones. Last time it was a sugar cone. This time a cake cone.I believe in giving chances but this was their last. To add insult to injury, in comparison to my last visit where I ordered a more expensive cone, I was charged more. I asked for my military discount, the cashier said ok, yet I was charged full price. Not a huge difference in price ($0.63) but thats not the issue. I shouldnt be charged based on whos on the register. I was a cashier at their age. Prices dont change daily.I wish TT the best and hope they fix these issues. I just wont be returning to this location.
Went to this location tonight and order a large cone. It was great, however the cone was very small. I asked the young lady if this was their large. She said yes because we sold a lot of ice cream today the ice cream was packing itself lololol not sure what that meant. I just smiled and walked away. It was cute. I hope she doesn’t say this to a jerk😂😂😂
Donavan was very helpful with our order. We had many requests and this was the first time in three years when I actually understood what we ordered 😅. I honestly nominate him to be the manager. He was very polite and professional and was delightful to talk to. Thank you for helping us 😊
My family and I went there this afternoon and everything was amazing! Such great customer service, Rachel was so sweet to my kids and I. We will definitely be coming back ☺
Visited on a Wednesday night with a party of six people. Only one person really liked their order. Most everyone, including myself, thought it was kind of lackluster. I ordered a piña colada milkshake and it was lacking much flavor at all. There was quite the line and it seemed like a rather popular spot. Maybe it was just an off night. But it wasn’t really great for me.
Was absolutely delicious and good customer service
Great place to take the family to get ice cream
New to Tampa area and never heard of this place. Wanted some ice cream... this soft serve is really good. I had a brownie sundae with vanilla ice cream and chocolate syrup. Came with whip cream. But they forgot my cherry. Still all good!!👏🏽
Great, awesome ice cream! If youre getting adventurous go for the banana split. Highly recommend!
Went here for ice cream. Do to a miscommunication and employee and manager started yelling at us. We tried to apologize about the miscommunication but they double down and used inappropriate language. Most unprofessional customer service I have ever received. Calling corporate daily until someone can explain to me this service.
We use to like twistee ice cream a lot but these days ordering is taking write long and inconsistent preparation... it take literally 20 mins to serve few customers in the line.... pausing the trip to twistee for a while
This place is so much fun! The ice cream is delicious. The employees are kind and always seem like they’re having fun.
Delicious ice cream and fast drive-thru service
Last few times I’ve been here I have gotten hair in my ice cream and I wouldn’t bring your kids here because the employees are high.
They have a good amount of choices to choose from as far as frozen treats. I had a peanut butter sundae which was good. I was a little disappointed that they did not have the large size option available for whatever reason. I also had a hard time hearing the gentleman that took my order. He did not speak loud or clear enough. Overall though a good place to go and have a frozen treat.
They have great tasting soft serve ice cream and good service. I recommend the peanut butter with chocolate.
Any item Ive ever gotten was well made. My problem is the slow service. It took nearly 7 minutes for a milkshake with, visibly, 4 people working inside and only 2 people at the window plus myself in the drive thru.
I must say I look for an excuse to go for a soft cone! ...And then offered my new furbaby a pup cup... that was definitely a bonus! Tipping is a nice way to show these young adults you appreciate the service given to you... Ive never had a bad experience... 😉👍😎 yum!
Nice workers but seating and outside is usually dirty
Friendly and serviceable. Clean atmosphere inside.
Rachel has been amazing, she is sweet and polite, and provided my sister and I with an amazing experience. I just wanted to recognize her hard work on here.
You’re better off just not ordering what you like. Just let them give you what they decide on at the window. They always get the order wrong regardless of how many times you explain and what’s written on the receipt
Rachael is the most accommodating and helpful twistee treat employee! My brother and i were so impressed by her kindness and are so thankful to have met her tonight :)
Naya is the best!! 10/10
You get a lot of ice cream for your dollar here. Took my nephew and figured the $7 one was the usual sundae size..nope...it was gigantic and lasted him several days and was delicious.
Speaker was broken so it took forever to order. We chose a banana split only to get home and realize they forgot the banana. After we reached out, They replaced it for another one.
Good young people doing their best. They need to learn a lot from Chic-fil-a about managing the drive through though. The wait will impact my decision making next time if there is a line.
Nothing better then a nice cool soft served ice cream
Genuinely good ice cream treat for the family. Drive thru was easy, staff very helpful and patient.
Nicest ice creams ever
Dont buy gift cards from here, there is no guarantee it will work and save yourself from embarrassment from friends if you planning on giving it as return gifts. Bought a bunch of gift cards, only to find it had 0 dollars when i tried to use one of them, and checked with few friends that i gave this, they confirmed the same. There is no way to check your gift card balance online or they cant tell when it was used. The people that run this place are very indifferent and didnt bother, will never go to this place again.
Great service and prices. Thank you Amy for always getting it right ✅.
Wife got ice cream which she enjoyed. I wanted a hot dog, which wasnt available without a significant wait, hence the missing fifth star.
Best place to cool down and enjoy an icecream
Great people n they r fast n friendly
Fast friendly service - good ice cream!
I come here almost everyday with my kids and Naya is so helpful and sweet she recommend we try a fancy Oreo cone with Oreo dust!!! It was delicious and and my kids loved it :) Ms.Naya you rock girl
Hey whats going on Twisted Treat, did you change up the taste of your ice cream on us, I bought some vanilla ice cream the other day and it doesnt taste like original Twistee Treat ice cream Im used to.
My hot fudge brownie sundae had no hot fudge ...?!
In drive-thru at 10:45pm, finally make it to window at 11:14pm (nearly 30 min.) and a girl walks out from the back saying they are closed. No apologies, nothing!How hard is it to inform waiting customers 30 mins prior or place a cone in the drive-thru at 11pm to stop incoming cars?!If a customer is in your line well before closing, you serve them. Business 101.**Update: Response from owner and upon revisiting, young guy that was there that night acknowledged situation, thanks!Great ice cream and most of all, peanut allergy friendly.
Im impressed but I cant figure out how they can twist any flavors together for you in a cone ... waffle, cake or even cup. I ordered a pistachio chocolate medium waffle twist cone for $4 .. great price for a great ice cream very creamy and full . Not watery at all. Staff is kind. They have a drive thru. This is insane and quickly becoming my new I need out spot.Also mix ins and pints to go with every conceivable candy mix in your faire heart desires.
Loved it I got an awesome cherry dip. Their cones and treats are so creative!
Nice, clean and quick service
What a great spot go grocery shopping and then grab a treat for the ride home, hide the evidence in the grocery bags from the family :)
Great ice-cream.... Good prices
My husband took me there on my birthday as a way to distract me cause people was at my house preparing me a surprise party. The ice cream is DELICIOUS 😋😋
We were geocaching and found this place. It was not open but the menu looks great.
Bench umbrellas didnt work.
Great service and great ice cream in a fun building!
I love their soft serve. Its so creamy. The coffee ice cream with heath and snickers is my favorite! Plus theyre open later than Coldstone and BONUS, u dont have to get dressed, they have a drive thru so you can drive right thru looking like a bum!
Not bad. They forgot to add bananas to our banana split..... didnt realize til we got home.
So fresh and tasty. The staff are very friendly.
Best ice creams
Service was great 👍
We lived in New Tampa for a few years and this was definitely our favorite dessert stop. The greatest soft serve Ive ever eaten is their German Chocolate flavor. Make it a twirl with delicious brownie bites, cheesecake bites, or cookie dough and wow! One of the most delicious ice cream treats Ive eaten!
Value for the money
Simply delicious 😋
Jeff was very helpful and makes a great shake.
Better than sorry queen.
Donovan great customer service skills!!!!
Ive enjoyed twister treat icecream for a while. What I enjoyed most was getting fresh soft served icecream thats smooth and flavorful. Unfortunately, that is not what I got this time around. I ordered a quart size and got home to discover it was pre-frozen which created ice crystals and changed the texture of the ice cream. I understand this may be quicker to but it should be an option to get freshly prepared or frozen ice cream. Frozen ice cream can be purchased at the grocery store and thats not why I stop at Twistee treat
Service was quick. They even provided me with a pup cup of vanilla for my fur baby. She is a pit bull and was not discriminated against while dining on the patio.
Literally never gotten a 100% correct order from here in 2 years.
Its awesome. Sometimes the ouside smells wierd but itas amazing nonetheless. Also another dtore took their waffle cone maker . We need that back lol
Great ice cream and slushy selection 😋
Love those milkshakes.
This is a necessary stop every time we are in this part of Tampa. The ice cream is great, but we love that the building is shaped like an ice cream cone that is the very best part!
Love this ice cream shop. Always amazingly delicious and yummy.
Dog Water Service 🐕 slow and waited for 20 min for them to take my order at the window..
Good ice cream. I usually get the banana split. My last visit was disappointing tho. Asked for no nuts and was given them anyway. Furthermore the banana was bruised or overripe. Hopefully this is a one-off.
Good ice cream and reasonable prices. I personally love this place; the staff is great and Im always in the mood for a twirl. I recommend to anyone looking for a good bite thatll satisfy your sweet tooth.
They dont have a clue what they are doing, they should hire people who have more experience and who put more love into their craft!
Always great ice cream and all of the workers are incredibly friendly! Some of the best soft serve and milkshakes Ive had! Highly recommended if youre in the new tampa area!
What an awesome little place! The staff are so friendly, and the ice cream is amazing! I will definitely be coming Back and recommending Twistee Treat to all my friends and family!
Excellent cost/benefit relationship. Friendly staff, and fast service!
Love this place. They have so many choices and the service is Excellent
Love the vanilla dipped cherry cones from here 🤤
Great place! Everyone is very nice. Great customer service! Amazing quality of ice cream! Tastes amazing. Would definitely recommend. :)
Nothing special, just your run-of-the-mill ice cream shop run by teenagers, quite a bit cleaner than most other ice cream joints Ive been to. A good regular for me
Always great. The employees there do a great job, even when theyre busy.
Very nice staff