Seriously stand up guys! Their business model removed everything that people dont like about car dealers. Helped me get into an Audi A4, and took great care of me after the deal. Most dealers will not do that
My experience was nothing short of amazing. I loved the professionalism these guys displayed from start to finish. My just purchased my new vehicle without feeling pressured or tricked. These guys were very helpful, extremely knowledgeable, and gained my trust instantly. Affordable prices and great cars.I loved that I was able to test drive my vehicle alone. Continue to provide great customer service, amazing cars, and affordable prices. You guys are amazing Elite Motors.
Worked with the Bros on purchasing a BMW. Not only do they have the cars priced right but they all seemed in great condition unlike many other comparable cars at other locations in the Tampa Bay Area.It was a no pressure environment while we were there checking them out. They ran through the features and options of the four different 5-Series they had. Even gave us space to test drive the one we had our sights set on without the typical sales guy in the back making the car feel stuffy scenario.The cars are 100% as is but you wont find a better price anywhere else.... trust me, I tried... searched all over the US for a comp and couldnt find one within 3-4 grand of what we just purchased. That being said, the car did need front brakes and new tires which ran us about 2k. Still keeps a wide margin below the competition and now has new parts that I have records of but you have to be up for doing that legwork on your own.As noted from another comment there were title complications that delayed the transfer. It was honestly a little bit concerning since you should never hand over the money without the title in hand but I did have the bill of sale. All of that is sorted now and title is in hand as well.They do say no fees but if I recall correctly there was a $199 processing fee. I baulked momentarily but honestly $199 is way less than the typical $799-$899 from a dealer which is the only other place you will find luxury cars like these in the condition they are in.All around despite some imperfections it was a positive buying experience and would gladly return if the need arises and have referred coworkers and friends to them.
I purchased a Cadillac ATS a few months ago and couldnt be happier with the entire process. I waited some time to write this review as I wanted to see how the car would perform as a daily driver and its been absolutely perfect since I took it home.The owners here are extremely friendly, down to earth, and transparent during the entire process. I was informed about the car and how they acquire them, I got a full detailed car fax report and it was explained me to face to face. They didnt try to hide or sugar coat anything and explained EVERYTHING in full detail so you know exactly what you are purchasing.They allow you to fully inspect the car and also take it for a lengthy test drive without them in the backseat chatting your ear off like many other dealerships do hoping you overlook things in the car itself. Their recommendations for financing were also spot on and had absolutely no problems during this process as well. Communication was always on point and they truly make the customer feel at ease because they understand that this process isnt easy or very fun for everyone.I was in the market specifically for a Cadillac ATS and they honestly had the nicest one I could find anywhere remotely close to that price range they offered. Ive recommended them to everyone I know and I really wish more car sales places operated like they did, I shopped around A LOT and Im glad I found them.If you are in the market for a nice used luxury car then this is your place to go, no one else even comes close to what they offer both in inventory and customer service.
I purchased a 2016 Honda Civic EX-T from this dealer a week ago from Saturday. I was very happy with my experience. They let me take the vehicle out for a test drive by myself (No Salesman Pressure). They were very upfront with the condition of the car, not that it was bad but they provided me with a car-fax before I drove the 150 miles to get to their dealership. I live in Vero Beach and it was worth my drive to not have any hidden dealer fees and an have an upfront price and that is rare for any places that I have found. They sent me an upfront quote before I was able to make the drive and that is really hard to come by as well. This dealer is owned and family operated by two really nice guys that are brothers. I have recommended them to my friends and will buy from them again. Thank you Elite Motors Tampa!!!!!!
Very good experience, nice working with Ross. Nice talking with him. I live 2 hours from Tampa, we talked a lot on the phone about the car, the price and details of the deal, when I arrived everything was confirmed, I was pleasantly surprised, no extra charges or surprises. He has an absolutely objective view of cars and objective recommendations. Full and detailed information about the car, quickly issued a deal, within the next week immediately sent the license plate. In the past I had a bad experience with a dealer near palm beach, I felt deceived all the time, but Ross regained faith in a good dealer. When I arrived at his office, I saw a happy woman who had just bought a car and told me that she had changed several dealers and was happy to work with Ross. I will recommend to my friends and in the future I will contact him.
Best car buying experience we’ve ever had. Car turned out better than we expected & was a killer deal. Super helpful & kind crew! Definitely will be a returning future customer.
Great car buying experience. The advertised price and condition were 100% accurate. There are no hidden fees. There was some complications with the title and they got it all taken care of and kept me well informed the entire time. Got a great deal too!
Purchased a 2018 Honda CRV from Rus and the buying experience and taking delivery was honest and straightforward. I am from TN and Rus was both helpful and made my buying experience eventless as I took delivery in Tampa when we came for vacation..The Honda CR-V I purchased was correctly presented by Rus before I took delivery some 600 miles away, and when I viewed it when taking delivery, there were no surprises or misrepresentation of the vehicle. Both Rus and his Brother are a pleasure to work with and made you feel special as a customer. I will definitely use Elite Motors Tampa Inc when I need to purchase another Quality Automobile!
Honest and high quality people. Truly a pleasure working with Rus and his brother. They have been in the business for years, know their cars very well and uphold a lot of integrity. Theyll tell you everything you need to know in order to ensure you are buying the right car. Reputable and easy to do business with. Highly recommended.
Very thorough and detailed through the buying process. No hidden information about the vehicle and they go the extra step from a customer service perspective. I recommend!
I bought a 2009 BMW 328I with 100k miles from Elite Motors and experienced nothing but the best customer service a dealership could offer. I was hesitant having never bought a used car with that many miles but the gentlemen spent a couple of hours with me telling me the ins and outs of what to expect. The guys really know their stuff when it comes to their experience with luxury vehicles so I felt confident making my purchase knowing they wouldnt sell a car if they didnt think it would last. I am incredibly happy with my purchase and the honest, personalized experience, that I received working with these guys. I have recommended them to friends and family members and would definitely buy from them again.
This dealership is seriously the best customer service I have ever had. I live on the east coast so I called a lot before getting the car since I had to drive 2.5 hours one way to see the car. The dealership is run by two younger brothers and I thought they were older than they were because of how professional they were on the phone. Both of them are professional yet really nice!They keep all of their cars garaged and out of the sun. The price listed was the final price. They didn’t throw in any hidden dealer fees or other tricks that other dealers do. This is an honest car dealership which is a rarity I found while trying to find my latest vehicle. I highly recommend them!
We stopped in to look at a few cars as they were leaving, they helped us out without any issues. Great guys and very honest! Their stock is full of newer, popular cars with relatively low mileage. We didnt end up buying but we will be coming back in the future.
I cant say enough of how great my car buying experience was here! I purchased a 2015 Lexus ES350 a the best price hands down! It had an accident on the Car Fax that they disclosed up front...they let me get it inspected before hand at Lexus and it checked out perfect! I saved a ton of money, have a gorgeous car and I couldnt be happier!
Best buying experience ever . Very respectful and honest people . They work with you even if you have super bad credit . All cars looked extremely clean . We previously bought cars from other used car dealers and always ended up getting some problems with them almost right away . We got a very nice Lexus from them and so far havent had a single problem with it other than just oil change .Overall experience was pleasant . Friendly and affordable place if you wanna get a nice car and not give an arm and leg for it . VERY RECOMMEND !!!
Absolutely the best place to take your car or SUV. They are very honest and trustworthy. They let you know what items need taken care of immediately and what will need to be repaired in the future. They give above average service.
What a excellent experience it was from the first phone call until we left with our new Cadillac, which was all done within hours .Rus and his brother really know how to run a quality, customer friendly business. They are both very helpful and knowledgeable about used cars and the car buying experience. There was 100% no hassle or pressure while shopping their showroom and making our decisions.They stock a variety of quality used cars, trucks, suvs.They offer everything u would get at a mainstream dealership, plus a better one on one experience.My wife and I will definitely recommend them and will be buying again in the future.Thank you rus and crew!!!Brian, Erica
VERY GOOD MARK IS # 1 IN COSTUMER SERVICE
Awesome looking cars, car fax included . I went to many different places always finding cars in okay conditions. But this guy has cars that look like if they just got out of the dealership... I would recommend it to everyone .
We got a great pre-owned Audi at at fantastic price from this family-owned business. No bait & switch, hidden fees, or other funny-business. We will shop with them again next time. Thanks Russ!
Buys our item, tries to install and has no clue what he is doing, returns our item damaged and not in resale condition, makes a false claims for returns, would you trust buying a car from a person like this?
Elite Motors are outstanding, their name says it all! I had been looking for a BMW 1 335i for a few weeks and had just about given up hope after being given the round a round by several other dealers, with their misleading pictures and advertising; when thank fully I came across Elite Motors, I called and confirmed the car was still available and Rus was happy for me to come by for an immediate viewing.Upon arrival at the dealership, all the cars were in pristine condition just as the online pictures and notations in their advertisements of the cars. As were their offices and the very professional sales service, both Rus and Abraham provided. I love love love my 1335i I purchased from Elite.Rus and Abraham, Thank you both again, for providing such an “Elite”purchasing experience. Five stars does not even come close to the excellent service you provide.My husband is also planning to purchase his new car from Elite!
Very good and honest staff.
I got my car with them. Very helpful
Its a good place. Great service and they help you a lot.
What can I say — WHAT AN AMAZING CAR BUYING EXPERIENCE. I purchased. 2016 Acura ILX from Elite. I travelled from Tallahassee to come here to buy a car. Rus & his brother were amazing! Both were flexible, waited on me to arrive after hours at 8pm, and Rus did not leave until he answered all of my questions, & I test drove the car.His brother Abe, completed my purchase & stayed until 10:30pm once everything was complete. Everything was GREAT, from the communication, no pressure to purchase, honesty, transparency, to even their warehouse.I would highly recommend to anyone looking for a great quality used car, great car buying experience, & to top it off great customer service. Thanks Brothers for making my first car buying experience one for the books! I’ll definitelt be back in the future!
Got a good vehicle from these guys - hard working fellows.
Great place. Have been shopping around Tampa and Orlando but couldnt find a decent clean and quality car for a while until I found that place! Cheaper than any other place Ive been to and all cars are super clean and detailed inside and outside. Nice selection of cars! BMWs audis Mercedes they have everything. I had a great experiance with those guys buying my car from that place and would strongly recommend to anyone whos looking for a used clean and reliable vehicles.
Very friedly ..make sure to chek for machnical problems. Like all. Buy as it is.. Whithin 3 months had to perform repairs- break booster, shaft terminal, egr valve and bypass coolant valve.. Seems like it had a minor accident
This place is so great, actually its not even the place. Its Rus and his brother. Theyre probably one of the most honest and sweetest people youll ever meet. Me and my husband instantly clicked with them, we talked about cars of course, but also more our lifes, our struggles, and our kids. They keep it completely professional but will listen and understand what youre going through, I bought a awesome Madza Cx7 for 6,000 which was thousands below market value, sadly after driving it, the engine blew which was NOT the dealers fault at all! He was so apogleic and so kind to us, he helped us every step of the way. We had a warranty thank god and he even got the warranty company to pay for everything. HE PAID FOR THE LABOR OUT OF POCKET, its the little things these guys do that will make me always go back from now on. He knew we needed a car and we had kids, he did everything in his power to rush the process, from calling us with updates everyday to simple text messages. In the end i have my beautiful SUV with a good engine! Only thing was, the mechanic who did the job forgot some things, Rus and his brother fixed it themselves and were so worried about every thing else on the car, he looked over thr car 4 times and made us call him when we got home safely. I got home today, (1 week after I got my car back) he sent us a check for our troubles, these guys are just flat out amazing and Im so happy to have gone with them.
Great buisness. Great deals
Great service
Best cars in Tampa!