I have nothing but positive words to say about this dealership. From the moment we got out my car Mike was there to greet my Fiance Joel and I and provided awesome service. Doug made the bank processing a breeze! To wrap it up the Finance Guy (I forgot his name unfortunately, but he was with the Saturday crew 10/23) also provided awesome service to end the car process. Thanks again Staff at GMC!!-Joel & Jasmine

Everything was perfect. Customer service very professional. They really try to make you comfortable if you decide to wait for the service. BUT GMC prefer that you set an appointment and they are never ready for you at the appointed time set by THEM. When you got to wait 2hrs for a oil change & tire rotation. WOW

Alejandro, Casey, the folks in finance department are outstanding to work with. My wife wanted the 2021 Buick Enclave and so far its been an excellent choice. We got the sports package and it really jazzed up the vehicle. We shopped around and they offered a great deal and we were in and out in no time. Very relaxed, supportive, and knowledgeable environment. its a nice location, easy to get to and family run operation. We highly recommend and happy about the purchase.

I was given a fast appointment and was kept informed during the service. Waiting area is nice. Per my circumstances they were kind enough to squeeze me in. They offered a shuttle. Bret S. looked for and found a coupon for me. I will use this dealership for service again. Bret was extremely friendly and very helpful!

I was very impressed with the service I received, especially since it was a non-appointment visit (vehicle overheating on my way into work). Joe Zito did a great job squeezing me into a busy schedule and I appreciated D.J. giving me a courtesy ride to my workplace. My only negative take-away is I thought the pricing for the service that was accomplished was extremely high. Fixing a minor coolant leak should have ended up costing in excess of $500....thats the only negative from an otherwise very good experience...thanks

Excellent service. Brett went above and beyond to help us. The a/c compressor seized, blowing hot air. We were in FL, didn’t know where to go. Searching the internet when i saw an ad - for same day a/c service. Along the way from Englewood, FL I stopped at 2 local auto repair shops, both wanted $900 more to repair, no warranty. Glad we drove on to CenturyBuickGMC dealer in Tampa. Even the lady on the phone was excellent and directed us, she was very kind. Brett had a fantastic attitude and knowledgeable, he monitored the repairs which was done in 1/2 the time. Yes, I recommend and would not hesitate to go back for additional service. This is the best dealership in America.

The best car buying experience. Robert made sure my nana and I were satisfied and comfortable during the buying process. All interactions with staff at Century Buick was very pleasant. Already recommended to someone else in the market for a vehicle.Great place with people who care.Thank you so much

Buying a car at Century Buick was a fantastic experience. Everything was very smooth, and Stan Meeke made sure we received the best deal possible where both the dealership and I were satisfied. I bough 10 new cars in my lifetime, and most experiences were very stressful for me; however, dealing with Stan was an amazing experience. He was honest, transparent, and made this purchase unforgettable.

I had such a great experience with my recent finance at Century Buick/GMC. I was in need of a new truck but was hesitant of the purchase. I found a truck on the website that I was willing to buy and came in that afternoon. Robert was already outside before I even got out of the truck with the 2021 Canyon I had my eyes set on ready for a test drive. He greeted me and gave me a run down of everything on the truck before the test drive. He was very helpful and patient throughout the process. Carlos in Finance did a great job of giving me the best value I could get within my price range. Both Robert and Carlos made the transaction super smooth and it was one of the fastest car buying experiences Ive ever had. Great customer service and genuine people. I will highly recommend to my friends who are looking for a new car/truck!Also shout out to Todd Nelson at Century Kia for initiating the relationship and referring me to Century Buick/GMC.

Bret Slavik is excellent with furnishing me with the truth on any repairs my car may need.He has always gone above and beyond to help me with anything regarding service or repairs on my car. He is always courteous, friendly and helpful.Arline H.

Nice experience. Wish it was just a little faster, but under the circumstances, everything worked out great. Different departments worked as one team to coordinate our purchase and trade in.

Erick was very kind and professional. He explained everything that was done. And answered all my questions. He is very patient and works well with the public.

The staff was friendly, helpful, and efficient. The facility was clean and comfortable. There was free wifi that was easy to access. The service representative was helpful in that I was bringing my moms car in for service and was unfamiliar with the process.

Brought my GMC in for a service. Over the next few days I noticed huge oil spills all over my driveway. They either didnt get the oil filter on right or it was defective. No offer of a discount or free oil change next time. Now Im stuck with stains all over. I gave them 2 stars since they got me in for the repair right away.

Great place to get your car service and/or buy a new car friendly service staff and helpful of salesman always have the newest car car available for the model here

Brett my service writer was excellent with great communication skills. I was very pleased.

Eric was amazing and very helpful in my situation. I really appreciate his help and great attitude!

All employees were very friendly and helpful. They did everything they could to shorten the time I was there and stayed late even though it was a Sunday. I appreciate everything they all did

I would like to thank Mr. Guy Denig, Fixed Operations Director at Century Buick GMC for the kind gesture in reaching out to me and resolving an issue that I encountered last week at the service department. His kindness and friendliness have definitely earned my business and I will be returning to this dealer for all of my future car needs. Thank you Mr. Denig! You definitely made my day last Tuesday! God Bless.

The mechanic fixed on a simple mis-fire and replaced spark plugs, however it was pulling teeth to get him to check and confirm why the service light came on the day after the fix. Service here is NOT a guarantee. No common courtesy or respect for my families vehicles.

Ryan was the only person from any dealership that returned my call the same day. He was professional and patient with me (I changed my mind a couple of times but he was gently persistent) As a woman I hate shopping for cars but I drove to tampa from St Pete I’m the pouring rain because Ryan continuously followed up with me for a week. Everyone from him to the finance guy, the trade in guy and even the young lady that just walked by and said Hi made it a wonderful experience. Happy workers, what a refreshing experience!

Went to service department and Mr. Wendell assisted me along with Joseph Zito. Mr. Zito handled my service issues and treated me like I was the only customer of the day. Service was excellent and their facility is absolutely amazing. Everyone I encountered was very nice and professional. After a previous bad experience with a Buick dealership that was closer to me, I was afraid I was going to have problems at all dealerships. Century Buick has definitely earned my business by the quality of their service department and way their staff treated me. I would highly recommend this Buick dealership to anyone. If you have to take a little drive like I do, I can promise it is definitely worth it.

I do not recommend using the Service Department of this dealership, especially for diesel vehicles. The problem was incorrectly diagnosed, and had to be taken elsewhere to be resolved. The extra travel is worth the piece of mind.

I already had a good working relationship with the service department for my previous vehicle, so it was easy to purchase my next one there.

Mike Reyes did a great job getting everything that he could set up for a quick sell!! I selected the truck that I wanted online. He confirmed that it was there and made it ready for sale, (washed, prepped and ready to drive off). He asked for all of our info., drivers license, insurance, etc.) We arrive a little ahead of the expected time and he meets us. We test drive and we are ready... now the wait starts.. over two hours to close a cash, no trade transaction. This was not a fun part of the experience. Once in the finance office.. the hard sell on extended warranty began. I had no interest in this option..NONE! I was kind I let him go through his spill....and he was working hard. I am writing a check for a $50k truck I do not need to increase the cost of the truck by 14%.

Service side does quality work. Have had multiple positive experiences with service team. But, I just bought a 2020 GMC truck here. I won’t do that again. Terrible experience. I have purchased a number of vehicles (transportation company)... 20+ vehicles. This ranks as one of the worst experiences. Price of vehicle changed after deal sheet was signed. $600 in new expenses the dealership “miscalculated” for a $65,000+ truck. Explained as a title fee change. Only the vehicle wasn’t being titled by the dealership. Was being titled out of state by me/business. Somehow the title fee doubled from $600 to $1200 despite them needing to complete literally zero paperwork for our business to title out of stare. The title change fee was misleading and a lie. No explanation or details could be provided. I had already made arrangements to make the trade and didn’t have time to shop elsewhere. Was about to travel with vehicle for work trip. Completed the deal out necessity. Next the paperwork was completed incorrectly by dealership personnel related to the trade in vehicle. Had to resign trade-in docs. Was told I wouldn’t be able to title my new vehicle until these docs were signed. Totally untrue and misleading. In reality the dealership couldn’t resell the trade-in till they corrected their paperwork. I totally understand that and am a reasonable person. I would gladly return and sign. The docs the dealership needed completed due to their error were related to the trade in vehicle odometer being wrongly entered by the dealer personnel. I had already began the title work with new vehicle in another state (business HQ location) and needed no additional dealer docs to do this. Instead of admitting the odometer statement had zero connection to me titling the new truck with zero involvement needed by dealer, they doubled down and said there were additional docs. There weren’t. I think they were hoping they were dealing with someone who didn’t understand the process and would quickly be scared into running back to the dealership to sign the paperwork that they needed to resell my trade-in. They continued to argue with me via email how I needed to return quickly. I was in another state at this time with work travels.In summary very disappointing. Shaking hands and signing a deal sheet means we made a deal. $600 in ‘title fees’ doubling the expense despite there being zero needed paperwork on the dealership side, (literally they do nothing in an out of state title situation), is just fancy worded theft. I would never recommend this location to friends or family and I would deter my mother or family that could be mislead from dealing here. I will drive further away from now on to buy new pickup trucks. Starting next week for a couple work trucks.

On time to the minute and facility was spotlessly clean. Very impressed

I give the sales department and finance 5 stars. I would recommend asking for Ryan in sales.The detail department I give 4 starsPre-owned vehicle inspection 3.5 stars.Overall I am very satisfied with my pre-owned purchase. Improving in those areas will in my opinion put your dealership a step above the rest

Easy oil change, tire rotation and checkup. Pleased with outcome!

The whole experience with your service department was excellent. Stress free.

There is no sense of urgency in your shop. If I hadnt stayed on top of what the mechanic was doing, I would have been there at least another hour. The mechanic was part way done with replacing my batteries and then I found him working on another car. I then of course talked to my Service Consultant and he had to go out and talk with the mechanic to get him back on my truck. I got the sense that your Team really doesnt care how long the work takes and does not respect the value of others time. I work in an environment, not too different then yours and if I had people with that low of productivity, there would be a problem. I would be interested in seeing an unbiased productivity study done on your group, intuitively, I would say you could increase throughput of your shop easily by 25 - 30%, which would increase the top and bottom lines of your business. It was extremely frustrating to watch and of course to wait the period of time it took to change the batteries, oil change and fuel filter. This is not the first time I have had issues with your service, its probably time for me to look at a different GMC dealer. It was nice staying with the organization that I purchased the truck but its not worth the grieve and stress it is causing me when I have service performed at Century.

I had an issue with a sensor and didnt think it would be covered but it was and I was able to get my car in quick and it was fixed quick. Susan was awesome. I will never take my car elsewhere.

The service manager and diesel mechanic were incredibly rude and unhelpful in resolving the issue. Took my business elsewhere. Would not return or recommend.

This was absolutely the best experience Ive ever had in a service department at any dealership, thanks to Sylina Radney. She is the reason that I will continue to bring my car back to century Buick.

Starting withCarol then Mark then Stan then Chet back to Stan, WHAT a GREAT TEAM!!Absolutely no PRESSURE at all!! They have secured a new customer for life! No problem recommending TAMPA BUICK

I’m a state employee so I get a purchase benefit. The sales Manager Mark knew before I got here I was coming and was immediately negative. Then they forced us to put on a mask even though we would be outside walking amongst the cars.Finally they basically told us they couldn’t help us even though we had an over $40k budget! Bottom line- they simply weren’t interested in helping us because they weren’t going to make a huge profit! Will never return do not suggest!

All of the service representatives were courteous and professional. I was advised the approximate time it would take for my service and it was accurate.

Robert Shimer, our salesperson, was ABSOLUTELY EXCELLENT! He stayed in touch with us until we found the perfect vehicle. He is very knowlegeable about the product he is selling.We could not ask for a better experience!

Joe and team always do a great job to keep my vehicle running at the top of the charts!

My experience at Century Buick was wonderful. The environment was friendly with no pressure to purchase. My car salesman was patient with me and very knowledgeable about the vehicle. I love my new car.

A recall never was fixed on the first day I dropped my vehicle, just a quick fixed and back to the same way it was before. They realize a part have to be order to fix the problem.

Being the caregiver of 3 family members and friends doesnt leave me much time to have my Sierra serviced let alone knowing just when I can get to the dealership.On a recent trip to visit a friend in the hospital I chanced pulling into Century to see if they could work me in for required service.They took my truck back and started the service gave me a ride to the hospital picked me up when I called,had the truck ready and got me on my way with no lost time.

They were quick, friendly knowledgeable. They were willing to work with me as best they could. They did not have me in the dealership for over 2 hours.

Joe Zito has helped me with tires and a full auto claim, a week later. Both occasions he showed tremendous support - kept me up to date with multiple correspondences through out the process. Thanks again for everything! Really appreciate everything Joe helped me with through the process.

What a great experience for just an oil change. I cant imagine what it would be like if I purchased a vehicle!

Bad experience across the board. The service manager Guy Denig went out of his way to be extremely rude to me acting as if I (a paying customer) was a burden to him

You hope that car dealerships arent car dealerships. This one is. I called about a lease special on their website. I spoke with the salesperson at length. Told them about me. Answered all of their questions. Asked specifically Can I get THAT car for THAT lease deal? I was told yes. I texted a few more days. More questions. More confirmations. Before I drove down there, I texted again. I want to confirm - I can come down and lease THAT car for THIS price. I was again told Yes. Absolutely. So we drove down.I test drove the car. I sat down and said I would like to lease that car for the price we agreed upon. The salesperson left, spoke with the manager and said You dont qualify for that lease deal. Their offer upped the lease by almost $4000. I told him You KNEW I didnt qualify before I drove down. But you didnt tell me that so you could waste my time and try to bait and switch me, after telling me that I could lease the car at the price we agreed upon. I have it in our texts. He sheepishly agreed. This was my mistake. BS. Nobody qualifies for the lease deal. Its just a hook to get you in the door.We walked out and the sales manager was there, waiting to greet us. Of course he knew what was going to happen. Classic good cop/bad cop. How do people still do business this way? WHY do people still do business this way?You hope that car dealerships arent car dealerships. This one definitely is.

Bret Salvick took good care of my Service requirements. I trust Century Service Department to take of my Vehicles and keep myself and Family safe while on the go. Great Job!!!

Service Consultant Bret Slavik was very helpful in discussing my problem with the radio sometimes continuing to play after drivers door was opened. It was checked out but did not happen while at the dealership. After the oil change, the tires were rotated but the Service Tire Monitor System message came on while driving home so he suggested going to a GM dealership closer to my residence and have them program the sensors to save me a long drive for a simple procedure. Feel confident that the dealership is looking out for my car and my best interests and will continue to go there for service.

Always go here for service with Bret and have never had a problem. Fast, friendly, and never a hassle. No pressure or stress that I usually get if I go somewhere else. Highly recommend!

Mr. Alejandro Infante (salesperson) was very professional and attentive. Throughout the sale, he was calm and patiently explained all options, features of the truck and most importantly he did not convey the sense of rush so prevalent in many salespersons in other dealers. I foresee he is going to be an asset for the Company for many years to come.

We had to wait on the delivery of our Yukon but the delivery was smooth

Since I was going in for safety recall on airbag, I also asked them to take a look at defective 3rd row seat. Brought along service bulletin. Claim 300 bucks just to diagnose this, even though it’s a known issue with step by step directions, part numbers, etc in the bulletin. and they manage to mess up the seat that was formerly functional.

It was a while since I got my Sienna but I still very happy with my purchase. I want to thank Dominic and the financial team. That was the fastest sale in my life, they did literally everything for 30 min! I never thought that an honest and professional place like this even exists. Thank you.

Very professional. Kept me updated every step of the repair process. Bret Slavik is one of a kind. Really helped out much more than most would. Would never even consider going anywhere else. Thank you very much Bret.

Joe in service parts went above and beyond to make sure my GMC Terrain was inspected and serviced. Im very with GMC. Also Casey is always available when I have any questions or concerns.

Sales and finance I give 5 stars, I would recommend Ryan in the sales department.Pre-owned vehicle inspection I give 4 starsDetail department I give 3.5 stars

Great experience from beginning to end.

I called and made my appointment for 9am on the 25th of February to have the oil changed and also wanted them to check the connection using the USB cable to my phone. It would not stay connected. I also had an issue when I would turn off the engine. I would get a message that would tell me to put the vehicle in park.I arrived at the dealership at 9am and went to check in and they didnt have me in the computer. After several minutes the gentleman helping me assured me he would get me in. I explained everything that needed to be done and they took my truck to the garage. He updated me on the progress numerous times and told that they had to order some parts from GM and they would not arrive until the following Monday. He gave me a loner and told me he would stay in touch. To my surprise he called me the next day around 330pm and said my truck was ready. Unfortunately, I could not make to the dealership until Monday morning due to previous plans. I was at the dealership early Monday morning, we exchanged vehicles, completed all the required paperwork and I was on my way. The person who helped me took a bad start from the beginning and did a great job moving forward and getting my truck repaired in a professional way.Many thanks!

Friendly, Fast and Professional service - we have been coming to this Dealership for many, many years. I HIGHLY Recommend.Joe Zito is the Service Member that we always go to - he is wonderful!

I brought my Buick Encore in because the air conditioning was blowing hot air. I was afraid this was going to be a big expense for me. Joe from the service dept. assured me that most likely it was under warranty. I live in Apollo Beach and he arranged a rental for me to use. I received a call from him the next afternoon telling me everything was done and I now had cool air. I can’t thank him enough for all he did for me.

Stan Meekes was great Fastest I have ever bought a car.

I moved to Tampa a little over a year ago with a brand new Buick. I had to find a local dealership for routine maintenance - and I’m so glad I chose Century. As a young woman who was used to relying on my dad to deal with my car issues, I was nervous taking care of it on my own. The guys at Century always make me feel comfortable, never try to take advantage of my lack of knowledge and display excellent customer service! The business lounge is great as I can work while waiting, eliminating the issue of scheduling around working hours. The Drive Sure program is also AMAZING, and saved me quite a bit of money on my tire change due to a blowout. Highly recommend for quality and genuine service.

Very good service from Alejandro and Carlos thank you guys

The sales Advisor was very rude to my girlfriend. He was very unprofessional. He let his emotions control the situation and blew up about a loaner. I got referred from a friend and after this I will never come back after he treated my girlfriend like she was an idiot. I will be letting all my people know about this experience.

Alejandro was our first contact and he was welcoming and kind. The manager stepped in with important details. A few days later we met with Casey Bauer and he was excellent.

Great experience with my dad at Century Buick GMC, from Marlene, Sean, Steve, Mark, Casey, Don, Tony, Guy and other members of the staff were great! The whole staff gets a 10 out of 10! Plus they have a movie theatre and you cant beat that.

Brett was timely and had me out in the allotted amount of time.I am actually interested in purchasing another gmc. I would like for century to be my dealershipCarol hailey

Casey and Glen are real gentlemen; it was a pleasure to deal with them. Casey is very knowledgeable re. the vehicle. The paperwork was done quickly.

I can only say Wow! From our first interaction with Carol via email, to our test drive and purchase with help from Casey, our car buying experience was wonderful! Yes, you heard correctly, WONDERFUL!As I shared with the general manager when we were chatting, I would rather take a beating than buy an automobile. I don’t like (and won’t stand for) patronizing people who make me feel like they are doing me a favor. Century Buick/GMC is different. From their philosophy of “taking care of the customer” to living their service mission, every single person we interacted with consistently demonstrated these values.Thank you so much for who you are and what you do. I never felt pressured, I never felt like we overpaid, I only felt grateful. Century Buick folks are friends who have your back. They will be the only car dealer we ever use going forward. I highly recommend them!

Great customer service!

The sales rep really work hard on getting you approved

The team at the Service Dept with they Leader Guy is the best of the best, they continue the owners philosophy about good service keep customers coming back.

Well its been a journey and not a good one this time the visit was alot better and wasnt a total waste of time they actually serviced my truck we switched our service rider and seems alot better

Great Service Consultant in the name of Kent Poling. almost reminded me of Tony (remember him?) Kent took the time to talk to me about what was due and what to expect. Very nice dealer representative.

Mike in the Service department was extremely helpful scheduling service and correcting a minor issue with my truck. I’ll definitely be back for any of my truck needs. It’s a nice clean place with plenty of room to relax or work while they service your vehicle also.

I was very disappointed to find out I had been lied to about Century GMC providing a free service for my vehicle in addition to the one provided by GM during the first year. Joe in service said he would look into it, but I never heard anything from him.This is the third time that something I was told by a Century employee turned out to be untrue. First, the negotiated price for my vehicle changed by approx. $80 when I came to pick-up my truck, because your proposal priced in the wrong type of tag. Did Century realize they had made a mistake and absorb the difference? No, I paid it.. Second, after several months when I asked when I should expect my title to arrive, I was told that things were taking longer than normal be patient. In reality, it had been submitted to be held as an electronic title and wasnt ever going to arrive. This was resolved by Century after I refused to pay additional money again to obtain it. Third was the matter of the service.Century GMC seems to be suffering from a systematic lack of honesty. .

Robert Shimer and I were in contact for weeks waiting for some Sierra 1500s to show up on the lot. As soon as they did, he notified me. He helped answer all my questions regarding the 3.0 Diesel engine and was bent over backwards with his customer service. Highly recommend.

Casey and Carlos were very helpful and answered all my questions! They were both great!!! I love my new SUV! If you need a new vehicle, they will make it happen!!!

Brett in service took great care of me and took care of everything promptly, definitely ask for Brett if going here for service!

We had a great experience at Century Buick purchasing our new Denali with Casey! Casey and team were amazing finding us the exact SUV we wanted with no pressure. Will gladly go back here in the future.

Oil filter was not put on properly, therefore it leaked oil in my driveway. However, it brought the vehicle back for correction.

Everyone was attentive and professional. My wife and I love our 2021 GMC Diesel1500 Sierra Denali.

I always get good service when I go to Century. Bret is always helpful.

Bret Slavik always has a warm, sincere greeting when I arrive. Hes such a professional and explains my car issues in laymans terms in addition to the mechanic jargon and codes. When dealing with Bret I dont feel like Im being taken advantage of like a lot of service advisors tend to do.

Brett is great. Keeps me in the loop of what needs to be done to our Yukon and always takes excellent care of everything. The service department is quick and efficient. If you do need to wait for your vehicle it’s full of stuff to do.

Service manager Britt Slavik made our experience as pleasant as possible.

Very good job

Purchased a truck from Century Buick GMC on 4/27/2017. My salesperson Robert Shimer was excellent. I did not have a lot of time to spend at the dealership and he made sure I had the vehicle I wanted and was out the door in 90 minutes. There was no haggling over price and they made the deal work even though I was in a major upside situation with my trade-in.Thank you to Robert and all of the other team members that made this a pleasurable experience. Unfortunately I do not remember all of their names but everyone from the sales manager to finance were very kind and accommodating.Highly recommended from anyone looking for a new vehicle !One final note. I brought up that I read a lot of negative reviews regarding the service department. Robert gave me a tour of the area where service is performed and I am fairly certain those negative reviews and based on people with unrealistic expectations regarding turn around time.

Amazing service. No other words. These people on the sales team helped me so much, I can’t thank them enough. Ryan was one of the best people I could’ve asked for... please ask for him if interested in a car, he will definitely get you taken care of with his knowledge and hospitality. Beyond grateful!!

Great service and attention.

It was a pleasure dealing with the salesperson, Robert Shimer. He was courteous, patient & knowledgeable. I couldnt be more pleased with my Buick purchase.

Scheduled some basic service for my wifes Sedan. Dropped it off with Brett. I needed to return home, so Anebel gave me a lift in the courtesy shuttle. The service was completed quickly and pick up went like clockwork! Clean bill of health! Brett & Anebel are very professional, yet personable. Thank you for helping with our car!!

Very helpful, worked very hard to get us financing. Tom explained everything very well, even took the time after everything was complete to show us more things about our new truck.

From the moment we walked onto the lot we were greeted warmly, asked what we were interested in. Stan listened then showed us the car I purchased. They were happy to accommodate a few needs that I had with a lease from another brand. Everyone we came into contact with was friendly and helpful! A truly great experience!

Been going to Century for years for service and have always found them helpful and professional. I just recently leased a new vehicle from them and was impressed by Casey and his willingness to help me find just the right car for my budget. Highly recommend this dealership.

Excellent fast service

Service was great. Got me in and out. Covered all my concerns.

All went well, fixed my problem so fareasy scheduling

Saw this vehicle online on Saturday, drove out to look at it on Sunday, met with Robert Shimer on Monday and bought it! Being a former new car sales manager I already knew what to expect, they guys gave me a fair trade in amount and a heck of a deal on the Tahoe. I’ll definitely come back for my next vehicle purchase!