The staff and the service at carmedics was exceptional. They went above and beyond to do an excellent job. Jason and Dominic were very helpful and knowledgeable about the body work that needed to be done. The pricing was very fair and the work was completed in a very timely fashion. The car turned out excellent. I would highly recommend this business if body work or paint work is needed on your car.
Doug and Kaweka were amazing to work with and deliver great quality work. I will be definitely be using them in the future. Highly recommend
I have nothing but great things to say. The staff is friendly, professional and accommodating. My BMW came out great. They provided me with a free car rental and quoted me $900 for job that other shops wanted $2,500. They have a loyal customer for life.
Ive had to give this review a lot of thought. My car was finished November 2020; after nearly 2 months of not having my vehicle. The customer service has been good mostly; although I had to call for updates each time. The car was initially painted back in September, but there were so many issues with the paint that the whole job needed to be reworked from the ground up. They lied about this; I was told they would sand the whole car down and repaint. Later on I noticed chips that existed beforehand, looks like they just resprayed. This took about 4 weeks. Now about 7 weeks later there are notable issues on each panel painted. Hood, bumper, roof, trunk lid, and both fenders.Most of the issues have to do with the paint chipping off and primer showing underneath due to fish eyes. Also there is primer showing underneath paint in several areas. Theres also a large scratch on the bottom of the door. My windshield is ruined; they wet sanded the whole windshield because there was so much overspray. The chips were claimed to be rocks; even if that is the case, you can expect 30 or more chips within 300 miles of driving. They did not deny damaging the vehicle; theyve offered no options other than a small discount for the front bumper.Buyer beware: this paint does not hold up. Four months later with normal driving; I have easily a hundred paint chips all over the bumper. This was the biggest waste of time and money. Over 2 grand for just a simple repaint. These guys werent even close to the cheapest option, but they absolutely cheaped out on their quality of work.
Came here to correct some damage caused from a mishap inside a parking garage. John was very professional throughout the process. His team corrected the damage so well that it looked like a factory finish once complete. Very impressed. Thanks Carsmetics!
My wife took her car here and Kawika Eva took great care of her. He even put Paw Patrol on so the baby had something to watch when the work was being done.The repair was perfect. The customer service was even better! We highly recommend bringing your vehicle here and we wont hesitate to do the same in the future!
Kawika and Doug (Carsmetics Store #2) were knowledgable and professional while addressing my vehicles damage. If you are seeking quality auto body repair, look no further!
Great place to go for body work. Very professional. Ken Smith was superb to deal with. I would give them higher that fie star if it was allowed. Its it great to need body work done on your car but if you need it done and want it done in a professional manner then go to this Carsmetics. Thank You Very Much!
John Wobrock met with me when I first came in to get a rear end collision repair looked at. From the beginning until the end John provided exemplary services. They gave me two choices for the repair one less expensive than the other which I thought also was unique. No sales tactics. John was excellent in communicating the progress and the completion and even arranged for a rent a car at a steep discount for me. Hopefully I never have to use their service again but if I need body repair, John Wobrock will be my first and only call. Carsmetics technicians did a great job. Looks like new. Thanks John and please thank everyone else that was involved in my repair.
This place earned a customer for life and future referred business. Kawika and John were full of class and friendly professionalism. The quality of the work, the fair and honest pricing, and the customer service were all top notch. The entire process was seamless. They completed paint work for my brand new Civic after a local dealership damaged it during installation of custom emblems. The paint blended perfectly with the rest of the car, they did a clean install on new emblems, and they priced it better than anyone in the area. I couldn’t have asked for more. Their high ratings and positive reviews are all well-earned.
Highly reccommend, will send family and friends to come here.
Best experience ever. My car needed quite a lot of front end work. Ken was patient, helpful, and quick when it came to my car getting taken care of. They said drop off Thursday am at 8 am... ready by friday at 6. Car was done Friday by 3pm! I wish I had before pics to share with the after pic but imagine the entire front end being held up by 2 rolls of ductape. I was in awe with the great work they did. I will return if needed in the future and will recommend to everyone.
I was referred to Carsmetics by a coworker. I was greeted by John who has only been employed there for a week and Ken the Manager. Excellent customer service from beginning to end. Thoroughly explained services to be performed with an affordable price point! Completed job within timeframe given and my car looks amazing! Will definitely spread the word!
I was initially skeptical of the suspiciously high reviews, but now I get it. From Start to finish the customer service is top tier. I think we can all agree that when it comes to vehicle repairs we sort of hold on to our seats when it comes to pricing, but with these folks, everything is laid out.Took my car in for some minor bumper damage, and when I say they made it look brand new, they weren’t playing games. They guaranteed factory paint, fixed the damage and that bumper looks better than from when I bought it. John, the Assistant General manager took good care of me. Hopefully I never need to go back lol, but in the case that I do, they’ve got my business.
Cavilo was great! Thank you!
I am very happy with the service here! Such a great job and the staff is HONEST!! John is so wonderful! Thank you for making my week so much better! My car looks even better than before!
Cannot recommend enough! They fixed a dent on my hatchback and it looks good as new! The price was incredible!!! Ken was great to work with! He was efficient, professional, and excellent with communication! Overall, very, very impressed!! Thank you for everything!!
Joey the manager assisted me through this whole process. He’s extremely personable, friendly, polite, and professional. I am more than pleased with the exceptional customer service and repair work I have received on my car. I highly recommend them to other customers!!! I now have a body shop for life!!
Came in to get my bumper fixed after an accident, and the entire process was super quick! It was very affordable, and they did a great job fixing the damages. Ken is also extremely helpful and professional. If I ever have an issue in regards to my car, I will definitely be coming back!
Could have better masking on certain parts but otherwise great
Great service and price
Carsmetics is the best place in Tampa for auto repairs! They are among the most affordable and quick that I have experienced. The staff is incredibly friendly, helpful & fair. They have fixed my car twice now and both times it has been an exceptional experience! Highly recommend!
Great experience here. John was a pleasure to deal with, great quality work, quick service, reasonable, fair and transparent pricing.
Professional, friendly, and honest. Brought my car in to get the front bumper put back into place and was in and out in 5 minutes. A very big help from Ken, him and their team do a great job.
Erik and Ken at Carsmetics are very helpful and provide quick quotes to get my car back on the road. Not only was the turnaround fast but the work is excellent! I will definitely go back (hope not soon) if I need anything else done. Thanks guys.
They do a wonderful job in record time and at a very reason price. Ive used them more than once!
Ken was so helpful and patient. I was treated like family! I will definitely be back.
We’ve used Carsmetics several times and each time they have gone above and beyond. High integrity, excellent communication and outstanding repair work. They make it easy, and I trust them.
These guys are the best. Quality work in a very timely manner and at a great price. I highly recommend them. Thank you gentlemen.
My visit here was far and above my expectations. Angelo displayed excellent customer service from beginning to the end. Quoted and kept the price of repairs. Honest and quick service. Truly deserves all five stars!
They are just great. Excellent work on my 2018 red Mercedes, at a reasonable price by wonderful people. I couldn’t believe how easy Erik Moore made the entire process.
Excellent service, price, and workmanship. I recommend highly.
Nobody enjoys going to places like this, but Carsmetics makes the experience enjoyable. Quick quote, quick scheduling, quick repair, cant tell there was ever a dent. Paid exactly what was quoted. Overall great experience and wouldnt recommend to others.
If I ever need cosmetic repairs, I would definitely go here again. I had a series of small gouges and scratches on my Ford Explorers fender protectors (from being sideswiped) and, within a day (in at 8:00, out at 2:00), they made it look like new. Unbelievable quality -like it never happened. And polite, professional service. Thanks!
Over the past several years, I have had to have body work done. Barry, John and the rest of the team are fantastic! They do excellent work. Their work is guaranteed for the life of the car. Very reasonable prices. These gentlemen take excellent care of their clients. They go above and beyond.
Outstanding experience with quality of repairs and service. John and Barry both went above and beyond to make sure my car was thoroughly inspected and brought back to original condition. They also assisted me with an issue I thought might have been occurring when I got it back. John was able to coordinate with me to drop off the car over the Christmas weekend and have it ready and waiting for me to pick it up (even though they were closed) on Christmas Sunday when I flew back in. Everything went exactly as he said it would and that was very much appreciated in a busy time like Christmas weekend. Great experience great quality and the employees truly have outstanding customer service skills. Highly recommend to anyone looking for fair prices and great quality.
Amazing service!
Perfect repair job! I took my car there for some minor collision repair on the rear bumper. They did a great job and the car was done even sooner than promised. Reasonable pricing, great experience.
I had taken my van to this location of Carsmetics a few weeks ago for a rear bumper dent repair. From start to finish, Barry and John especially provided terrific customer service from providing the estimate in a timely manner to keeping me updated on the status of my van. It was unbelievable how fast the repair was done so that I was not without my vehicle for long, especially for my transportation to and from work. The repair was absolutely flawless, my bumper looks as good, if not better, than when I first purchased my vehicle! It’s no wonder this particular location of Carsmetics is constantly rated as a leading body shop in the area which is how I chose it compared to other body shops that are closer to me in New Tampa. Please convey my thanks to that team, they are a true asset to the Carsmetics organization due to the professional and outstanding customer service they consistently provide.
I just took it in there last week and came back monday. To see my new fender and repainted front bumper, hood and fender. Looks amazing ! So happy I got recommended on taking it there. Definitely will be back if I ever need anything done on my WRX
Amazing work on my car, and they gave me a great deal on the repairs! They did need more time to finish the work and didnt let me know, but it was worth it. I was also able to leave my rental with them to get picked up, which was a big help.
I would recommend this shop to anyone. Great customer service and work. Very reasonable prices.
I recently took my Dodge Challenger to Carsmetics on Dale Mabry for some front bumper work. My car has a bright red pearl type paint job. I was incredibly impressed with the completed job. I was provided with terrific customer service by the manager Barry and even a free rental car. I hope I never have to return, but if I damage my car again, I will go see the good folks at Carsmetics.
With the invisible target that is apparently on my bumper, I am so glad to know Carsmetics will come through for me and consistently do a great job. Barry once again was helpful and efficient getting me all the services I needed to have my car fixed quickly and painlessly. The quality of the job was, once again, excellent - like new! Fast, friendly and fabulous. Now if only they can figure a way to buff out the bullseye that keeps people hitting me in the first place! Thanks so much for the wonderful job and the peace of mind.
I had a great experience. Had to get my bumper repaired and John took a look at it as soon as I pulled up. Customer service was quick and professional! I highly recommend carsmetics.
Carsmetics sure does go above and beyond for their customers! I had a hell of a day going from one shop to the next, and my last and final stop was here. Was greeted by Ken who was very helpful through out the entire visit. I had a little mishap with my bumper and was needing a little help securing until I get leave my car with them. John came around the corner and did his magic and I couldnt be more thankful! I do plan on bringing my car here for service, and would recommend you do too! Thank you guys!
Had 2 panels painted on my BMW and hood as well. Looks great, excellent high quality work - very reasonable pricing as well. Barry is a solid guy, I highly recommended A+++
Simple one day small job on my vehicle with no damage took two visits and double personal time to get it right. Quality Control issue with employees as the 1st time the paint was not consistent and the clear coat was covered in bubbles and blemishes. I had high hopes due to the previous reviews but the expert level for a small job was not evident.
Nice people but theyre incompetent. Paperwork was wrong, work was so-so, and I found paint in the interior of my vehicle. They were well intentioned, but next time Ill pay more for a better experience.
Excellent work, excellent customer service!! Championship Experience!
I am writing to express my Great appreciation for the professionalism, excellent work, and the best customer service friendliness ever from Barry & Ed at Carsmetic on North Dale Mabry in Tampa.My car turned out Awesome! I got just what I expected and more… I cannot imagine an easier or more pleasing experience… Those guys are the best! I won’t be taking my car any place else. The best and the friendliest team in the business! I highly recommend both Barry Bennett and Ed Phillips at Carsmetic on North Dale Mabry.
These guys do good work and are very communicative. They worked with the insurance company directly and handled everything. The insurance company was a real pain and Carsmetics handled their business.
I am so satisfied with my experience at carsmetics. After my collision, I went to carsmetics and Erik Moore, who was the most pleasant, helpful, and accommodating customer service employee gave me a quote in a couple of minutes. I had to pick carsmetics because I felt most comfortable with them and Im so happy I did. It only took 2 DAYS WHEN OTHER SHOPS TOLD ME 2-3 WEEKS! AND MY CAR LOOKS BEAUTIFUL! Erik Moore was so helpful, and for his representation at carsmetics, I will forever recommend carsmetics to people in need of an auto repair shop. I am not making this up! I am writing this review because I am that happy and satisfied with my experience. Thank you Erik Moore and the rest of the team at Carsmetics for all of your help!
Fantastic Service! My 3 series BMW needed major repair on the bumper and now is like brand new!! Thanks so much!
If you really love your car, I wouldnt recommend taking it here. The repair was fast, but the quality just isnt great. I picked up my car after sunset so I didnt get a chance to really inspect the paint properly. The following day, I found polish all over the bumper that I could not remove. To this day, I still cannot remove it. After a week of having the car repaired, the paint is looking foggy in 2 areas. To top it all off, they did a very bad job of masking off the rest of the car before painting. My taillights and parts of my rear hatch and rear fenders are now extremely rough due to their overspray and lack of proper masking.Overall, pretty amateur and sloppy work.
Carsmetics fixed up my car good as new! John & Barry were very professional. I hope I never need any more body work done on my car, but If I do, Im taking it back to them!
They always do an excellent job!
Fantastic experience, John and Barry took great care of my car, great communication. Thank you!
Great service - excellent job & really great people working there!! No complaints & would highly recommend this place!
I went here a few years ago with a damaged front bumper and side panel and several scratches on the paint. I didnt have to replace the bumper or the side panel; they were able to get them back in shape and repaint them. They did a great job blending, everything looked good as new. Before I came here I priced out the same work through the dealer I bought the car from and 2 other shops. Carsmetics was half the price. Im headed back there this week to get all the scratches and dings fixed that have accumulated over the last several years. Highly recommended.
KEN AND HIS CREW ARE FANTASTIC! GREAT CUSTOMER SERVICE AND VERY PROFESSIONAL! 👍👍👍👍👍
Very happy with the quality of work I had done.
The work here was similar to that of someone who restores cars in their garage. Its passable from a distance but when you look at it up close, you see flaws. Improperly matched paint, textures where it should be smooth, etc etc. Just rushed. Id go elsewhere.
Life saver every time I run into my garage :)
Job done right first time Professional
They did an awesome job on a minor repair to my car which would have cost me almost three times as much at a body shop.
Great repair job. Fair price.
We have taken two of our cars here for body work. Excellent job, great value, great service, manager Barry Bennet was awesome!
Walked in for a quote on a front bumper for a 2007 dodge ram. That was was my first mistake. I knew something was up when this guy repeatedly kept saying he was gonna save me a bunch of money. It was anything but that. It was ridiculous how many different charges were accumulated just to take off a bumper and slap on a new one! oh yea, aftermarket too. Here we go..$489 for the part, They wanted 50 bucks to replace the bumper and another 55 bucks to remove and install it, and this was all before labor! hmm..replace the bumper vs remove and install... whats the friggin difference? i got online and looked up the part number, guess what?...found it less than half of what these guys were gonna sucker me for.what was that about saving me money?? riiiiiiight. buyer beware!
Great place and they did an excellent job
Great honest service, very impressed
Minor body work at a reasonable price
Went for estimate. Ridiculously high
Quality work for fair prices
Cost effective and quality repairs
Quick & Friendly..
Rude people