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Gerber Collision & Glass
5601 S Adams St, Tacoma, WA 98409, United States
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Gerber Collision & Glass
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Da
Review №1

They are always so courteous and keep you informed throughout the process. They do excellent bodywork and in a timely manner.

HA
Review №2

I was there to get an estimate of my front bumper damage. The estimator (wish I knew his name) was very kind and honest. I highly recommend this place. Went to out body shops, but they offered the best price! But I was very satisfied with their honesty. Front desk lady was very helpful, and kind too. Thank you for your exceptional services.

Ro
Review №3

We took our car there for minor repairs. They did a great job fixing the damage, the timeline given was met, and the car looked great when picked up. The only reason I gave 4-stars was they side with insurance company instead of customer. Maybe isolated situation, but still left me scratching my head since I had out of pocket costs.

Co
Review №4

I wanted to drop a quick note to Cameron and his team. I had an issue with my fender that was popped out and wanted to get a quote to fix it. It was a simple fix so they just fixed it right there on the spot. So grateful for their willingness to be helpful and professional. If I ever need their services again, I will definitely go there! Thanks guys!!

St
Review №5

1st rate experience. They did a great great job on body work. My whole family have used their services.

Ol
Review №6

Was such professionalism from beginning with the customer service by Kameron Antle, to the quality of work by the techs on my vehicle. The service was the best I’ve had in dealing with stressful circumstances around car damage, that I’ve returned when I needed repairs due to an accident because of that service. I’ve had work done at Paramount collision as well as Kimble, and the service I received by Kameron was unlike any I’ve had at those places. Best service hands down.

St
Review №7

No appointment necessary. Robert looked over the car with a keen eye. Had an estimate in 5 minutes. Listened to our expectations and told us how things would proceed.

jo
Review №8

Guys please take your time and read my review, last year I dropped my car to this guys to fix my car and to paint my car very expensive audi rs class, they paint some spots on my car, insurance paid everything, but im very disappointed on some stuff what they done to my car,i told that guy to fix the dent, and he asked $500 cash, and I paid him but they didnt do all the dent, plus they scratch the skirt under the door when they did detail inside the car, and they keep saying that I did,I know 100000000% I didnt do, I did pick up the car in the morning and I didnt check what they done because all my family was waiting for me at the restaurant, I drop the car home then I took different car to the restaurant, after 2 hours I told my brothers to come to my house to see the car, once they got at my house, we start looking to the Car closer, and we saw the scratch on the car, and I took the car back to the shop to show what they did and they told me is not their fault what a big lairs, they put everything on my back,they broke my carbon fiber intake, very expensive, I paid $1200,inside the car they didnt do a good details, sand all over the place, they could take the car to professional guys who are doing detail only, but they didnt because they want to save money and to put in their packet, now I have to pay $300 for a good detail, they over spray on the left door and inside all over primer and doesnt go away, look like they didnt cover inside, whatever who installed the window on my car they didnt put the left side rubber level its sticking out, my front right door is not adjust, so all this stuff they didnt want to fix, and they keep saying all their work come with warranty, they are lie,I went to their shop couple times and they ignore me, I did contact my insurance and i told what they did, and insurance told me that salatinos guy called them, and they said its my fault, so now I see this guys are with 2 faces, no more business with this guys, Im done, guys its a lot of shops in Tacoma, so take your car to a shop were you will be happy, good luck

Sk
Review №9

Best place to go get your car repaired. Dont go nowhere else but this place. I recommend it wit 5 stars and 5 thumbs up 👍🏾👍🏾👍🏾👍🏾👍🏾

De
Review №10

Hands down, THE BEST CUSTOMER SERVICE in Tacoma. They have taken care of me every time someone has hit my car. From start to finish they are the best. I will not take any car I own anywhere else.

Ia
Review №11

Good Service, I was pleased with the repairs to my truck

Ag
Review №12

Very helpful while working with an insurance claim. My car looks good as new

Mi
Review №13

Mark was awesome, and the glass tech did a very nice job. I will check with them if I have another glass need

Be
Review №14

Kameron went above and beyond. My car hasnt looked this good since the day I bought it. Cannot recommend highly enough.

Ka
Review №15

The quality of work is fantastic! Ive taken two of my cars to them and each team theyve some great work and in a timely manner. Theyre also very communicative and kept me updated throughout the entire process.

Le
Review №16

Didnt actually have any work done, was a total loss as per insurance. However, these guys were clearly on my side, and watching out for my interests despite making no money off the deal. Would recommend.

Ka
Review №17

The guys at Salitinos take great care of me every time I go. Cameron is so great at customer service. He listens to the problem, gets the right tech and solves the problem asap. The techs are super friendly and so skilled. I will never go anywhere else for my auto body repairs.

Am
Review №18

They took really good care of us after my auto accident. Cost was fair and they did a great job. Quality work and on-time.

Ty
Review №19

Wow, they do amazing work. Taken 3 cars here and they look brand new after the collision.

Er
Review №20

The quality of workmanship, and especially the customer service (Justin was great!) is why I plan on recommending friends and family to Salatinos.

Se
Review №21

They were great. Professional with allot of knowledge.

jo
Review №22

Most disappointing deal of my life someone wrecked my car all I needed was an estimate and they acted like they were to busy to do it they put me on hold for three weeks then told me to go somewhere else. I was willing to pay to have any time they spent looking at it crazy cant believe a business advertises free estimates but wont do them f@&k that place.

Is
Review №23

Amazing customer service...will be the only place we ever take our carsRepeat customer here. Got my second car back from them today. Kameron went above and beyond like always to fix my car and deal with my insurance company! I would highly recommend them to one and all!Shout out to Justin for putting up with my annoying calls!

Da
Review №24

Could not recommend these guys enough. They took care of us in a stressful time from start to finish. Will be a customer for life. Thanks!

Ku
Review №25

Salatinos did a great job repairing my car. Staff was very knowledgable and very friendly. I would highly recommend them for your car repair.

Si
Review №26

😁 The staff are nice and they really take care of your car 😁

Da
Review №27

Salatinos were professional, quick, and did an oustanding job on my trailblazer. In and out in 2 days. Thank you all at Salatinos.

Cr
Review №28

Awesome shop, real friendly and knowledgeable folks there ! They do great work

Ti
Review №29

We dropped our truck off to kameron and was told it would be done in a few days well we were happy to find out it was ready the very next day couldnt be happier great customer service and on our way to pick it up we found ourselves stuck in some aweful traffic Jarred stayed late until we a river to pick it up thanks guys you rock Im not sure of any company going over and beyond the way you guys did we cant thank you enough...

Da
Review №30

Wow! Total professionalism, excellent price & awesome finished product. 10 stars!

De
Review №31

Another accident, same body shop! Salatino’s still continues to give the Best customer service!

Te
Review №32

Nordstrom of body shops #TenToezDowN

Je
Review №33

The quote that I received from them was over six times higher than where I had the work completed at.

Ch
Review №34

Finest Auto body shop in North America!

Bi
Review №35

They fixed my car, good job.

De
Review №36

Poor front desk customer service. Saltino’s returned parts scheduled to be installed, then blaimed me/customer for not confirming appointment. Said they returned the parts because they were too expensive to sit on-the-shelf for so long.

Dm
Review №37

Great service!

Ro
Review №38

Awesome service

Information
37 Photos
38 Comments
4.3 Rating
  • Address:5601 S Adams St, Tacoma, WA 98409, United States
  • Site:https://gerbercollision.com/locations/tacoma-adams-st-wa?utm_source=SEO_Local&utm_medium=SEO_Local_Snack_Pack&utm_campaign=SEO_WA&utm_content=SEO_Tacoma&utm_term=15167313
  • Phone:+1 253-472-2002
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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