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Precision Auto Body and Collision
5033 S Tacoma Way, Tacoma, WA 98409, United States
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Precision Auto Body and Collision
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Ja
Review №1

I just moved from Michigan where we dont need a front license plate. When I changed my registration I needed to put a front license plate on my car. I asked my car dealership if they would do it for me. They told me it was important to put the holes in properly and they wouldnt do it. They immediately referred me to Precision Auto Body and Collision to do the job right. When I called, they told me it wasnt something they usually did but would be able to help me out. They didnt even make me wait, they told me to come in and they would do it right away. What great service and the nicest people in the world!!!!!!!! Would recommend them for any job, big or small, they really care about you and the work they do!!!!!!!!!!

Mi
Review №2

The owner of PAB (Jessica) was so helpful in taking care of our car I cant thank her enough. First, she helped me when 5 other shops I called wouldnt. You see, I used to paint cars and I owned my own shop before so when I had a small accident with my wifes Toyota I bought a parts car and repaired all the sheet metal. Then I sanded all the parts and prepped it for paint. I could have painted it myself but its not environmentally safe to paint at home plus I wanted it done with a good air system as well as a heated spray booth. The other shops said they couldnt do it because I had prepped it but Jessica said bring it by and let her see it so I made an appointment and stopped by. She went over the job with me and I was impressed at her autobody knowledge. She then wrote me an estimate and even adjusted the amount as she knew I was paying out of pocket. I am fussy about color match, being shiny, dirt nibs, orange peel, runs, sags, etc as I have dealt with all of these things myself over the years. The car looks fantastic I am very pleased with it and can recommend PABto anyone needing autobody work. If I ever need more work done(knock on wood I dont, lol) I will take my car to PAB! Thank you Jessica and PAB staff!

Ma
Review №3

How the tree fall on our car took it in to get an estimate. Theyre very knowledgeable and credible and not with taking shortcuts on quality. Happy we visited them 1st

Ba
Review №4

I have used PAB 3 times in the last 5 months and have been very happy with the process and results each time. They were friendly, knowledgeable and efficient each time. I left with what I needed and wanted in far less time and for less cost than I had anticipated. I am glad to have found them and they will for sure remain as my go-to for any kind of body work.

As
Review №5

Gave me a fair estimate and were very upfront about the details of the repair. Once the insurance got involved they took care of it and gave me frequent updates.Car looks absolutely perfect, Id take it straight back if I needed any other work done.

Cl
Review №6

These guys were super helpful. I didnt need anything really extravagant, I had some door hinge pins in my 30 year old Chevy that has started to do the famous door sag a long time ago in finally broke down and bought the pins. They were very reasonable with my time and money. Very helpful people and even pointed me in the right direction of where to go and get other things done that they dont perform

Ma
Review №7

Its unfortunately rare to find a business that IS in business to satisfy the customer and will go all in to achieve that goal. Thats what my wife and I found at PAB. Jessica looked us straight in the eye and told us what she was going to do for us and if she couldnt get the it done the way we wanted it then she wasnt going to do it.I cant tell you how many times Ive left an auto service shop wondering how much of the work was done, was only part of the work done or if any work at all was done. Not at PAB! They stayed in touch with my wife throughout the entire process, both the car repair and her dealings with the insurance company. Jessica is a force to be reckoned with and with her mom backing her up theyre a Dynamic Duo that would retire Batman and Robin! JD Powers need to create a PAB award of Excellence in their honor🎖

Te
Review №8

Got a very honest quote. You can tell they are very serious about their work. Looking forward to bringing my vehicle here for its full blown paint job!!!

Sh
Review №9

Top notch work getting my 2010 camaro back into proper OEM condition after suicidal bambi t-boned me while I was on a road trip in Utah. Yellow is a hard color to mat h and o have a sharp eye and you absolutely cannot tell. They communicated throughout the entire process and even clued me in to the shady games my insurance company was trying to play. I would not take my car anywhere else but here and for good reason. Awesome, friendly, helpful people throughout the company!

Su
Review №10

I dont have a fancy car, I have a beat up truck. When I went to Precision Auto Body I was surprised at the way I was treated. I was told everything I could expect, what it would cost and was treated with respect. Jessica was honest and dissuaded me from a very expensive choice I almost made. She instead gave me an alternative idea that will save me thousands of dollars. Thanks

Ev
Review №11

PAB did a wonderful job handling my nightmare claim with State Farm. Im definitely changing insurance companies after seeing how they handled my claim. I really appreciate you guys fighting to have my vehicle repaired the right way and not the cheapest way. It looks great! I wouldnt go anywhere else if the need arises.Thanks again!!

Sc
Review №12

These guys are awesome!! Family run business with super friendly service. They helped me through an insurance claim process that I was struggling with. I’d be happy to use this shop anytime!

Mi
Review №13

Friendly professional and they did a great job repairing and painting my truck after a fedex truck damaged my vehicle, highly recommend this company

Le
Review №14

Precision Autobody turned my terrible situation into a great one. They gave me great advice on what to do with my insurance company, they were communicative and kept me updated more than any other shop I have worked with. They fought to get me what was best. They are very knowledgeable and have a great staff with great class!Thank you Loginne, Phil and everyone else at PAB!(Check pics, their work speaks for itself.)

La
Review №15

This place has been amazing! I was hit in a car accident and they fixed my car beautifully. Not only did they do an amazing job, but they communicated great with me on how things were going and what my next steps were. They even were contacting the other insurance company for me. I will always always always come here now for any of my auto body/ collision needs. Dont look any further, this is the place! I promise you! They are amazing!!! 10/10!! Thank you guys again for everything you have done. You have made this painful process so easy!

Me
Review №16

We have brought out Tahoe to PAB twice now after body damage from a car accident and a hit and run. They dealt with insurance to make sure that all the parts were factory parts and that all supplemental charges were covered by Allstate. Jess was such a pleasure. She was communicative and so helpful throughout the process. PAB did a fantastic job both times our Tahoe needed to be fixed. I highly recommend them for any/all body work needs.

Na
Review №17

Great business. Came in for a body repair because of an accident. The team was diligent and professional through out with your benefits in mind. They helped me deal with the insurance company to get the best replacement and they even absorbed some the cost that was short by the insurance company. Cannot recommend enough.

Ja
Review №18

Got into a fender bender and brought my Audi to PAB. Very professional and friendly service. Highly recommend this body shop!

Te
Review №19

This is a great family run auto body shop. We took our Mazda 3 in for water leaks and got immediate diagnostics done. Great friendly service, quick diagnostics, helpful recommendations . We highly recommend this shop and will certainly direct people their way!!

Ca
Review №20

I have never been in a car accident and was recently hit in my 2019 VW. I was very overwhelmed but Jessica and Erin were amazing. They were very clear about what to expect from the shop and the insurance. They gave me advice on how to deal with insurance and how they would advocate on my behalf. Once my car was deemed totaled I also received a call from the owner Phil who was extremely helpful with educating me on next steps. He even offered to 3 way call the insurance with me if I had any issues. I highly recommend Precision Auto Body and Collison.

Je
Review №21

I can not say anything negative about this shop. We brought in a 94 Honda that needed a new seat and antenna. Due to the age of the car, the parts are obsolete. Jessica went above and beyond. She found the parts within an hour. Very professional, had our car completed within 2 hours! Amazing shop. If we ever need any work completed again this will be the first place we call. Love them!!

Al
Review №22

Rude man on phone would not listen to me and immediately made assumptions without listening to what I said. If you’re a woman, don’t go here, they’re gonna gaslight you. I’ll continue to do my own work, thanks!

Ra
Review №23

I brought my Jeep in for body work because they are a Jeep certified clinic, Phil is a Jeeper, and Jess used to work for an auto insurance company and knows their process. While there were unanticipated delays due to shipping, they went above an beyond to make it right by me.Jess contacted the car rental place for me because THEY had me to my limit.No hassles with insurance after Jess took over....and Ive got a beautiful Jeep again.They are a great team!!

Mo
Review №24

To begin, I was rear ended on the 2nd of November with what looked like repairable surface damage to my 2017 Toyota Camry. My cars trunk was unable to close down, but I was still able to start and drive it. I took it over to this shop because I saw how many great reviews they received. This was my first collision ever so I did not know how the process worked nor the little important details I needed to know in order to get the best outcome out of this situation. The folks over at PAB are knowledgeable and provided me with guidance on how to handle the situation appropriately with insurance. Unbeknownst to me, it had structural damage from where the collision took place. This ended up with my car being totaled. Thankfully, my coverage was sufficient enough to pay off the rest of my loan to Toyota. Had I taken it to a preferred shop that my insurance provided, I would not end up with the same outcome. For any of my friends and family to be in the unfortunate situation of being in a vehicle collision, this is the shop I will direct them to as I am confident in their ability to deliver the best outcome for them.

Cl
Review №25

I can’t say enough good things about this business, my first time dealing with a body shop, and it was a great experience. They were very informative about what was going on with my vehicle, worked seamlessly with my insurance, and rental car agency. Very professional, you couldn’t go wrong. And the repair was flawless, kudos to everyone there that made it such a great experience👍😃

Cr
Review №26

Jessica was amazing while dealing with the estimate and the other owner was fantastic when picking my car up. Looked fantastic!!

Ho
Review №27

One of besy Auto body Best in business good experience. Thank you.

Sa
Review №28

Couldnt ask for more!This is my second time doing business with them.From drop off to pick up its an all-star job.They really do fight for their customers to get the best service from insurance companies. They will not allow them (insurance companies) to bully you when it comes to the quality of parts they put back on your car, or the quality of work they perform. They are honest and up front. Which is hard to come by in this field.I love the family environment! Its something businesses are lacking now days, but not here. They definitly have it figured out.I cant thank you enough for what youve done for me. Believe the 5 star reviews. Id give 10 if I could.

er
Review №29

Amazing experience! I brought my Camry in for a not at fault accident. These guys were able to deal with the insurance company when I couldn’t get them to call me back. I’m glad they had the patience to deal with the adjuster, because I was done with them. They helped me get into my rental quickly and overall a pleasure to work with. They did a wonderful job on my bumper. A very satisfied customer and would definitely recommend them to anyone needing work done. Thank you guys for an awesome job!

Wi
Review №30

Thirty days after I bought my dream car, somebody crashed into it in Tacoma, 150 miles from home. It was...really distressing. The team at PAB was so kind and reassuring on the phone that it was a terrific relief. The damage was extensive and repair took a long time, but they delivered my car before it was promised, and they kept me updated every step along the way. Best of all, my dream car is back to good-as-new condition. Thank you PAB!

An
Review №31

I had taken my minivan in after being rear ended on the freeway, and Phil was so helpful in explaining everything about the vehicle and why it was considered totalled, he even went to battle with the insurance adjuster who kept insisting that the van could be fixed even though the steel frame was bent. The staff was extremely helpful on giving us advice and also explaining the process of what will happen with the insurance adjuster, they have always answered any and all questions that we had. I would reccomend this place to everyone who wants a full detailed on the vehicle. Very impressed with this collision establishment!!

Jo
Review №32

Amazing customer service! Precision auto body really cares about their customers. It was my first time dealing with insurance when it came to car repairs and Precision made it a snap and stress free. They really saved me, thank you!

Ec
Review №33

My boyfriend and I came in today after being the victim of a hit and run. My car had some front bumper damage, but the biggest issue was not being able to get my hood open. We assumed it was the latch that was broken. This was bringing me much stress, as my car had no coolant, and I was already pushing it by driving it to PAB. After bringing it in, the kind lady at the counter helped me identify some of the issues the accident most likely caused, and the other gentleman was able get my hood open in like LITERALLY THREE SECONDS right there in the parking lot. And didnt even charge me! This lifted SO much weight off of us. My partner and I are not rich by any means. We dont make much money, but were prepared to spend basically all that we had to our name to fix this issue. These kind people did not ask for a dime. They did not take advantage of my desperate situation.They could have took my car back in the garage, and up-charged me whatever, and I would have most likely ignorantly paid it. I am so grateful to this place. I know it was only about a 10 minute interaction, but it really made our entire day. Thank you, guys!

Ma
Review №34

I recently visited here for a passenger side mirror replacement, and it was on of the best experiences I have had in an auto body shop. They were able find a way to nearly cut the cost of repairs in half, super friendly, and I definitely recommend this spot if you have any car issues! Fantastic people!

Ch
Review №35

I will never go anywhere else ever again! This place is amazing! I was just passing by on the road and noticed how nice the building was, for starters you drive into a very well kept and very clean property. The grounds are well manicured and the buildings are clean and organized. Once you walk in, you are met with both a smile and concern. You can tell that the staff truly love their jobs. They fight with you against the insurance companies too! Oh and that is all before I have talked about the quality of work! Seriously! The quality and care put into these vehicles for repair is unparalleled! I am so happy I am bring in some other vehicles to have some very minor repair work done. They have earned my business and I hope they have a chance at earning yours too!

Em
Review №36

This place is AMAZING to say the least. The owner and his wife are always extremely helpful. They keep their word and their work talks for itself. I have used this shop on a few occasions and have never left disappointed. They keep you informed every step of the way. They will do their best to help you out if you need anything during the repair process. They are all always professional and kind. I would highly recommend this shop to anyone that ever has to have and paint or body work done. I will use them every time I have an issue.

Mo
Review №37

When someone hit my new Honda Clarity and didnt leave any info, I had no idea what to do. I called Precision and was able to get an estimate that day. Loginne was amazing and she helped make the experience as painless as possible. She explained the entire process to me and put my mind at ease. She was great with communicating updates every week and keeping me in the loop about my car and my insurance claim. When I went to pick up my car today I was so happy! It looked brand new and just as beautiful as the day I bought it. Precision Auto Bodys work is unbeatable. I will be recommending them to all my family and friends. Thank you again Precision!

Ou
Review №38

Very helpful with.ins & the Quality of there work is amazing

Ro
Review №39

I had my car repaired there. They were outstanding. They did a fabulous job, matched the paint perfectly. It is an older car so I was worried about that but you cant even tell I had body work done. Their customer service was bar none some of the best Ive ever received. It didnt matter who I talked to, Logan or Christina, they both were on top of it. I will recommend them to anyone. Kudos to the whole shop!!

Ta
Review №40

PAB did an excellent job fixing my car! They handled everything and kept me up to date multiple times a week. The office staff is absolutely amazing, they are so friendly, helpful and super informative. I always felt like they had my back. Best of all, my car looks brand new! I wouldnt hesitate to recommend them to my family and friends!

Di
Review №41

I love this place! Always willing to go the extra mile. The office staff is highly skilled yet personable at the same time. They have a way of making you feel like family. Highly recommended!

Jp
Review №42

Ive gone to Precision Auto Body a couple of times now and each time I am glad for their supportive, knowledgeable, and thorough staff.If I have a question on something they always take the time to answer it with all the details I might need. Not only that, but theyve saved me several times by working through a problem to find the best solution compared to other places that would just start with the highest marked price.If ever your vehicle needs a repair, check out this small family owned business that works with you for the best repair plan.

Mo
Review №43

I received the best care ever. I came in because my bumper on my van was detached and I had it roped off. Before I even got out the car the owner said that is an easy fix and had grabbed his tool and had it fixed within minutes!! Very excellent customer service, they know what they are doing and are not trying to take you for your money like others are.Thank you so much!!

Da
Review №44

Awesome place to get your car work done. Great crew and they do amazing work!

Je
Review №45

My car is currently sitting, sad and broken. The moment I called Precision Auto Body, I have felt so much better! Everyone there is amazing. My car is a total loss, but they have helped me and my anxiety so much. I am not even close to being done fighting my insurance, but they have made me feel ready for whatever battle and STILL telling to call with ANY question. The least I can do is leave a review for them! AND I RARELY EVER LEAVE A REVIEW of ANYWHERE. If you come here, because you have to or wanted to, know that you can trust them with anything! They have definitely showed me they are FOR THE PEOPLE. I spew words of gratitude to them EVERY CHANCE I GET.THANKS AGAIN YOU GUYS!!!!!!

Ma
Review №46

Amazing company! They ensured that I got the most out of my no-fault accident and informed me on the best way to deal with the insurance company so I wouldnt get screwed over. Highly recommended to anyone!

Er
Review №47

My experience with Precision Auto Body has been the best experience of any motor vehicle business! I would recommend them to anyone because of the flawless service I was given. I was explained what went wrong with the vehicle in detail and given a more than fair price. I was given a call back in a prompt manner each and every time. I have never seen any business only carry five star ratings, and that is a wonderful accomplishment.I appreciate everything and will continue to promote your business.Very Gratefully,Erica

Mi
Review №48

Precision Auto Body is a premier class establishment. They are OEM process and parts only and are familiar with many insurance companies and their policies. I was dealing with AA crummy insurance company and throughout the process Carissa and her co-workers were there to help me understand the steps and provide information as well as set expectations so I knew what was coming next. They are consomate professionals and I would send friends and family there any time without concern. My #1 choice for body work if ever I have the need again!!!

Ma
Review №49

They were all really awesome at explaining the process of getting my Subaru fixed and helped me with good advice. I will always use them

Ca
Review №50

They did a fantastic job with my car. They fought to get my car fixed properly when the insurance company wanted to use inferior parts. They also went to bat against the insurance company when more damage was found upon re-assembly to ensure my car was repaired completely. They were friendly and would have had my car done several days sooner if not for the insurance company dragging their feet. I will from now on take my auto body repair work here!

BE
Review №51

Walk through the door and let all your anxiety and worries stay outside. Perfection, quality, and follow through are just a few of the things you will experience with Phil and Christina. None of us want a wrecked vehicle, however lets face it we expect it to look better than we brought it in. You will get NOTHING less than that at Precision Auto Body. I wont go anywhere else and neither should you!!!!

Jo
Review №52

Great customer focus and service. They regularly call with updates and status. They explained the insurance claims process clearly and managed each step for me. Very friendly and professional.

ka
Review №53

Pab is the best service I have ever had with an auto company. fast work, reliable and their work is fantastic! I have a hard time trusting people with my truck. they made me feel comfortable when they had it. They let me know what was going on with insurance companies and did all the phone calls for us even to get our rental car to us. they did morework than what was needed on the truck and made it look more amazing then before the accident if you need some work done on your vehicle this is the place to go!

Er
Review №54

My new truck was in involved in an accident and was I devastated. It wasnt until the first day brining in my truck and talking to everyone at Precision Auto body that it made devastation turn around. They treat you like family, communicate beyond any business I have dealt with, and help through all of the frustrations dealing with insurance companies. When I picked up my truck after being worked on, it turned out better than new. I will forever be a customer and recommend this place to everyone I know!

An
Review №55

I had PAB do some repair work to my 2017 Honda Civic after a fender bender. Excellent work, but what really stands out is their customer service. Phill found some very poor repair work was done to my quarter panel from a previous accident and repair done at a different autobody shop. He was extremely helpful talking to me about the poor repair and what I should do to get it fixed. He has spent time putting me in contact with a post-repair inspector, in order to assist with negotiating with the shop that did the poor repair. I appreciate all the time he has taken to help me and this was after my repair with PAB was already completed. Wish I wouldve gone to them for my first repair!

Ma
Review №56

This is my first time being in an auto body repair due to an accident and I am very happy I selected Precision Auto Body & Collision. Brent kept me informed all the way through the repairs. After the repairs were complete and I had a few days with my newly repaired vehicle I noticed that my door, which was recently repaired, was not opening correctly. I contacted Brent and he advised me to stop in and see them whenever I was available. I did and they jumped right on it and found a minor adjustment that could be made to the door. My door now works just like new. From a guy that use to be in the auto service industry, hearing, and being part of a few less than proud moments I am happy to recommend Precision Auto Body, Brent, Phil, and all of his crew. Thank you for your service

Jo
Review №57

I will start by saying that the body work that they did on my car was fine but things they were saying about the damages and previous damages felt shady and questionable. In addition, while my car was there it got broken into. Insane right?! They promised they would compensate us for everything that was stolen and make things right. They replaced the window but refused to take care of the things that were stolen, including parts of the car and personal items. They have questionable character and every time you talk with them it feels like theyre lying about something. I wouldnt trust them with my car ever again.

ca
Review №58

I have had to have repairs done here twice now. Each time I had flawless repairs. All OEM parts and the best service I ever received.

AB
Review №59

We have had two vehicles worked on at Precision Auto Body recently. The work was absolutely flawless and done in a very timely fashion. Loginne was very helpful during both experiences. Would recommend them to anyone!

Jo
Review №60

Wow! I dont usually write reviews but I feel I owe it to others to let them know about Precision Auto Body and Collision. From start to finish I could not have had a better experience than I had . The owners,Phil and Christina, are friendly, informative and really cared about me, my time, my wallet and my car. When I picked it up days before I thought it would be ready, my car looked better than new ( if that is possible). This place rocks. Thank you PAB & Collision.

Te
Review №61

Lets just start with this place is amazing. I grew up in NY with a family of mechanics and have never really been without an honest family member to fix my cars. I moved to Washington recently because my husband is stationed here. I hadnt seen him in over a month and on the drive up here I ended up denting and scratching the back door of his brand new truck. I was so upset and on top of that for the first time ever I had no knowledge of who or where to go to get it fixed. After reading the reviews I chose PAB. From the moment my mother in law and I walked in the door we were treated like family. The owner and his wife Christina and the rest of the crew went above and beyond. They not only had the truck ready by the day my husband came home, but also gave me a ride home and picked me up when it was ready. They went out of their way again and got other marks off of the truck, cleaned and vacuumed it free if charge. I am truly thankful there are still honest hardworking people out there like these guys! I found my new local shop.

Jo
Review №62

Honestly, the best experience with a body shop! Unbelievable customer service! Loginne was absolutely wonderful to work with! The work on my car was amazing

Mi
Review №63

Great sevice. Went out of there way to deal with a tough insurance rep. Got me omg parts and completed the job with efficiency and communication was constant.Great service. I highly recommend.

Ro
Review №64

Excellent service, advice, and hand holding... I had previously went to another shop, and I guess the job was just too much for them to figure out and do. Phil meet me at the door, and I scheduled everything through Christina. Professional as they were, it also felt like family, no question or comment I had was ignored. They also had rental car all figured out, and got more vehicle done and made to look brand new in no time.By the way, I had extensive gravel damage done to my car. I had never used insurance for an auto before, and they were the best at explaining things to me and advising me about anything and everything I had questions about.Precision Auto Body and Collision (Christina and Phil) will always be my shop for any body work. They are the best....

as
Review №65

I drove around all day looking for someone to fix my car. I finally was bout to give up when i saw this shop .My window was fixed before i knew it and they were so sweet and so helpful i scheduled to get some bodywork done. Thank you to the Harmons .No one but them will touch my 95 m3 bmw from now on . And my window works perfectly . Thank you

St
Review №66

Took my Focus RS here after a collision, chose them based on existing reviews and a personal recommendation. They were absolutely amazing and went above and beyond to make sure that my car came out looking bette than the day I picked it up from the dealer.

Ro
Review №67

I have had several of my cars worked on by Precision, and they have always done the BEST job. They have gone out of their way to make sure that everything was done right, and to my satisfaction. If you have to have body work done, then there is no one in the Tacoma area that I would recommend over PAB

An
Review №68

I was involved in an accident and my car was badly damaged. I was going to have my car towed to Abra on Meridian in Puyallup but I was told by a woman at my chiropractor to instead take it to PAB. She explain to me why I should and it turned out she was right. They are highly reputable and theyre not just in it for the money. They seem to honestly care a out their customers and actually engage in honest conversation with you. Well my car turned out to be a total loss. It wouldnt be safe for the class of car it was. They walked me through the entire process from the time they received my car until the time the insurance company picked it up. They are a very good company they told me they hoped I never came back...in a good way. I truly believe they will do whats best for you.

Gl
Review №69

We absolutely loved this place, they went above and beyond.They will work hard for you, especially when dealing with tough insurance companies!!!

ra
Review №70

I took my BMW to their shop when no other shop was willling to work with my insurance. Phil and everyone else there worked with me not only professionals but personally. My car is very personal to me and they took care of it and made it new. Beyond happy with their work and their shop. Thank you PAB.

An
Review №71

These people are amazing. Someone hit my truck and their insurance company was giving me so much trouble and the staff at PAB helped me through each step of the way. They updated me as to what was going on constantly, they dealt with the insurance company so I didnt have to. The ladies in the front office are top notch professionals and my truck came back in 110% condition and it was washed as well! I would highly recommend doing business with PAB. Solid 5/5 from me! Definitely coming back!

Le
Review №72

This shop is the ultimate definition of great customer service. They have been right by my side during this whole insurance nightmare and have given advice and support as well as make impeccable repairs on my vehicle.. They updated me every Tuesday and Thursday in regards to what my car status was and the status with the faulty insurance company I was dealing with.. All in all Im glad I chose them and Id reccomend them to everyone a million times over... Thank you so much PAB😊

Ph
Review №73

I am proud of our shop and how far we have grown in the past 30 years. From the first day to where we are at today we never stop growing. We are happy to announce that we are OEM Certified in Hyundia,Kia,Ford,Jeep,Chrysler,Dodge,Plymouth,Fiat,Mopar and recently Certified in Subaru, Nissan and Infinity! We are also Aluminum Certified. Thank You to all our Customers. Please Dont let the insurance Companies tell you things that guide you the wrong way.

Ka
Review №74

Super nice and understanding, very great experience for having to find a shop after an accident

Ke
Review №75

Took my truck there after a car accident and received excellent customer service. The staff was very friendly and helpful!

Al
Review №76

Did an excellent job on my car. Kept me informed every step of the way.

Ka
Review №77

Integrity is the word that comes to mind when I think of this place. I had just started checking out repair centers, after a hit & run demolished my back bumper. This place happened to be on the Met-Life list, the only insurance company Precision Auto Body works directly with. That simplified the whole payment & car rental process, but that isnt why I chose them.My initial questions were answered very capably by Phils wife, via phone. No pressure, just the facts pertinent to what I might expect next as I navigated this whole repair process. I brought my car in and was further impressed by the knowledge and expertise both Phil and his wife demonstrated as they answered question after question I hadnt even asked yet. All with a personable sense of humor that is very reassuring.Phil showed me damages from the impact I hadnt even noticed, patiently explaining what next steps would be. I felt my car would be in really good hands here. And I certainly was not disappointed! I was kept in the loop about any delays. A part was mistakenly delivered to Precision Collision, a company with a similar name. Phil also sent back a rusty part he refused to use in my car, necessitating a re-order. Integrity, pure and simple.My Chevy Impala gleamed in the parking lot, so much so that the man who drove me there from the car rental place exclaimed, Sweet ride! when we drove up. Not only was the outside immaculate, the inside was tidy with vacuumed floor carpets, a clean dashboard and a sparkling windshield. I drove out of that place with a new affection for my car, and great thankfulness for all the help I had received. Precision Auto Body proved to be a Godsend for me, and everyone I know who has need of auto body services will hear my success story!

Ca
Review №78

Had my TL-S worked on here and they do great work and are honest plus military friendly. Ensure 100% customer satisfaction.

Bi
Review №79

I had a great experience with Precision Auto Body. They were on time with their promise of completion and the work was done as if there had been no damage to the car at all. I would recommend PAB to whoever needed body work to their automobile.

Jo
Review №80

I brought my Benz in 2 weeks ago with key scratches on both doors, also some minor sratches when i park next to people. But they make all of them disapear. Also there are no extra charge for the minor scratches that they have helped me fix it. Best place to fix your car ever. The 2 ladies at the front desk are very nice and friendly. Id recommend this place to everyone.

Ma
Review №81

A very knowledgeable place to have damaged car taken to help work through insurance claim.

BJ
Review №82

I went to PAB largely based on the reviews written here and I was not disappointed. Phil was quick to find a cost effective solution for my repair needs. If I would have known that it was going to be so pain free I would have had the repair done much earlier. If you are looking for a cost effective but high quality solution you can count on PAB to treat you right.

Ro
Review №83

ALL the folks down at PABC did everything they said they were going to do and more. My truck looks brand new!!!! They were friendly, helpful and ALWAYS kept me in the loop during the process. Having an auto accident is stressful enough without having to deal with shady insurance companies, but PABC took care of everything. Special shout out to the wonderful Loginne Bottoms and Christina Harmon for your professionalism and courtesy. You went to bat for me and scored a home run!!!! THANK YOU PAB & Collision!

Jo
Review №84

They keep you informed with when your Insurance company is not doing ..

Se
Review №85

Have been rear ended and needed back bumper repainted and a little body work done to it. The owner did a great job and did some body work on the bumper for free because insurance wouldnt cover it due to it being from a previous accident. They did a great job, fast and it was a pleasant experience. Would recomend to anyone who needs work done right.

As
Review №86

Im thankful I found PAB on the web. Theyre a small business and everyone in the shop sincerely cares about their customers. To start, Brent explained my options to quickly get a quote from my specific insurance company. When the work started and prior damage was discovered, they kept me in the loop and explained what the plan. The work was still done in the timeframe promised. I am thankful to have a body shop I can trust.

Nu
Review №87

Today my check engine light came on. I called my dealership and they quoted me a crazy amount for a diagnostics test. I decided to call around and found Precision Auto Body & Collision on S. Tacoma Way. I spoke with a guy named Phil, who told me to bring the car in and they would perform the diagnostics test for much less than what the dealership had quoted me.When I went down to retrieve my car (my sister dropped it off for me) not only had Phil performed the test, but he had printed out the variables of issues the code brought up and he called shops that dealt with those issues to find out what my next move should be. He then explained each item to me and what it could entail and recommended a couple of places he had personally used that were trustworthy. It was after all this I discovered, THIS IS NOT WHAT THIS PLACE DOES AT ALL. Phil went more than above and beyond, he went out of his way to help me.I am amazed and astounded by the level of customer service provided by Precision Auto Body & Collision. They can perform many services beyond what the store name entails but they dont do actual engine work..Thanks Phil. Youre truly awesome.

Je
Review №88

PAB has great customer service and does excellent work! I recently took my Mazda in for some repair work I needed done on my rear bumper, the staff was knowledgable and helpful, and my bumper looks better than new! I highly recommend this business!

Ca
Review №89

Amazing, dedicated, attention to detail and family oriented business. Best shop around!

Ji
Review №90

Precision Auto Body is the best of its kind in the area. I came home from vacation to find that someone had sideswiped my 2014 Camry. My side window was smashed, my door, mirror, front fender and bumper were banged up, dented and marred by paint from the car that hit mine.As a personal injury attorney, I work with a lot of repair shops. PAB has worked on a number of client cars, and did great work, so I knew that they would do a solid job on my car. Im very, very happy with the work PAB did.Loginne kept me updated every step of the way, and her team did an excellent job of returning my car to looking new. They were also zealous advocates for me when the insurance company tried to have them cut corners. PAB kept my insurance company honest, for which Im incredibly appreciative!If your car needs body work, call Precision Auto Body and Collision. They are the best within at least 30 miles.

Ch
Review №91

I brought my Jetta into PAB and they took the time to make sure that everything was repaired to better than original standards. I got a full explanation of what was going to happen and was updated with the status along the way.Thanks to all!

Ri
Review №92

Precision auto body did beautifully with my damaged car. Looks like its never been in an accident and its brand new off the showroom floor. They didnt cut any corners and used the OEM parts like i requested. Loginne is awesome to work with. She stayed on top of everything. Will def refer this body shop to anyone and everyone that needs any kind of auto body repair.

Pr
Review №93

PAB has excellent service and follows OEM procedures. They work for you - the customer, and not the insurance company.

AW
Review №94

I have taken my fleet of vehicles to PAB for over 10 years and they have always treated me like my vehicles matter most, the repairmen, the office staff, and the owner all work together to provide a first class experience. Thanks PAB for your help!

Jo
Review №95

Precision Auto Body (PAB) is by far the best auto body shop I have ever done business with. At the front desk I was warmly greeted by Loginne and offered coffee. When they were ready to perform the alignment on my car, Phil and Dean were incredibly professional and meticulous in their execution of my alignment. They kept me informed of what they were doing and why they were doing it and answered any rookie questions I had about suspension and alignments. I am definitely a life long customer now and will never hesitate to refer any one to Precision Auto Body that needs a reputable shop. Thank you PAB!

Co
Review №96

Loginne told me when we first met, we dont work for the insurance companies, we work for you. My experience with Precision Auto Body (PAB) certainly attests to the truth in that statement.PAB provided the BEST service I have ever had with a body shop. I brought my car in after it had been involved in an accident and, months after the incident, was informed by the place where I get oil changes that the tie rod was out of alignment; long story short, the car had a lot more mechanical issues from the accident than initially indicated by the previous body shop -- sufficient to deem the vehicle a total loss.PAB thoroughly inspected my vehicle, communicated with me regularly, and really advocated on my behalf when conversing with my insurance company. Loginne was transparent about the process and answered all my questions. PAB provides the kind of work and puts in the kind of effort that ALL body shops should strive for.Thank you, PAB!

Dr
Review №97

No auto accident is wanted, especially an injury accident that lays you up! Should you ever find yourself in such an unfortunate situation I believe you will be hard pressed to find a better business than Percision Auto Body or a better advocate than their employee Logan. Logan was a godsend. Her willingness and patience to ensure we completely understood not only the process that her employer was involved in for repairing our vehicle, but how to best promote our options as an independent consumer are almost unheard of in modern business practices! If you ever wonder why you chose an independent highend shop rather than a preferred shop recommended by the Insurance company, you just have to ask yourself who they are working for and where the loyalties lay. Our vehicle turned out to be a Total Loss based on the Independent Claims Adjustors evaluation of our vehicle. Percision Auto Body could have left it at that if they wanted. In the true form of total customer care, Logan stayed in the game and made a tough process not only manageable, but ensure we attained the best result. Thank you Logan for bringing integrity and professionalism to a complex and often shady industry. Class and character based business practices are so rare.Sincerely,Drew

Ti
Review №98

Last month someone made a last minute right hand turn from the left lane. Resulting in a lot of front end damage to my vehicle, I googled auto body shops near me and read tons of reviews before I came across Precision Auto Body and Collision. They had TONS of great reviews so I chose to go with these guys! Loginne was nothing short of amazing! She quickly got a very detailed report written up for the other drivers insurance, there was some timing delays due to the insurance adjuster just doing his job just as well as Loginne was! Loginne handled EVERY THING! She kept me updated on the whole process with updates twice a week, I was included in all the emails between her and the insurance company not only was she firm and didnt stand down she was very professional and knows what she is talking about! The insurance company of course was pushing for the cheaper after market parts and Loginne fought hard to get the OEM parts paid for. She ordered both after market and OEM parts did a very thorough inspection of the parts detailing all the ways how the after market parts were unacceptable! In the end she was able to get the insurance company to pay her quote to the penny! She even touched up a scrap that I created months before the accident, with no charge to me! Precision is no doubt my go to shop! The customer service is absolutely outstanding and the shop did amazing work and did it very fast once every thing was approved through insurance. I couldnt be any more satisfied with this family owned business!!

Jo
Review №99

I had my Escalade front bumper and side fender replaced at PAB and they did an outstanding job not only does it look great they got to match the paint which I heard is hard to match the tri coat paint so great job guys. Becca and Loginne where great to deal with and would up date me every Tuesday and Thursday and a big thanks to Phil who explained to me the prosess of the repair thanks again you guys have a customer for life.

Ni
Review №100

Did great work replacing my bumper on my 2017 toyota tacoma.

Information
46 Photos
100 Comments
4.8 Rating
  • Address:5033 S Tacoma Way, Tacoma, WA 98409, United States
  • Site:http://precisionautobodyllc.com/
  • Phone:+1 253-472-5039
Categories
  • Auto body shop
  • Air conditioning repair service
  • Auto body parts supplier
  • Auto dent removal service
  • Auto electrical service
  • Auto glass shop
  • Auto repair shop
  • Painting
  • Wheel alignment service
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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