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Hi-Tech CARSTAR 6th Avenue
4408 6th Ave, Tacoma, WA 98406, United States
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Hi-Tech CARSTAR 6th Avenue
Comments
An
Review №1

This is a highly professional team that made me feel comfortable and confident from our first interaction to the day I picked up our repaired vehicle. They kept me updated on the progress and stages of the repair process through regular texts so that I knew exactly what they were working on and when it would be finished. The office staff was courteous and non-condescending and I appreciated how easy it was to work with them. I will use their services again.

Ka
Review №2

Took my SUV in after it got smashed in a parking lot, they were professional from beginning to end. My car looks beautiful, like new! They went the extra mile for me, and I really appreciate them.

Ha
Review №3

We were in a hit and run and they did everything right. No cutting corners when it came to fixing it and even replaced a window for us that had broken somehow while still in our possession. Highly recommend. Super friendly group of people too!

Br
Review №4

That made my truck look brand new! Great work and great communication.

Br
Review №5

These guys did a great job! The kept me informed throughout the whole process, and even completed the repair earlier than anticipated. I will definitely use them again.

in
Review №6

Repair took longer than expected, but communication was exemplary throughout the process and my sweet vehicle was returned looking like new. Everyone I interacted with at this location was kind, professional and courteous.

Ed
Review №7

I was recommended here by my insurance company. They provided updates throughout my repair so I was always up to date with what was happening. They were very professional and helpful and made it look like nobody ever even hit my car! Highly recommend!

Li
Review №8

First time here and they did a great job! Very efficient and kept me informed by text. Also they coordinated the rental car very well.

Al
Review №9

Professional, easy, friendly. My car was nicely cleaned when I picked up.

Mi
Review №10

Excellent quality work period !! 5 star from the beginning to the very end project . exceeded our expectations and we will be using their services again for sure ! Thank you again for being a 5 star business !

Ja
Review №11

Very friendly service, kept me updated on my cars progress and explained what they were going to fix and how and didnt add anything random extra. They did exactly what they would. Definitely would reccomend and if ever needed would use them again.

Ta
Review №12

The staff was friendly and timely with getting my vehicle fixed. I would go to them again for sure if I needed any body work done.

La
Review №13

My car sustained major damage in an accident. They were so kind and courteous in every interaction. They kept me informed every step of the way of their repair, worked with my insurance, and returned my car to looking and driving better than before. I would definitely recommend them.

Gi
Review №14

I love the service I received from Hi-Tech Carstar. Very fast, high quality work! If I ever need paint and body work again I’ll definitely be back.

Lo
Review №15

Got hit in the parking lot of Costco and our rear fender and rim was damaged from impact. Wetook our vehicle to Hi-Tech Carstar on 6th Ave. and they did body work and painting. They also checked on our vehicles alignment to make sure no issues were there. They re-finished our rims and now the damage that WAS there ISNT anymore. We cant even tell there was damage! Very professional and their customer service is AAA+++ tops!!! Thank you to the staff at Hi-Tech Carstar! We are extremely satisfied with your top-notch service and quality work!

As
Review №16

Steven was very helpful and professional! I was updated every step of the way. I was impressed with the outcome of my car. I would highly recommend CarStar.

de
Review №17

Great work and comnunicated throughout the whole process.

ma
Review №18

They were very professional and did an amazing job repairing my car back to being beautiful

Ch
Review №19

Awesome. Steve in the office is great

Ma
Review №20

Good experience considering the circumstances.

As
Review №21

Extremely good work, on time and communication was great from Steven!

ch
Review №22

Excellent collision repaired to my son car!!!

Ca
Review №23

I needed my daughters car repaired while she was out of town, and I was arranging the repair from another state as I dont live in Washington. Steven at Hi-Tech was wonderful and went the extra mile--totally! Because my daughters college was on break, I sent him the extra keys and he (Hi-Tech) was kind enough to go pick up the car. Then, true to his word, the repairs were done within the time frame I requested, AND they drove the car back to my daughters house--without a charge/fee. I chose Hi-Tech because of its proximity to the house but mainly because of the great reviews.! They were so accommodating and professional, and we would use them again were there to be a need. Fantastic customer service and repair-work!!!!! Thank you! CBW in MT

La
Review №24

Repaired right rear quarter panel and rear door damaged by white car scratching those pieces and leaving paint on my car.

Ma
Review №25

They had my corvette for 6 months plus. Part of this was difficulty finding parts. When we picked the corvette up we noticed a scratch on the back deck lid that they tried to buff out. After we got home we noticed many more problems. The whole front bumper assembly is damaged, emblems were replaced and are off center, gaps on fenders are different from side to side and what looks like buff marks on the hood that should have been taken care of. Pat communicated through the whole process but on the whole did a very poor job. State Farm was worse. They drive business to this shop as their preferred provider. The insurance company made me feel that if I took it to the shop that I wanted to I would have to pay the difference. So I took it to their preferred provider. If you want your car repaired properly the body shop and insurance company will negotiate a fair repair bill. My corvette is now at the new shop and judging by the time they have taken to go through all repairs to correct it will be done right.

wi
Review №26

Everything went very good and timely.

Sh
Review №27

They were extremely fast with fixing my car. I had dents, scratches and more after an accident and now my car looks brand new. They kept me updated everyday and called to let me know they were done early. Customer Service is on point. Everyone is friendly and courteous. I noticed a whistling sound when I started driving and called to see if they could check it out. They brought me in same day, got someone in my car to hear what I was hearing and figured it out. It was no problem getting my questions and concerns taken care of. I would definitely recommend them. The prices were decent too.

BJ
Review №28

Top notch, good customer service!!!!

Sc
Review №29

Carstar got me in quick and provided the best customer service. They always kept me updated on the progress of their work even though I never asked them to do so. The craftsmanship was the greatest bar none. Javier was especially helpful in painting and overseeing the project. I could not have asked for better service and quality of work. Thanks Carstar!

An
Review №30

Great work fixing damage!

M
Review №31

Very happy with the service here! They keep you informed every step of the way and the original estimate was very accurate. The team even went above and beyond to diagnose and repair a starter issue that another auto shop could not even detect! So relieved to have a reliable car again.

Je
Review №32

Steve was very helpful. However your parking has alot to desire. Its a collision waiting to happen .

Sh
Review №33

The customer service was good and price to. They do a good job

Kr
Review №34

I stopped by CARSTAR on 6th earlier today -- they were quite busy in the office and had a lot of cars in the shop. Regardless, Mike who was handling the office by himself at that time, came out and looked at my car at my request, advised me about what was needed regarding a problem with my bumper. He also took the time to install a few clips that were needed near the bumper. I appreciate Mikes help and told him I will come back to CARSTAR with my car for the repair to my bumper in very near future. My interaction with Mike left me with a very good impression of CARSTAR.

Tr
Review №35

Second repair here, always open and honest with estimates, time for completion. Work done is clean and professional.

An
Review №36

Thanks to Pat and everybody on his team for the terrific work they did on my car it was horribly scarred and damaged in a car accident but it was brought back to life to her former Beauty just as the day I rolled it off the lot it was a really smooth process from getting the initial quote to getting my car back if I ever had to take a car to get repaired for body work again Pat and his team would definitely be the place that I go and recommend all my friends go as well

Ja
Review №37

Friendly group of people. They took care of us and made sure we were taken care of as well. Highly recommend using this shop for your repair needs.

Mi
Review №38

They stayed in contact and did a good job. They also stayed in contact with the adjuster and car rental company when I needed an extension.

Mi
Review №39

Worst people ever, especially Steven, he did the worst estimation ever, after i was to another estimator and the difference was totaly, they input me to go there and repair my car, so thats why they put to me and my insirance an estimating for couples dolars after to get more from the insurance ! wish to close this shop, non professionals!

Ca
Review №40

Fantastic service, and responded to my accident super fast

Ra
Review №41

Worst experience of my life bumper was misaligned had to go back there after already waiting about a month to pick up my Mustang now A month and a half later my paint job is already fading after Ive already taken it there twice these people are absolutely the worst. Take my word and dont go here.

Ke
Review №42

Very nice people. Will post more when the car repair gets done.

Co
Review №43

Very prompt and courteous.

Sk
Review №44

Great company

Information
11 Photos
44 Comments
4.2 Rating
  • Address:4408 6th Ave, Tacoma, WA 98406, United States
  • Site:https://carstar.com/locations/wa/tacoma-15221/
  • Phone:+1 253-752-1000
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:8AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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