This vision center was great! Everyone is so kind and attentive! I’ll definitely be back!

Women at front desk need to learn the concept of customer service … They lack positive communication skills! I think they missed that day during training!

Every time I come to this location my experience is wonderful! All of the stuff are extremely kind as well as patient and always more than happy to help! Tania, specifically, is wonderful and a joy to see when due for a visit! Overall, you will be pleased after your visit- perhaps with a brand new pair of your dream glasses as well!

Richelle was very helpful and knowledgeable. Very nice she complied my shoes.

Before you wait two week or longer be sure that the receptionist confirms you insurance company. When I called two weeks ago the receptionist only asked if I was going to use insurance and never asked who my provider was knowing Nationwide doesnt accept all insurance brands or types.I wasted two weeks waiting for an appointment. Do your own do diligence since this location is short on attention to details.

Wanted to take my kids to this location but based off the reviews and the fact that Ive requested appointments online and waited for response and called multiple time at different times of the day even at 9am right when they open guess Ill be going somewhere else. 👎👎

The ophthalmologist is fantastic nice when i had my exam but everyone else there is clueless and rude, especially the females. Made an appt for my boyfriend with a female over the phone and when we showed up, he wasnt in their system!! Double checked to make sure the number i called was their location and it was. Waste of my time.

I have had to wear glasses since I was 3 years old. I am now able to wear both contacts and glasses because of the patience and diligence by not only the Dr. but also the staff. I also have medical conditions that affect my vision and need attention. Tania is by far the best at providing what is needed, she works with my insurance to make sure I receive the most benefit possible. Great people, invaluable service! Thank you!!

Dr. Huber and his staff are excellent. Im bringing my family from the North Valley to him. Theyve had a hard time finding a decent eye doctor and glasses. I wouldnt suggest anyone else. These folks are a true blessing and definitely needed in the Surprise area.

Thank for helping my sons pick out their glasses . Great place to come friendly service . Very clean inside .

Tania is an amazing manager. Super helpful and provides the best service!

Theres a reason no nationwide locations have a good rating. I have been to many locations and customer service is terrible at all of them. Front desk staff are unknowledgeable and unwilling to help with anything. I never got called when my contacts came in, for weeks. And then they ordered contacts I asked them not to

Best eye Dr., cust svc, staff, etc. that I have been to, will definitely make it my regular eye Dr office going forward.

I went in and did a medical as i was having problems with my eyes i went through the whole exam doctor seemed very nice afterward i was told if i wanted a copy of my prescription it would be an additional $ 18 ok i paid it went back the next day and ordered glassed was told 3 to 5 days now it has been 7 days and i am told it will be another week as they had to send the frames to the lab and the lab just received them wow also the possibility of contacts was never discussed with me as an option to glasses also the 2 pair for $99 turned into 1 pair for $140 so i call and ask about contacts they tell me since i am a new and existing customer it would only be an additional $50 for a fitting and i could just come in so 1 1/2 days later i go in explain everything to the lady and she tells me she could get me in in 2 weeks mind you there is only 1 other customer in the store besides myself i explain i will be leaving town for work and will not be beck till the end of October and she replies that i have 90 days to receive that $50 dollar deal i just told her i would not be in town for the next 90 days as i am to leave in 2 weeks that is why i came in now so we would have time for the fitting ect ect so it seems they are more concerned about taking money from new clients than taking care of a new and current customer mind you i have never had glasses or contacts so all of this is new to me and they sure didnt take any extra minutes to help explain anything to me about any options and i feel like i have been ripped off and disregarded so i have only rated 1 star and i would not recommend anyone go there and since this needing glasses thing is all new to me i really am not sure as to were i should take my business to but it wont be here at the Greenway and Cotton ln store in Surprise