They did an oil change for me not too long ago. Getting an appointment was quick. Same day appointment. Guy at the front desk was very nice. They were quick and did a great job. It was decently priced. Also, they didnt try and sell me a bunch of other services which is very refreshing. I would recommend every one go there for service. Knowledgeable staff. Very great!!!
Tom and Preston were very polite and straight forward while negotiating the amount for my car inspection. I was thrilled that I could pay the amount over the phone, something I didnt think I could do nowadays. I very much appreciated the hospitality and the patience of both Preston and Tom. In addition, they fixed a previous issue that I had no idea about, free of charge. I will definitely use Mr. Tire Auto Service again. Thank you!!
Great service! We were in town & the car started knocking. We made it to Mr. Tire & the gentleman said my alternator was bad needing replacement. He gave use a couple options about repair & didn’t charge us an arm & a leg either. My car was repaired in a few hours. I think they took pity on us since we were from out of town & had a very long drive ahead of us. My car hasn’t been this quiet in a long time.I recommend this business.
Theyre batting 1.000 by my account! All three times my girlfriend and I have been in they have been totally transparent with the potential issues at hand and theyve fixed everything quickly and inexpensively. A lot of mechanics Ive been to in the past will try to pull a fast one on me, and while I admit on my first visit I was a bit skeptical when they mentioned work that might be required... but they quickly removed any doubt I was holding onto when they handed me the bill. Truly incredible mechanic shop. I will be taking my vehicles here for ALL future work required. Thank you all so much! BTW Tom and Preston are both AWESOME!
I always get wonderful service from this shop. Ive been going here since they were Monroe Muffler and the transfer to Mr. Tire seems to have gone smoothly. I like the option to request appointments online. 5/5 would always recommend this shop!
We were just passing through town on our way home from vacation and ended up with two flat tires. Not only did Mr. Tire have the quality tires we needed in stock, they had us in and out in under 30 minutes. Appreciate the service and timeliness!
Brandon was very kind and they were genuinely interested in what was going on with my vehicle. They didnt try to just run up the cost, they called me and offered where things could be cheaper or where things were more serious and needed more money to buy better parts. would definitely come back to them again.
My brakes went out getting off 81, was pretty sketchy. I was from 300 miles away from my home in Pennsylvania. I managed to get it to Mr. Tire and they were absolutely great. They managed to fit me in, didn’t try to sell me unnecessarily things, and did quick, quality work. 5/5-Stephen
We got a slash in our tire and needed to purchase a new tire. We ordered 4 new tires to be installed today by another tire center close by Mr Tire. Was called and said they would have to reschedule because one of their employees didnt show up to work. I told him I had a donut on and I was heading out of town. So he said come on in. Later they called again and said they didnt come in on truck. So we went to Mr Tire and Preston got us taken care of quickly and we were on our way. We cant thank you enough for your professional help. Would recommend.
Knocked the weight off my tire. Did NOT TIGHTEN MY OIL CAP AND LEFT BOLTS OFF MY GUARD UNDERNEATH. HAVE OIL ALL OVER MY ENGINE. HAD TO ADD 3 QUARTS OF OIL. AND MY TIRE WARNING LIGHT IS ON. HAVE CALLED AND NOBODY ANSWERED THE PHONE. SO I WILL BE RETURNING THEIR IN THE A.M. FOR A FULL REFUND AND TO HAVE MY TIRES BALANCED.
Fast, efficient service with lots of available appointments. Little pricey on the oil change- the advertised prices are the basic package that is strongly upsold.
These guys are great!!! Went it in after my low tire pressure indicator came on. Within minutes my car was in the shop and the problem was located. In about 20 minutes the screw was out of my tire, my tire was plugged and I was ready to go. Guys were so friendly and helpful to me, plus super fast service. I will definitely be returning whenever I have issues again. Thanks guys for all your hard work !!!!! Great job!!!
They are great for more tricky internal repairs. Stuff in the undercarriage, and under the hood. They are usually busy so call ahead and make an appointment. They dont do electrical work however.
I had an excellent experience. Everyone was friendly, helpful, and now my car is back up and running.
I came in for tires and was sold an alignment over the phone. I do not have confidence that the alignment was needed. My tires were not wearing unevenly and the vehicle was not pulling. I asked for a printout from the alignment machine and was told they could not provide it. Probably wont be back based on this.
Friendly, quick, and very reasonable price.
Highly recommend this place! I have been coming here for years. They always do a great job and I trust their judgement of what my vehicle needs.
Great fast service at reasonable price.
I’ve been coming to see Tom at Mr Tire for the past 7 years for oil changes, inspections, tires and some repairs. Tom, Don and Ed have taken good care of me and my three vehicles over the years. Very honest, fair and trustworthy every time I’ve come in. It’s a great place to come, thanks guys for your hard work.
It’s five star treatment and service dealing with Tom because you can rely him.
Mr.Tom was awesome. The customer service is awesome as well.
Tom always gets me in quickly and prices are reasonable. They do great work!
Tom with Mr Tire has always operated and treated me with the highest level of professionalism. Always informative and up front with costs and cost saving tips. I have been coming to this Staunton location for a decade and have nothing but top regards for this branch and its management!
Jonathan and Tom have both taken care of my suv anytime I need something done to it! Great customer service, and very professional. I really appreciate the whole team being there for me any and every time I need them!You guys rock!
I had a very pleasant experience getting my car inspected at Mr. Tire. This was my first time using this company. I had read the reviews before choosing them and I was not disappointed. I made my appointment online and the whole drop off, pick up process was so easy. Tom, the manager on duty was extremely professional and polite. I had one minor repair to be done for the car to pass inspection and it was completed just fine. I will be going there again.
Tom and his staff have always treated me very well. They are professional, always polite and very good with servicing cars. I service all of my vehicles there and I see no need to change. Thank you Tom!
Quickly and affordably got me back on the road.
Tom was absolutely amazing and so helpful. He was very knowledgeable and professional. I had a great experience here and i highly recommend doing business here.
They told my girlfriend it was going to be 450 to replace the tail light of her subaru, the light alone was 350. After an intensive 2 minutes of googling while still on the phone with them, she realized the parts were only 150 and decided to get her car back. The elderly man at the register was rude and disrespectful towards her when she went to pick it up. Will never go to again.
Great place with great employees. They are always so welcoming and give me the best service around.
I have been coming to Munroe Muffler- now Mr.Tire for 31 years now.Tom and Dave has taken care of all my auto needs.they are always very friendly and helpful no matter what I have to have done.WAY TO GO GENTLEMEN!! THANK YOU!!
I have taken our cars here for several years. Usually deal with Tom and Don the most and trust them to do what needs to be done. Thanks guys!
Prompt and courteous service.
Always a great place to have work done. Ed Waitier is the best mechanic and Tom is helpful and friendly.
Had my car inspected & I was in & out in no time. The staff were extremely welcoming & friendly! Couldnt have asked for better service! Thank you!
Just stopped by to get a inspection. Was in and out very quickly. Thanks
Tom is the man!!! They always get my car done so fast, and everyone is super friendly. Highly recommend!!!
My poor Prius needed some tlc (or rather, a bearing) and they got me worked in and fully operational with only one days notice! Couldn’t be happier with the service and results.
I’ve been going here for two years now and couldn’t be more pleased with the service. Mr Tom and his team always do a great job and the pricing is fair as well.
Tom and the employees here are very friendly and always give top notch service.
Most genuine place around. They care for the customers, work fast and hard. I will always come here for my service. Thank you Mr Tire for keeping me safe in the road.
I needed new tires on my car, along with rear brakes. I have not always had the best service at the auto dealership. That is the exact opposite from my experience at Mr. Tire! Great service, excellent quality in product and installation. With two small children, the safety of my car is important - I will continue to come to this specific Mr. Tire for my car service needs. Thank you!
Friendly staff and efficient! Tom is awesome and super helpful!
Great place to do car inspections. Don Deeds is honest and a great Mechanic. My inspection passed but he recommended a few tires and showed me them. Love that they took the time to show me and not just try and sell me something.
I would have to say that this is the best place to have your vehicle serviced. I have been coming to the business for over 15 years. The staff is very knowledgeable and the prices are fare. If you ever need service come here.
This place did a good job of changing my oil. But when it came time to do an inspection that’s when it went downhill. The two men working there had two different opinions. Got an attitude when I went someplace else to get something on my car fixed. Nope! Not again!
We bring all of our cars to get serviced at Mr. Tire in Staunton and I HIGHLY RECOMMEND you do, too!! Tom, Don, and the entire staff are extremely knowledgeable, honest, trustworthy, and provide exceptional customer service to everyone who enters their doors. The great prices combined with their consistently efficient speed and quality of service makes Mr. Tire in Staunton the absolute BEST and only place my family will take our vehicles for their regular maintenance and tire needs. Special shout out to Tom for making sure my car was once again taken excellent care of today. Thank you Tom!
Set up an appointment online to get my brakes checked. The process was quick and when I arrived they were ready to check my car out. Excellent customer service as well!
Tom T. has been working on my cars for almost 20 years from the same location. Hes knowledgeable, trustworthy, and dependable. I highly recommend Tom and his crew!
Honest work and very curious
If I could give zero stars I would. I took my car in for inspection end of May and was told I had an exaust leak and needed to be fixed to pass inspection. Who ever did the welding/repair job to fix exaust welded wrongly and caused it to arc and burn out one of the 02 sensors to the catalytic converter. Not only that but messed up my Cat. Converter so it ended up burning up as a result and now hove to replace it and the O2 sensors which is going to cost me over a thousand dollars including labor. I will never be returning to your buisness, and will direct others to go elsewhere as well.
Tom and the crew are always amazing! Thanks guys! I’d recommend to anyone.
I love using Mr. Tire for my vehicle services. They are very reliable and I know I can trust them with all of my vehicles. Trusting mechanics has always been an issue with me but they have been so professional that I use them as much as I can for my vehicles.
Knowledgeable guys striving to keep us safe on the road. Appreciate their help and their time to go over repairs with me!
I have always received exceptional service from Tom and his staff. They have always gone above and beyond to get my car ready in a reasonable amount of time. You can judge people by the way they treat you and Tom and his staff have been fair, responsive and always willing to help whenever I have needed them. That is why I have been going to them for 10+ years.
The only place Ill buy tires, have my oil changed, state inspection, etc. Tom and his team are outstanding! Thanks guys!
Don has been fixing my families cars for years..always give us good advice and keeps us safe...thank you
Tom and his team have always been super responsive to anything we need in regards to our cars and their care! When we walk in the door, Tom is there to great us with a smile and everyone on his team is eager to help. Mr. Tire is LUCKY to have Tom Tut guiding the Staunton office. Hands down, the best service in Staunton!!!Not to mention, we needed help one day and called after hours. It was 6:30pm on a Saturday and Tom helped us after closing time!
Great knowledgeable staff. Great products. I trust these folks.
I like the place they seem honest to me.
HAD A PROBLEM WITH BRAKE LIGHT STOPPED BY SEEN TOM GOT IT FIXED RIGHT AWAY /I HAVE ALWAYS GOT GOOD SERVICE THANK YOU /HAD A PROBLEM WITH TIRE PRESSURE TOM AND THE STAFF TOOK CARE OF IT IN ABOUT 5 MINUTES THANK YOU AS ALWAYS EXCELLENT SERVICE
Highly recommended Mr. Tire for all your service needs. The staff are very friendly and try to work with you as much as possible. Great store... great location.. and great service. Thank you Mr. Tire.
So sorry i punch wrong star.
When I needed tires after a very unexpected blowout, Tom was an all star! he got me in his store quickly, gave me a great price on tires, checked my alignment, and his shop has been taking care of my car ever since! Ive told my family to bring their vehicles here for their needs, and they have all been super satisfied! Thank you guys!
Ive had several vehicles inspected here, and have had alignments and tires installed here.Each time, the service has been great. On schedule, and done well.Definitely would recommend.
Excellent place to have your car fixed, Tom is an awesome guy and very friendly! His crew are quick, efficient and courteous. Would recommend to anyone who needs a regular service shop.
I use them regularly for oil changes. Told the guy over the phone it was the 14.99 deal. The way Ive always done it since being a loyal customer here. My wife took the car and pays 28, all we get is Sorry, she has to show it to us Well, lost us as customers.
Always friendly and helpful. Tom and his crew take care of all our family cars and go beyond dealer care in maintaining them to a safe standard.
These guys are awesome! Very knowledgeable technicians, and great prices.
Tom and Jake are the best in the business. They care about everyone they talk to and will go above and beyond to make a customer happy.
Tom is always professional and polite in his dealings with my 2 vehicles. Thank you.
Great service. Scheduled appt. Quick in and out for inspection.
Great service and very fair prices. Tom & Don are awesome!
Ive been coming to this shop for twenty years, always receiving fast and courtious service and good advice. I trust Tom to make sure my vehicle is taken care of.
Oil change and tires rotation, very thorough and good price.
Fast, efficient, affordable service with friendly staff. No corporate-driven, commission-based upselling of unnecessary goods or services, which is why I tried it out in the first place!
Amazing place. Friendly staff! Will bring my car back many times!!! So glad I made the switch!!!
I have been here twice for inspections and service and I always have a good experience. Tom is a great and no-nonsense customer service rep. It doesnt have all the bells and whistles of other places, and thats why I like it.
Mr tire is the best place. Cheap and quick.
I love how they treat me at Mr. Tire. Even the techs are nice when the speak with you.
I had a small hole in my tire on New Years Day, just before I was suppose to drive for over 3 hours. Came here, they were very friendly, helpful, and very fast (especially since I did not have an appointment). I would highly recommend them.
Had a loud squeaking/rubbing noise when braking coming from my recently purchased newer model Truck. Called in on a late Saturday morning, Had it diagnosed and fixed by Lunch time the same day!. Ended up being something very minor, so it was cheap!. These guys are very straight forward and are good at what they do!I would definitely recommend Monro Muffler for your car repair needs.
I went here because I had an oil change coupon with free tire rotation. I set an appointment online. Even though I got there early, they took my car right away. While they were rotating the tires, they told me my rear brakes would need changing soon. They asked if I wanted to see. They gave me a quote for the brakes but were not too pushy about it, which I appreciated. The only reason I did not get the brakes really is because I was not prepared financially to do so. Anyway, I thought they did a quick job and were very nice.
Mr. Tire is always so quick. Tom and Jake are very helpful.
Went to Mr.Tire this morning because my left tire went flat.Tom took me right in and let me know what it was.I didnt have the tires as long as the warranty but he gave me a discount.I am so happy to be able to have a great manager that works with there customers.Thanks again Tom for your help.
Nice clean shop.
I absolutely love this place! Great service and nice people!!!
Friendly people, prompt service if you call ahead or drop by to make an appointment. All around great
Tom is great and I wouldnt go anywhere else but Mr. Tire to get work done on my vehicle.
Made an appointment online, let them know it was likely an engine issue and that I also wanted my oil changed. Attendant called to find out what issues I was dealing with. I explained to him my vehicle would stall out occasionally but the check engine light wouldnt come on. He told me to come in and drop my car off. I received a phone three hours after I dropped my car from an attendant who told me the oil was changed but that there was nothing that could be done about my stalling problem because the check engine light wasnt on. He then told me I needed four brand new tires. I declined the offer for tires and went to pick up my car.Since my trip to Munros a week ago my car stalled out on me on numerous occasions and I found a reputable mechanic who was willing to take the time to actually diagnose the issues with my vehicle and not just attempt to sell me items and services I dont need. This Munros is just a typical chain auto repair shop where the bottom line ALWAYS comes before quality service. My advice is to find a repair shop not attached to a national chain if you want real service and not just some pathetic tire pushers.
They have the best service and the quickest oil changes I’ve ever experienced! Love this place!
Tom is always very professional and helpful and I always receive exceptional service. I won’t take my vehicles anywhere else!!
New manager is very easy to talk and very knowledgable
Always a very pleasant atmosphere. Good service.
I was recently on my way home to Pennsylvania from Louisiana when I had a wheel bearing fail on my truck. I took it here at 7:30am and they had me back on my way by 11:00am. I would definitely recommend these guys anytime. Thanks.
Exceedinglybslow service.took 2 hours to get out on a tire change, very very slow service on the car . Will not go there again .
Great service. Always take care of me when Im there.
Quick, friendly and knowledgeable service. Thank you
Prices are not at all competitive. Very unsatisfied. Would not recommend this place to anyone.