Friendly staff. It was a Saturday so I had to wait 90 minutes to get my car inspected, but I expected to wait. They kept in contact by text, which I liked so I could wander around. They washed my car for me as a courtesy.
Dont make an appointment and tell them you will be waiting (inspection). You will wait.. And wait.. And wait. Appointment made for 1:00. Its now 3:30. 2 1/2 hours for an inspection is unacceptable. Whats the point of an appointment? Now my day is half gone. Not happy!