I must admit theres hope in the trucking industry. My clutch went out about 20 miles from delivery in Harrisonburg Va. My trk was towed to Freightliner dealership and was told it would be six days before they could look at it. As an new o/o I couldnt fathom that thought and called other shops. I spoke to Jim and they were busy as well but he understood my frustration and said let him check and he will call me back. Jim called back with a plan and got my trk towed to theirs, repair my truck and back rolling in 1 1/2 days from initial phone call. Thanks Jim! Rodney
My truck broke down on I-81 on a Sunday morning. I called The nearest truck repair shop which (fortunately)was Shenandoah Valley Diesel. Although they were closed Jim answered my phone call. He arranged a tow and Monday morning got to work on my truck. He and his crew quickly diagnosed and got my truck running great at a very reasonable price. It was a blessing. I live in N.H. but will use S.V.D for all my maintenance and repairs when I can. I have owned my own service station and I was treated how I would treat my customers, honestly and professionally. I would give Jim more than a 5 star rating if I could.
Very attentive to our needs, kept the cost down when they could and we are very satisfied with the quality of the work!
Great Service. Friendly staff. Extremely professional.
Was having problems with my truck took it there and they fixed quick and they are nice people and honest people I will be back
Got caught with turbo problems while going through Virginia from Texas. Found a part at the Ford place but they couldnt check out the truck. Found Jim through the internet. He was great!! Checked out the problem, put on the part and was so nice. God sent us to the right man for our fix. We were blessed by it greatly. Would recommend them to anyone!
Excellent service, quick turnaround, and honest
Very impressed with them and the workmanship to get my husbands F350 running right. Very knowledgeable and great service.
Shenandoah Valley Diesel helped us get our truck fixed and back on the road quickly. Our truck broke down early in the morning and SVD got it fixed and our driver back on the road by lunchtime that same day. The price they charged us was very fair for it being an emergency service.
Fast service, probably the most experienced mechanic in town, get it fixed the first time, instead of bringing it to Jim to repair some elses mistake.
Great work.