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Morningstar Storage
9337 Spring Cypress Rd, Spring, TX 77379, United States
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Morningstar Storage
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LT
Review №1

This is a great storage lot. From customer service to security- it is top notch. We own 2 businesses and we utilize the parking and mail boxes so far. We have now switched from another storage unit to Morningstar so that it is all in one place. We are beyond pleased with how well this place is ran. They are always fast and friendly.

Ja
Review №2

We have been customers at this property since it was new and have nothing but good things to say. Both the facility and staff are wonderful; especially the staff. Bend over backwards for you doesnt even begin to describe the lengths they will go through to help and meet your expectations. For the few issues (beyond the staffs control) we have had over the almost 10 year relationship; the Morningstar Team has always stepped up and been there for us. While we live 40-60 min away from this particular property, there is no other provider or facility that we would choose to be at. Our thanks to the team at the Spring Cypress MorningStar Storage.

Ma
Review №3

Ive been storing my camper here for a couple of years now with no real issues. Manager has previously been responsive to my inquiries, etc. After having my camper broken into and items stolen, an email telling me my rate is increasing over 70% (!), and no response from the manager to my email... Im outta here.

jo
Review №4

I would recommend this storage to everyone. They are clean, attentive and professional. I couldn’t ask for more.

La
Review №5

I was taking issue with the fact that the clubhouse at our property has been closed for almost a year now but our rent has gone up twice since the start of the pandemic. When I brought these issues to the property manager, Mark, he addressed all of my concerns in a friendly and professional manner. He helped me understand what was going on and by the end of our interaction I was not only satisfied with the outcome but I ended up renting a PO Box as well. Thank you Mark for genuinely caring about my concerns and making the moment right, you’re the best!

Br
Review №6

Mark is very courteous, professional and laid everything out on the table from the get go.

As
Review №7

Very clean facility, my boyfriend rented a space here and Paige was so kind and helpful to us through the whole process. Will recommend to anyone we know that needs storage.

Ju
Review №8

The staff at this is location is AWESOME! They are friendly, professional, and over all very pleasant to work with. This past weekend we moved our belongings from a smaller unit to a larger one. Jennifer and Corynn were more than accommodating with the use of their Company Truck and providing a temporary lock on the new unit. Mark, the manager, called Monday to follow up to ask about our experience! This is the second time renting space at this location in 10 years and I highly recommend it!

Ma
Review №9

Always looks in tip top shape.!.. Never had any issues.. office is responsive and polite.

Ri
Review №10

Great management team. Competitive prices.

Fr
Review №11

Great place, clean facilities, friendly and professional staff. Recently had a problem with my bay door not opening, called the office, Mark the manager promptly had his maintenance guy out to look into the issue and had me going in no time. Greatly appreciate the promptness and consideration. Overall we are very happy to store our property here and would recommend them to others as well.

Ta
Review №12

Great customer service. Mark worked with me to find the exact spot for what I needed.

Ni
Review №13

Mark was amazing. He answered all my questions. He was so friendly, I felt like I was talking to a friend. The storage unit met all my needs (24/7 access, dumpster onsite). The prices are great. We will continue to do business with Mark and this property as our business grows. Thank you so much!!

Je
Review №14

So far easy to work with and accommodating within the rules. All of the tenants I have met are very nice, almost like a family atmosphere .

co
Review №15

I want to take a few minutes of my day to say Thank You to the staff of Morning Star Storage at Gleannloch. This staff works very hard to keep this property clean and nice to be a part of. I not only have storage units here, but I also am a business tenant. The staff who works this property are very pleasant to work with. I find them going out of their way to assist me when I come in. They always respond to my questions or concerns. Marcos, the manager, Allie and Josie are the nicest three people. Thank you all for keeping this place as pleasant as it is. We hope to be here for years to come.If you are looking for a storage facility or a place to office your company, please stop by and check this location out. Its worth the stop.

Su
Review №16

They helped me with having the day I needed to over in.

Ch
Review №17

These folks are fantastic. Very competitive rates. Josie is amazing in the office and Mark called me on his Friday night to assist me with a gate code. Highly recommend!

Ge
Review №18

I have been a tenant here for over a year renting shop space in the car town section(which is worth it in itself) and I also rent a second space to store my classic cars. Since day one the staff has been more than helpful and accommodating. Recently I had the pleasure of speaking with the new property manager Mark Garza and he was able to square away my issue and answer every question I had within minutes. Their prices are very reasonable and they have something to suit any and all your needs. Like I said, we have been more than satisfied with the service at Morningstar and hope to remain here for the foreseeable future. Thank you!

Ma
Review №19

Recently I went to Morningstar to find out prices for storage. When I walked in I was greeted by a friendly man, James Johnson. He was very meticulous when explaining the amenities of the storage. He made me feel like my stuff will be there. When I sell my home I will be storing my stuff here. Thanks again James!

Mi
Review №20

You guys are wonderful and amazing! I didnt have much time to move and you did everything to make it easy for me. Thank you! :)

Lu
Review №21

The rudest manager I have ever dealt with in my life. He should not be in customer service. I moved my stuff after 2 months and that was two months too long. Good riddance morning star storage. By the way a mouse laid dead right outside the door to the building my unit was in for over a week. It smelt awful. They never cleaned up either...obviously the mouse was there that long.

Re
Review №22

Nice clean safe place

De
Review №23

I have stored my items at this location long before new management and the name change, The new management comes along and raises the rent over 20% right away, they are all about getting as much as they can from you. Get you in and jack up the rates... The new management is NOT customer friendly as they are concerned with getting as much as they can... I stop to pay the rent at 6pm as I work as well and they would not take the payment with 4 or 5 people sitting in the office so they then inreturn charge a late fee after having to take off early to get that done... I will not use that place any longer and advise you to consider other options for your storage needs...

Je
Review №24

In the back there is an awesome car town hangout. Really cool place. Lot of gear heads hanging out.

Mi
Review №25

Everything ran smoothly during the COVID EPIDEMIC..very pleased

Le
Review №26

I just want to take this opportunity to thank Chris for helping my wife and I get our RV out of the garage unit. He worked tirelessly and did a great job. We could never have fixed the defective door without him. We appreciate all you did

Ma
Review №27

Carl and others there are really customer service oriented. So happy I chose Morningstar Storage. Great Prices and Great customer service!

Ge
Review №28

Great company to deal with. Staff are friendly and very helpful. Would recommend.

Ba
Review №29

Awesome!!! Great Management Team. James & Josie are very thorough and punctual in taking care of all of my request. I have 1 boat storage, 2 garage storages and 2 offices. I highly recommend The Morningstar storage at 9337 Spring Cypress Rd. 77379

ju
Review №30

I was very impressed when i walked in today and met Mr. Castillo. Im actually a very inquisitive person, and I dont let just anyone handle my property. He took the time to explain all my options, and never got frustrated with me. Its good to meet customer service reps like him. If anyone i know needs the services they provide here, I would definitely refer them to Mr. Castillo. Thanks again man. You made my experience here worth it.

St
Review №31

My family and I are new to the area. James was a great help to us. Very professional and super friendly. Would recommend this place to anyone needing storage! Just ask for James!

Ka
Review №32

We have been using Morningstar Storage for a long time and have never had a problem. Most recently, weve been helped by Josie. She is a gem! Always polite and smiling!

Ju
Review №33

Very nice facility! Mr. Castillo was very helpful and knowledgeable! It really makes a difference when you have excellent customer service.

Ch
Review №34

Extremely pleased with facilities and responsive management. They truly want your business and show it. I rent cargo trailer spot and another unit ... facilities are very well maintained.

Ro
Review №35

Great place but the manager is very disrespectful.

Ch
Review №36

I like the location and hours. I thought it was secure, but received a call today that a few units were burglarized. Location really doesnt matter if your belongings arent safe.

Iv
Review №37

Nice & clean

De
Review №38

Morningstar and Mr. Johnson, thank you for your help with our new office warehouse and parking spots for our trucks. The facility is clean, highly secure and the staff and customer service are 5 stars. Very accommodating and knowledgeable staff. We plan to be with morningstar for years, and were looking forward to it!

Mi
Review №39

Josey was great to deal with and the process of getting a unit was quick and easy. Great place to store a vehicle!

Ne
Review №40

Someone knows how to run a store with employees, really well decorated and serviced, really out of a text book how to do biz in 2000s

Je
Review №41

The customer service here is amazing as well as the space and pricing!

Ke
Review №42

Great facility with car town. Good climate controlled storage areas with controlled access.

Er
Review №43

Friendly staff and people who are using the storage space.

Pe
Review №44

Clean and secure. Staff is accessible and responsive. Great location too!

Ja
Review №45

Very clean property,very helpfull staff.Great customer service

Re
Review №46

So pleased with the service I received

Su
Review №47

Kind folks and great storage facility!! Did not get effected during Harvey 👍🏼

Ma
Review №48

These guys are the best! Highly reccomend them.

Ri
Review №49

Great place to have a storage room, clean and well cared .for

Pe
Review №50

This is everything a storage facility could ever hope to be. Excellent customer service, clean and safe facility, with an extremely accommodating staff

Am
Review №51

Thank you Mr. Castillo for your help, great service!

Br
Review №52

How about convenient and clean.

Ye
Review №53

Great staff! Would recommend to everyone!

St
Review №54

Great staff, very supportive and engaged.

Me
Review №55

Nice place, good experience so far.

Ri
Review №56

Great location and very friendly staff.

Da
Review №57

Great customer service!

Pa
Review №58

Great location and staff!

J
Review №59

Aly was GREAT

De
Review №60

Very helpful and accommodating staff!

Al
Review №61

Awesome storage place

Na
Review №62

Khios did not work after hours.

Th
Review №63

Very professional and friendly. Took care of my storage requirements.

Ha
Review №64

Very good business

ev
Review №65

Awesome staff!

Br
Review №66

Awesome facility!

er
Review №67

Awesome place!

Da
Review №68

Great service!!

Jo
Review №69

Over priced

Mi
Review №70

Great location

Ge
Review №71

Amanda is awesome! Makes any and all processes a breeze! Above expectations!

Information
35 Photos
71 Comments
4.6 Rating
  • Address:9337 Spring Cypress Rd, Spring, TX 77379, United States
  • Site:https://morningstarstorage.com/location/359/tx/spring/gleannloch/?ref=list
  • Phone:+1 832-548-9333
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • RV storage facility
Working hours
  • Monday:10AM–2PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–2PM
  • Saturday:Closed
  • Sunday:9AM–5PM
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