We came in to check out the facility. We met a lady, I think shes the manager. Her name was Windy. The prices were reasonable and this is going to work for us. I guess we decided because of how friendly and welcoming Windy was.

My unit lock was broken and it happened to 13 other units. I was never notified. 1 week and a half and I was not notified???? But you best believe my payment was taken right on time. Had I not come by to get something from my unit, I still would not know. Not impressed with the management of this place. The lack of cameras on the units is not good. There is no excuse for me not being notified.

Everything was great, But I found out there is no pro rate, So I lost about a $100.

We had a great experience with the the employee that was there and looks like the place is perfect for our needs thank you all

Awesome storage facility very clean and kept. Office is always friendly, and helpful!

This is such a fantastic facility! The staff really sets them apart from others in this industry, they are truly wonderful!

Very good storage place and reasonably priced. Very friendly staff.

The office manager was very knowledgeable, pleasant and helpful! The unit is spotless and the security seems very good.

The ladies in the office are always very helpful when i have a question or need any help thank you

Rates were good but were raised just after 6 months, but the staff there have been attentive and helpful.

Wendy is fantastic! Always excellent customer service!

I just want to say the facility manager and her staff are awesome at this facility. They go above and beyond to make me feel welcome. My family has more than one unit and these ladies show us there appreciation every time I see them. Not to mention they are good looking Ladies! Ladies keep up the good work.

Very friendly staff and always very helpful. Wendy and Charlene are the best!

Must say the ladies running this place are the nicest people in town!The place is extremely clean. Having had bad experiences in the past, it is so nice feel safe here and enjoy visiting with the managers.

The facility is always very clean and uncluttered. Staff very friendly and helpful. Gate access and HVAC systems are always in good working order. I highly recommend this storage facility,Steve

Very helpful workers

Both ladies/staff are extremely involved and extra helpfulThey go above and beyond to assist with anythingGreat attitudes !!!Knowledgeable employees as wellThe facilities they maintain are in high class shape

Charlene is an awesome Manager and she is always professional and pleasant to speak to. Thanks Charlene for making everything so easy when I first moved my belongings in.

Getting my storage space reserved was quick and easy. The staff was polite and friendly. Even received a follow up phone call to ensure I had the space and to see when I was planning to bring in my shipment. When it came time to pay they tacked on a renters insurance charge. Then the general manager proceeded to tell me I HAD TO use their insurance until I can prove I had my own policy. After I explained I can come back with the insurance the GM further explain I had to have it at the time of signing. NOWHERE does it say nor was I told to bring in proof of renters insurance at the time of signing. The GM said it was at the bottom of your reservation email. The blurb just states you have to have insurance THATS IT! I even read it to her and got charged anyway! My wife called asking about the charge and was lied to by the GM about my interaction with her and the conversation ended with the GM raising her voice at my wife! The district manager did call me with a pseudo apology saying he will refund us back our money. But the scary thing is, he said this is a practice across the entire storage space industry! No, the cost of the insurance isnt much but the way they went about charging us is very unethical.

Very good experience with this facility staff are very friendly and also very clean highly recommended.

Good costumer service. Clean. Easy access.

Great people awesome service. Property doesnt flood and is very clean. No rodents or bs. The tenants all take care of there stuff. I feel like the prope6is A1.

The Company i work for has 2 units at this location, The Office Ladies have been very helpful when i have questions or when the boss does and i need to communicate to the CS Team. If your looking for a place for storage, this is it, easy access off the freeway.

This is not my first time renting from cubesmart. My first experience was so good I decided to come back to one after moving North. Wendy the manager is so awesome. She helped me in choosing a perfect space for my trailer so it was easy to park. The prices are reasonable and the location is secure. This is a great place to store your belongings.

Vendy Fox. She so chubby cute, and very professional lady. Storage is without any remarks, secured, and price is lower than others.

Wendy is amazing! I love her ☺️ The service was on point. Facility is easy to enter and exit. Cant beat the price! Im definitely a CubeSmart fan now and will be in the future should I ever need a storage unit again after this!

Best storage facility Ive ever used by far. The staff is very friendly and extremely helpful. The customer service is exceptional and the manager is a delight. Your stuff is safe and secure here, and I will always use this location for all my storage needs.

Excellent service

Staff is super friendly, helpful and courteous. The golf cart had a slight battery issue and the staff even pushed me on it to the unit! You dont see service like that very often. Good prices as well! Very clean.

This lady charlene is so nice. Please shoot me if thats not her name my mind is gone today. The service is more than 5stars I highly recommend them not just the staff but the whole company I have used a different location before and they were nice too. Thank you! 😍😛😎

Extremely friendly office staff. very fast process. and the site is exceptionally clean and tidy. Price is very good, and this site is very secure - so far, I give it 5 stars, and I dont expect that to change.

Charlene and Wendy are awesome

Charlene and Wendy were very helpful and fast service. I needed outside space last minute Saturday morning. Everything was taken care of in a matter of minutes and my stuff stored away safely.

The property manager is a little odd. I caught her spying on my boyfriend and I afiew times.ours is an outside unit and she was inside the storage units across from ours and hiding And when I turned and took a double take because I thought I was trippin i know i seen someone standing there and so i looked a little closer I see her peek from behind a wall.. real weird and un easy feeling it gave me..

CubeSmart @1220 West Riley Fuzzel Rd.Spring, TX 77373Review for Wendy Fox:Ms. Fox,I would like to right a review on your service provided to by Ms. FoxReserved a locker on 8/28/17 @ 5:30 pmThe office closes at 6:00 pm. I relaid to Ms. Cox that had to hCubeSmart @1220 West Riley Fuzzel Rd.Spring, TX 77373Review for Wendy Fox:Ms. Fox,I would like to right a review on your service provided to by Ms. FoxReserved a locker on 8/28/17 @ 5:30 pmThe office closes at 6:00 pm. I relaid to Ms. Cox that had to havepossession of cube today because I had to move by the end of todayrelocating to another state.Do to Houston traffic and office closing at 6:00 pm, I gave her updates ofmy location so she could determine if I would actually show? This wasbrilliant and confirm that the importance of having this cube really wasurgent.Upon arriving at office 6:25 pm Ms. Cox true to her word met with mereviewed the contract, assigned a cube, showed me the cube, provided anyand all instruction etc. Just as a reminder all of the above service wasprovided after 6:00 pm closing..... Thank you Ms. Cox for your outstandingservice and extra time to assure that I could place my belonings in a safespot.....0h one more additional service I need to share..... During her site walksthe next morning she realized that my cube did not have a lock on it., sheimmediately placed a lock on the cube and notified me direct call to let meknow.... Good thing Ms. Cox is sharp, caring and courteous because I wasthree states away without any chance to return or notify anyone to assistme...In closing I am very greatful to Ms. Cox for assisting me and Cube Smartfor having such a great employee on their staff.Grateful CustomerAnthony

Love this location due to how friendly staff and how organized they are.Very please with their service :)

I just moved here from another city, and was super lost navigating Houston. I called to notify the office where I was, and was greeted withave a friendly voice and helpful direction. This made me feel so much better. I arrived 5 minutes before closing, and was greeting and felt taken care of immediately. I can say hands down, this was a very pleasant experience, despite a stressful trip. Thank you!!!

Have rented here a few times. Very satisfied each time. Very reasonable prices and friendly people. Will continue to do business here as long as I am in the area.

I have been a tenant at this location for over 4 years. The service that I have been provided from both Wendy and Charlene has always been impeccable at the least. They have gone above and beyond on mulitple occasions to help in every way possible. I could not have made a better choice in this location and you could not have chosen a better TEAM!Thank You Cubesmart.

After a 30+ year absence from this facility - I am BACK. Moved back to the area and Wendy helped make the transition seamless. A lot has changed here since that time and for the better, even as good as it was.

Wendy was great. She helped me sign up for my storage unit and explained the rules very well. The facility is clean and is easy to navigate around the property.

Very friendly, paperwork was fast and easy. Also, the space was easily accessible. And, the first month was free. What more can I say?

I still haven’t meet the staff yet, it takes me less than 10 minutes to get on my phone chose my unit pay and drive straight to it and unload my stuff 100% contactless

I was parking and on my way out the car I am greeted with a smile from Wendy. She reaches out to me and as I tell her my storage needs, she knew which one was right for me. We went inside and introduce me to the other young lady as well, Chelsea (I hope i said it right, i dont remember off the top of my head). Very nice, welcoming atmosphere from these two amazing young ladies. We got in the buggy and Wendy show me a couple of storages and I made the choice on which one I wanted. We went back did the paper work, everything was explain detail and clear. I was impressed and recommended this safe. Se ure place to anyone. Thank you Wendy for our conversation. Hope to talk to you again. Great experience!

Very helpful staff. They were prompt and gave us the spot we needed. Easy freeway access. Very clean.

Wendy was awesome. Very personable and extremely helpful. Will go back just to visit

Wendy was very helpful and clear with CubeSmart rules and terms. Great customer service care goes a long ways!

The experience is always pleasant here. This is not my first time renting a storage from this location the customer service is remarkable and I would recommend this location to anyone. See Wendy Fox!!

I have a storage here Miss Wendy &Miss Charlene are the best ever

Nice people. Very helpful. Cheaper prices!

Its a great place to get robbed. Theft is a common occurrence at this location. HCSO records show how many times they are called to this location.My unit was broke into and there was no video of the crime. The manager that lives onsite didnt see anything. Inside job if you ask me. The week before my unit was broke into I told the manager that I had items in my storage that could not be replaced. A week later my unit was broke into. I dont believe in coincident. Less then a month after that my good friend who I referred to this place who has 2 or 3 high dollar units with them had his unit broken into as well. We have similar items in storage. Once again, no video was produced. Would not advise storing here!!

We had a WONDERFUL experience at CubeSmart in Spring on West Riley Fuzzel!! First, Wendy called me a few days before our storage unit was reserved to see if I had any questions she could answer and provide some guidance on the correct size unit for the items we wanted to store. I have never used or rented a storage unit before so I found her call to be REALLY helpful! :) [P.S. Dont forget to bring a padlock on your first visit!] Once we arrived there a few days later, Wendy greeted us very warmly and I noticed the office was REALLY clean and organized. She happily gave us some info on the unit, rental rates, and then she personally escorted us to the unit so we knew exactly where it was. She kindly showed us where the moving cart was located as well so we could easily transport our items to the unit. Once we opened the unit door, we found a lovely little note inside signed by Wendy and her manager thanking us for our business. My experience at CubeSMart was nothing short of EXCEPTIONAL, and I am really thankful for the incredible service they provided to me. :-) -V. Ayres

Awesome, very courteous and nice, and were able to assist with all my questions. Im very satisfied storing with them...

Wendy was awesome and got me all set up with perfect size storage unit and showed me around their very nice facility. Very impressed!

Great storage spot! Awesome customer service and reasonable pricing.

Wendy was very kind she made me feel as if she knew me for a long time it feels so good to be treated the way its suppose to be very good customer service

I will explain my experience when the time is right. Thank you.

Very clean, curtious and resourceful. Great Service

Staff was very friendly and helpful. I was in and out quickly and got what I needed.

Good facility.. good property management. Facility in good shape.

Place is Great, Price is fair! Staff is so friendly, such a great experience!

Customer service was excellent and great prices

If I could give zero stars I would. I have 2 different units and each have been broken into on 2 different occasions. The value of lost items dared exceed their insured amount.

Wendy was very friendly and courteous also answered all my questions.

Very nice friendly girls provided me great service

Great staff and nice units, they have always been good to me

The staff is super nice and The place is very clean and secure.

Great staff clean buildings. They just need to work on lighting the entrance keypad and maybe ree concrete the entrance slab to the venue.

Great front desk management and plenty of room for trailer storage

Great service and staff with low prices!!

Staff is very helpful and super friendly.

Great customer service and decent pricing for a quiet location.

Wendy was polite and helpful and I got a unit that was reasonably priced. The scam here is the insurance - you are REQUIRED to purchase insurance that doesnt cover theft or flooding, though it does cover fire or lightning, sonic boom, explosion, windstorm or hail, smoke, aircraft or vehicles, riot or civil commotion, vandalism, sinkhole collapse, falling objects, weights of snow, ice, or sleet, water damage and earthquake. So, go figure - the one thing that most people would consider their greatest concern - theft isnt even covered for the crazy cost of $14 PER MONTH for a mere $2,000 in coverage. Even my homeowners insurance is only $2.20 per thousand, per month ($4.40) and this covers theft. You exempt your insurance requirement if you provide evidence of coverage from another insurance company.My guess is that this is nearly pure profit and the seller gets a kick back. Ask yourself how likely you think sonic boom is going to destroy your contents? This could even be more for the coverage of your items causing damage to the facility or other customs contents and they just want to exempt themselves by having all customers have insurance.

Excellent customer service. Patient,friendly, and helpful.

Sorry, I thought I gave it four stars

Wendys Awesome, very helpful & courteous always!

Good price, friendly staff.

The Manager Windy was a great help I got just what I wanted at a decent price! Thank you

Experience was good. Workers were friendly.

Excellent customer service, thanks Charlene and Wendy!

Staff are always helpful. Clean storage buildings.

BEWARE, the prices listed DO NOT include insurance, which they REQUIRE that you purchase through them.

Very friendly and affordable!

Great service!

Amazing customer service!!

They continually raise the price.

Alright insulation sucks.

Friendly and courtesy staff

Friendly Staff!

Friendly staff

Good