We spent $7000 on a custom table and chairs. When they were delivered, we asked what kind of pads were recommended for the leg bottoms and were told that there were custom felt pads on the chair legs already. Four days later, deep, indelible scratches were noted under the chairs and we placed adhesive furniture pads which easily were knocked off due to the long narrow tip of the chair leg (not much surface area). We called the store to ask which pads to order and were told again that the chairs had felt pads on the chair legs already. We reported the scratches in our custom hardwood floors and were given a number for repair person to evaluate the chairs. However we were informed that any parts we would need would be our responsibility. I guess we are on our own for the floors. Very discouraging…we paid top dollar at Ethan Allen to avoid this kind of situation. I guess the lesson here is to stick with Cost Co?

Our designer has been very detailed oriented, listened to our ideas, likes and dislikes. For that 5 stars.However, we made our order in November before Thanksgiving (knowing it would be 12 weeks) and still have not received all our items to complete our sitting area which brings us to 20 weeks now (Apr17) For that, I can not even give EA one star.

Fabulous experience!! We mustve sat on every sofa and chair while our designer patiently advised! In the end we found the perfect pieces for our lifestyle. Pieces were expertly delivered on time by courteous pros!

Greeted at the door by a pleasant sales person. Nice, neat, clean, and well organized spaces.

I am extremely happy with my purchase and delivery of the mattress foundation from Ethan Allen. It has made a noticeable difference in the way I sleep. The delivery gentlemen were courteous and very helpful. They went out of their way to make some changes I requested. And they were early with the delivery (yay).

I had a great experience from the minute I walked through the door. Wendy was very patient with me and pleasant to work with. From a design standpoint she was very in tune to my needs. She came to my house and created floor plans so I could visualize the furniture in the spaces that were in need of help. I felt like she listened to me and the end result was wonderful! I would definitely recommend Wendy!

My husband and I have been long time customers of Ethan Allen so when we moved into our new home their store was our first stop. We had the privileged of working with an outstanding designer Terry Cook who helped us put together just what we were looking for. We were so happy with the living rooms design and function we went back purchased another piece. Our sincere thanks to Terry.

We feel so very fortunate to have worked with our talented designer, Lynette Bunch at the Ethan Allen in Southlake. When building our new home at Robson Ranch, we relied on Lynette to guide us in making selections for furniture and window treatments. Lynette visited the models at Robson to obtain measurements and then she arranged another house call during building to ensure that our window treatments would be installed on our closing day. After 42 years of marriage, we decided to begin with a fresh new look for our house and Lynette spent many patient hours with us as we chose furnishings to compliment the vision we had. Lynette was with us on the day we moved in to be sure that the dining room, living room, den and bedroom furniture was all placed in the perfect spot. After one year, we have nearly completed furnishing our house, which now looks like our dream home! Lynette recently made an accessory call to help us add the finishing touches. We will be forever grateful that we worked with the amazing team at Ethan Allen and our extraordinary designer, Lynette to make our dreams come true!

Best experience!!!!I visited the Southlake store in May to purchase living room furniture. This is when I met designer Wendy Ogletree. She was very professional, knowledgeable, and interested in helping me carefully select the pieces I liked. She made this process fun and enjoyable, which I was a little overwhelmed at the beginning. We spent time selecting fabric for the furniture and pillows, and she then came to my home to measure and make certain everything would fit nicely. I knew that It would be several months before my order would be delivered, but was really excited. I knew Wendy had taken her time and had the expertise needed to pull everything together. Once delivered, I love it! Thank you Wendy for such a great experience!!!

I love this store!! Renee Parenteau was the designer we worked with and she was amazing! We totally redid our bedroom. She guided us through every step of the way. I appreciated how she was straightforward with us and helped us make the best choices for our beautifully redesigned bedroom. Renee is very talented and was a pleasure to work with.As usual we are very pleased with the quality of Ethan Allen furniture.

Wendy Ogletree was great! She was very helpful and creative assisting us in the decorating of our living room. We especially appreciated the after sales assistance in getting the room set up. Wendy was professional and enthusiastic. In addition, the furniture delivery people were also great (and very strong!). This was our sixth purchase of Ethan Allen furniture since 1967 and all experiences were good, but this was the best.

Wendy Ogletree was very helpful and professional when designing the furniture in our living room. She put together a complete package that included a rug, large couch, leather ottomans, end table, side chair, pillows and beautiful accent tray! For us, she had a particular challenge with the shape of our living room and now it looks balanced and beautiful.

My wife and I are pleased with the quality of service and direction from our designer Wendy Ogletree. She has helped us from window treatments, rugs, wall art, and furniture to tie things together. We are taking one room at a time and will continue our partnership with Wendy due to the professionalism, guidance, quality of service she performs. We are in good hands and the product of Ethan Allen is top notch!!

We had an estate sale and sold everything. We decided to start over after 42 years of marriage. I am so thankful I chose this store to help us begin again. I have a degree in Interior Design and have purchased a lot of furniture in my day. Lynette Bunch was excellent and consistent from our first meeting to the day of installation. She gently offered inspiration for furniture, rugs, and beautiful bedding. The fabric choices and finishes are beautiful and the service and attention to detail is above and beyond what I have experienced before. They offer a peaceful environment, patient, focused attention and communicate well throughout the project. Lynette is a talented designer and I enjoyed every encounter with her. If you want one peace of furniture or a houseful, she can bring a home together so you can enjoy it and feel good about everyting you buy.

My wife and I appreciate the quality of furniture found at Ethan Allen. We’ve been particularly grateful for the help provided by Terry Cook. Terry is wonderful at listening to our interests/needs and tailoring recommendations to fit accordingly. We highly recommend both this location and Terry’s expertise.

Cindy Deherrera at Ethan Allen has been our go-to decorating source for 30 years and once again she did a terrific job! Our new area rug, pillows and window treatments are awesome! Everything looks new, fresh and inviting. Best of all from the paint color to the accessories, everything fits our taste and life style perfectly! I highly recommend Cindy and Ethan Allen for your decorating needs!

We really enjoyed working with Wendy. She is very patient and has great ideas. The finished product is even better than I imagined. We will definitely work with Wendy again!

My Designer was Terry Cook and I’ve worked with her over the past 5 years in finding the right items for my home. She has been outstanding, professional, friendly and definitely not pushy. Great experience and I plan on doing more business with her in the future!

I needed to furnish a brand new house. I couldn’t visualize furniture placement. Took my floor plans to EA Southlake. I was assigned to Renee Parenteau. Right away I knew she was interested in helping me accomplish what another designer who took my money and cane up with a hand drawn sketch that was very child like. Renee helped me select furniture and came to my home on the day of installation. Everything has been top notch from start to finish. I would give Renee 15 on a scale of 1-10! Best person I’ve ever had work with me. We have gone back for additional pieces and received the same help.

Renee Parenteau was the designer we met when we came into the store. After a short discussion she was able to point out pieces that suited my needs and fit my taste. We then reviewed my color scheme and she put together fabric options that I loved. Our family room is exactly what I wanted in look and comfort. Thank you Renee.

Lynette was very professional and helpful, when we were looking for an area rug. The furniture here is made well and of high quality. I will be back when Im ready to change some furniture.

Wendys expertise and professionalism was what made selecting furniture and accessories so enjoyable. She is very patient and fun to work with. Her talents were evident when picking fabrics for furniture and pillows. The creative process was rewarding and the results stunning.

Wendy has been great to work with. After giving her just a brief description of what I was looking for, she was able to pick up on my style and find amazing pieces and fabrics along with a creative design. I’m looking forward to continuing to work with Wendy to make my home beautiful!

After moving into our new home and wanting to replace all of our outdated furniture in our main living area, we interviewed various independent designers but did not look any further after we met with Lynette Bunch from Ethan Allen. She is amazing and totally transformed our living area! She has such a good eye and is so patient and a joy to work with. I couldn’t be happier with the end result from our new rug to living room furniture to bar stools! She even came out on the day of delivery and placed all of our furniture. I cannot recommend her enough and look forward to working with her to complete the rest of our home!

Renee Parenteau was wonderful to work with. She did a great job listening to the look I wanted to achieve in our family room, mudroom, kitchen and formal living room. Renee quickly understood my design style and created beautiful spaces for my family. I will definitely use Renee again.

I had the pleasure of meeting Renee Parenteau in 2018 when moving to Texas...she was helpful and friendly...something missing in other EA locations I visited. When we transferred out of Texas she was my first choice to contact when selecting furniture for our home in Florida and assisted from the beginning through delivery. I just really like her 😊

My husband and I have been so very pleased with Ethan Allen Southlake! We went in while our new home was under construction, just to look around, and ended up meeting Jo Brabham. We really believe it was meant to be! She is and continues to be so careful in her selections and recommendations for our home. Her knowledge and experience with many different types of decor is evident. She listens, plans, and executes ideas and articulates her thoughts for our home in a way that we understand. We are so comfortable knowing that she hears us and wants the best for us and for the look of our forever home. We are sold! We will always purchase from Ethan Allen Southlake and highly recommend Jo Brabham as a designer. The service that she has demonstrated while helping us has exceeded our expectations and the care and quality of the furniture is second to none. We truly believe this level of service comes from the top! From the owner to the employees delivering the furniture-Ethan Allen Southlake sets the bar high.

Had a great experience picking out dining chairs with Wendy! She has a great eye for design, and understood what I was looking for. Wendy was incredibly patient and polite, and offered her professional suggestions and opinions, which is exactly what I needed from her!

I had a great experience at Ethan Allen Southlake store. I worked with designer Renee who helped me find the perfect design for our Family room. I absolutely love the results!

Renee at the Southlake store was wonderful to work with this past year! She went above and beyond to ensure my furniture was what I had envisioned and that it arrived in a timely manner. I look forward to working with Renee again in the future!

I have worked with Wendy on several projects and she has always been professional, responsive, and has great creative ideas. I have been extremely happy with her design help and will definitely use her help again.

Wonderful customer experience with Ethan Allen Southlake. From the front desk, to sales, scheduling and delivery. Absolutely love all my furniture and accessories

Great quality furniture and very professional staff. We’ve worked with Robyne and she’s provided us wonderful design services and has been very responsive. We love the way all our furniture has turned out. Highly recommend both the store and Robyne.

We recently worked with designer, Renee Parenteau at Ethan Allen Southlake on our new vacation homes living room. It is in another state, so she had to design solely from photos on an iPhone and measurements from a blueprint. We could not have been more pleased with the outcome! Working with this store and Renee was so easy and her design was perfect for the space. Renee zeroed in on what we wanted and put together a warm and modern at the same time design that we love! I highly recommend Renee and the great customer service that we received at Ethan Allen Southlake!

Wow. From start to finish everything was great. Most importantly our furniture is beautiful. I cried when it got delivered. It is perfect! Our sales person Allison was amazing as well.

This place not only has tasteful and quality furniture but very talented designers.We worked with Lynette in the past and recently to dress our house.She was very patient and thorough throughout the design process.With her creative suggestions now we have an amazing place!.

Our experience shopping at Ethan Allen was wonderful! I worked with Lynette who helped me choose a sofa that looks beautiful in our space, is comfortable and well-made. She listened to what was important to us and was professional and friendly in making suggestions. Also, the men who delivered it were on time, respectful of my home and quick in getting it set up where I wanted it. We’re so glad we chose Ethan Allen for this piece to enjoy for many years to come and look forward to shopping there again in the future!

We worked with Wendy at the Southlake store ...she was awesome - she knew when to help and when to back off. Without her coming to our house we never would have had the confidence to buy our couch which we love!

Had a great experience with Lynn picking out furniture for a family room. I had never worked with a designer before and she made me feel comfortable. Had a virtual layout of what it would look like. Was no pressure on fabrics and patterns I needed to think about but Lynn was spot on once I got it delivered and set up.

Terry Ann Cook has been most helpful and I would recommend her services for sure! Easy to work with, knowledgeable and very nice!

We had a great experience working with Wendy. She was patient, helpful, and professional.

Ive worked with the Ethan Allen Dallas Galleria store for a few years and recently started working with the Ethan Allen Southlake store after my recent move to Colleyville. First, the Southlake location is extremely clean and appears to have a good selection of EAs products for viewing on the sales floor.After a bad experience with a competing furniture store in Frisco, I asked Jo Brabham from EA Southlake to help me with a small project selecting dining room chairs to coordinate with a few existing items. I have to say I am so thankful I decided to work with Jo on this small project. Jo took the time to review my request and try to understand my design preference. She took time out to come to my house to ensure the options selected were a good fit. I really got the sense she was concerned about 1) my satisfaction 2) actually listening to my design preference and 3) finding options that would work from a design perspective but also keep me happy based on my tastes. I did not feel I was being pressured to buy anything or that something was being suggested Id be unhappy with just to make a sale, which I really appreciate. I truly felt I was getting advice from someone who actually understands design concepts.After placing my order, I received a call to update my on the status and was told to call at anytime for a status update. I received my order 2-3 weeks earlier than the projected date.After my 1st experience, I asked Jo to help me fix a mistake made by a competing stores designer for a club chair. Again, I felt there was an effort to understand what I want and keep me happy while also picking something that will truly look good in my house. I look forward to seeing the chair once it arrives in a few weeks and am confident Ill be happy with it.Furniture is very expensive, and I have learned the hard way that you have to be educated on what you are buying and ensure someone is guiding you to make the correct choices. I am confident EA Southlake will provide proper guidance and look forward to continuing to work with them as other items come up with my house.

Wendy worked very hard to find the perfect style /color for our sofa and accent chairs that would go with our unusually colored oriental rug. It was really not easy - all the usual “go to” fabrics and colors just didn’t quite have the effect I was looking for. I am very particular and she never made me feel that I was too demanding. She seemed to relish the challenge and was not ready to settle until we both knew it was exactly what we had envisioned. Wendy has a very keen eye and great instincts! I wish she could decorate my whole house with me!

I have always had a great experience at Ethan Allen! My interior designer is Terry Ann Cook. My home is beautiful.

Always a great experience with Ethan Allen. In life things don’t always go perfect, however Ethan Allen is very close. Great patience and design assistance by Cindy.

I had the pleasure of meeting Lynette, she helped me refresh my den and dining room and kitchen area. She was very easy and friendly to work with, very flexible with time, gave me great choices to choose from, and has an eye for detail.

I have loved my experience at Ethan Allen from beginning to end. The moment you walk through the door, you are treated to friendly smiles and gracious offers of help. Renee Parenteau met us as we were browsing the store and won us over with her friendliness, knowledge of decor, and good taste. She made my decorating task a real pleasure and my home looks absolutely stunning! She spent time with us picking out fabrics, tables, lamps, area rugs, pillows, etc., matching and accessorizing with impeccable taste. She even helped me get one of my paintings framed. She visited our new home several times to see if what we were considering would actually work, she measured to make sure all of the furniture and accessories would fit, she gently (and sometimes comically) steered me away from some of my not so good ideas, and most importantly she earned our trust. I truly could not have asked for more. I have more rooms to decorate and I wouldn’t go anywhere else! Just a shout out to Lee, who graciously helped with a small glitch in this huge process. Great job, Ethan Allen!

Nice stuff, but extremely expensive!

Robyne at Ethan Allen has been at my home several times and has taken tremendous time to help me design furniture layouts for my new home. EA produces quality furniture at competitive prices. Would highly recommend using Robyne in Southlake.

We had a great experience working with Ethan Allen to purchase a couch, loveseat, and a bedroom dresser. It was so helpful to have the designer come to our home to look at the rooms and other furniture in the rooms as well as the decor style in order to coordinate our new purchases. She asked excellent questions to determine our tastes and design style and then was very knowledgeable about the Ethan Allen lines and pieces to make suggestions. The end result is fabulous. We love the high quality pieces and they achieve the look we wanted. The delivery crew were careful and took time to make sure that the pieces were all set up and in the exact spots we wanted them in.

We used Ethan Allen to furnish our new home and couldnt be happier. Ricardo provided us interior design advisement and his selections were fabulous. The degree of customization is unique and we got the transitional look we desired (not too modern, not too traditional).Their customer service is impeccable and attentive. And your furniture will last a lifetime as it is incredibly well made.

We had a wonderful experience with EA Southlake and Wendy Olgletree our designer! We came in there with a vague vision and I feel she captured exactly what we were looking for, relaxed comfortable but still stylish vibe! We ended up ordering all new furniture for our living and dinning - including a few accessories. Wendy was realistic with the timing of when these items would be delivered and the few pieces that did not come out correctly - she was immediately ready to make it right! We had to have a new chair, table, and lamp reordered, but they let us use what was delivered until our new items came. Lee who runs the front office/desk is also a gem to work with. She helped with getting all our issues resolved! The two gentlemen who delivered our furniture were also fabulous! They even helped me move our old kitchen table into our garage before they left. Overal a great experience from start to finish!

Jo is the best Interior Designer ever! Our home looks beautiful...magazine worthy! Great products, tons of fabrics to choose from and awesome customer service. We will keep coming back!

Front-end fantastic, once deal is done very poor customer service. Purchased a nice sum of furniture - and they want their money promptly yet we received:1. Damaged merchandise2. Wrong/incorrect merchandiseThe lack of expediting was amazing saying they forgot, were behind you name it - just complete poor excuses and overall horrible post-sale experience. We are still waiting on correct cushions & they still have a chair in the shop (cuts & stains on fabric). And of course, no apologies. What a great organization (and we had been customers for 20 years!)This has been addressed. Fair and reasonable - Thank you

Ethan Allen helped to make my space a better one. My designer, Allison, was professional, respectful and very knowledgeable.

They have great hand made furniture and custom designs.

Great service and it is a place you can find the best furniture.

Great product and friendly staff

Great product, great price, excellent service, fast delivery

Great service and one place where you can find non Texan furniture

Robyn is amazing...