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Dollar General
3201 S Cobb Dr SE, Smyrna, GA 30080, United States
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Dollar General
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LA
Review №1

Malik is the poorest example of management and the complete opposite of Dollar General’s Mission Statement. As Dollar General’s Mission of building a culture that respects the dignity and difference in others his actions say the very opposite. His lack of professionalism and cultural respect is disgusting please be careful when patronizing this business and for your peace of mind and freedom go to the food depot or Kroger instead. His language towards me as a first time customer of this location was very disrespectful and I felt completely harassed so much I had to call the police.I hope corporate takes heed to this message and honestly look for a more positive personnel to represent this specific location.

Cr
Review №2

Worst Dollar General I’ve ever been in and will NOT go back! As you can tell from the pictures most shelves were completely disorganized. I wanted to take more photos but at the same time didn’t want to go overboard. Most aisles had garbage on the floors. At least three aisles had so many sales items on the floors the items covered the entire space between aisles and you couldn’t walk past, more less take a shopping cart. I found the few things I needed and went to check out. Three employees behind the counter we’re busy passing a cell phone back-and-forth talking to someone on speaker phone. The lady in front of me and myself both had to wait on them to get done on the phone to check out. The person who checked me out was friendly enough, however showed a lack of professionalism by being on speakerphone while ringing up my items. This was on a Saturday afternoon, however the store was not busy. I didn’t see a single employee on the sales floor. I initially thought the First mess I saw was an employee stocking shelves. However there were no employees in sight. And the horrible mass continued up from Aisle to Aisle. The entire time I was in the store, which was only maybe 20 minutes (most of the time in the checkout line with only one person in front of me), I only saw three other customers in the store. So it is not as if they were busy. I’ll never shop at this DG again.

Ot
Review №3

Actually pretty helpful staff and more well stocked than youd think.

Pa
Review №4

I have always found people to be pleasant there, in spite of all they are expected to do for not much money. The prices are great. Check here for pharmacy items, cleaning products, dry goods, etc., before paying higher prices at grocery stores.

Eb
Review №5

Very helpful staff, didnt have what I was looking for- face shields- but the staff really tried to find them for me, and were present and accessible.

Na
Review №6

Shopped, there when I was visiting friends. Makes it easy to get in and out with small purchases. The workers are very helpful and friendly.

An
Review №7

I found everything I needed, but I was being followed. Someone with the same car as mine. But white car as while. I do have the persons plate # and picture.

Ji
Review №8

This store usually has what I need from them, but the best part is accessibility to parking.

CJ
Review №9

Great staff here. I like to pick up house cleaning items here. Always a nice, short visit, great prices.

An
Review №10

Appears to be under new management. Store neater. Most staff friendly. Manager very helpful. Just like most retailers, cleaning supplies rarely stocked. Over all stocking much improved

BL
Review №11

My wife is a couponer! I was just helping her make her rounds.

Fr
Review №12

Pleasantly surprised how well stocked an organized this store was. Prices were very competitive.Great customer service.

Pa
Review №13

Always so nice and helpful. Dollar General on Six Flags Drive. The manager was very helpful and exemplified great custom service.

Ms
Review №14

DG Coupons are great!😊

Ta
Review №15

Clean store.Polite employers..great deals and music!!!🥰👍🏾

Ra
Review №16

Great Experience great service.

Ma
Review №17

I loved that Dollar General is open early morning because I was able to pick up my paper towels, toothpaste, floss and other items before work.Saved me the trip of having to stop in rush hour traffic after work.The store is clean, staff is polite and the store is conveniently located near other retail stores.

Mo
Review №18

The manager Malik is awesome very helpful I will always come back to the store because of this manager and he works good with others he’s very polite and respectful to his employees

Ma
Review №19

Favorite place to shop, especially for cleaning supplies. Been shopping there for years.

Em
Review №20

Really need to stock shelves,looked like Hoarders live there from so many bins in the aisles

Ti
Review №21

Back to being my favorite store!!! Im certain its the atmosphere... Its clean, everyone is always helpful..good music.. and they always have what I need. Malik is the bomb he always had my beauty counter looking good. The 2 ladies and the guy with the dreads are personable..a lot of fun.

Ci
Review №22

Always enjoy going to this store. I start off at Starbucks and enjoy a drink as I shop.

ka
Review №23

Excellent service store was clean and the young man who was the cashier is a really positive person and takes his job serious

Ky
Review №24

Very good and clean store

Ho
Review №25

The discounts were amazing..staff was great

Ti
Review №26

My visit today was wonderful as always.. Theyre putting out the good ole Christmas decor, prices are great as usual. Theres a few new employees with stank attitudes, but as long as Miss. Freda is there everything is all good!

Sa
Review №27

Friendly staff. Quick check out. Clean store.

Ch
Review №28

Online says they close at 10 went around 8:45/8:50 to just grab a quick can of formula for my baby and the lady ran to the door to say they were closed when asked if i could just get a can of formula really fast said they are all out without even checking, had to end up going to the food depot in the shopping center

La
Review №29

Great store. Workers helpful and friendly.

Ma
Review №30

Awesome customer service.

Sc
Review №31

Your typical Dollar General. Friendly associate greeted me and was attentive. Minus a star cause the heater was very high.

K
Review №32

Clean and well stocked. I love the prices of everything here! Brand name stuff for less. A great selection of holiday decor. Not so great on food stuffs, mostly just junk food but lots of clothes, make up, paper towels and tp, candles, etc.

Sh
Review №33

Really good home decor they have hidden gems inside as it relates to home decor. Im a crafter so I love picking up items and them transform them into something different and unique. The store was clean and organized and the staff was friendly and knowledgeable.

Mo
Review №34

Horrible. Never in my life have I been made to feel ashamed to be white until I had a simple issue, that was resolved, in this store that I shopped in weekly happened. I have not shopped there since. Kindness is something to be valued and something they lack. Because I had an issue I was shorted $5 dollars on a money back, which I did not inquire or think the cashier did on purpose because accidents happen, but when I had to go up to the store since noone answered the phone, over 20 calls, day before day of incident and address it with manager one cashier immediately saw it as an attack on all blacks folks and it wasnt an attack on any. I just wanted my money that was shorted I even told the manager accidents happen nor did I think the cashier did it on purpose. The cashier woman basically threw me my money and receipt. And the manager allowed it.

Ca
Review №35

I love this location its a great store the workers are awesome love them

Ja
Review №36

Clean, well lighted, well stocked.

Mo
Review №37

I guess since I shop here so much they know me and treat me great everytime. So my experience has always been nice and professional. I wish they organize the store better and stock the shelves early in the morning so the boxes arent blocking the aisles.

Ti
Review №38

Its ok... I can go and grab want I need pretty quickly at this location. Trying to use their digital coupons can be a hassle if youre not tech savvy. The employees arent so great with helping or understanding their digital coupons as well. The store does look rummaged through most of the time. Customer Service is great for the most part. I would recommend this location if you live in the neighborhood.

Ar
Review №39

Customer service was courteous, polite and the store was just awesome to some others Ive been in shopping, very clean.

Ma
Review №40

Nice and quick.

Ra
Review №41

Joey is a rude and racist individual who spoke down to me the entire time he rang me up. When I pointed out there was a price difference, he told me he didnt care, it wasnt his money. It did not end there. He continued being nasty when I told him to stop being so rude. He told me it was what white entitled women like me deserved. I walked out without what I came in for. I refuse to return to this store.

Mi
Review №42

I go here all the time and the staff seems nice. A lot cheaper than a CVS. What more could you ask for? I have seen in the past months ago that they were a bit disorganized and stuff on the floor but that issue seems to be taken care of.

Mo
Review №43

Great place for value shopping.

Gi
Review №44

I wish this location was neater and better organized. I used to go to the one in Powder Springs and it was my favorite place to shop. This location has merchandise in the aisles and is just in general disarray. Disappointing..

Ga
Review №45

Very clean Dollar General and good customer service

T
Review №46

Empty shelves

Am
Review №47

Store was very messy. Employees were friendly but slow and manager seemed like he didnt really know what he was talking about.

Wi
Review №48

Its a cooler place to shop is clean peoples of friendly

Ta
Review №49

Very good place to save on items for health and beauty productsAlso provides good customer service

Su
Review №50

Joey is an absolutely horrendous human. As soon as he came out of the back to assist with my return, I could tell he was a piece of work. He is literally one of the rudest people I have ever met, and I didnt even have to say anything for him to give me attitude. When I asked if the credit for my return would go back on my card, you would have thought I asked him to go run a 5-minute mile. The girl behind the counter looked embarrassed and/or scared of him and I truly I feel sorry for whoever works there. I will never step foot inside again. Dollar General corporate seriously needs to look into this store. SHADY!!!!

Br
Review №51

Clean well stocked and polite employees.

St
Review №52

I had an issue with needing a refund after i made a purchase. I am a very good customer at this store, and they know me by face. Yet was treated extremely rude over needing to return 1 item. I will NOT ever go there again

Pa
Review №53

Convenient location variety of products and helpful sales people.

Wa
Review №54

I usually stop in to get snacks for my mid-day cravings. Cookies, pretzels, and pork rinds, yum yum!

Wa
Review №55

I dont know why these stores are so disorganized and messy.

As
Review №56

Other than lack of employees, meaning they need to hire more but I guess wont. I believe the customer service would be way more friendler if so

Ch
Review №57

The store was neat and I was nicely greeted.

Ch
Review №58

New management is so much better!

Ta
Review №59

No one is never at the counter to checkout you have to wait

Wa
Review №60

Nice place to shop found everything I like the smaller shops better than the big ones

Cj
Review №61

Couldnt believe the selection of craft items in the store. Will be back to do more shopping.

Ni
Review №62

The people there are very nice

DM
Review №63

The black lady with black bags around her eyes with stinky breath and short hair is very unprofessional. She smells like an ash tray and smells like alcohol. My kid smelt here breath and said whats the smell. Sometime she greets as u come in or when leaving sometimes she doesnt. Most times she looks unhappy. My most recent time seeing her was on the evening of Oct 14,2017 after 4pm. She also walks around the storm eating out of a bowl of noddles bowl. She give minorities a bad look.

Eb
Review №64

Its what youd expect, but the inventory could you a hand.

We
Review №65

They sre always out of merchandise . also they never can get the digital cupons 6to work, especially the saturday coupon. I have the app and clip my cupons and it doesnt work. They say they cant do anything about it. The employees are always unhappy and stressed outThe best employee they had was Frieda at the south cobb location. Frieda was mgmt material .even under the circumstances Frieda always stayed positive and smiled.I wish her the best?, she is an outstanding employee and always there. When I go there now. The music is blarring you cant even hear yourself thinkThey are miserable with having no help.

De
Review №66

Wonderful place but the worse customer service

Do
Review №67

Nice, clean and organized store. Fully stocked. Average prices. Great customer service.

CJ
Review №68

Love the employees at this location. Great store.

Ch
Review №69

Convenient but store always junky. Boxes everywhere

Lo
Review №70

Love this little store. It carries every little item I need. So no complaints.

Wa
Review №71

The most disorganized store Ive ever entered. Equal merchandise on the floor as on the shelves. Trip hazards, blocked aisle we struggled to simply walk around.

Er
Review №72

This store has the most unprofessional employees Ive ever encountered. I called to see if they had a product and the cashier told me she couldnt check for me and Id have to make a wasted trip to see if they have it. She then told me she couldnt help me and hung up in my face. I called back and asked for her name and she said Im not giving you my name until you give me yours. She said you called up here to ask me crazy questions and told me Ive already told you I dont have time to talk to you. The employees are ghetto and very unprofessional. If you dont have to go to this store then DONT. its always dirty it looks like truck never gets worked there is stuff all over the place. Will not be spending anymore money in this store!!!!!

Li
Review №73

Ok. Lots of great deals. Helpful staff

Mi
Review №74

Always like shopping here friendly people always willing to help

Ke
Review №75

Great prices and friendly staff. I just wish these stores didnt look so filthy when you go into them.

He
Review №76

I ❤️ Dollar General. These guys always have an organized store

Ja
Review №77

Not good place at all. I just went to his dollar general and this black lady was extremely rude. I told the manager about her rude ass. I told myself not to come to this location ever again. I feel that if you dont like your job. Please go. No one told you to apply at dollar general yo. Dont be piss at me because you choose to work there. Dumb ass ugly lady.Never again. My business with that location is done. I will be going to another dollar general.

Te
Review №78

I have shopped at this one location for years and I used to love going here, frieda is so nice and such a sweetheart but they have hired new people in the last few months and they are soooo rude and disrespectful. The young girl at the register was off putting stuff on the shelf and looked at me multiple times and didnt bother to check me out she actually just left me standing there for I know over 5 minutes. She didnt care to say Ill be right there or hold on nothing. I looked at her the whole time and yes she looked right back at me and kept doing what she was doing and ignored me. It took someone finally coming from the back to tell her you come and check me out. Then of course she is claiming she was unaware I had been standing there the whole time and actually had the nerve to smirk at me. I dont know how people like that gets jobs byt there are so many people who deserve it more than she does. If u cant treat someone with respect then u shouldnt be working in a public place.

Kr
Review №79

The guys working yesterday were very nice and friendly thanks for that!

To
Review №80

I shop here a lot but the place was a mess today. Inventory in the floors blocking the aisles. The product on the shelves was also messed up. They obviously need to hire some more help or get some new management.

be
Review №81

Way way way too much scent, some kind of spray fragrance or plug-ins make it so smelly I cant breathe in there.

Je
Review №82

Shopping stores like Dollar General is always a difficult for me as a disabled person. The not very disability friendly.

Sh
Review №83

Dollar General stores are always better stocked and organized than Family Dollar stores

Da
Review №84

I came to this Dollar General for the very first time to make a simple $5 purchase and left with my debit card cut in half.This is the WORST Dollar General I have EVER been to and the WORST experience I have had at a store. I recently just moved to Smyrna and went to this Dollar General for the first time. I was checking out a small, simple $5 purchase consisting of Vaseline and a nail clippers, and for whatever reason, their store cash register said my debit card was stolen.The cashier gets the manager Farrar. I asked her what the issue was and she doesnt say anything or notify me about the issue with the card. The manager Farrar just takes my card, no questions asked, and cuts it in half with scissors.Never mind the fact that he could have easily verified that it was my card, as I had my drivers license, University Student ID and Social Security Number on me. My debit card had my name on it, and I had about 7 other cards with my name on it. He just took my debit card and cut it in half without asking any questions. They both just assumed that I had stolen it.To add insult to injury, I asked if I could use another card, and he says Yeah sure, if it will go through and I tried to use my credit card to complete my purchase and he said that it was not approved. Gee, thats funny. I used my credit card the day before and it worked just fine. About 30 minutes later, I go to the gas station to test to see if my credit card works and sure enough, the transaction goes through just fine. And yes, this Dollar General does take discover cards. The manager Farrar refused to let me complete my purchase and deliberately declined my credit card since he assumed that I was a thief.I believe I was straight up discriminated against as he accused me of having a stolen debit card WHICH WAS MY CARD THAT I HAVE HAD SINCE 2015 and he deliberately refused my credit card which worked fine. I will NEVER be returning to this Dollar General or any other one for that matter.

Ph
Review №85

I am always here. Picking up the special things that cant be found elsewhere.

Sh
Review №86

This place was in such a mess. It looks like a hurricane went through there.

Ch
Review №87

It was crowded

Ca
Review №88

EVERYONE that works there is super friendly.

Ev
Review №89

The store was dirty and junky and very unorganized. A lot if supplies were still in boxes. They need to close that store down

Al
Review №90

Great prices and nice employees.

MA
Review №91

I enjoy buying dollars item to save money

Jo
Review №92

As long as they dont move things around and I can get in and get out, they will get high marks from me. Clean and well stocked.

Ni
Review №93

They are helpful when you cant fine anything

An
Review №94

Helpful staff and easy to find things in the store

Om
Review №95

Awesome prices and service

Do
Review №96

Always unorganized. But overall your typical discount store.

Ro
Review №97

Nice and clean good customer service

Aa
Review №98

Clean, great prices, well organized, and the cashier was a very sweet lady.

Co
Review №99

The store had a few things we needed, but stock is depleted b/c virus.

W.
Review №100

They have lots of different things.

Information
78 Photos
100 Comments
4 Rating
  • Address:3201 S Cobb Dr SE, Smyrna, GA 30080, United States
  • Site:https://dollargeneral.com/
  • Phone:+1 470-663-6756
Categories
  • Grocery store
  • Beauty supply store
  • Discount store
  • Dollar store
  • Party store
  • Pet supply store
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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