Great salesman. Very nice and knowledgeable. Other than that. If I could give 0 stars I would. Looking at a new Sante Fe Limited or Calligraphy. Trading in a 2019 Kona Ironman Edition. 25,400 miles. More than GREAT condition. I get that the dealerships need to make money but insulting somebody is one thing. They offered $22,000 for trade. They were all outside googly eyeing the Iron Man because none of them had ever even seen one in person. Maybe because they only made about 3,500 of them worldwide. NADA has even a ROUGH trade in at $25,300. I will never go back to this dealership. They are a bunch of CROOKS.

Wife had a check engine light come on in her Hyundai Kona. The dealership I bought the car from couldnt get the car in for 2 weeks . I looked up other Hyundai dealerships and called Texoma Hyundai and they got the car in and fix the next day. while I waited. No charge. covered by warranty. I was very pleased with the service and happy it only took 1 visit .

I was super late to my appt of course!!! 🤦🏽‍♀️👌🏽 C’est la vie. But they were very understanding and patient for my arrival and still able to handle business! The guys in the service dept were extremely informative and genuinely took care of all the inquiries & concerns i had plus went above and beyond! This is how you do customer service. 👌🏽👏🏽

They were great, got right on it. Best service department ever! I recommend them highly

I have always get my car’s there they are fair and friendly. Ask for Red he is helpful and ready to help you get your new car or used. I have been with them for years and I will always go back to them.

The staff at Texoma Hyundai is knowledgeable, friendly, and capable. We purchased three vehicles within two weeks, as we liked our salesperson, Shack, the product, and the pricing. We will be back!The Service Department at Texoma Hyundai is exceptional. They are professional, thorough, and friendly. An all-around class operation!

On setting up initial appointment to have my car serviced, the gentleman was very courteous & informative. I arrived early for my appointment, & was treated with respect & prompt attention. My vehicle was taken in promptly for servicing and also received a call letting me know my vehicle was ready for pick up, in a very short time. Thank you Texoma Hyundai!

Very disappointing experience tonight. Went in to purchase a vehicle for my daughter was actually at the desk ready to buy when the finance guy came out and told us. “To be honest on this car we losing money,so we have to include the $1500 warranty and i really need you to finance to us so we can make the money on it”. I was upset by their unethical behavior I walked out. As we were leaving someone from the back room said “oh we can wave the warranty for them”. In the future price the car the way you want to price the car. We have since purchased the same car with less miles from Carvana for less money. Did this on the way home from our phone and they are delivering it to my house with no hassles or BS. I tried to keep it local and in the community. This is the reason why people hate car dealers and it the worst experience anyone can have…. I would never recommend working with these guys. Lie right to your face and blame it on their buyers paying to much for used cars.

No complaints. Wish they could have taken care of body work needed. Also would have appreciated it if they could deliver auto when completed, as Ford does. But will return for any future needs. Glad they took care of my car. I trust them. .

Best car buying experience ever 1 hr done driving off brand new Hyundai !!!

Great bunch of mechanics and service writers here. They took excellent care of my daughter and I highly recommend them for all your Hyundai needs.

Everyone is very curtious. Fast service Too.

I am a returning customer and was trying to buy a new Sonata Hybrid. They are adding thousands on the price for BS you dont need or want. No option to not take these items. They have a take it or leave it attitude. Some of the rudest sales people and mangers I have encountered. I have found much more customer friendly dealers that arent jacking the prices up because of the shortage. I will never be back.

Fabulous experience! The waiting area was clean and comfortable. The Service Team did an excellent job taking care of me. I will be back again!

What a great dealership! Brennan was great at helping me and made me feel heard. I wasn’t rushed at all. Final price was exactly as negotiated as well. Will definitely come back to get my next car from Brennan.

Great experience! They try and get you exactly what you want while working with your credit. Everyone is so nice and helpful. My salesperson Taylor took the time to get me exactly what I needed for my new little family. Clean and friendly dealership. Definitely would recommend to everyone I know.

I love Texoma Hyundai! I bought my Veloster N there last year, and everyone was so friendly and helpful, I thought Id bring my car up there for its 6k service.Ya see, I live in Grapevine, about 75 minutes away, but they are kind and friendly and get me out of there as quickly as possible since Im not dropping my car off, Im actually waiting on it.Last week I had to have a major replacement of the entire steering system and then an alignment under warranty. Knowing I was gonna be waiting for the car, they had me get there at service opening time, hoping to have the car finished by the end of the day. About four hours later the replacement was done, and the car was taken to the alignment center. I went to a great bbq place a few blocks down the road, and when I got back the car was done!!I really appreciate the kindness, the friendliness, and how helpful they are in both the sales department and the service department! Im going back soon for my 18k service, and will always highly recommend Texoma Hyundai.

Incredible experience! Taylor was absolutely awesome, he was on top of everything. Easy smooth process. I will definitely buy another car from him and I highly recommend Texoma Hyundai

I am always happy to take my 2013 Hyundai to Texoma Hyundai. The service dept has excellent customer service skills. Most visits are for oil changes only, but my favorite visits are when they say nothing needs to be done.

Paid quite a bit of money to get my car fixed, dont even have it a full day and the SAME problem I brought it in for is still an issue. Brought it in because of car overheating drive for a little bit and car still overheating. I called them they had me towed back to the dealership which was on a Saturday right at closing time and I was even given a ride back to the dealership. They had it fixed first thing in the morning and was able to pickup. I was very upset about the issue and how long it was at the dealership but very happy that they redeemed themselves and fixed the problem.

Always friendly. Never a problem scheduling getting my car serviced. Happy customer!

Everyone at Texoma Hyundai was overly communicative and helpful through the whole process. They worked with us to make alternate arrangements when I got COVID after my vehicle arrived and we’re quick to assist with any questions. Will definitely be back!

Always great service! If you need to buy a vehicle or service one, these guys will get you taken care of. Every visit. Any problem. ❤️

I was misled about warranty information whenever I purchased a vehicle from them, and wound up with a car that I quickly discovered burned oil. I called and left messages for their sales manager, Ron, none of which were ever returned. They seem to care about you whenever they are selling you a car, but beyond that point you no longer matter to them. I will never do business with them again and would certainly not recommend them to anyone.

Had a great experience. They were very honest and straight forward. They didnt try to push any extras or junk that you dont need. One of the few dealership visits I actually enjoyed.

From start to finish this transaction was smooth and simple. And for all you ladies out there, dont be afraid to go in alone! They treated me with respect and I was able to negotiate a deal that was very fair. Thank you to my salesman Taylor. He was awesome.

Thought it was something really serious but turned to be something really simple. Staff was just as happy as I was that it wasnt a serious problem. Always treated kindly at Texoma Hyundai!

Our salesman Taylor was amazing! He got us a great deal on our trade in and put us in the car of our dreams. Mario in finance was also fantastic! Great people! Great experience!

Service reps were extremely nice and helpful with my first Hyundai visit.

Great service. I have brought my cars here for many years, and never been disappointed.

Great dealership! No pressure and better prices the anybody else. Talk to Kweschun Smith great salesmen.

I had a front passenger door latch replacement at Texoma Hyundai in Sherman Texas. Chad Reaves the service advisorWas very helpful he explained everything to me. Also thanks to Jason Brewer for ordering me a part. and the other mechanisms also. I would highly remind the service department at Texoma Hyundai at Sherman Texas. Thank you.

I would give them zero stars, if I could. I don’t recommend this dealership. One they will sell you a car with a underlying transmission problem. Salesman kept saying that the car passed inspection, but all four tires were splitting. He assured me that they were drivable, only for his manager to decide to replace them because they clearly weren’t. Whoever is doing inspections for this dealership should find another job. I am a first time buyer, and they tried to leave me with a car that has a $7,000 issue. I will never ever do business at this location. Horrible, they don’t have your best interest, only want the sale.

False advertising at its finest. Listings on their website and on Cars.com both say virtual test drives and virtual appraisals are available - which is why I called them. First salesman ghosted me, second salesman told me they wouldn’t give me a number for my trade in and then they refused to give me an out the door price without putting a deposit down on a vehicle. These are very deceiving tactics and a telltale sign you should take your business elsewhere.

We have a 2010 Hyundai Tuscon that needed a lot of tlc. Took it to Texoma Hyundai and they gave it all the tlc it needed. The service department was so helpful and always available to address any of my concerns. I am very happy with the whole experience I had with Texoma Hyundai and will definitely be a return customer if the need arises. Thanks to the service department for the triple A experience I had. Satisfied customer

Always friendly and professional! Clean waiting area. Staff always does their best to give the best service possible. Love this service center!

It was the best car buying experience Ive ever had. My salesman Juan, the managers and finance staff were both courteous and friendly

Wonderful, helpful group of people! Definitely going back there for my next service.

Got the right stuff at reasonable prices. Very friendly & helpful.

My oil change was quick, the staff was friendly and my car was brought back to me WITHOUT grease on my interior!! Overall I would say it was a great experience.

Just purchased a 2021 Calligraphy Palisade. The services were awesome at Texoma Hyundai. I would like to say a special thank you to our sales representative Juan Barrientos. He was very accommodating and helpful from the time we came in the dealership until we left with our new car. He stayed after hours from his shift and took his time and walked us through every car feature in the vehicle. His services were very impressive and I recommend that you do business with him.

Everyone is friendly. Family oriented.. great place to get a car. ..

I am always accommodated with good service, short time, and respect. I highly recommend the service department.

The advisor, Larry, was somewhat rude and seemed to be highly sensitive to the way I was communicating. He at one point said OK, Im just asking. As if to be like jeez, calm down. I was just talking normally, no issues. He went to lunch immediately after quoting me over $600 for recommended services that I declined. A nicer gentleman checked me out, thank goodness.

They did an amazing job repairing my vehicle including recalls I had no idea about and it was fast!

Taylor was very patient with me. Both Taylor and Trey worked so hard to get me into this car. I cannot thank them enough for being so kind and wonderful until the end.

Taylor and Mario were very helpful, got us a great deal, great warranties, and worked around our schedules. Overall excellent experience

Excellent dealership. Will definitely do business again. Salesman David Richardson is an excellent salesman. Made the whole experience quick and easy.

Friendly staff and very economical in north Dallas area.

Mario and the Texoma Hyundai team worked super hard to get me into the vehicle that I wanted around my terms! The process was quick and painless. Mario is a great salesman and took the time to show me everything about the vehicle and even helped me get it set up before I left the lot! Great experience all around! I highly recommend Mario and Texoma Hyundai!

I live in South Texas, but I was traveling, and needed a mechanic fast, to fix my A/C. Those guys took care of it fast, and efficiently.Saved me a long drive back home with no A/C. Good guys.

Excellent customer service, everyone very helpful and friendly. Very attentive to their customers. Buying a car couldnt be easier!

Always takes good care of me, I never worry when I need car care.

Great experience for my first car purchase thanks to Shack! Shack made the process smooth and unproblematic! When a concern did arise, he made sure he took care of it! Thank you guys! Definitely recommend these guys!

Great place to go for car stuff! The nicest people you will ever do car service with!!!

I purchased a vehicle in March of this year and I still havent received the actual license plates. I had to buy my own temporary paper plates twice, (about to be 3) because the dealership cant print a new set of temporary plates.I have contacted the person who sold me the car and the manager and still have not gotten a straight answer as to why my plates havent came it. Ive contacted my county and the dealerships county and they have not received paperwork from them.Official complaint for the dealership will be going in now.

Fast service very friendly no pressure at service dept

Friendly people fast deal no hassel. Ill be back when it comes time to upgrade!

Jeremy was very nice and they worked fast👍👍

Very friendly salespeople. Provided good explanations of options. Our original salesperson was sick, so they substituted a real nice and knowledgeable lady. Offered a good trade in with the usual back and forth. Would definitely check with them when looking again. Great people.

They did the oil change and fix my light in a timely manner very good staff

Top notch care here! Hyundai has came a long way. Thought I wanted an Accord but ended up with a Sonata Limited. Couldn’t beat the upgrades available with this vehicle! So grateful for the help finding our family a safe and reliable car. Thanks Texoma Hyundai!

Professional staff, easy car purchasing experience, delivered on promises! We love our new 2020 Ioniq, highly recommend Texoma Hyundai to family and friends!

Love this place very clean and nice staff ! Ok

Jason in the service department is AMAZING.He has been so patient with me & has answered any question I have!Big shoutout to him, he needs a raise!!

Best car buying experience I’ve had in my entire life. The salesmen and finance specialist were all extremely friendly, knowledgeable, helpful and efficient. Thanks Red, Kweschaun, and Ocoma for making it a pleasant one. If you’re interested in a new car make Texoma Hyundai your #1 destination!

Quick courteous service. Very pleased.

2nd time I have purchased a car from here. Both times have been super easy. Everyone is friendly and service is pretty speedy. Solid group of folks to buy a car from.

Buying our new Tuscon from here was a breeze. I found exactly what I wanted online, contacted a sales team member and received Red, I let him know what date and time I would be there and he had my new car sitting out front ready to go! We discussed pricing, warranty and what would meet our needs best. We were in and out in about an hour! Everyone at the facility friendly and helped make everything go as smoothly as possible. Thank you Red for a great car buying experience!

Made appointment for the same day. Arrived early and attended to immediately. Done in the time frame said and out the door.

Advertised CPO online for a specific price (truecar) Showed up they tried to tack on 1500 service fee so they could charge a 1400 CPO free. Entire situation was deceptive and dishonest. I left went to Freeman Hyundai in Irving got exactly what I wanted for the listed price (+TT&L) and had a far superior experience. I would advise avoiding at all costs there are too many Hyundai dealerships very near here that are honest and upfront.

The service department is always friendly and want to help their customers. Even if we have a strange issue, we have been able to call them and they will help us find a good resolution.

I can no longer drive my vehicle as the dealer collected money for title and registration during the purchase but never filed for tags. The temporary tags have expired and the DMV informed me that I cannot purchase on my own, it must be purchased by dealer. My nice car is now parked in my garage in limbo.Apparently this is a common issue with this dealer as some people have been waiting since March for their tags to arrive (per DMV). I have filed a dealer complaint with the DMV and will be escalating the issue if it is not resolved ASAP.

Brennan was absolutely great. I recommend to use him when you need a new car. He’s the Best!! Thank you so much.

I received a Letter in mail about recall of my 2015 Hyundai Santa Fe Sport. Phoned my favorite go to service guys at Texoma Hyundai! Appointment made and I’m always treated with respect! Chad was an awesome service writer and less than 30 minutes my recall was completed! Chad also gave me inspection certificate! Friendly people an Texoma Hyundai and always receive top notch service!

I can always rely on professional and courteous treatment. I feel like Service Department is my partner in car care.

Love love love this place. Super friendly and want to make sure you 100% want the car before you sign paperwork. Brennan was my salesman and helped us so much and did so good.

Shaw, was very efficient, courteous, and helpful. We will recommend him and Texoma Hyundai to our friends and family.

The whole staff is always so friendly and great to work with! I always have a great experience! If you’re in the market for a new car go see Red!

Drove 5 hours to get the car i want. They worked with and im leaving with the car i came for.

I had the best experience of my life. The sale associate who handled my car deal was phenomenal. But the entirety of the hyundai sales team was world class. Wish I could give more stars!!!!!

The process was easy. The sales person and GM were very helpful, understanding, and work great at getting you what you want and need. They go the extra mile for their customers. They worked above and beyond with this deal and I thank them. I will always do business with them and refer them to everyone.

David was our sales representative he was extremely professional and make it a great experience.The entire staff was amazing and welcoming.I will only buy from them!

Lee is the best! Everyone was helpful and it was quick! Best way to buy! I love my car!

Mario, my salesman and Jason, the service manager, both have gone above and beyond to help me and my family out with a damaged car on a long road trip. The service, care and excellent communication they have both demonstrated has been excellent. I highly recommend Texoma Hyundai to anyone considering doing business with them!

The car was gone about 10 days, they drive it approximately 400 miles, fid did stall at stops like I said but it didnt trigger the computer for codes so its not really fixed but they did what they could. They suggested a fuel enhancer / additive may be helpful. I still blame my son-in-law for putting 3 tanks of Supreme instead of Regular gas in the tank. Thank you but problem is not solved and us very inconvenient in traffic.

Great place to get your car fixed and they are really helpful.

Wonderful service. And friendly.. Thank you

Was a very satisfying experience. The staff were friendly and helpful, as well as knowledgeable with the vehicles. Would recommend highly.

I’m a first time car buyer I was very adamant on how much I put down. The gentlemen that helped me was so patient as well he took out the time to explain things to me. Their staff is so welcoming and nice. I totally recommend them.

Thank you for fixing my radio so quickly!

Easy process. They had the right car I wanted, worked with me on the price, and had a fast and easy purchase process. I love all the extra service and support that comes with a new Hyundai.

Zack was very friendly and quick to help.

Excellent customer service! I would give y’all a 10 star rating, especially my salesmen, Juan Barrientos! Thank you guys so much! It was honestly a pleasure doing business with y’all!!

We were looking for someone to help us and Kuestion was an awesome person who attend us really professional. He answer all our question that we decide to get the car and we got it. I recommend this car dealer they all are really sweet and professional.

Kweschun Smith was wonderful. Very helpful and knowledgeable. The finance department was AMAZING 👏!!

Kweschun Smith made buying the auto super easy. Very pleasant and knowledgeable.Okeoma Ikpeowo was wonderful. Explained all warranties and additional options.Would highly recommend doing business with these gentlemen.

Wasted my time. Less than honest about the price.On June 12, I received a Texoma Hyundai online offer via Truecar for a 2021 Palicade. I confirmed the offer price with a salesperson via email and requested a written out the door price as I would not pay for any dealer add-ons. The salesperson informed me that their policy is not to provide a written out the door price.I reluctantly scheduled a dealership visit for June 14 to sign the papers as I was suspicious that the dealership was hiding something. I requested and the salesperson agreed to have the papers ready upon my arrival.When I arrived, the papers were not ready. Why not provide a written offer remotely? Why not have the documents ready? Unless a scheme is at play. The dealer baked into the deal a very expensive door ding/window chip repair policy for an additional $1500 (Window chip repair is free with your current auto collision insurance and door dings are frequently repaired for $30-50 cash). When I protested buying their in-house dealer insurance add-on as it had no value to me, the sales manager informed me that he would not sell the vehicle without the additional insurance purchase. I walked away and promised the sales manager a bad review as honesty, trust and integrity are business requirements for me.In my view, this is a dishonest practice. The dealer knew from the beginning that they had no intention of honoring the committed Truecar price. It would appear that they draw in customers with a competitive online offer and then try to force upsell dealer add-ons during the visit. I am not an attorney, but I feel this type of practice is dishonest at best and maybe even illegal.

The staff at this facility are amazing!! Very easy to work with! I will recommend my friends and family .

Very nice, friendly atmosphere...did a good job of explaining things ..I appreciate their time and patience...