I showed up to quick lane in sherman at 12:15 on saturday. i drive a diesel and i know it takes a little longer but come on u can’t get it done in 45 minutes. also when u look up quick lane on internet it says they r open till 1:30 . i drove from bonham to sherman for nothing . i am a little peed.
Because of Bob Utter honesty and great workmanship .I will continue to use Bob utter services and his mechanics are truly professional mechanics. thank you Bob better for fixing my truck it’s the main source of my income without that my family and We would suffer so thank you for keeping my truck running smoothly and Efficiently James Bailey
Took 2 hours for an oil change. Not very “quick” as the name implies.
Absolutely amazing staff! They let me know everything I needed done on my vehicle without charging extra to check. They are very friendly, professional and do an accurate job! Highly recommended. Will be back to have more service done soon. Thanks again!
Got an oil change,tire rotation and the works!!! Received great service,great personnel!!!😊😊😊😊😊
Thay gave me the information I needed
First time in... Great service, Matt did a get wonderful job of making me feel like, if not for the day, king of the hour. So pleased with my oil change service and only cost maybe 10 bucks more then other place for a million in good feelings all day... Guess it was king for a day after all.
Clean Facility, free cappuccino, friendly staff, high prices, and will find every excuse not to fix your tire, and instead, try and sell you 4 more.
Good service. Quick even tho it was busy. Oil change and headlamp replaced. Fair price. Nice waiting area.
Friendly courteous people. Got in and out quickly. Nice place
Philip was wonderful to work with! He did a great job taking care of us. Actually, the whole team was great!
I was told it would take less than 1 hour for my service. At the one hour mark I checked in and was told all work was done, that they were adding oil, that I was almost done.30 minutes later (90 total at this point) I was presented a dirty cabin air filter, this mean I was LIED about the prior status. In total it took more than 2 hours for a simple oil change.The Quick Lane area did not have coffee, there was a sign up saying they were out of supplies. However new sales still had coffee, I guess they have a better supplier...I was very disappointed in my whole visit.
I drove 30 miles just to visit this quick lane. When I got there, no one was waiting but the man behind the counter looked at the clock and said they closed in 10 minutes. If it’s a quick oil change why couldn’t he have gone ahead and done it in the ten minutes? Won’t be going back.
Always well taken care of. Staff is super friendly!
Normally really impressed with staff however with pandemic and mask requirements it was truly disturbing to see such a large group of young men working and eating with no masks on. They were laughing and playing around while working really unprofessional. In need of managements guidance,
Make yourself at home. This was what the agent said to me after taking my keys and starting the process for my latest oil change. They finished that, a comprehensive inspection and tire rotation in less than an hour. Couldnt be more happy with the service and how they keep my car in good running condition. Love this location.
2011 Diesel truck.. oil change and air filter change. From the time they pulled the truck in the shop until finished 2 hours. I asked 1 hour in if they had found a problem and or why it was taking so long.. smart mouth guy at the desk said they were doing their job.Think it might be time to find a new vendor for oil changes.
The best service ever ..fast and quickThey are always letting the customer know about a defect in the cars need of service..Been comingfir almost 2 years..Will not foanywhere else..
Will not be back! 2017 F150 with 40,000 miles and the lugnuts are bad and have to be replaced and they are the only ones to touch my truck. They offer me to pay $100 for a new set when they messed up up in the first place. Worst Service! Walmart is better at this point and thats sad!
It took twice to get tire done wright .manager gave me free oil change next time I go in
Everyone was incredibly nice and knowledgable. The waiting area is fantastic also.
Theyre quick and professional, as always.
Havent been in the quick lane since it opened, only into bob utter lincoln shop.
Drove in too get tire fix left with GREASE on drivers seat. Most dealers cover seats with plastic but they said they dont. Please get some for the future customers
Didnt get the job done... Had to go elsewhere...
Roger is the man! Very helpful in willing to help.
Unknowledgeable to different warranty policies and procedures sold by Kia dealerships in other areas. Felt intimidated by employees with the exception of check out lady. Will never under any circumstances return!!!!
They do a great job but take over an hour.
Service was quick and they me about a small problem I had. Will go back.
Quick lane service is great
Joe, was the greatest.
Quick and painless