I am so glad I brought my laptop to Gadget Rehab when its camera stopped working. I really appreciated Isaacs thoroughness in trying different solutions, from software updates to camera or cable replacement. He solved the issue and now my computer is working wonderfully! I also was grateful for his kindness in keeping me up-to-date and informed about the repair process. I highly recommend!
Wow, thank you Isaac! What an incredible job you did on my pixel 3 screen replacement! By far the best service in town; ordering a screen by the next day, staying late to fix my screen after a busy day and giving me a discount for a small defect in the screen, which I honestly cant even see. Also theres a lifetime warranty on the screen in case I have any issues. So happy to have my phone fixed and back into the world! Fast, low cost, and quality. Unbelievable.
Really good experience. I broke the screen of my One plus 6 the 2nd day I arrived to Seattle. Gadget Rehab was a life saver. Isaac was really helpful and got my issue resolved at the earliest. Highly recommend the place, wonderful service.
Topnotch customer service experience! Whoever worked on 11-6-21 saved my bacon by staying later to fix my phone.
Very responsive with competitive quote for repair of laptop screen. Fast and quality service.
Isaac was courteous and on the ball throughout the process. He was able to get the screen redelivered when fedex came before they were open. He stayed late to get my phone screen fixed. I highly recommend him. They were less expensive than others I contacted also!
I went in for a simple screen crack issue. They said it would take two days but it took a week to repair the phone. They charged $100, but the screen I got was a cheap knock off instead of a genuine OnePlus part. The phone is now much heavier, thicker, and laggier, and the screen is dimmer, less colorful, less touch sensitive, and lower frame rate. People who dont know much about phones might not have noticed it, and simply thought the phone was getting old or out of date. I find it annoying that they didnt tell me they would give me a non-genuine part before making the repair. I will return to check if they can fix this problem, and if not I will mail the phone directly to OnePlus to get it properly fixed.Maybe I was supposed to have guessed this beforehand, but that seems scammy to me. I dont really understand why this place has almost 100% five star reviews
I feared thousands of songs were lost after a desktop conversion. My last hope - my very old video iPod. Isaac fixed my cherished friend and now my library of tunes has been returned to me. Cant praise him enough!
The back of my phone was coming off and I thought it was toast and that Id probably have to get a new one, plus I thought I had a couple of cracks on my screen. I showed my phone to Isaac, the tech, at Gadget Rehab and he determined that my battery had expanded and just needed to be replaced and the screen cracks were just on my screen protector. He was able to order phone parts and in a few days I brought it back and in a short time he had restored to mint condition. I would highly recommend Gadget Rehab.
Easy to reach by public transit. Clean, well kept lobby. Courteous staff. The only reason I didnt do business with them is that I live well South of Seattle and would have to bus back in three days to pick up my phone. I would go there if I lived in town. 😸 =^..^=
Ive had my Iphone screen and batteries replaced here several times. Great service, quick turnaround time, and fair prices! Cant recommend this place more.
Brought my Xbox One into Gadget Rehab and told them it wasnt staying powered on (it would shut off after ~3 secs). They said they would take a look and let me know. Next day they called back and said it was a power supply issue but would be able to fix it the following day when they received the part they needed. Picked up the Xbox, they had it ready and waiting for me; they also cleaned the inside as well. Would definitely recommend their shop and service. Turn-around time was absolutely reasonable.
The lens on my phone was broken. It was repaired within an hour at a reasonable price, much much less than a new phone. Staff was helpful and friendly. The camera works.
Isaac was competent and friendly. Fixed my pixel 2 screen in like an hour. Gave me a discount because they only had a used screen (looks good as new to me though). If that screen hadnt worked, he would have ordered a new one to arrive the next day. This is way better than the other place I tried (ubreakifix) which said that they wouldnt have the pixel 2 screens for a couple days, that the repair would take 24 hours, and that they couldnt even do a diagnostic until the screens came in. Isaac also replaced my battery for just the battery cost (no extra maintenance cost). Definitely support this small business instead of one of the chains. It will be cheaper and a better experience.
Quick turnaround.Friendly staff. Gadget rehab was the only shop in Seattle neighborhood willing to repair my 5 year old phone that I love.Provides 6 month warranty for workmanship.
My laptop hinge broke so I brought it in here. They fixed it and has been working great since. Very nice and helpful.
Brought in my Surface 3 for a battery change. Quick and easy.
The battery in my Nexus 6 needed replacement - the power ran down quickly and the phone started to shutdown unexpectedly. Ive taken really good care of this phone and want to keep it going as long as possible. I researched replacing the battery on my own on iFixIt. Its a multistep process to take the phone apart down to its guts that I didnt feel confident I could do without breaking something along the way. After calling Motorola and a couple of other device rehab shops in Seattle that wouldnt do the work, I was finally referred to Gadget Rehab. I was so glad to find this business. The owner, Isaac, is very professional and provides prompt service. He ordered the replacement battery which arrived within a week. It took less than an hour to replace it and my phones battery life is now good as it was when it was new and comes with a 6 month warranty. I highly recommend this well run, small business!
Fixed my phone and made it possible to transfer all data over to my new phone for a relatively inexpensive price. Completely satisfied!
Isaac is terrific! Knowledgeable, professional and honest! I would give him 10 stars if that was an option!
Isaac was very helpful, kind, and easy to work with! Thanks for being so knowledgeable and professional. My phone was fixed in a day! Thanks Gadget Rehab!
Gadget Rehab employees were helpful and knowledgeable and I would return for any other issues I have.
It is a great place to get your broken mobiles fixed. One day is all it takes.
Great customer satisfaction! Thank you for your business.
Awesome service, Thank you!
Isaac was a pleasure to work with! I had a broken XBOX I couldn’t get fix for the longest time and he got it running great in just a couple days. Very reasonable pricing as well. If I ever need them again, I’ll definitely come back
If youre looking for Motorola services, this is your place. Isaac was extremely helpful and went above and beyond to help me fix multiple issues with my Moto X4. When I came in, my objective was to fix my Amazon-basics-cord-fried-my-charging-port issue, and his knowledge and stock of necessary parts helped me decide to replace both charging port and battery, for which he gave me a quote for about the same price as some other phone repair shops were going to charge me for the charging port fix alone. Since he seemed so knowledgeable, I asked if it were possible to address another issue where it was difficult to hear me on the phone when not on speaker phone, and he diagnosed that microphone issue quickly as well. While I was waiting, I was surprised when he came to ask if I wanted to replace my phone backing since it had a crack and he had an extra that would fit; he gave that to me free of charge. Finally, he helped me verify that the Amazon cord I had used had melted plastic and he sold me a replacement usb-c cord for a very reasonable price. Though the repair took longer than originally quoted due to the difficult positioning of the microphone that needed replacement, I am very glad Isaac at Gadget Rehab was here to save the day - its not easy to find places that repair Motorola phones in Seattle! - and grateful that he took care of all of my phone needs on such short notice. Will definitely be coming back in the future.
The only place in town that said they would fix a broken iPad charging port. Fixed in under 24hours with a 90 say guarantee. Very happy with the service I received
Amazing service and wonderful people! I mailed in my tablet and they quickly and perfectly fixed my screen for an awesome price. It was mailed back to me promptly and its better than it ever was!
Great place for all types of technology!
Came in a year ago for a cracked iPhoneX screen. Service was fast and customer service was great. A year later the LCD that was installed is faulty. Was told that there was a lifetime warranty on parts and labor. NOT TRUE. Even though the Apple store confirmed that the LCD is at fault, I was told that they are no longer the same company, even though the person that fixed my iPhone was standing in front of me. Service may be fast and friendly, but quality will not last. I would recommend going to the Apple store who stand by their work and place quality parts on your phone.
Great experience with Isaac, fixed two phones quickly and at a very reasonable price.
Im happy with the service at Gadget Rehab on 45th. Although I had an appointment, and it took an additional 25 minute wait longer than promised, they used a factory battery for my HTC 10 phone, and were the only repair location in Seattle that I could find who had the battery in stock or were even willing to replace it. I expect I will use this phone for at least two more years, which is good since I HATE the common varieties of Iphone or anything Samsung and am not willing to go with the closest relative of my HTC (Pixel) because its Google branded. I cant find a good option for a replacement. Very happy with this company / location.
I dropped my Surface Pro and shattered the screen. For weeks I tried to book an appointment with Microsoft for a repair to no avail. Best Buy wouldn’t service it because it is over one year old. This shop came up on a Google search and they were able to get me in quite promptly. The customer service was excellent and they fixed my Surface in just a few hours. I’m very happy with the outcome.
Needed a new screen for iphone, done in under an hour and for less than other repair shops are charging. Very satisfied! Will definitely go back if I need any more repairs.
Polite and professional. We will be going back to have more phones repaired.
Clarifying because of harassment on multiple social media sites from the company wondering why I posted a one-star review without a description earlier.....I showed up 15-20 minutes before their listed closing time from Google on a Friday and they were already closed. I wouldve tried to call, but I was going there to fix my broken phone and had no way to call. Extremely disappointing when business hours are not reliable.
I broke the glass on my phone and isaac fixed it quickly. Very friendly guy.
Great Service, communication and time frame of results! I highly recommend Gadget Rehab (Isaac, the owner) for electronic device repairs you might have. They also have items for purchase.I had an Issue with my iPhone and wasnt too sure exactly the solution. Isaac was able to understand the issue and proactively communicate through the process. He was professional and valued my business with him. Great stuff and brand new looking phone. Thank you again!
The owner was delightful to talk to, and was able to clearly state the price of the repair and answer my questions. It was also done promptly, even though I was a walk in customer. Would definitely go to this business again.
Quickly repaired the broken screen on my older phone, friendly service!
Isaac is the man. He is very friendly, knowledgable and communicative. He saved us twice in one week without breaking a sweat. Highly recommended.
I had not been able to backup my phone to i cloud. My phone stopped turning on and was heartbroken for all of my son’s pictures and videos I had our son passed away and was more heartbroken knowing I did not had ALL of our treasure memories anymore. I took my cel phone here and ISSAC was able to rescue my phone and all of our sons memories. I am forever thankful!
My phone had some minor water damage and would not turn on. Isaac was super nice and professional. He quickly diagnosed and repaired my iPhone, and in the end, the price was super affordable compared to other places, especially Apple. Thank you so much, Isaac! I will definitely be recommending your shop to many people :)
Very accommodating and did a very professional job. A plus
Very honest, efficient and courteous. Issac was a pleasure to work with. Highly recommended!!
They are very helpful and honest. They are super responsive and very quick to provide answers. They couldve have easily sold me or charged me for extra fees but they were honest and helped me out and resolved the issue with my iPhone and iPad. Theyre a fantastic business and I cannot recommend them enough.
Took my Pixel 3a in because it wasnt charging, I thought that I would need to get the port replaced. They spent 5 minutes cleaning it out, now it charges great and they didnt charge me a cent. Very happy, will definitely go back for future repairs
I had problem with my iPhone where the memory was corrupted. Team was very responsive and patiently responded to all my concerns and explained all options I had. They tried all options to fix the phone but to recover the data I had to replace the hardware for which I said no. They were fine with it and didn’t charge me even though they worked on my phone for one full week.
Had a outstanding experience at Gadget Rehab. The Owner, Isaac was very friendly and a pleasure to work with. Isaac caught my attention with his intention of wanting to work things out for me. He gave me options for my laptop repair to display multiple solutions financially. Would recommend for sure! Also price friendly!
These guys were great! My sons headphone jack broke off in the computer and they fixed it right away! Super friendly and nice.
There are only a few business in the World who will take on the repair of phones deemed EOL by the Manufacturer. Phones that are Rockin but not supported anymore.This place, however, isnt strickly driven by the almighty $$.That being said, this is the place to go to get your cellphone repaired barr none! Professional, talented and quicker than the Mfgr by weeks or even months!.Talk about quick turn around with a quality repair job.....so call/write and get an honest quote by them. Also, thanks for taking the time to read about my experience with Gadget Rehab ladies and gentlemen.Note: This is an honest true to life experience; I was not paid or coerced in any fashion nor am I an actor/writer looking for attention.Bye now!Richard HIniana USA
Outstanding service and honest! Have been taking my personal and company computers to Gadget Rehab for the past 4 years for repair and upgrades. They are quick and knowledgeable about everything. Dont waist you money taking your phones or computers to anyone other than Gadget Rehab. They do a great job at a fair price. I highly recommend them.
Very good experience with a difficult repair. Done right and on time.
I was in Seattle on business and my laptop screen went black. I searched several businesses and they all had long waits and charged for expedited service and a minimum fee. Isaac told me to come in anytime and he would do his best to expedite the repair. I brought my laptop in and he tried to fix it on the spot but he needed more time. I left it and he had the problem fixed in a few hours. He didn’t charge me an expedited fee and everything about his service was above and beyond professional. I highly recommend Gadget Rehab!!!
When my computer crashed, Isaac identified the problem and fixed it rapidly without trying to upsell me at all. Amazing service, and a place I trust. Ill definitely be back
Great service, I already recommended it to a friend.
Kind, courteous service and solved the problem!
I was in a bind with my laptop, as I need it for work every day. Fortunately, they were able to accommodate me on short notice and fix the problem quickly. I will definitely use them again!
Professional, efficient.
This was the best repair service Ive ever had without question.
Ive been here for two separate repairs to my phone. The first was fine, but the second time they broke my phone and then had the gall to demand I pay them to fix it.Hope you get lucky if youre handing them your device.(I originally posted this review last year before they rebranded, when they were called Cell Phone Repair. I have reposted it because I am still shocked at how they treated me -- they even tried to nonsensically blame me for their mistake)Reply to their reply: The owner of Gadget Rehab was the manager of Cell Phone Repair for almost 5 years, according to his LinkedIn page. In Gadget Rehabs reply to this review, they claim that they are not affiliated with Cell Phone Repair, but even though they are distinct legal entities, its clearly basically the same business. In fact, after looking at the owners LinkedIn, I have a suspicion that the new owner/old manager is the exact same person who treated me so poorly last year. I hope this business can learn to accept their mistakes and move on instead of *continuing* to try to avoid responsibility for their actions.
I went to these guys years ago when it was cpr and had no idea they changed the name, so it was a pleasant surprise to find them when I need a fix on my phone. They knew in literally seconds what the issue was and even though I couldnt wait, they said it would take an hour. It did. And I picked it up the next day. Saved me from spending hundreds on a new phone.
Great local business that helped me with a broken screen last year. Yesterday I dropped my iPhone in water, completely submerged it. Shut the phone down immediately and called Gadget Rehab. Isaac helped me real time and got me back in operation. Another good experience with this shop.
Great overall service, timely repair, great communication. I highly recommend first rate serviceI got my iPhone back looking brand new couldn’t even see any damage done and it works better than ever!!!
Excellent, I will use their service.
My phone would not turn on and I needed the data transferred to my new phone. They were able to repair my old phone and also transfer all the data to my new one. They purchased my old phone from me so I ended up not paying anything!!
Had a broken screen on my MacBook Pro - great service and about 30% less than at Apple store.
Did great job fixing my tablet
Absolute pros! Highest recommendations!
The owner, Isaac he is the best, great place to get repairs
Really helpful!
Isaac was wonderful!! Highly recommend Gadget Rehab!
Ive been coming to these guys for over 3 years. Always great service and quick repairs!
Repaired my phone screen within 35 minutes! Great location and quick services!
Isaac was professional, helpful, and communicative! Everything I look for when it comes to fixing my electronics. I would highly recommend this place, not only for price, but also their wonderful android repair! Thanks, again, Isaac!