user
Carsmart
13332 Lake City Way NE, Seattle, WA 98125, United States
Appearance
Carsmart
Comments
Ba
Review №1

Had an Awesome Experience with Jeff and Francine. I purchased a 1991 Ford F250 from them. I had it shipped across the Country to my home. Francine was such a pleasure to deal with. I was kept involved throughout the whole process. Paperwork was overnighted. Francine even had to send some a notarized Correction due to the Mass RMV and their outlandish rules. When Truck arrived it was clean and exactly as it was described by Jeff and Francine. I hope all my purchases go this smoothly. Thanks So much El Dingo says Hello

Ja
Review №2

Bought my Honda HRV 2017 about a year ago from Carsmart. I worked with Jeff and Francine who were both easy to work with. Jeff explained that the tires were worn down before I bought it and offered to help me put new tires on before I bought the vehicle. I declined this offer and decided to find a place later on to put on new tires, I just thought it was great that he was so transparent with what I was purchasing. Francine helped me with all of the paperwork, she was friendly and competent with sales. Overall, great experience. I recommend this place to my friends and coworkers.

Ji
Review №3

I picked up a 2009 Nissan Armada from Carsmart Lake City location.(I believe the owners name is Jeff). He has great inventory and amazing prices. Im sure many people will stumble upon the website because of the competitive prices. He is honest with the cars he sells and the whole process was super fast.I wish I came to Jeff for my first car purchase.

H
Review №4

We had a wonderful car shopping experience shopping with Francine and Jeff. They both were super kind, personable, helpful, honest, and in my opinion stand out drastically in the pretty murky world of car dealers. We love the minivan we just bought from them. It was very, very, clean and we got a great price on it. Well be shopping there again.

Cy
Review №5

Oh my 🤗🤗🤗This ‘business’ has to have been one of the greatest interactions I’ve had! I have spent 30 yrs in banking (Small Business most recently) so my Standards and Expectations are very high!Francine was a delight to work with - her knowledge, honesty (almost Unheard of in this industry) and willingness to guide my son Neil through the process was amazing! She is warm, funny, and professional.Please....IF you are in the market now or in the future for a used car do not pass this business by! You will not regret it 🤗Visit Jeff & Francine at Carsmart, Inc.

Ar
Review №6

Everything was great and super efficient! Francine handled all the paper work and made buying a car painless and saved the trouble from having to make multiple stops. I was able to finance AND got the car registration all in one go. As someone who was purchasing their first car as an adult, I felt comfortable and the verbiage used made the process not so overwhelming. Both Geoff (?) and Francine were very friendly, personable and helpful. I even recommended a friend of mine who is actively searching for a car to check them ! Thank again you two !

Br
Review №7

Got a great deal on a 06 Toyota Sienna. Thank you Jeff (and family)!!!!

Mo
Review №8

They were so helpful. The wife is amazing and works so well with people got us the car we wanted, felt good about it and is also a great working car!! Thank you guys so much.

To
Review №9

Friendly people and excellent customer service, willing to help you get where you need to go.

Ke
Review №10

Great place to find a good car, on the inexpensive side. Like any reputable dealer, they allow you to take the car youre interested in to a mechanic you trust for a buyers inspection. I would strongly recommend that just because there is no in-house mechanic shop on the lot. The car I bought was clean and issue-free, and looked almost new, if a bit high on mileage. But thats why it was so inexpensive, and well worth it.

Ma
Review №11

I bought a car from these two at the beginning of January and it was a great interaction to start the new year with. These people really care. Yeah theyll sell you car but youll also leave with tips, plant starters, and their phone number! They are not the type to leave you in the dust after a sale. I 10/10 recommend.

Wa
Review №12

Jeff is always helpful! Great guy!!

Bi
Review №13

Very pleasant experience with Jeff, great buying experience. Absolutely recommend it!

cu
Review №14

They sold my friend a great car

Ja
Review №15

We got a mini van from here. Was friendly, fair, open and honest. Worked with us to find the right fit for us at a great price. We came and went 3 different times trying to decide which car we wanted. Never rushed us and answered every question. Fully recommend. Should be your first stop.

Ha
Review №16

Jeff and Francine are the best used car dealers. Bought a 2010 Mazda 3. They are lovely people to work with. Personable, honest, very knowledgeable and no pressure whatsoever. Didn’t imagine used car deal experience could turn out so amazing. They even offered me a fair price for my previous car that I wanted to dispose.Thanks guys for being there.

De
Review №17

We had a wonderful experience with Carsmart! The owners are honest, personable, non-invasive and non-pressuring in the buying process. We were able to find a great car for a great price. If youre looking for a clean, reliable used car, we highly recommend checking out their inventory.

Am
Review №18

Bought my truck there... treated me very nice

He
Review №19

Bought a car here a couple months ago, though I was initially frustrated because it didnt start within a week of the initial purchase, its turned out to run quite well. The owner and his wife are very kind and would for sure recommend to anyone looking for a cheap used car.

Th
Review №20

Have to say- they are not pushy- had great time talking about cars with them and was fun. Plus car i bought runs great!

Jo
Review №21

I had a great experience here. I bought a beater car and they were very straightforward about everything that didnt work. I can really appreciate honesty in the world of used cars. Ive been very happy with the vehicle, I appreciate all the advice they gave me too.

Ru
Review №22

I loved my car buying experience here. From start to finish Jeff made it an easy and comfortable process without pressuring me, sold me a great running vehicle at a fair price, and even gave me a more than expected on my trade in. I can say they are one of the few honest dealers in the area not just trying to make a sale, but match you with a great car at an amazing deal. If youre in the market for a used car make sure to swing on by and check them out

Je
Review №23

This was the easiest and comfortable car transaction I’ve ever done they were so helpful and I totally love my escape !!! Thanks guys!!! 💞👍🏼👍🏼👍🏼

DL
Review №24

Didn’t tell me about any of the actual problems with the car before I bought it. Then tried to overcharge me for the issue when I attempted to get it fixed and had to go to another mechanic. Bad service.

Tr
Review №25

I got my 1997 Toyota Rav4 from Carsmart about a year ago and I honestly couldnt be happier with it. It wasnt even broken in when I first got it and was in great shape inside and out. That can be said about many of the cars Jeff and Jeff have on hand so go check out Carsmart you wont be disappointed!

Er
Review №26

I had a very positive experience with my purchase. Very sincere and honest people.

Al
Review №27

Simple and friendly to deal with. Car was as advertised.

Sh
Review №28

I had a very pleasant experience trading in a vehicle for a new one. Everyone was very friendly and the experience was comfortable. I would recommend to friends.

Ma
Review №29

I purchased a Nissan Xterra at CarSmart recently. The experience was easy and trouble-free. The owner was very friendly and easy to work with. I would definitely buy a car from him again.

Re
Review №30

We got a good car & the owner worked with us on the price in a very straightforward and professional manner. There arent many used car lots as good as this one!

Ly
Review №31

What a relaxed buying environment!!! Jim is a great, laid back guy. I would highly recommend Carsmart!

Ha
Review №32

First time buying a car! Couldn’t not be more happy! So thankful and grateful for their amazing customer service and friendly faces! All around amazing people to work with!

Jo
Review №33

First time buying from a dealer so of course I go in cautious and uncertain so as to not get a lemon car. I wasnt pressured into buying anything and was treated professionally. Back hatch door didnt work but Jeff wrote a note to have it fixed for no charge. Not only did they replace the part, they gave me a light that went out at no charge. Good customer service from both Jeffs. I would buy another car from these guys.

Ta
Review №34

Should have done this review much sooner, but I bought an older car at a great price from these guys a couple years ago and even though we had some unexpected issues with the starter giving out within a week of the purchase, they got the part replaced and took care of it entirely. I even got a ride home as it was late in the evening.It may be impossible to guarantee that nothing will go wrong on any particular car, but their service to me was top notch, if I ever have to buy a used car again, theyll be the first place I check.

Gl
Review №35

Most layed back car buying experience ever- it was totally awesome!

br
Review №36

Very honest dealership.

sh
Review №37

I bought a 2003 Ford focus from these guys for my daughter who is driving over pass for college. Right from the start the sale guy was honest. He advised me that the ford was a better deal for the money. They had put a new timing-belt on it. 3 weeks after buying car timing-belt had another problem. With in 5 day had it diagnosed. Carsmart covered the fix and the tow for me. I have never received exceptional customer service from any other used car dealers. My son will be driving in a year and I plan to purchase another car from Carsmart. Thanks Carsmarts for making a bad situation right.

An
Review №38

I bought a car the last year, and I have not had trouble with this one. Also, people are so friendly here.

He
Review №39

I would never go back to this place! Took 10mins for someone to come and then I asked how much a car was and then asked if I could drive and he said why you dont have the money (which was not the case) but I stilled end up paying cash out for the car and he said something like oh you must had a good taxes return and then asked me how much I had left after buying the car. Very very unprofessional.

ke
Review №40

Good upstanding People.

Br
Review №41

Great people made everything easy

Ta
Review №42

Quick, honest service with really low prices - particularly good deals for high mileage older vehicles around $2-6k.

Me
Review №43

Honest and friendly service

Mi
Review №44

Bad service got a car from there and it broke down the second day i had it.

an
Review №45

I bought my car a year and a half ago and they offered me a 10% discount if I paid in cash, I realized two days later that the discount had not been done I went to claim my discount and they were ignored, after a year and a half has had to take my car 3 times to the mechanic for problems in the car, terrible service, I would never return to this place!

Ma
Review №46

The prices of cars sing to me.

Information
12 Photos
46 Comments
4.5 Rating
  • Address:13332 Lake City Way NE, Seattle, WA 98125, United States
  • Site:http://carsmartseattle.com/
  • Phone:+1 206-365-6123
Categories
  • Used car dealer
  • Car dealer
  • Truck dealer
Working hours
  • Monday:10AM–7PM
  • Tuesday:Closed
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Similar organizations