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FixAll Smartphones - Dickson City PA
269 Scranton Carbondale Hwy, Scranton, PA 18508, United States
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FixAll Smartphones - Dickson City PA
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Mr
Review №1

Fixed my iPhone X at an impressive speed for an affordable price. No doubt I will be coming again. Jua was very helpful.

Ki
Review №2

I went to the store to get my phone fixed because the front and the back were cracked I told them that I wanted all original Samsung pieces which they had no problem ordering for me and I was willing to pay whatever I had to as long as it wasnt the same as the cost of a new phone. Well let me tell you NICOLE IS AMAZING. I waited 30 minutes for my whole phone to be repaired. That to me is amazing alone to know that she is doing this all with her bare hands shes a wonderful woman and Will highly recommend anyone to go here to fix their phone n ask for NICOLE!!!!

Ph
Review №3

I had the pleasure of dealing with Nicole yesterday! The battery on my phone would not hold a charge so off to FixAll to get it replaced. The service provided by Nicole was outstanding! She had the battery replaced and did a diagnose of the motherboard to make sure it was not degrading. A very pleasant experience considering how customer service is not a priority for most businesses I deal with. Again, Thank You Nicole for outstanding service! I highly recommend Nicole to fix your phone!

li
Review №4

They were honest and said they couldnt help which was great news ...both people was very nice ...

Ri
Review №5

I went to this store today afraid of what Id be charged because I had 2 pin cracks in my screen. I met Nicole the associate who didnt take advantage of me. She informed me my phone had a dual layer screen protector and that my phone wasnt scratched she could have easily said I needed a replacement but she didnt. She was very friendly and honest. I will definitely go here whenever I need a screen fixed. So if anyone needs screen replacement go here. They are honest people.

Li
Review №6

Awesome service, fast and efficient. Will definitely recommend to other people! Amazing! Cannot say enough good things!

Be
Review №7

Had my phone fixed here. They replaced the glass on the front and put a clear protective coat on top for an additional charge. I had bubbles one day later. Paid over $300for the front glass and the protective screen with bubbles. I. Brought it back up and was told it happens. It shouldnt happen after paying that much. I know Ill get a negative response from the owner on here but I have receipts, photos and proof .

Ta
Review №8

The crew was extremely professional & helpful. Answered all my questions, even gave me a free phone to use while they serviced my phone. Highly recommend this company!

Fa
Review №9

Nicole was great! She was able to assist me with my phone that was in really bad condition. She did everything she could to get my iPhone fixed. I use my phone to run my companies and cannot afford to be without it. She was prompt! Amazing job. I recommend this one fix it phone shop. Thanks Nicole! You’re great

M
Review №10

Edit: Added three stars because the company has reached out to my assistant and confirmed the events that took place in my original review. They further assured that the employee in question has been addressed and is sorry for her inappropriate actions that day. I am glad to know there are people who still take customer satisfaction seriously and hopefully now nobody else will have to be put in that situation. FixAll Smartphones is still faster and cheaper than going through insurance 👍

Je
Review №11

Great place! Nicole was knowledgeable and was able to fix my water problem and cracked screen fast. Very personable and friendly as well! Highly recommend!

da
Review №12

Nicole was amazing. This place of business is terrific and professional organization. In 10 minutes I exactly new how simple and inexpensive it would be to fix my phone. Ill be back.

Pa
Review №13

Very friendly, enjoyed the experience, friendly staff highly recommended!!Well my story actually continues but wanted to share. After my first comment, I was having issues with my phone . This was due to the work done . Instead of getting bent outta shape and slamming the business . I decided to bring it to the attention of the Manger Nicole . Turns out it was a flaw with the part that they received no fault to the workmanship . Nicole called in for the new replacement part rework the phone at no cost. Works great !This shows great customer manager relationship . Bravo Fix all You have a manger that is professional and courteous deserves a raise ...lol . Thank you once again Nicole!

Jo
Review №14

Very nice people. I am completely illiterate when it comes to cell phones. The girl there took her time to help and show me things I didnt know and helped discuss different types of cell phones. Very professional,courteous,and patient. She never charged me a dime! Definitely recommend and will definitely go back!!

Mi
Review №15

We cant say enough about the great service we received from this young man!! He was courteous, helpful and efficient. We wont hesitate to return for any phone problems in the future. We recommend this company 100 percent !!

Je
Review №16

My Phone Can Charge Perfectly. Once I Saved Enough, I’ll Come Back to Repair My 2DS & PSP. This Is Great!

Ne
Review №17

Very satisfied with this company! They fixed my phone and I am going to be returning here if I need any of my phones fixed. 10/10 FixAll great work!!!

La
Review №18

Nicole is the absolute best!! Friendly, communicative, and very professional. Fixed my screen in under an hour, good as new! Highly recommend.

Gr
Review №19

Great experience and wonderful work! The crew did the best job fixing my daughter iPad!

Em
Review №20

Many wonderful compliments I have to give this Google review. For starters, the staff members were everything I needed them to be, as I was in the middle of a serious cell phone crisis. When I arrived, I was greeted immediately, the area was nicely kept, clean. Although I wasnt the only customer in the store at the time, I wasnt asked to wait. There were enough staff able and willing to assist me right away. The entire time I was there, I noticed great teamwork among the staff, and they all seem very well educated in what they specialize. In no time I was leaving there 100% satisfied with their services. Fare prices, and great on time. I highly recommend FixAll Smarpthones Might I add, they offer services most places do not! Check them out.

Ch
Review №21

Went in to get my charging port fixed and it was and they were so nice and helped me! 10/10!

Er
Review №22

MISSING PARTS - Fast and friendly, good service. Only issue was missing parts. Needed a screen replacement, walked out thinking it was odd I could see into the phone through the speaker. Rep at counter stated that was normal, and he had asked another associate himself. Realized when I got home I researched and realized they removed the ear speaker mesh anti-dust net and never put it back on!!!

an
Review №23

The staff there were so professional. Wasn’t sure at first but within 1 min felt comfortable and certain it was the best place for the job. Had a new battery and a new screen within 40 mins wonderful job. Thanks again to the crew that worked on 7/9

Pa
Review №24

This repair shop is great. They have the best prices for repairing an IPAD screen. The associates were friendly, knowledgeable, and courteous. I highly recommend this business.

Cu
Review №25

Nicole was extremely helpful! In and out in 30 minutes for my new screen. Could not have been an easier process. A+

Ya
Review №26

Highly recommended. Staff was helpful, to say the least I am very impressed one the customer service .

Ce
Review №27

Very good pace to fix your Phone or cammpiuters very friendly customer servíce and they have Best prices in town i definitly recomended

Jo
Review №28

No complaints, they fixed my LG Wing in a timely manner. It seemed as though my phone was gonna be a challenge but that only made them want to try it more. Im happy with the end result, thank you.

SU
Review №29

Extremely professional and friendly fixed my phone took my phone finished before the deadline very confident interaction highly recommended

su
Review №30

Fast and easy, save me from buying a new phone I thought my phone was helpless and non-fixable. Guy was fantastic would recommend highly

Ni
Review №31

Fixed my tablet in no time! Highly recommended! Staff is very polite and to the point where they go beyond their way to help you out!!

Ma
Review №32

Service was great was done on time! Highly recommended!

Mi
Review №33

Excellent service. Friendly and polite. Repaired in less than an hour. Nicole rocks!

Ca
Review №34

Fixed the phone very well for an amazing prize. my phone looks brand new and i love it!!

Ju
Review №35

Really kind staff members. Fix my phone my breeze! Totally recommended

Na
Review №36

By far an extremely professional group of techs. They helped to get my husbands phone up in running in no time! I highly recommend those who need their phones fixed, that they stop by here. They are amazing at what they do, and prices that are affordable! Thank you Fixall smartphones, you guys did an amazing job!

M
Review №37

Highly recommended. Walked in with a broken phone, thought I lost everything, FixAll saved my life! They fixed it and I got all my information back; highly trustable and professional, thank you!

Mi
Review №38

Awesome...new case new screen protector ..I basically have a new phone....customer service was great, fast, and pleasant...

Je
Review №39

This store saved my phone! I came in worried that I wasnt going to get my phone fixed, but the workers here assured me that they will do everything to get it fixed for me. In less than 35 minutes, they fixed my phone, and the price was not overboard like most places. Such a great place, I recommend everyone coming here! Great service and help!

Ri
Review №40

Linda posting regarding battery replacement. Great job. Saved me buying new phone. Quick, courteous service. Highly recommend.

Me
Review №41

I love my phone. Very fast and professional

Ch
Review №42

Excellent quick service. Got my phone up and running. Thanks Nicole!!!

Fe
Review №43

My iPhone 11 pro was run over by my truck and I thought it was done until i found FixAll. Nicole was very helpful and they had it up and running like brand new i cant even notice a single scratch anywhere great service 😁

Be
Review №44

Great service. Fast n phone looks new

Me
Review №45

I had an ipad with all my kids pictures, and unfortunately it got run over a car.I stopped by at FixAll and with a welcoming approach, they told me they can fix the ipad and i wont lose anything.Fixall guaranteed the repair, and i cannot express how happy i am with them! They are very trustable and so professional. The staff is very knowledgeable and awesome! I recommend anyone who needs their ipads fixed. I will definitely be a returning customer.

Na
Review №46

By far very professional and couldnt be more happier. They fixed my phone even though it went through the washer! Highly recommended to anyone with phone issues!

ca
Review №47

It was super easy and quick and was cheaper than expected. The lady up front was very chill and explained everything very well.

Le
Review №48

Highly recommend! Very knowledgeable and gets you in and out at a reasonable time!

Me
Review №49

Very welcoming service! Nicole helped me get my phone back in no time. She was amazing, and very helpful. She was went beyond her way, to fix my phone with a very reasonable price. Thank you FixAll!

Ni
Review №50

Very helpful staff and very reasonable prices.

Mi
Review №51

They fixed my phone and my iPad. They really get the job done!! Highly recommended, Nicole was awesome.

Pa
Review №52

Amazing people.. so kind and understanding and very quick I definitely recommend this place they take very good care of you

Gr
Review №53

Replaced my battery fast and quick. Nice staff and very helpful!

Jo
Review №54

Better price than competitors no issue with screen replacement. Only issue I had was they said they would call me when done and they never did. As you can imagine in the days of smartphones this was aggravating. But still ⁴ stars

Jo
Review №55

By all means the best phone repair shop I have ever been! Absolute best customer service, and their price are by far really reasonable! I could give this place 10/10 Stars if possible. Great job guys!

Ch
Review №56

Just got my Samsung note8 back today and so far Im very happy with the repair. I had a very swollen battery that had actually separated the top from the bottom of the phone. So the phone did not crack or break, FixAll thought we had a chance. I left the phone there and they said they would remove the old battery and install a new one. That was on Friday and they said they might have it for me on Saturday, but definitely by Tuesday. Well they text me Sat. Evening and said the phone was ready. Great service, very professional and done in a timely manner.

Mi
Review №57

Come here often, helps and fixes my devices always highly recommended

Da
Review №58

Very friendly great service highly recommend it.

Am
Review №59

Fast and great work.. the guy that helped me was very nice and helpful.. 10 of 10

Mi
Review №60

Looking at 100 dollar repair versus an 800 dollar new phone, the choice is easy. FixAll gave me that option without them it was 800 dollar new phone. They were professional, prompt, courteous and most of all knowledgeable. I stopped in just before closing and got the same treatment as if I was the first customer of the day. The phone was fixed and back by noon the next day. FixAll is a life saver. I love them!

Sa
Review №61

Such a great place! Nicole was such a great help! I had an Oled panel crack only 2 weeks after getting my screen fix and she replaced it for free! Such a helpful team! They give great advice on products that help protect my phone!! Highly suggest!

Je
Review №62

Nicole is awesome! Super prompt and professional! Thank you

Ge
Review №63

Pleasant and fixed my phone very fast, easily accessible! Highly recommended!!

Ba
Review №64

I am a happy camper thank you Nicole Fixall

Ey
Review №65

Completely fixed, great service and super nice

Ka
Review №66

Nicole was amazing! We came in with a couple different things we needed and she handled it with ease...and fast, too! Definitely recommend her and this location for all your needs. Thank you, Nicole!

Sn
Review №67

Such a great place! Next time I have a broken phone, or anything, I will definitely come back here. My phone looks so much better than it did before. Even though there was no blue for the back, it still came out looking WAY better than I imagined. Im so happy that this place is still open. I will reccomend to anyone who ever needs their phones, or anything, fixed. Good luck, stay safe, happy, and healthy, and thank you so much again!

Sa
Review №68

Great service. Great people. .

Am
Review №69

Very helpful and life saver. Fast n efficient

Qu
Review №70

Great customer service,best repair shop in town.

Ra
Review №71

Brought my ps4 in on Sunday they had it done by Monday. These people know what they’re doing it was a simple hdmi fix but they came through 👌💯 need to further see if my ps4 is good as new through some gameplay

Cu
Review №72

Good phone repair shop, took my phone and it was done in a very timely manner.

Ха
Review №73

Recent Windows 10 update broke the software that make the WiFi work on my daughter’s computer. Quick affordable computer repair

Ka
Review №74

Service was great! Very quick and effective!

Om
Review №75

Great work fast and reliable 10/10 would highly recommend

Da
Review №76

Best customer service ever, very helpful and extremely nice.

De
Review №77

Took my husbands phone in for repair. Done in record time and to perfection!!

Ja
Review №78

Fixed my phone less than 30 minutes, had to say very prompt with their service and professional. They showed me more tech features and support for my phone.

Sa
Review №79

Fast fix my service, very polite.

Am
Review №80

Fixed my phone in a professional manner! Awesome job!!

ca
Review №81

Nicole was amazing 👏. Thank you!

Ba
Review №82

I paid $170 to fix my screen. They did it, but they broke the glass on my camera. Then they ordered a new one and ruined that one. I waited another week, and the one they installed is not even the correct one. No refund or discount offered.Edited: Great customer service thank you for responding and taking care of my issue. !!!

Sa
Review №83

Ive taken 2 different items here on 2 separate occasions and was beyond satisfied both times! Both tables I was told by other places that they couldnt do it or it would cost double what this place charged! They are fast, efficient and reasonably priced considering what their doing. I would reccomend this place to anyone who needs screens fixed!

Ri
Review №84

Great the best Service! Highly recommended!!

Ge
Review №85

I dropped my iPhone 6s and because of reasons related to my expecting to inherit my wife’s phone within a month or 2 I stopped by the shop hoping to buy a used / refurbished phone to get by .No luck on that !BUT the service individual pointed at my phone and said “ I can fix that “ .Music to my ears .How much ? Answer was very acceptable .How long ? 30 minutes!!!I am very very happy!!

Na
Review №86

Glad to come across this store! Very nice atmosphere and beyond great service. Highly recommended!

Ad
Review №87

Nicole was amazing and fixed my front glass within 30 min of arriving. Thanks!

Jo
Review №88

Best quality, friendly customer service, very reasonable prices.

Er
Review №89

Fabulous job and very friendly staff, highly recommended!

Bo
Review №90

Best service! Fixed my phone in a quality job!

Ry
Review №91

Courteous and fixed phone in time specified. Recommended.

Ma
Review №92

They get the job done fast, and stand by their service and work. Very professional employees. Highly recommended, if you need your phones repaired.

Jo
Review №93

Very professional place, fair prices, very friendly customer service .

Aa
Review №94

Quick fast great job done on my repair

FR
Review №95

Dod not this vendor. Just called.

Ho
Review №96

I took my iPhone X here to get the screen replaced because idropped didn’t have my screen in stock and I was too impatient to wait a few days. The man who took care of me here was kind and the service was fast. However, when I brought it home I still noticed the screen was doing weird things like glitching but it wasn’t bad so I ignored it. 5 days later, I dropped it (yes my fault) but the ENTIRE screen popped out of the phone. The screen was hanging on to the phone by the wires. Of course it cracked, but I couldn’t even get the screen back into the phone and the screen stopped working completely about an hour later. The store handled my complaint very well and offered a partial refund, which I was happy with because I was at fault for dropping it.

Jo
Review №97

Service above expectations. Polite, reasonable price, fast professional service.

Ch
Review №98

Highly recommended, very helpful staff

An
Review №99

The phone looks better than it did before, it still operates perfectly, and it was a quick and painless process!

be
Review №100

Best help information i got from this place

Information
29 Photos
100 Comments
4.6 Rating
  • Address:269 Scranton Carbondale Hwy, Scranton, PA 18508, United States
  • Site:http://fixallsmartphones.com/
  • Phone:+1 570-702-2222
Categories
  • Phone repair service
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Electronics repair shop
  • Screen repair service
Working hours
  • Monday:11AM–6PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
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