Mike was a great help getting new tires along with the others employees there when I went. Extremely professional and trustworthy. Thank you!
Went to get a lifetime alignment service and they did a wonderful job even though it was an old car. Since I also had a stuck oil filter and drain nut, they helped me replace the oil for $25 since I had it with me! Awesome! Even changed the screws on my license plate as an added service for free!! :)
This is an amazing shop. Mike and his staff are always looking out for the consumer. I have taken my truck in on multiple occasions throughout the years. Mike would always say here is what we did and these are things that down the road could lead to problems, but not to worry right now They are not like other shops where they want to take you for all you have. They want the relationship and they get it with that type of service.
I have used Acorn on more than one occasion. Found a nail in my tire while out of town. Very professional, friendly and fast service. They even called and followed up with me to ensure everything was okay and I was happy for the service. Great experience.
Mike and the team are always spot on with their service. I know I can always count on an honest estimate and professional service at their shop. No reason to go anywhere else!
Went for an oil change and tire balancing. After leaving the place, the light was still on so I checked and turns out oil change was not done. Then the balancing seemed off so I ask the person there and he said we were going to ask you if you needed it done. So they charged me for the two things I went there for but never actually did it. Terrible. I had to waste my time and go back again to get it done. All they did was apologize. Never going back there. Super shady.
Love these guys. Fair and honest pricing with good turn around. Very friendly.
Service was fast and top notch, Front Desk employee went out of his way to make sure I received the best deal, always with a smile on his face.Ill for sure be coming back for future services.
My experiences with this place were not overly wonderful, in fact just about the only thing I truly loved about it was the fact I felt like I wasn’t being swindled. It had a personal touch, and that goes a very long way in this specific industry. For that brief time, I was extremely thankful. I did my best to spread the word about this business and was met with an embarrassing encounter for my mother. She just wanted an oil change, she was quoted $60 on the phone for synthetic. She left with a $140 bill. For synthetic that they convinced her needed to be upgraded from 5000 to 7500. Her car is newer, the manufacturer recommends 10000 on regular synthetic. Not only did she pay DOUBLE for only an extra 2500 miles, they convinced her she needed an air filter changed as well, so that was an extra $20. Business is hurting here, they spam text me often and honestly used to feel bad for them with Covid. But after these actions and the obvious shady business dealings, how can I continue to recommend this place? I’m confident in saying it’s their own behaviors that lead to this. They’ve lost my households business, and quite honestly if you’re debating taking your vehicle here, just don’t. Save yourself the time of resigning up with a new repair shop and just skip this one.
I was to use this medium to a BIG Thank You to all the entire staff for excellent SERVICES rendered to on my vehicle.
Manager Mike takes his customer satisfaction to the next level. Hoffman Estates local business best great example. You wont be disappointed!
Great job guys got an oil change and a leaky tire fixed. You actually cleaned my tires as well they look like new, thank you!
They explained evetything in detail to me.. excellent service...i have found my new mechanic for all my future needs
Absolutely wonderful I pulled up with my pontoon boat I need to grease the bearings they did it at no charge less than 10 minutes absolutely wonderful staff there always there to help Would recommend to anyone for any service needs thanks again guys
Acorn, the management and employees have always been patient, concerned, and courteous to me. Ive had honest work and fair prices so I am happy. I am also happy to drive a vehicle they helped keep safe and dependable . They have maintained half a dozen vehicles I and family have owned over the years.
I had a catastrophic blowout on my 2009 CR-V on a Saturday night but managed to get back home on the flat. Changed the tire to mydonut spare and went to Acorn Tire & Service in Hoffman Estates on Monday and they worked with me but couldnt save the damaged tire. A spike went through the tread and knicked the sidewall. Since the other 3 Michelins were matched, they searched their other dealers and found a matching tire size (not a Michelin) I could use for the duration of all the tires on my SUV. They looked long and hard and came up with a solution. They are very professional there and will work with you to get your situation solved. I have used them in the past and they know what they are doing. They are tire specialists and I trust them. I will probably use them again. Thank You, everyone at Acorn!
Professional. Great value. Friendly service.I brought my car in for new tires yesterday. Acorn Tire showed me a list of tires for my car. They recommended a number of them, including the least expensive tires, which they said were good (and had a 65K warranty). Unfortunately, they werent in stock, and I had arrived too late to get them that day. I made an appointment for the next morning, came back, and they installed the tires. They also performed a free wheel-alignment test, which showed some misalignment on the left camber. (This is the same misalignment my Toyota dealer has shown me for years and said they couldnt adjust it anymore.) Acorn Tire showed me an aftermarket camber bolt that would allow them to adjust the camber. Sure enough, after installing the bolt, my car is now correctly aligned. I might be fooling myself and it could be the new tires, but it feels as if it drives better and with less resistance.I went to Acorn Tire on my sons recommendation, and Ill definitely go back.
I got new tires. Weve been coming there for over 30 years.
I had a great experience with justin when I came in, he quoted me at an amazing price. I love this place and will definitely be back if I have any other issues with my car.
They did a great fixing a flat without an appointment! Thanks!!
Great place they did break flush on my car,Price priceless.
Friendly service. My father has been going here for over 10 years now. Great prices!
I called in advance to ask them to recycle some old tires of various sizes (we are cleaning out the garage). They were friendly, professional and very reasonable (charged $31.40 for 8 tires). They took them out of my trunk and backseat. Fast transaction!
I came into Acorn by accident because I was searching for a place to do an emergency repair on my vehicle and this was the closest place I found to where I was located at the time. I’m very lucky to have found them and now come in exclusively because they treat you great and take honest care of your vehicle. One of the things that sticks to me, on top of the great car service, is how they communicate with their clients and will check up on you whether they have your car or not. They are quick to respond to any questions you have and will work with you to take care of your concerns about repairs being done. Andy and Mike are fantastic and always call or text with any news. I really love these guys and always recommend them to others because they’ve left a long lasting impression on me with their care, passion, and communication. Don’t hesitate, go to them!
Very pleased with their workmanship, and Customer Service was fantastic. They arranged drop-off and pick-up from my local dealership, just 4 minutes from my house, so it was really convenient. Had some major body work done on the right side of my vehicle which, among other things, involved total replacement of the rear door, and you cant even tell the vehicle was ever damaged.
Good place to get car fixed or repaired. Knowledgeable and well priced for the job.
They are really helpful and if someone I know that need their car worked on I would send them here and I only trust them
Very comfortable waiting rooms, great service, reasonable prices. I was offered pick and return of my car for service at no charge as I am a senior.
The good people of Acorn go over and beyond professional service. Very very pleased every time I get my vehicle serviced there. Will recommend to anyone who asks. 5 Stars
The Staff st Acorn Tire are extremely knowledgeable. If you want good service you need to go here. No unreasonable charges, just Good Service. I trust them with all my Auto needs. Thanks so Much Andy ( Gen Mgr ).
My whole family and I have been bringing our cars here for years. Amazing, quick, trustworthy, super friendly service!!! I was in last week to replace 2 tires. I was in and out in under 50 mins. The team over there is (and always has been) AWESOME! Super professional, and extremely good at what they do....... Thanks again Acorn staff
Honest, decent prices, humble. Best shop in the area! Andy and Mike are great managers, helpful, generous, empathetic. I like them. Thanks for fixing my old truck a bunch of times!!
Very professional and polite welcome. Clean place with fresh coffee. All work on my Sprinter was done in reasonable time. BTW, this place has right equipment to take care longest Sprinter.All above place right final price is going to make me come back in the near future to this place again. Strongly recommend.
Service manager Mike, super nice, thorough, informative, attentive, and ethical. You da bomb! Keep up all the great work
Always good customer service.
They have address all my problem without any hesitation. Andy is the man to work with. They can do the same quality work as the dealer but at a reasonable price.
Overall, I give Acorn Tire in Hoffman Estates 5 stars. In the simplest terms, Andy and his team are extremely knowledgeable and provide great service at a competitive price with a smile on their face. It sounds simple enough, however that is not always the case at other places. The customer should always come first and be treated fairly. Every time I have been there the service has been fast and friendly...….Thanks you to the Acorn staffMike H. (Schaumburg)
This place is AMAZING! Recently took my car into a certain shop -ahem, Jiffy Lube- and was told I needed new brakes that would cost $600. I politely declined and looked around for some deals. Brought my car here and was told I didnt need new brakes at all! I appreciate their honesty. The staff is friendly, prices are affordable, and I most definitely will be back. Highly recommend! ⭐⭐⭐⭐⭐⭐
Great service. I was able to bring my car in to get a leak fixed. They also replaced my brakes and and I was able to get my car the next day. Highly recommend this place for your car needs.
Awesome service and quick turn around. My experience started with very courteous staff, specifically Fidel. He checked me in for my alignment procedure. Service was completed in a very short time and the vehicle drives straight as an arrow. Thanks for amazing service and see you soon for another :)
Excellent great service. Professionals, good prices you can ask for more. They treat you like family.
Ive been going to Acorn Tire since I moved here over 9 years ago. My biggest thing is they are honest and work hard to provide a great service. I recommend Acorn to people all the time and will continue to do so
I found a screw in my tire as I went to start my hour long commute home. Called in and Jeremy and his team accommodated me just 14 minutes before closing. Unfortunately, two screws led to the need for a whole new tire rather than a patch but I was informed of the price before they did the replacement and felt the price was very fair. I will definitely be back for oil changes and other car needs!
We just had an Full Synthetic Mobil One oil change and Brakes done with tires with Struts on our Subaru and Volvo is next following our Impala. And my car rides like new Andy and Mike did a Excellent job explaining why the important Services were needed, pricing was fair and labor was fair, then the maintenance for miles due the car needed. Also would not hesitate to refer to all my friends and Family to this place. The Technicians are very friendly and do great work. Best part is they explain in detail and working with jobs always closely, shuttle drop off and pickups service and we needed a Loaner car that they provided one of a few ready for us. Mainly keep us updated, They are always a busy store Best way to say they do it all The One Stop Shop there is a reason they have been around since 1928.Thank you Guys and see you soon.
Great service and very reasonable prices. The employees are friendly and helpful and the wait times are much shorter than Ive experienced at other places. Ill definitely be back!
Nothing but great things. Super friendly staff, quick service, clean bathroom. If it wasn’t so far from home, I’d come here for anything relating my tires. Great experience overall.
Andy and his team at Acorn are very considerate, offer fair prices, prompt appointments, and a comfortable waiting area. I moved to Jefferson Park, but still trek out here for tire service because I dont feel like Im getting gouged. They will repair damaged tires that are repairable, and will recommend replacement when necessary, but I feel their advice is fair.
Andy & his team are friendly, professional & provided great service. Andy patiently answered all my questions and helped me select the best product to meet my needs. You won a lifetime client! Thank you!! Francis.
The staff were knowledgeable and polite. They explained everything they were doing and made sure to get my approval before proceeding with the work on my car. Mike, the Service Manager, was very professional and the shop did a great job on my car. I’m very satisfied. Highly recommend!
This shop is very respectful and get my car done on time. Everyone there is very kind. I fully recommend this shop for anyone who has car problem.
I must say that the wait time is usually longer than I would like but then again I see it as they are busy because people like the results. Andy has always been very professional and always does what he can to make the customer happy.
I needed new tires and my brakes were making loud noises. The new tires make it a better drive and fixing the rust on the brakes made them work better as well as making it a smoother ride. The cost was affordable and made the experience much easier to handle. Most places try to tell you about extra work that doesnt really need to be repaired.
Great place to go with reasonable prices. I been taking my cars here for years, I don’t trust anyone else. They always taken good care for my cars.
Ive been purchasing tires from Acorn for over 20 years. Andy and his team make it a point to provide excellent service and high quality products. There pricing is always very competitive to the discounted tire stores. Keep up the EXCELLENT work!
Excellent service.. done at the estimated price...also made me aware of future service that will be required. no high pressure selling. Mike and Andy excellent to work with.
Love this place. Found a saftey item that I didnt know of and corrected it on the spot.
I’ve been taking my cars to Acorn for years and wouldn’t go anywhere else. The service is great. They have competitive pricing and knowledgeable mechanics.My especially like how they get to know you and your vehicle. I’m always greeted by first name when I walk in. When I bring in for routine maintenance they are very thorough and provide a heads up when they notice something that may need attention in the coming months. I’d rather prevent a problem than wait for the headache of a breakdown.
These guys gave me appointment on Late Saturday and fixed my Flat tire. Did an outstanding job. I drove 3 hours back home in Heavy Rain. No problems. Very reliable excellent Quality work and a competitive Price. Highly recommend it.Raj- Retired Mechanical Engineer.Illinois.
Always an honest experience with Andy at the helm. We trust him to always do the best for our vehicles and ourselves.
Andy and his team are Fantastic! They are always very professional and polite. They did a great job in fixing my car. In the past I always took my car to the dealership where I bought my car, after they missed a major problem, my brother told me about Andy from Acorn Tire in Hoffman Estates. Now Andy and his team are my go to mechanics. I highly recommend them. You won’t be disappointed.
Awesome service!!! The mechanic guys did a great with my car, and the front desk attendants were very knowledgable and friendly... Great place for car service....
Highly recommend ACORN tire always do a great job and a fair price. And a have a great friendly staff.Maze
Quick service, great prices and customer service. Had tires changed a few times here and never been disappointed. Same with oil changes, tire rotation and a few other maintenance problems for my car. Overall a great experience with this place. Definitely recommend!
Needed a new set of tires for a Nissan SUV. Any at Acorn gave me several choices at competitive prices. The actual of mounting the tires and alignment took about 4.5 hours. Friendly staff who did a good job for me.
Fast and kind service.My van feels brand new after tires and alignment.Fidel helped us out and even gave us honest advice about the tires and if it was necessary to get something more expensive. I feel more confident having spent a grand knowing that I have the best tires possible for my vehicle and size with safety and longevity being key!
Always have had honest, straight forward service here get the past 5 years. Clear communication and the staff always try to explain what is a must fix and urgent and what is something to be aware of and keep an eye on. They also are proactive about helping you apply coupons or rebates to help you get the best price possible. Has been my go to place, and go to the dealership when its only an absolute necessity to do so.
Great experience with Acorn tire. Car received 4 new tires plus oil change. Very professional and quick appt. I will return.
Very good service. Good prices, did not even know they offered used tires which came in handy since I could not afford a new one at the moment. Mounting took a little longer than I like for one tire but wonderful service and price made up for that.
We are 100% satisfied. Excellent service, work finished as promised plus we received help where to take our class A motorhome for front end alignment. Highly recommend!
I purchased Goodyear tires online and chose this location to have the installation done; they did the job in a timely manner, and they informed me about some minor complications right away, asking for my consent to continue the installation, given that some studs were damaged in a previous service at a dealership; I like that they offer free rotations every 6 months/6000 miles for the life of the tires (65,000 miles warranty)...The people at Acorn have been very nice to me so far, especially Andy.
They replaced both the front struts and the sway bar end on my Honda Odyssey and now my car drives like new. They did a fabulous job. I want to appreciate Andy (Store Manager) for his service, was very honest and price was affordable. I definitely will bring my car there again. Thank you
Awesome, took their time checking my car out & found the problem. Thank you!
Do not bother with this place.1.Asked for a print out of the alignment readings before and after like every other place offers. Their explanation was that they cant do that because their machine doesnt print out anything.2.Picked up the car late at night on 4/1 and was told everything went well. Drove the car to work on 4/2 and its pulling to the right even more. Brought the car back on 4/3 and complained that its worse. I was then told I need new tires. So I went back to discount tire where I purchased the tires and they checked the tires and they said the tires are good.4. Brought the car back on 4/4 explaining that the tires are good and now theyre explanation is that on 4/1 someone forgot to tell us that the cars camber adjustment is maxed out and it will need aftermarket parts not made by Honda? WHAT THE HECK?When a repair shops story keeps changing and the phone gets passed from one person to another stay away from that shop. Learned the hard way with this place.
Always a great experience! And this time was no exception. Issue was resolved quickly and correctly
Andy was extremely helpful with my tires not being balanced correctly and I was from out of town. He was very knowledgeable and trustworthy and took care of the issue so I was safe traveling. Thank you Andy!
Great work by real professionals. Polite transparent through out every step fast quality work. Recommended!
I have had my truck in there recently for new tires, a belt tensioner and a belt, and just recently for only a battery when I was sure I needed an alternator. They do quality work, and get it done quickly. No issues in my end at all.
Always great service! The guys at the desk are always friendly and helpful, and explain things in a way that makes sense. I feel they are trustworthy and reliable. Been going there for years and havent had any reason to go elsewhere. Keep it up Acorn Goodyear!!!!
I had been advised at a recent oil change that I needed new hoses and clips but it could wait a while.A couple of weeks later my front passenger door suddenly would not latch. I immediately took the car to Acorn. The parts were ordered for both jobs and repairs completed in less than 24 hours.Very satisfied.Very satisfied.
Andy is the best! They always take good care of my family and our fleet of vehicles! We will NOT go anywhere else!! Prices are always great and I’ve never had any problems..Thanks Andy Jacob!!
Excellent friendly service. Honest assessment of what needs to be done now and what to watch for on an older car I brought in. Also got tires on my other vehicle and they provided fast turn around with good prices.
This location never disappoints. Andy, Mike and the entire crew are very customer service oriented. All work done quickly and guaranteed.
Andy did a great job of selecting the best tires for my vehicle. It’s a quieter and smoother drive! I’ve been going to this location for over 10 years and he is always treating me and my family wonderfully, taking care of our needs.
Been going there for over 5 years with my old (or getting old) Corolla. The staff at Acorn is always polite, prompt, and from what I can tell, honest. They also have a comfortable waiting area.
My husband and I have been coming here for years. They do great work and the prices are affodable. Their staff is very friendly and always helpful.
Acorn tire was very helpful. They answered all my questions and helped with finding out if I needed brakes. I didn’t and they did find that I needed something small done. I was there for a short time. I would go back for other services. It was nice to have honest people helping you out.Thanks Acorn Tires !!!
These guys are great. They have been keeping my car safely on the road for years. Excellent service, tires and repairs. Thanks Andy, Steve, Mike and all the guys who keep the acorn team going.excellent service, tires and repairs
Will only take me car to Andy and Mike. Acorn has been great letting me know what is needed to keep my car in good driving condition. The facility is clean and everyone is really helpful. Give them 5 stars +......
Used them twice this fall for tire repair. The first tire had a nail in the sidewall that was not fixable. Acorn ordered a new tire and it was there the next day. Other tire stores said it was a special order that would take a week. The second and most recent visit was for a screw in a different tire ( Darn road construction around Schaumburg and Hoffman) They were able to repair it and get it back on my vehicle quickly. I did not make an appointment, just brought it in.
Quick, easy, honest service. Read Yelp reviews and called here for a tire repair. Turns out my friend comes here too and he highly recommended this place but called it by a different name. The reviews were and are accurate. My new go-to place for tires. And perhaps more. Plus great coffee and donuts. Who could ask for more?! So after the fact and friends seeing my post and comments on FB, turns out three friends have been coming here long term. They have had nothing to say but positive feedback as well.
My wife seems to run over a nail every month. These guys have helped me out numerous times with flat tires at a reasonable price. I highly recommend!
Great price on my tires, and job completed over lunch time just as planned! Thanks for fitting the service in a specific time frame and completing the work just as expected. Friendly employees as well.
Had tires replaced on my vehicle. They provided several quotes from tire they recommended as well as tires I inquired about. We came to a decision and the tires were installed promptly and my vehicle was ready just a few hours later. Good people to work with.
Best place to get your car worked on. Andy & Mike are very professional, friendly people that care for their customers.
Andy does a fabulous job of taking care of his customers.. It’s a great place to have work done on your car.. Andy makes sure everything is taken care of regarding service on your car.
I have always received outstanding service from Acorn Tire. As a result, I have continued to go to them whenever we need tires, batteries or brakes for our vehicles. Andy always adds a personal touch to the service. I would, without hesitation, recommend Acorn Tire to others..
The customer service here was exceptional. The guys were very thorough and got my car back to me quickly. They were able to identify the annoying noise coming from my car and repaired it!! Definitely will be back for future car needs.
I am so glad that Andy is back at Acorn. He surely was missed while he was away as the customer service went down during that time. Now that he is back it is back up to where it should be. I was just there last week for an oil change and it was visibly noticed that things were running smoothly, Andy was engaged and I was very happy with the customer service I received. I feel more comfortable with taking my car there and I know that it will be well taken care of.
Stay away from this place. Prices are subject to who they believe they can scam. Customer service is non-existent and they get angry and treat you poorly when you question random fees on the invoice.