This is the second time Ive taken one of my cars to C.A.C and I cant say enough about how happy Ive been with my experience. Ds knowledge about seemingly every brand, platform and issue should give confidence to anyone considering taking their car here for any issue. HIGHLY recommend!
I had an electrical issue with my Range Rover. It would come and go on its own so it was hard to figure out the problem. Demetri was able to find the solution and everything is working perfect. Im very happy with the communication. I will recommend Chicago Auto Center to everyone.
If you’re looking for an auto shop and mechanic you can trust, not only to do the job right, but to give your an honest assessment of the issue and resolve the issue at a fair price the first time (w/o adding in additional services to unrelated “Issues” that sometimes seem to pop up at dealerships, and other shops), then look no further! Demetri at Chicago Auto is the most honest, fair prices and professional mechanic I’ve ever been to. I’ve experienced all the bad (high prices, “Mysterious” additional costs/services, etc). When I take my Escalade to Demetri, I know it’ll be done right, it’ll be done quickly, and I’ll pay a fair price for A+ service. I wouldn’t take my cars anywhere else, and recommend that you consider the same!
I have always been a fix it myself kind of guy, but the work that I needed done on my F250 truck was over my head, and really complicated. Chicago Auto Center has such a robust knowledge base about so many vehicles, that they were able to offer very creative, efficient, and cost effective solutions for my repairs. The value is unbelievable. The repairs would have cost double elsewhere, and quadruple at the dealer. I will absolutely be back in the future. Completely earned my trust. Thank you!
Highly recommended! I had a ton of work done here and exceeded all expectations. Top quality work, trustworthy, honest, great prices and excellent customer service! Do yourself a favor and schedule your future car repairs at this stellar shop!
Fast oil change!
Great price, Great people and honest work!! Highly Recommend
We brought our 2014 Jeep Grand Cherokee to Chicago Auto Center after a terrible and untrustworthy experience at the dealership. We were told that the full 4wd system needed to be replaced and would cost upwards of $6,000 even though a small part was found to be faulty (available to purchase online for around $250-300). We came to Demetri at Chicago Auto Center for an honest diagnosis and repair on our vehicle and I am so glad that we did. He was able to replace the faulty part with confidence that this should fix our issue. He returned our car to us the next day and their pricing was super reasonable and fair.I am so happy that we decided to bring our Jeep to them and will definitely recommend them to anyone looking for an honest car repair service.Thank you Chicago Auto Center! We are customers from their Chicago, West Loop location and will definitely travel back to Schaumburg for future services.
Took both of my cars in for service and was very happy. Never going back to a dealer. There prices were very fair and the quality of work was great. Customer service was very professional. I finally found a place that i can trust!!
Came in for new brakes and rotors for a BMW 335xi (dealership quoted me way too much after getting an oil change). CAC called and told me I had a seized caliper. Dealership didn’t even notice the issue. CAC was able to rebuild the caliper, install brakes, rotors, and brake fluid flush in 1 day! And they gave me a great price! Excellent service as well! Really great work! Thanks CAC!
Fantastic and super great service!
Very friendly and super efficient! Was able to get car repaired and washed in a timely manner and reasonably priced compared to other local repair shops. They explained in detail the issues and helped me understand what needed to be done. They were honest and didnt try to sell or push more on me. Thank you! Ill definitely be coming back.
Serviced my cars several times at this place and every time, had a great experience. The best part is the transparency: very detailed explanation of what is wrong and how its going to get fixed. Very reasonably priced too and quick turnaround. On top of that, car is always washed.My parents and my brother also started servicing their cars at this place too.Keep up the great work.
Very happy with service and quality of work great pricing and excellant customer service.
Professional and honest work! Highly recommend
Great place to take your car. I wouldn’t go anywhere else
Great service, competitive prices and and quality of work.
Excellent service! My van was making a strange sound coming from the motor. These guy diagnosed the problem and fixed it on the same day, in 4 hours, for 150 bucks, legendary. A different place told me they had to take the whole motor apart and rebuild it to even find the problem. Definitely will be doing all my business here. Thanks guys!
These guys are super nice. They are honest and they communicate well. They dont just charge you for stuff you dont need, and if they cant figure something out, they will just say so instead of trying to fake it like some mechanics do, which I really appreciate.
This place is great. They do good work, stand behind it, charge fair prices, and dont try to upsell unnecessary work. Very honest about what needs to be fixed and what does not.
Im so happy with my service. I was stuck, (broken tire rod) and live an hour and a half away. They repaired my car within about an hour and was happy to find that the cost was less than the quote. No surprises, and I got home safe :)
I had a flat tire, they pulled the nail out, patched the tire rather than trying to sell me a new one, then put the repaired tire back on, and checked the pressure in my other tires and topped off the air in them for me!The price was reasonable, and the work was done on the same day. Ill definitely go back when my car has other issues, and will recommend them to anyone looking for a great auto service place!
Diagnosed the issue with my car quickly and service was fast! The guys at the front desk were very nice and honest. My new favorite shop for repairs and hand car washes.
This place has great service. No complaints.. I must say, be patient when you go here as if you where going to a good doctor. They are thorough with a little family comfort . Saved me lots of money in past/present....
Went in for an oil change and Dmitri found a problem that could of cost me thousands of dollars. Excellent service and very honest. I recommend Chicago Auto for ALL your cars needs!
Came in for an engine problem. They fixed it in one day and even washed my car. Great service and even explained the issue in non mechanic terms for me. Would come back again for any issues and also for car washes in the future.
Called to resolve a tire issue that was mounted inside out. Adam, who answered the phone had an attitude about the whole situation and ended up HANGING up on me. For something so trivial, he really didn’t want to own up to the mistake- which shouldn’t take very long or cost very much to fix. I can’t recommend anyone to take their vehicle here!
This place is awesome. The service is great, they didn’t take much tome to fix the ignition coil, and the price is reasonable. The staff is also friendly.
This place is great! I was stranded on the highway and 10 mins after I called for help someone showed up to assist. Customer service was great and some Greek guy, I think his name was Demetri explained everything that was wrong with my car and had it back and running in about an hour. Not to mention the car wash is just as great. I would recommend this shop to anyone in the area that needs their car fixed or washed!!
Quick repair and they threw in a free car wash. The wash took longer than expected (maybe an hour), but our car looks like new!
I had a wonderful experience. I had a BMW X5 power steering issue and Adam was kind, fair, and super helpful w my car ordeal. I found this place randomly w a google search, but will make this my new auto repair shop from now on.
Awesome customer service, brought the truck in around 1pm and had it back the same day. Very reasonable pricing. Highly recommended.
Great repair shop with fair prices, competent service. Great specialty in European cars.
This is about their auto shop--not their car wash. Extremely dishonest with changing stories about price regarding repair and the time vehicles will be finished. Son of presumed owner (or manager) seemed somewhat genuine on the phone, but when entering the shop the manager was very disgruntled and dismissive (imagine the worst customer service you could possibly have). I ultimately had to have my car towed from them to another repair shop as they clearly had no idea what they were doing (there were mechanics wanted sign on the door--it might be nice if they get one at some point).
Visiting Chicago my break line blew a leak.. it being Saturday they were still able to check my car out within 30 minutes. The mechanic showed me the problem area and gave me information to help me make it home. Also gave me an estimate 3x cheaper then Midas shop.. tho it couldnt be done that day with only one guy working.Thanks again!
Adam and the guys at Chicago Auto Center were professionals. They are upfront about how to resolve some issues and the cost. I told them I needed the car back the same day and they went out of their way to make it possible to resolve everything that day. The price was fair and service was prompt. I trust these guys and will be using them in the future.
Great service on my BMW - did the work at half the price of the dealership, got it done quick, and was glad to get a second opinion as they felt I didn’t need as much work done as the dealership said. Will definitely be back!
The owner is a great guy. Excellent service. I never go anywhere else
Brought my car in for a nail in the tire. The associates were knowledgable and did the work in less than 15 minutes- wow I was impressed
Simply “The greatest experience “.I went to Chicago Auto Center on Monday July 18th for a second diagnostic on an issue with the engine of my 2007 Jeep Grand Cherokee Laredo, the moment I drove in I was greeted by one of mechanics who ask me to fill out a form while he took my Jeep to the work area of the shop, when I was done and I was about to start explaining the problem with my Jeep and he immediately told me (your SUV has a misfire), he asked me if I had time to leave the Jeep at the shop the whole day so they could have plenty of time to check out the Jeep more deeply and they were gonna call me to let me know what the exact problem was and if they could fix it, a few hours later they called me to confirm that the problem was a misfire and that if I agree they could start working to fix the problem right away. At this point I was already so happy beyond you guys can imagine. Not only they were gonna bring my Jeep back to life which the dealer had already declared dead, they were gonna do it so fast. The next day at around 3:00PM I got a phone call from Chicago Auto Center letting me know that my Jeep was ready. I went there and I thanked the mechanic for his outstanding job, I paid the bill and I drove home. My Jeep is running perfectly fine again. Than you so very much Chicago Auto Center.
By far the best around
My wifes car failed the state inspection in Wisconsin for OBD II (On board diagnostic system) apparently not working. This place accepts walk ins which was great. I called these guys earlier over the phone and they told me that they will charge around 90$ to diagnose the problem and then an extra charge for the fixing issue. I gave my car to them and within 30 minutes they called me back saying the system is working just fine. He tested it on two different machines. I was very impressed by their honesty because he could have easily told me that he fixed this small issue and could have charged me for it. When I went to pick up the car, he did not charge me anything. I would definitely go there again for my auto needs in the future.
Honest and professional. I trust these guys more than anyone else in Chicago.
Worst experience with an autobody shop ever. Had my breaks “fixed” there - however they failed to secure them with important bolts - causing a serious flat tire and additional work/hassle. They then refused to pay for their mistake. Horrible customer service. Not trustworthy. Will never go back. Ever.
Great work. The guys are very knowledgeable and honest.
Thanks guys great wash hand super fast service.
They did an excellent job repairing my infiniti, very pleased
Was unfortunate to have something break in my car two weeks in a row. The guys at Chicago Auto Center is really flexible and friendly. Would definitely come back in the future.
Quick repairs, friendly and remembers your name
Great service and experience!
Friendly and fast
Best car wash in Chicago
Great service!
Great service!
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