The Timely, quality service at a reasonable price - A short power outage sent my computer six years into the past. Cullen came to my apartment and quickly understood what needed to be done. He took my computer with him to run some powerful diagnostics. He brought the computer back to the future and, as a bonus, cleaned out two viruses. The computer was delivered to me the next morning and the repair cost was unexpectedly low. Cullen, a very personable young man, really is the Digital Detective.
Their service was great and a terrific value. I hd issues with wireless coverage at my condo. Cullen came right at the appointed time, quickly developed and installed a solution and set up all the hardware, software and made sure all of my devices would properly connect. He also gave me a brief tutorial on trouble shooting the installation. The service and value was outstanding.
Cullen from the Digital Detective did an incredible job for me on my new computer. Id prolonged purchasing a new (WIndows 10) computer for a long time...dreading having to learn a whole new system and loosing over ten years of files/work on my old computer. If only Id have known that it was a easy and inexpensive as it turned out to be! In a very short time I am working on my new computer and moving around seamlessly thanks to the professional work of Cullen. He is trustworthy, dependable and extremely professional. I HIGHLY recommend him!!
The owner aims to please and makes himself available even after hours if youre having an emergency like Ive had numerous times before. Sometimes theyre able to get things fixed immediately or by the time Ive woken up the next morning. Their rates are reasonable, and I wouldnt think of using anyone else for my business or personal information technology needs.
I could not be more pleased and impressed with Cullen and his company The Digital Detective. He was prompt, reasonably priced, quick, accommodating and extremely knowledgeable. He transferred all of the data from my old to my new computer and performed the entire set up for me. I would highly recommend this company.
Cullen was wonderful to work with, we needed some work done on our laptops. He really went above and beyond to make the whole process easy and convenient for us and worked around our schedule. After dropping off our laptops, I had some questions about getting a new printer and he went and picked out the best printer for our needs and he even stayed and hooked it up for us, which was much appreciated. He is really passionate about his business and works with integrity!! We definitely recommend his services, and will be calling him in the future!
Digital Detective has been our IT support for over a year. They are fantastic! Cullen is superb: brilliant, helpful, responsive. Cant say enough good things about them. They created and support our website as well as provide our IT support. Reasonably priced, also.
Being a wildlife photographer I have had issues with remote hard drives . In talking with the manufacturers some of them were going to be expensive recoveries. In working with Cullen over the last few years he was able to figure out the situation. In doing so he was far more reasonable than the original company.
Cullen was absolutely fantastic. I will definitely go back to him if i have any computer or phone needs in the future.
Cullen and his team are extremely knowledgeable and professional. I am so happy to have found them. Exceptional
Cullen is quite simply AMAZING! He is extremely knowledgeable, responsive, respectful and trustworthy. I would recommend him to anyone!
BEEN DEALING WITH DIGITAL DETECTIVE FOR OVER THREE YEARS A FIRST CLASS OPERATION,VERY DEPENDABLE AND TRUSTWORTHY.
Amazing, I couldnt believe it when Cullen actually came to work on my computer on a Sunday morning,as it was the soonest it could be done.
My aging home office desktop was locking up daily and barely opening programs I needed to run our business. Cullen at The Digital Detective assessed my particular needs and recommended several new models as well as locations for purchase. After the new desktop arrived, he installed it and transferred all of my files seamlessly plus created a hard drive backup so that I could update my records without the possibility of losing any in the process. Although he was surprised at the bad state my old desktop was in and the potential for losing all of my data was very real, he was able to save everything and have me up and running in less than half a day. Im thankful for such a positive outcome, continue to use his services, and have recommended him to many others already.
I called this morning because we have had problems with our home network and printers and have exhausted our knowledge of how to fix it. I was able to get an appointment quickly, he arrived on time, and was professional and quick to diagnose and fix the problem. After dealing with issues for a year, I should have called much sooner! I HIGHLY recommend them and will use them again if we have problems.
Cullen has been a tremendous help in my obtaining a Utility Patent.
The Digital Detective has been handling all aspects of my home & business office equipment repairs plus assisting me with tech needs for almost two years. Ive always been more than pleased with the service and the cost. I will never use anyone else! Ive also recommended them to friends, family and work colleagues - all who are just as impressed!
Two excellent years of courteous, professional services.
Very flexible to work with and gives great service. Highly recommended!!
Cullen did exactly what I wanted him to do-- he fixed my problems!
Cu;;en has always been there when I have needed him to help solve my problems