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The Computer Place
4660 Ashton Rd, Sarasota, FL 34233, United States
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The Computer Place
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Ni
Review №1

We were having SO many problems with our computer in our church Sanctuary. With live-streaming and video playbacks being so critical nowadays, I was referred to Rand by another happy customer to get his feedback. He listened and gave us the best choices for our investment. Our new machine is a BEAST and runs like a dream. Rand knows what he’s doing, stays in touch throughout the process and has your best interest at heart. We will certainly be using him again for any computer tech support in the future. Thank you Rand!

Jo
Review №2

I realize your options for this type of service are limited but absolutely do NOT go here. The service is completely unprofessional and the owner does not take any responsibility for their actions. Not only does he overcharge for his services, but he also adds other items to your receipt and then holds your computer hostage if you do not pay them.He went out of his way to purchase the most expensive version of windows and add it to my bill. He did not ask me. He did not get my approval. He just did so and tried to pretend like it was my fault.Just so everyone who may read this is aware. You DO NOT have to buy a windows license to be able to install windows to any computer. Windows will allow you to install it WITHOUT activation and will remind you later to please activate. He had no right to do what he did.Upon first interacting with him he got defensive asking if I had read the reviews about him online. Well I had not, but I wish that I had because they are indeed very true.Do yourself a favor and do not interact with this business.

MA
Review №3

My PC crashed and brought my photography business to a halt. I called the computer place and thoroughly tested my machine and fixed it properly. I told them all the issues I’d encountered in addition to the crash.They tested every component and not only fixed my computer but it now handles video editing software such as davinci resolve noticeably faster and smoother. This performance improvement alone is important to my business.

Ca
Review №4

My computer died suddenly one night and i was left to a life of boredom and nothingness. All that changed when I called The Computer Place. He diagnosed my pc and turns out it was totaled. He whipped me up a new hot rod in no time and it wouldve been insanely quick had the motherboard not been shipped from the distributor with a malfunction! Now im back in action!

De
Review №5

Ordered a work PC to work with a 49 inch monitor that is state of the art fast with Win 10 pro. I am extremely happy with it and would highly recommend The Computer Place for your custom PC requirements.

Al
Review №6

I have texts of the owner threatening me. I was a customer there with receipts to prove it.

La
Review №7

This guy overcharges so much and doesn’t know what he’s talking about, he tried to make me pay him 140$ for installing windows and cable management

lo
Review №8

Rand took care of our computer needs in a professional and cost effective manner. He was upfront and transparent in price and what needed to be done. For all your computer needs, please don’t waste your time with anybody else and make The Computer Place your one stop shop.

Ir
Review №9

We are impressed with the lighting fast speed and care that Rand and his team was able to resolve our computer issues for us. Rand is knowledgeable, willing to educate, truly understands the frustration, handled our problemes with much appreciated urgency.We now have a machine that is 10x more efficient and powerful thanks to Rand. Awesome job! We are looking forward to your advice and expertise in the future.

Ma
Review №10

Rand was great in helping me get my Gaming PC up and running! Had some issues with BIOS due to AMD, but ultimately went Intel and do not regret it! He is very dedicated to ensure all customers are helped regardless of time of day. Highly recommended and will return for all future electronic/PC related items. Thank you Rand!Ignore the negative reviews as they are naïve customers who dont understand the process to repair computers and rather than understand they threw a tantrum on social media for attention :)

Se
Review №11

I am proud of what I see on The Computer place WEBSITE! For I have known Rand since I was 18 years old, I was the first person he met when he moved to Florida. We are both musicians, and Rand is very talented in many different ways! The Computer Place is very High Tech! I AM GOING TO SEND 100 boards for the WAVE, we also need need to mold some salt( for my new housing ), I prefer molding this type of plastic for flexibility and strength! I am going to be running extra hot so I developed special white/white insulation, I want to talk to you about that! The etches under the ELECTRON in the security section on one of the chips is under scrutiny!!!! They sure don’t compare to a human brain probably 100,000,000 or more times as strong on average!!!!

Wi
Review №12

My home computer at home crashed. I ended up going to the computer place. Rand tried to save my personal files, but to no avail. My hard drive was fried. I asked rand if he had a inexpensive used computer that would be FAST. Ill tell you what! He hooked me up. Im impressed with the deal he gave me, a ssd drive with 16 gb of ram. SWEET. Its like a corvette. Thank you RAND

Ju
Review №13

Very impressed with the speedy service from Rand on my PCs issue! He diagnosed and addressed the issues root cause and had the computer back to me within 24 hours, and all with excellent communication throughout AND at a great price, considering I got a better GPU out of the deal than I had previously. Ive had bad experiences with other PC repair shops in Sarasota, but things couldnt have gone smoother or more pleasantly than they did at The Computer Place! Most shops take the PC and then are totally silent until its time to pay up; again, hard to stress enough, but the communication from Rand was above and beyond what Ive encountered in the past. Will definitely be returning for any future PC work that needs to be done. Other PC shops take note: this is how you earn a customers repeat business.

Bl
Review №14

I had an older laptop that was running slow with a broken screen and disk drive. Im very pleased with the fix. The new screen works great, the disk drive works great, and we upgraded it to a solid state drive so its now running at speeds more consistent with newer laptops. They even helped me troubleshoot an installation issue I was having with a previously installed program.I will be coming back for all my future computer needs!

We
Review №15

After struggling with an older model computer, I went to Rand at the Computer Place. Not only was he able to provide me with an affordable new computer, but also exceptional service. I won’t go anywhere’s else for my computer needs.

Ke
Review №16

My computer breakdown yesterday morning, I brought my laptop in at 10:30am and I got my laptop back around 8pm same day with the problem fixed and system upgraded. Thanks so much for the fast and professional service!

Jo
Review №17

The Computer Place is amazing! I tried my hand at building a new computer, but was clearly in way over my head. I brought my mess to The Computer Place and he was able to fix everything. The process only took a few days and I was given updates and pictures the whole time. Best computer repair shop I have ever been to and the only one I will go to from here on out!

Gr
Review №18

Support your Small, local computer business that offers Big Services for Happy Prices. I know as I bought my refurbished Dell Computer from Rand at the Computer Place. Thumbs up for Follow-Up Questions on How to, on a new issue.

Ha
Review №19

Rand, you have written yourself some pretty sweet reviews. I’m surprised, because you don’t know computers very well.

Ke
Review №20

The Computer Place is the best! I had an excellent experience. Rand was great from the moment I met him. I had a blue screen and he was very familiar and knowledgeable with this problem and how to fix it. Extremely quick repair turnaround and he went above and beyond just replacing the hard drive, way more than I had expected. He communicates with you throughout the repair. I was so happy with my first experience that I returned two days later with another computer and that repair was even faster. I am so glad I finally found a computer repair store I can trust and rely on. Lastly his pricing is very affordable. Give them a try you wont be disappointed.

De
Review №21

Great, fast, and fairly priced service. I am very happy with the work that was done on my laptop. Rand was easy to work with and communicative. I would definitely recommend him for all your computer needs.

Ol
Review №22

My computer was outdated and very slow, basically unusable, but buying a new one was not something I wanted to do. Randy fixed my computer good as new. His service was fast and efficient. Above all, I appreciated him contacting me every step of the way. He told me the ETA for parts and completion. Also, he made sure his understanding of my wants/needs were clear and that we were on the same page. I definitely recommend his services to anyone. Thank you for everything.

me
Review №23

He diagnosed a laptop for me that two other places couldn’t fix. Quick service and he’s really friendly. Price was good too. Thanks

Fr
Review №24

Rand is extremely knowledgeable at what he does and very professional. I am very happy with the service I received. I highly recommend the Computer Place for anyone who is experiencing computer issues.

Ka
Review №25

When you’re 73 years young and have computer issues, I thankfully have a daughter who researched and found The Computer Place. I’ve worked with Rand for so many months and who is nothing less the most conscientious and more importantly honest vendor. I give Rand 5 Stars for pretty much everything.

af
Review №26

I had an excellent experience here. Very knowledgeable and friendly. My pc was repaired above my expectations and I would strongly suggest The Computer Place for any computer related issues. You will be satisfied with the end result and price is very affordable. Call them today.

Ra
Review №27

The go to place for all your computer needs. Friendly personable service catered to each individual customer. We actually CARE about our customers and make sure every single one leaves happy and that they know they made the right choice coming here.

St
Review №28

I highly recommend The Computer Place, I bought a laptop from them and I am extremely happy with my purchase. The Computer Place also fixed an old PC for me a while back and it is running great! Thanks Computer Place, I will definitely be back!

Ac
Review №29

Rand (owner) was a great help. Not only is he a guru in computers but he was also a great resources as far as electronics. His fees were very very reasonable. Definitely recommend him. He is my go to person now. Will never use geek squad again!

Au
Review №30

I went ahead and took the big step of trying to build my first pc and after it turning on and restarting on its own I had no idea what to do. The computer place was very nice and held up on everything they promised, I had plenty of communication and I was asked questions before anything happened. I’m very thankful I was able to get their help and work. I would absolutely recommend them to a friend and if I’m building another pc I’m just taking the parts to them

Re
Review №31

Very friendly and knowledgeable place! Work was completed quickly and reasonably priced! Highly recommend this business!

Ky
Review №32

I’m normally really good with computers but I just could not figure out what was going on, my computer was freezing and running slowly. Not only did these guys resolve the issues but they noticed some other problems and resolved them too.All for a very reasonable price and done quickly

Wi
Review №33

I bought a used laptop that had some issues. He replaced it with a better one. Even helped me with my cellphone.

Be
Review №34

Excellent service. Very pleased to have my computer fixed in a timely manner, files in tact and running better than ever. Very reasonable rates too. Thank you!!

Ra
Review №35

Let me preface this by stating that I took my business to The Computer Place initially because of the reviews and history of bad service from another local repair shop. “Hind site is 20/20” because now looking back, the good reviews seem fake and around the same dates as one another. I purchased a replacement cover and hinge cover for my laptop and brought it with me. I was initially advised by Rand Burkey that he would be able to replace it for $50 in a couple of hours. What would be a couple of hours turned to an all day affair and was advised that it would not be ready until the next day and that the price had increased to $90 due to difficulties that he was having replacing the part. Not to mention he kept trying to sell me a hard drive that I didn’t need or ask for. The next day came and he was still unable to replace the piece, however promised to do so. He then calls to tell me he is unable to fix it and blames it being the wrong part, I would have to come and pick up my laptop and he would still charge me $90 for something he could not do, though he promised he could. Upon arriving to pick up my laptop, it was noted that he altered the facing to the screen to attempt to get the part to stay. Not to mention glue residue was noted to the new cover and hinges from him trying to glue the piece on. He kept blaming it on being the wrong piece. He went on about having to rewire the camera and all into the cover and he had never encountered such a difficult issue. He even stated “this is why I sell Dell”. He also kept asking if I brought cash. Seems like all he cared about. Prior to paying I asked him to let me be sure the computer turns on. What do you know? It did not. He had to take it apart in front of me and fix it. Upon paying and giving the laptop to my spouse, he noticed the teeth on the replacement part had also been broken off from Rand attempting to get the hinge cover to attach. My husband went up to him as he was immediately trying to exit the shop to question him and he gave some excuse of the teeth not being necessary. He then dismissed him and stated he had a family emergency and would call me. He did call and text me and stated he would rectify the situation. The next day I informed him, after him texting me trying to still see about fixing what he already could not. I told him I just wanted to be reimbursed for the part that he broke. No answer. I then attempted to get on my computer and upon testing the camera, it did not work. I immediately headed back to The Computer Place and he was not there. I texted, no answer. I called three times and went directly to voicemail. I had my husband call and he immediately picks up. He then tells him he’ll be at his shop in 15. After approx 30 min of waiting he then shows up. He denied avoiding my phone calls or texts. He blamed it on T-mobile’s cell towers. I then tell him the problem with the camera not working and he tells me I have to drop it off and wait for it. I told him that it needed to be fixed right then and there as he was the last person to mess with the camera. I also mentioned the broken part that he should compensate me for. He never offered a refund or anything other than trying to continue to fix it. At this point he has proven to be incompetent and untrustworthy. I advised him that if he did not rectify his shortcomings at that moment, I would have to take him to small claims court. I felt it not right to have to wait even longer for an issue he created. He refused to fix it then and there so now I must resort to other measures. I’ve never encountered such poor business practices. I had been nothing but patient with this person, however my patience has been abused. Poor business and work ethic. Take your business elsewhere.

Br
Review №36

Rand was awesome from the moment I walked in. He went above and beyond for my computer and kept me updated throughout the whole process. The only place I’ll go to fix my computer in the future, 100%.

ol
Review №37

Very knowledgeable and customer service was second to none! If you have any issues with your computer, whether you know what it is or not, they diagnose it, and give you some options on what to do to fix it! You won’t be disappointed!

Ra
Review №38

Great shop for quick service at the best price...Any problem can be fixed...pleasure to deal with....theres a reason here for all 5 Star reviews...plus there open 7 days 10 am till 10 pm...what more do you need...👍

Je
Review №39

Great job at a great rate and great speed of service!!! Will definitely use them again.5 stars all the way!

Ka
Review №40

Superior, friendly, speedy and reasonably priced service! Highly recommended

Th
Review №41

Fast, friendly and knowledgeable! Excellent experience. I highly recommend!

Mi
Review №42

What a terrible service really I do not recommend it.

Do
Review №43

Fantastic service! Very knowledgeable! Friendly and courteous service! Highly recommended!

Ty
Review №44

Excellent and speedy service will use for all my IT issues in the future.

Lo
Review №45

The only place for computer repair! Quick turnaround and always the best service.

Bo
Review №46

Fast with expert knowledge and great prices. Highly recommend!

Ja
Review №47

Prompt and excellent service. Very pro, highly recommend

My
Review №48

When I handed him my unit, I knew he would be able to fix my RAM. I went from floppy disk to hard drive in no time.

Jo
Review №49

Thank you, hes the best!

Ju
Review №50

I took my laptop to the computer place to have it fixed and after two days they called me that the laptop had no fix, I told them it was okay that I was not going to fix my laptop so they would return it to me and they had to say that the next day would happen it was not ready it took a long time to really fix it bad service

Na
Review №51

This guy really knows his stuff, wouldnt trust anybody else to handle my delicate hardware...

Jo
Review №52

Honest work!

Jo
Review №53

Fixed my computer

Information
100 Photos
53 Comments
4.8 Rating
  • Address:4660 Ashton Rd, Sarasota, FL 34233, United States
  • Site:https://srqpcfix.business.site/?utm_source=gmb&utm_medium=referral
  • Phone:+1 941-879-8053
Categories
  • Computer store
  • Computer repair service
  • Computer security service
  • Used computer store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:12–5PM
  • Friday:12–5PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • Online appointments:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Onsite services:Yes
  • Same-day delivery:Yes
Health & safety
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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