Staples on Fruitville Road in Sarasota is a well managed Staples location that is equipped to handle all of your business and office needs when you are on the move and need to do something. The staff here is very friendly and accommodating to make sure that you are well taken care of. Really good experience here.

I go here about twice a week because its the closest Staples to my business. Every time I go in I am greeted and helped so kindly by each employee. I have bought two desktops this month and Don helped me both times. Not only does he have a smile, he is also extremely knowledgeable and makes the process stress free! Ask for Don! :)

Called several times to check on some plans I wanted printed, no one answered the phone and stay on terminal hold. Stopped by this evening, the lady in the print department was not helpful, didnt even try to be helpful. There are options, a real good one down the street, they will get my business that Staples just lost! Less then one star service!

Unfortunately Staples just needs to get with times. I feel bad about saying this because it’s not this store in particular but rather the entire Staples company, highway robbery! They want $50 for a pack of envelopes I can get online $29.Wow. Thanks but no.

I was at the store today great service

I asked for a simple 13 page print and there was no way they could get it printed untill the next day. There was litterally not a single other customer in the store beside one getting cashed out. Evan offered to pay extra as I need the thing today and go told it would happen if I needed it today

Staples is always a Neat & Clean place to go for copies, faxing, office equipment etc. Very friendly customer service! I had flyers made for my business.

Excellent service from Chelsey in print/copy - Thank you!

Real helpful woman in copy/fax section & an exceptional experience with very kind employee Vince.

Annely was extremely rude to me today. I came in for a simple print out of a resume for a job Interview that I am now late for because she took her SWEET old time working on something personal instead of helping the 7 customers right in front of her. Every one of the people in the store asked her for help and she continued to come up with excuses as to why what she was doing was more important than the physical customers in the store. As someone that works in customer service this is unacceptable and I will not be coming back here

I used their copy and print service it was very easy and the papers were good.

I didnt catch her name but the girl who ran the shopping/packaging Dept. was nothing shy of extraordinary! She had everything an employee should have. A strong sense of urgency, she listened to everything I needed, she went above and beyond to help print my shipping label from an email I couldnt even get to on my phone I mean thats just awesome! Kudos!

This location closes earlier than youd expect. Ive heard this is a Staples corporate policy, because they dont do enough business to justify keeping it open late. Hard to do more business when you close early.The store was clean, parking was OK. They had what I was looking for, but a particular item I had been researching prices online across different companies came up priced more than double what the online price stated. For reference, it was a Staples brand shipping tube for less than $2. The price online was not a sale price. I could have ordered it online for in-store pickup at the price listed online. In store, the price of the item was $3.99. I asked a clerk to double check the price, and it rang up $3.99. I told them about the website price, showed him the page, and he said hed have to get approval to sell at the online price (regardless that it was NOT a sale price). They gave me the online price without any further hassle, but it does not instill confidence in Staples that the price they show online is much cheaper than what they charge in-store for the same item. I guess they expect people to forget the prices they found online while researching where to buy their office supplies.

Terrible customer service

Great Experience at this Staples Location!My brother and I used the online business card creator and sent in our order! We were expecting 1 day after, but we never received a notification. Bobby was fantastic! We arrived and informed bobby our card order should be ready...but all 500 we’re not ready, Bobby explained to us that they make sure everything is perfect so it was taking a bit longer because of the print and cut. He followed up showing us the original cut(which were unsatisfactory with a white stripe on bottom) bobby and his team made the necessary adjustments and the cards looked great! Because of the adjustments being made and the time was much longer bobby made sure we had at least a portion to deliver with our first job! Bobby thank you so much for your genuine care and hard work! Keep it up!

This is the second time I have gone to staples for copies and had no assistance. The first time I went, I had a customer assist me, not an employee even after asking for help. The second time, which was just now, I walked out with an incomplete copy job after asking for help twice from the women behind the counter. Rather than coming around from behind the desk to assist me, she shouted out instructions from behind the desk of which made no sense. I do not recommend this branch .

Great Staples with very knowledgeable staff. Good choice of printers. Have most everything you need. Shop there frequently. Convenient parking easy access from all streets. If they dont have it, they will generally have it for you the next day.

The employees don’t wear their masks properly

Terrible customer service. Be sure to reserve a printing job 3-4 hours before you need to go. No option to go there unannounced and request something to be printed. Unfriendly and careless staff (ripped flash drive out of computer without ejecting—tons of other peoples open files left open on the computers—staff appears to have somewhere better to be). Just go to office max 3 miles down the road instead. It’ll save you the trouble.

Almost closing on Friday night- brought in photos to make a calendar. Gal was very busy behind the copy counter finishing up a demand project of menus for a local desperate restaurant. The calendar making is a self serve situation- you sit in front of the computer and put it together yourself, and that wasnt going to happen for me- with my ADHD and computer illiteracy. The gal, I will get her name today when I pick up the calendar, was amazing. Took my through every step with patience, humor, advice- --Laurel

Bobby was awesome. He took care of my technical issues with efficiency, professionalism and courtesy!!!

Sometimes good service, though usually not. The manager has an edgy, borderline nasty attitude. I only go there when time is limited, otherwise go elsewhere.

Best way to get your paper work done. Great supply for your home and office.

I will never buy or even call these people ever again --- thanks to the long BS recording they have.... I have other things to do than listen to 10 mins of BS>>>> ... the only items in the stores in stock are the highest priced ones....

Gotta say that this location is very small and poorly staffed...moreover the limited product selection and short hours make this an unlikely solution for my last minute needs. Now that theyve driven most of the small independents out of business, Staples has been working hard to webify their business and drive product mix towards their house brands.Service is generally poor to worse and the attitude matches. Junior store managers pass through this location several times a year and go who knows where.If you need a high volume print job, I would generally stay away from the FEDEX Kinkos, Staples, OfficeMax/Office Depots and look at the locals such as Blue Line, Performance Copying & Printing and the like. You will receive true service and, believe it or not, the price will be lower.

Best prices anywhere. Ive been shopping there for over 25 years.

Staples has all my real estate supplies only a few blocks away from my home. Great service.Tom WentzelKeller Williams Realty Select

A real hassle trying to use a debit card they sent me. They may loose a customer they have had since opening

Convenient location, ample parking, helpful staff

Prices okay. Service with a smile!

Called to find out if they could print a document. I sat on hold for a 20 minutes with no answer. So I put them on hold and called Office Depot. They answered right away and gave me the information I needed. Terrible service at this Staples.

Great staff very helpful!

I just waited 9 mins for someone to pick up and they did, by hanging up, soo rude! LikeI have 9 mins plus to waste on someone that immature,.. Im glad I have other options.

Great staff very helpful.

Utter and complete incompetence is the only way to describe them. After bringing in the empty cartridge of the specific ink i needed, they gave me the wrong one. The 2nd time we visited to rectify the situation (sent my friend in with the empty color cart. and spoke to an associate and made it clear I NEEDED THE EMPTY CARTRIDGE BACK, as most printers will not work without the empty color cartridge, even if u are only printing in black and white). When my friend got home (he knows nothing about these things, this is why i thought all would be well, after explaining in great detail what i needed to an employee) NO EMPTY cartridge . they said they had to take it for recycling . They must make $$$$$ off this . Ok accidents can happen, but when i called and spoke to the manager he accused me of lying and said my ink has been sitting on his counter all Day began to question what time we were there. How could this be if we picked it up last night? Glad i keep receipts. They ripped off the wrong guy. DONT SHOP HERE UNLESS U LOVE IT SO MUCH U WILL BE RETURNING MULTIPLE TIMES TO RECTIFY THEIR MISTAKES . Their ink is over priced and Liggets (tuttle) will refill them for a fraction . We will be speaking to someone who gives a care, and wont stop until they fix this. GET IT TOGETHER, associates seemed completely out to lunch, and would not be surprised if they are stoned on something. They must think none of us ever worked in customer service jobs..... SAD Mr GM, they have no clue what it is. Merry Christmas. According to Staples web site, those cartridges are worth 2.00 dollars a piece on your rewards card, i will be checking to see if the rewards card was credited AT ALL. Beware. .of greedy, incompetent, thieving people

Make 2 orders, the first one should be ready in an hour, and pass it to the next day and there was supposedly no inventory and I went to where the printer inks are and I found it, then they tell me that the order was canceled and they can not Give me none of those inks

A corporate place. Same as Office Depot... XXX

Like it just wish all stores had scooters for us handicap. ♿

Good customer service

Fast, courteous service.

Great inventory.

Great store for business supplies!!!

The guy who works in the Printing Department was extremely rude. Not sure Ill ever return.

Google office supply selection and customer service

Very helpful staff

Always has what I need.

Awesome selection

Excellent service

Good service

Great

Found bargains on clearance

Its clean.

THE STAFF ATTENDS VERY WELL, ESPECIALLY VERY GOOD SOUL GIRL