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CosmoProf
2081 E El Camino Real, Santa Clara, CA 95050, United States
Appearance
CosmoProf

Comments
Li
Review №1

Another salon location waste of my time. Though the female cashier was very pleasant and very courteous and I understand that you have to follow the rules but I still can’t understand how a lot of these salon supply store cancel a simple items such as an item as a spray bottle. Another location where I wasted my time driving down here and only to find out from the sign on their door that they can only sell to “Professional” only.

Mo
Review №2

Very poor customer service! The first time I put an order in place in the store, she forgot to process it. The second time I put an order in, she did not call me when my order came in. I had to follow up multiple times before I was able to get my order. The third time, I tried to make a return, she told me there was not enough cash only after she kept waiting to process the return. I had to go to another location for the return. When I recently tried to do an even exchange, she wanted to charge me extra because the item was on sale the next day. I have never heard of this policy. I was able to do the even exchange at another location. She just wastes the customers’ time!!!!

Ku
Review №3

The staff there were not ready to help and didnt talk nicely. The customer service is very poor and the staff is not helpful. Out of the two people working one of them was with the worst customer service. Do not recommend going here. I had to go to Sally Beauty to get the things I needed. Very bad place.

An
Review №4

Great selection of Goldwell Brushes for hair dye. Remember I cannot do anything with out my Redken chromatics bowl 🥣 grey, Redken chromatics brush purple, Redken chromatics measuring cup, because they are the perfect tools I’m so sorry to write a lot but I had a lot of difficulty with out my Redken brushes. Then I use Goldwell and Joico I love kpak color hairspray. I was wondering why my results were coming out a little different I had to remember to go back to the basics Of Redken chromatics bowl it’s perfectly balanced and I was using a different brand bowl and I could figure out what was happening but now everything is fine I absolutely have to have my Redken bowl brush and measuring cup for my accurate measurements. With creme lightner and 30volume thank you so much cosmoprof.I have to do even with Joico products I have to have my Redken purple brush. For mixing color and lightner.

Je
Review №5

Staff is friendly, a good assortment of necessary things, but not everything you could be looking for. Do need to be a professional to shop here, have your cert with you (or student ID if youre learning a trade) and they can set you up with an account

Je
Review №6

Just fine for a quick supply run

pr
Review №7

Staff is always ready to help

Mo
Review №8

Friendly employee

Information
12 Photos
8 Comments
4.6 Rating
  • Address:2081 E El Camino Real, Santa Clara, CA 95050, United States
  • Site:https://stores.cosmoprofbeauty.com/ca/santaclara/salon-supply-santaclara-ca-8835.html?utm_source=GMBlisting&utm_medium=organic
  • Phone:+1 408-244-5816
Categories
  • Beauty supply store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–4PM
  • Thursday:12–4PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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