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AT&T Store
117 N Wilson Ave #200, Sand Springs, OK 74063, United States
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AT&T Store
Comments
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Review №1

We wnet in to pay my husband phone off. They are so nice & helpful at this store. I luv goin only to it now because of the customer service. It is awesome

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Review №2

If you are told you need a one year contract for home internet their lying to you. Try another location.

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Review №3

Well as many times Ive visit the store ! Im pretty much known by now that my troubles were token care of . Hopefully my visits will be lesser involve there in the store . Because of my mistakes? Its just hard to get to know todays technology. I do wish that there were better information before I go into it! So I do thank the store for their great help and I do apologize most deeply for my lack of knowledge .

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Review №4

Great customer service all around! Store Manager Stormie was very helpful and professional! Will definitely be back in soon! Great overall experience I will definitely recommend my friends to switch over

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Review №5

My experience was fantastic. The store manager Stormie handled all of issues promptly. She was very friendly and I would recommend her to anyone

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Review №6

If I could give this store 0, I absolutely would. I went yesterday because I was having issues with my new device and new service that I just switched to att. The girl working WOULD NOT even look up from her phone to answer any questions. Have had our newest service a week and was still not able to use it because obviously she was just to buat.. She suggested I go on to tulsa because they are not a corporate store. I was absolutely embarrassed for her that she couldnt even answer a sime question... I will be making calls all day today because my service with att has been nothing but unsatisfactory all the way around

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Review №7

Employee Kriston said they are untrained and, not able to assist with AT&T problems. Theyre a privately owned company that doesnt answer to anyone at the AT&T company. But did tell me to go to AT&T at Utica and 15th

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Review №8

Trey was awesome and very quick thank you AT&T in Tulsa Hills

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Review №9

I stop in to pay my bill and there is one of the workers he name is stormy she makes if fun to give my money to her. Lol

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Review №10

AT&T STORE NEEDS AT&T EMPLOYEE WHO KNOWS HOW TO SOLVE AT&T PROBLEMS AS WELL AS GIVE CORRECT SALES INFORMATION AND BACK IT UP!!! Every trip they sound nice and are helpful but then when I walk out the door it is not how they said it would be. Then the process to fix it is out of there hands. They need someone who can do more than smile and take a payment or sell the product on faulty advertisement and not use the loyalty dept as a scape goat.

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Review №11

Really helpful and patient staff. We came in 10 minutes before closing, but the lady working was very kind, listened, answered all our questions and got us all set up.

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Review №12

Excellent service by store manager Stormie. Very sweet and helpful

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Review №13

Stormie is the wonderful! She makes sure to take care of you and gives the best, fast quality service ever! I always came to pay my phone here definitely recommend this location for any of your needs or business! Thank you and take care Stormie.

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Review №14

Maddie was the best person to help fix my issue and i’ve been multiple times! She is really laid back and chill i recommend her!

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Review №15

Maddie was the BEST at customer service! I would definitely recommend the Sand Springs AT&T store over all the others!

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Review №16

Didnt have what wanted and didnt answer questions.

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Review №17

Fast and efficient with friendly staff

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Review №18

Went to the store bc I was trying to figure out the best plan of action for me and my family. Stormie was absolutely amazing and took her time to explain the differences in plans and options we had. Was leaning towards a different company until her. This is my store of choice from here forward and will be back!

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Review №19

Stormy was phenomenal! The effort she put forth to save the info on my broke phone to my replacement phone was awesome. I do not usually take time for reviews however I feel indebted after the service I received. Thanks again.

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Review №20

Went straight there after got off work and didn’t get there til almost closing time. The manager was awesome and stayed til we got my new phone setup. Great service!!! Thank You Sunshine

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Review №21

I took 2 Senior Adults into this store. Jennifer gave us EXCELLENT service. She was very patient and kind and resolved both of the challenges these ladies had. Thumbs up to Jennifer 👍

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Review №22

THE best customer service!

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Review №23

Always professional

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Review №24

I went in because my phone kept rebooting. I called Samsung and they told me to go to att. When I got there the sales lady was complaining how busy it was(there were 3 of us). And that she was the only one there. When I asked her about my phone, she didnt even bother to look at it. All she said was its a software issue. So now Im a T-Mobile customer. With a new phone. 2 new phones and a tablet to be exact. And my bill is cheaper.

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Review №25

Good helpful people. Very knowledgeable. Good phones and good prices.

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Review №26

Love this store. Ive known Bridgett for years and she has always gone above and beyond to make things go right. I would recommend her and her store any day!!!

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Review №27

Excellent experience. Immediately was approached and took care of my need. The two workers were very pleasant, accomodating and accomplished in their knowledge. Would recommend this store to anyone.

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Review №28

Great, fast service. Stormie is very knowledgeable and such a great personality. This is my place of choice to do business.

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Review №29

Very professional and was able to set up auto pay in the store.

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Review №30

I just want to say how courteous and pleasant Bridgett, the manager at the Sand Springs store, was to me. She answered all my questions, put on my new screen cover, and fixed a technical gliche on my phone! Now I wish I had come here sooner and will definately be back when it is time to purchase a new phone. Great customer service 👍👍👍👍👍

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Review №31

Please unsubscribe me from your ads.

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Review №32

Checking on prices for plans and phones

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Review №33

This the only place we go because the service is remarkably great. We are treated wonderful every time we go

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Review №34

Store was phenomenal. Great staff and manager

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Review №35

Jennifer and staff rock great customer service!! Solved my issues quickly and wonderfully.

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Review №36

Employees would rather eat lunch than help a customer start a service. Felt pushed out of the door and treated like an inconvenience. I had to go to another att store to get my old number on the new account. Something this store told me was impossible was a simple task to another branch.

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Review №37

They never have a phone case for the phone they sent me!

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Review №38

Since new management came in almost a year ago now, this store has been doing great!

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Review №39

Stormie is absolutely fabulous! She helped us and knows her stuff.

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Review №40

Been here multiple days just bought a new iPhone and I love it. Bridget is totally awesome and I’m so sad she’s leaving. Everyone at this store is so nice I feel like family when I go there. Jessica is so sweet and so is Bradie they spent a long time helping me with my new iPhone since I have only had an Android for 25 years. When I came in Bridget wasn’t here so I was so scared because she has spoiled me with her excellent service and friendship. I feel like I’ll be ok Nick seems very nice so I’m definitely coming back. I’m so glad I don’t have to drive to Tulsa.

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Review №41

They help you and answer any questions you have a good one.

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Review №42

Was treated with courtesy and respect. Answered all our questions, very prompt service.

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Review №43

I was greeted with a smile and efficient in my experience. It did not take long, was in and out in a jiffy. :)

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Review №44

Great place.. Jennifer is the best .thanks darlin..

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Review №45

Sunshine took her time with me....she is the best person for this store

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Review №46

Sunshine was super sweet getting my unlocked phone fixed.

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Review №47

My husband needed a new phone so I got him the new S8. I was in and out of there in roughly 30 minutes which is rather fast in my opinion.

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Review №48

The staff is helpful, but you cant get in and out of here in under an hour for anything.

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Review №49

I AM always the next customer in line. They are confident and friendly..... ALWAYS!

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Review №50

Guy there had zero interest in selling me a phone. Lazy dude

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Review №51

Lisa in Sand Springs att is awesome!!

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Review №52

Stormy Wethers is very professional!!!

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Review №53

Lisa was the most wonderful help..

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Review №54

ATT is a horrible company! THIEVES

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Review №55

Every time i go to this location the store is way under staff and i have to wait 20-30 mins just to get started for my problem

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Review №56

Had a problem with my phone that they helped me with. Attendant went into my places layers below what I even knew existed.

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Review №57

Great service with minimal wait time. !

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Review №58

Its at&t sorry but anything to do with at&t now days just sucks, yes i no Im with AT&T but they all suck so what am i to do?

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Review №59

They loved my hugs.

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Review №60

Helpful, answered all my questions.

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Review №61

Helpful staff, well stocked, easy to see from street, easy access as well

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Review №62

Will not return to this store. Way too long wait time from sales reps talking to friends on personal phones. When they finally do get to you they mess up your account by putting stuff on there that you dont want. Very disappointed

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Review №63

Best cell phone company ever

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Review №64

I pay my phone bills here . It was a business stop.

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Review №65

Ok

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Review №66

Paid my bill

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Review №67

Love my wifi

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Review №68

Okay I wish it had more than one worker when I went in.

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Review №69

Great customer service

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Review №70

The absolute best service!!!

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Review №71

Storms did a super job

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Review №72

1 hour wait! Bad service

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Review №73

Very helpful

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Review №74

The rep sold me combined billing that never happened, my direct TV lines have not been buried yet, as well as they struggle finding my account info to make payments.

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Review №75

Very helpful and fast with service

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Review №76

Awesome service

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Review №77

Love the personal service

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Review №78

Very helpful

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Review №79

Love the service

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Review №80

Store needs more employees.

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Review №81

Awesome service!!

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Review №82

Love the free tv

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Review №83

Jessica was helpful

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Review №84

Will not return to this location. Ever...

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Review №85

Not going here again.

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Review №86

Great place

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Review №87

There okay

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Review №88

Friendly place

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Review №89

Rude

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Review №90

Thank you, iphone

Information
7 Photos
90 Comments
4 Rating
  • Address:117 N Wilson Ave #200, Sand Springs, OK 74063, United States
  • Site:https://att.com/stores/oklahoma/sand-springs/121879
  • Phone:+1 918-246-9111
Categories
  • Electronics store
  • Cell phone store
  • GPS supplier
  • Telephone company
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:Closed
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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