My partner and I were debating between a Costco wall bed and the Wallbeds n More model. We chose the local solution to keep jobs here, use more wood and less MDF, and reduce the carbon footprint of our purchase. The bonus was the fit, finish, and installation process of WnM. We bought the Arlington queen size bed in white, and were a bit worried about how it would look against our white walls. Its PERFECT! Sleek and sophisticated. Also really like the hardware, super solid. Installers arrived on time, were clean and careful, and got our unit set up in less than an hour. Bravo!
I ordered a wallbed here right before COVID hit. Not surprisingly COVID ended up creating a lot of problems (delay in fabrication, multiple errors in fabrication) that were not the fault of Wallbeds n More. The store delivered terrific customer service in my opinion making sure I got the right wallbed (the wallbed I paid for) installed in my house during a particularly trying time. I was impressed, and I am very happy with the wallbed that eventually ended up getting installed.
Great customer service from Pamela. She was very patient with all my questions and always so up beat. Cant wait to get my new cabinet bed!
Had a great experience!Looking forward to receiving the bed!Pamela was very hospitable even accommodating our dog! The special discount was appreciated as well as the easy financing!
Wallbeds “N” More is a great company to deal with even during this uncertain time of the Pandemic. My rep was Pamela who met me in the San Mateo, CA showroom. She was knowledgeable, professional, kind, and very accommodating since it was difficult for me to walk. The showroom had almost every model I had previously researched and Pamela answered all of my questions. There was no pressure to buy, though I did purchase the Barrington Wallbed because it was exactly what I wanted for my small office/bedroom area. You will not be disappointed even if you just want to “consider” a purchase. Check it out!
My husband and I started our search for a murphy bed at WallBeds well over a year ago. We shifted gears and started researching different options: sofa sleeper, chaise lounge, even inflatable mattresses. We decided to visit WallBeds one more time. We were greeted by Julie. She presented us with a great option and price. It didnt take us long at all to realize that we should have gone this route all along. Julie was pleasant, patient and informative, and WallBeds produces a superior product.
As a first time shopper at WallBeds, I had a great experience. Julie was not only extremely knowledgeable but she was extremely patient with me as I asked about different features and models. This is the one place where I did not feel pressured by the sales staff to make a purchase. I wish I could give this location more stars! A great place to shop!
Julie Brooking was a joy to work with. She was very informative and quick to respond. I would definitely recommend doing business with her.
Julie worked with us until we were fully satisfied with the purchase and installation.She is very knowledgable and customer oriented.P.L. San Mateo
Just ordered my wall bed from Julie Brooking at the San Mateo Store...she made the buying experience painless...shes was very helpful in guiding me to the array of styles and models...since I am remodeling my house, I am not in a rush to have the wall bed delivered...by the time my house is done so should my wall bed...I will further write a follow up review once everything is said and done just to be fair. I hope that everything goes as smooth asmy initial encounter with Julie
Julie was very helpful, asked all the right questions and gave us lots of options to think about when selecting the best wallbed for our space. Her assistant Sean was also very personable and made they made a great team! The showroom had various options to look at and the different colors to chose from. My husband, Mark and I highly recommend Wallbeds n More in San Mateo.
Julie was super helpful in finding the right bed for us at the right price. Thank you!
Good front, LOUSY SERVICE, not sure what the quality will be like because we are still waiting to receive our system. I am very disappointed with Wall Beds N More in Burlingame simply because they (Bill) made promises they could not keep, and the follow up service is terrible! They said the bed would be delivered in 4-6 weeks because everything is built “locally, and can more than likely be delivered within 4 weeks.” After waiting 5 weeks I called to inquire, Bill said he would check on it and get back to me…… never a call back. I called after another week and asked Bill again what was going on and when could I expect the bed to be delivered? He said he would check on it and get back to me… same results, no call back! My family and I were on vacation and trying to plan the last few weeks of being away, I called one more time to see if we could plan a delivery in August, no call back, no nothing…. Very frustrating…. All I need is a call back to let me know “something!” Kids off to college in next few weeks, no telling what is going on with bed system...
Lousy quality and service. I rarely hate to go online and tell my story as I want to be fair. The store manager did not listen to my concern nor did he even try to come to so understanding.