We went into the store ten minutes before 6:00PM, looking for a dresser with picky, specific measurements. Even though the employees were readying the store for the close of day, Julie made contact and let us know she could help us if we found anything of interest. They had a lot of wonderful 100% wooden items and we found the perfect dresser! With flawless customer service and without a hint of rushing us, Julie helped us complete our purchase and we made plans with her to pick up the piece the next morning at 10:30. She told us exactly where to park and that a fellow would be there to load. We arrived on time the next morning and our dresser was already wrapped for loading, and the guy was there to help us! Julie handed us our receipt, noting a 15% savings as was shown on the price card. We were in and out in less than five minutes. Flawless customer service from the time we entered the store through to when we were loaded up and leaving the lot. Thank you Julie and Furniture Gallery—Bedroom Express in San Bruno!! We’ll be back to do more business with you! Exceptional!
Julie was super helpful and gave us the inside scoop on things. It was great the have the mattresses in a box to try out too! Were excited to get our DreamCloud Mattress!!
Great Customer Service!I walked in to the store to look for the bed frame and box spring with a special need, they helped me find the one I need and also provided some alternatives. The store manager was super friendly and patiently explained their products in great details. They were also able to schedule the delivery the same day which is very convenient.The delivery service guys were also super awesome, they called 30 mins before arriving and also came on time. They carefully moved the items and helped with the installation.Highly recommended!
We are very happy with our new couch! Ira helped us put together a custom sectional sofa. We came in and picked out the fabric, and then we could mix and match different arms, cushions, layout, etc. from all the different styles they offered. We gave him the dimensions we wanted, and then he sent it off the Bob the Sofa Builder to be made locally, in the Bay Area.Quality materials, excellent workmanship, the price was reasonable, it fit our specs exactly, and the couch is very comfy! Ira was friendly, pleasant and helpful, and the delivery guys were polite and careful.Highly recommended.
Im going to give bedroom Express 4 stars. Went in to look for a living room set. The people working were not pushy but they did take the time to help me out when i had questions.
As always, another wonderful experience at Bedroom Express. Not only is the quality of their Furniture exceptional, the service and pricing cannot be beat bar none.
Bedroom Express SSF. I purchased 2 dining chairs from this location with a friendly Salesman Ira. I was told my chairs would be at their location in 2 days. Unfortunately they were not. Long story short it took over a week but I was kept informed by Julie & Ira. Due to the inconvenience when they were not delivered that when they were they built them for me & all I had to do was pick them up which was nice of them since I didn’t op for delivery & set up. I’m pleased with my purchase as well as their customer service!!!!!Thank you
Wonderful experience! Worked with Julie to choose the right cabinet for my living room. She was knowledgeable and very professional. It was hard because we did everything through pictures and emails because we want to stay safe in the pandemic. The cabinet is exactly what I wanted.
I was able to make a fast purchase of a bed frame and box spring. Easy and fast. They are flexible and will meet me in a few days for pick up. Great customer service!!! Definitely worth giving Bedroom Express your business!!!
Bought a Nectar mattress from here and had a great experience. Did it completely over the phone and Ira got me a mattress delivered to my door at no charge the next morning (on New Years Eve no less). Would highly recommend!
Awesome place for your furniture needs. The people there are so friendly and willing to help. My 3rd purchase and Im for sure to go back.
We went to Bedroom Express just to check out one mattress (that is usually sold only online). We were immediately greeted in a very casual and not a high pressure sales way. We immediately felt at easy. Our saleswoman was extremely friendly and knowledgeable. We did not feel that at any point she or there rest of the staff were trying to up-sell us. We walked around, asked questions and, in our own time, made a decision. Unfortunately they had just sold the last bed that we wanted but they were able to arrange for a new one to be delivered in a timely manner.I cannot recommend Bedroom Express enough!
The owners are extremely knowledgeable and friendly. We were greeted right away and had all of our questions answered. I have nothing but good things to say about my experience at Bedroom Express- highly recommend if you’re in the market for a mattress!
Great place, has lots of great furniture. Great on prices. Really helpful
Good prices
Good service good furniture
The People are very nice, they didnt try to sell what would have been the more expenssive furniture instead the practical one. At that point they did not know we were scouting for 1 king size and 2 full beds.
I just bought new furniture from this store over the Presidents day weekend! Ira was very helpful and showed me a Reclining leather sofa set from Flexsteel we got a great deal and new sofas delivered the next day.
Grest place to get quality mattress.
Thanks for showing me the catalogue.
Sharp stuff
Julie was great, gave us all the information we needed, with no pressure. Really positive experience!