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NAPA Auto Parts - Auto Parts Pros (LA-345)
560 W Mission Rd, San Marcos, CA 92069, United States
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NAPA Auto Parts - Auto Parts Pros (LA-345)
Comments
JE
Review №1

Awesome as always. Thanks to Steve and Tim for providing top notch service. I bought a automotive battery last year (Jan 2020), and had to have it replaced. They were extremely professional and courteous. The new battery works beautifully.Great job, gentlemen!!! Ill be BACK!!

Sh
Review №2

Worst employees ever. They don’t know anything about auto parts. Just spent 40 minutes at this location just trying to get the right windshield wipers for a 2018 Silverado. Not to mention having to return 2 sets because they were wrong. This is not the first time I have had a bad experience at this location either. Seriously embarrassing for NAPA

Fe
Review №3

Make sure if your going to pick up a part at another store and paid for the part to call ahead and make sure that the store does a stock check before driving all the way over to find out they dont have it. Now im waiting to get refund from the one that I supposedly picked up and its been close to an hour waiting for them to confirm I didnt pick up

Wa
Review №4

I got some excellent service here showing me what I need and the part worked perfectly! I am happy ☺...

Ry
Review №5

2 employees, in a busy store on a Saturday morning. Prepare for. a 30 minute wait. Also, only brand of windshield fluid. Napa, at least get the green good stuff

Ba
Review №6

Very helpful and friendly, gave good advice and kept me from making a big mistake.

Eu
Review №7

Such easy access ..great service....and they had what I needed

Tu
Review №8

Great Napa. Good group of employees. Everyone super helpful. What more can you ask for.

Da
Review №9

Great staff awesome selection, reasonable prices. My first stop when I need parts for my vehicles.

Da
Review №10

The go to place for any auto part, tool, oil, brake fluid, and the staff are very knowledgeable and friendly.

ma
Review №11

Always nice people here. Its one of the regional corperate offices. Nice place.

Te
Review №12

Friendly staff. Made a purchase and changed my mind. Very good customer service when I asked to return the item.

la
Review №13

Shelves were a little sparse. Staff were very helpful.

St
Review №14

The staff are friendly and helpful, and generally they have a good selection in stock. However, I came in today for some polishing supplies and oil and left empty-handed after seeing the prices. Just about everything I saw was at least 50% more expensive than other retailers. ($40 for 5qt Mobil 1 5w30 vs around $20 at Walmart for the same sku) Im sure not everything is marked up so high, but be sure to price check before checking out.

Da
Review №15

Bigger location than most with a wider variety of parts. Counter help, that I dealt with, was very knowledgeable and polite. Much preferred experience to similar parts houses nearby.

hu
Review №16

Outstanding staff with great pricing. Fast and friendly and always eager to help. These people know what theyre doing.

Ve
Review №17

Always professional and courteous!

An
Review №18

Outstanding service and help from Daniel! I was brand new to working on cars and he made it as easy as possible with all the help I needed. Thanks Napa.

Je
Review №19

The guys at this auto shop are knowledgeable and always willing to help. They have all the auto parts.

Do
Review №20

Napa is the one other place I purchase my automotive necessities.

Bl
Review №21

Excellent 👌👍 always de best of Napa from many years my favorite Napa truck Parts

J
Review №22

Great place to shop for parts, great prices excellent employees that know what they are talking about.

Do
Review №23

Always helpfully great people good parts if they dont have it they get what You need Usually same day

Tr
Review №24

Very helpful! They loaned me a funnel to use while adding coolant.

ry
Review №25

Great place to go for auto parts. Staff is very smart and knows everything about cars.

Je
Review №26

Knowledgeable and helpful

Ji
Review №27

This place is huge, well kept and well stocked. The counter employees were friendly during payout. This was the closest auto part store when my low oil light came on while running errands.

Lu
Review №28

An autopartes store near lots of homes. Staff is friendly and helpful. If an item is out of stock they will order it from other stores.

To
Review №29

Very courteous staff and well stocked

Pa
Review №30

Havent tried shopping there yet rate better if I do

Ra
Review №31

Good supply of auto accessories. Except, they had a limited selection of seat cushions.

Ha
Review №32

Reserved online and pick up in-store. Easy enough.

Tr
Review №33

Friendly staff and I love that Napa opens earlier than other auto part stores do.

Ce
Review №34

Great place. Thank.you Randy for the best customer service in the world!

al
Review №35

Horrible customer service, your spending 20 mins for something that should take at least 5 mins.. people here are just to lazy

Hu
Review №36

Pretty cool guys here. Definitely helped me out.

Gl
Review №37

Excellent service & they had everything I needed in stock.

Ri
Review №38

Staff is always knowledgeable and helps me with my truck problems. Parts are a little more expensive compared to autozone or OReillys but the knowledgeable staff is well worth it

S
Review №39

Friendly knowledgeable staff! Daughter really enjoyed it!

Ri
Review №40

Good place to get auto parts. Prices are reasonable.

Pr
Review №41

Great customer service and very friendly to solve all your car needs

Sh
Review №42

Horrible customer service. I asked for help choosing a product and the employee didnt even talk to me, he just pointed and walked away. I will never go back here

Ch
Review №43

Friendly, easy to find, lots of parking.

Pa
Review №44

The guys here are knowledgeable and always willing to help.

Jo
Review №45

Do yourself a favor and just go to OReillys. If they cant type a year/make/model into their computer, you will blantantly be told yea, we cant help you. Multiple times I have gone in with simple problems (even with part numbers) and get turned away. If you have any after market parts, dont go here.

El
Review №46

Wonderful Customer Service.

Ke
Review №47

All the parts you need for your car and truck.

Gu
Review №48

Great customer service.

sh
Review №49

The staff here is awesome, always willing to help, even to a ridiculous extent!

Da
Review №50

Auto parts and supplies. About everything you could ever want to repair your vehicle

Al
Review №51

Terrible customer service. Leo and his crew dont know customer service.

Ma
Review №52

Great selection, quality product, friendly personnel

De
Review №53

Great choices of generic and brand name parts.

An
Review №54

Always nice and great parts for my rides

Le
Review №55

Really helpful guys, nice clean store.

Pa
Review №56

Good service, got what I need.

Ja
Review №57

Good knowledge people who are trained to serve the customer

Ch
Review №58

Counter guys take too long. Cheaper prices elsewhere

S
Review №59

Friendly, knowledgeable staff.

Ry
Review №60

Its NAPA - theyve got what you need and theyll get to you when they get to you...no real hurry here.

Tr
Review №61

I recommend the auto parts.

Fr
Review №62

Helpful people

Pa
Review №63

Extremely friendly people very helpful

Ro
Review №64

Great place for parts

RO
Review №65

Top end parts

al
Review №66

This napa just gets worse and worse

Sa
Review №67

Great selection.

je
Review №68

Friendly helpful staff

Pa
Review №69

Too expensive . helpful service.

An
Review №70

Good customer service

Le
Review №71

Great customer service!!

Na
Review №72

Is good

Mi
Review №73

Always helpful

He
Review №74

Good service

jj
Review №75

Its a ghost town for a reason

An
Review №76

Terrible service

Fa
Review №77

Not very friendly

Al
Review №78

Parts parts parts!!

Je
Review №79

Here you get what you need for your car

Ju
Review №80

Very good service and all quality for your car

Ma
Review №81

Today I attended very well there are times that I do not believe today I attended David

Je
Review №82

Great service

Is
Review №83

Excellent service

jo
Review №84

Automotive parts store. It has good customer service

MA
Review №85

Great service

Ed
Review №86

Excellent attention, and I found what I went to look for, the good price.

Re
Review №87

Excellent

An
Review №88

Need more variety

Information
20 Photos
88 Comments
4.3 Rating
  • Address:560 W Mission Rd, San Marcos, CA 92069, United States
  • Site:https://napaonline.com/en/ca/san-marcos/store/27068?cid=pl_yext_jobber_AutoPartsProsLa_27068
  • Phone:+1 760-736-6000
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–4PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
  • Credit cards:Yes
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