My wife and I walked in to learn about the Sleep Number mattresses because we wanted a more comfortable sleep. We were attracted by their good reviews and name in the market, as well as the Labor Day sale. Even though prices were still quite higher that we wished for, after learning about their mattresses and trying several of them, we were sold! Ben, the sales person, was also very knowledgeable, patient, and willing to help. Our decision was based upon: quality of the product, comfort, durability, the 100-day trial period, and the long-term warranty.
The customer service here is excellent. Had a great experience with our salesperson Harrison. He let us take time looking at the different beds and wasnt pushy at all. A lot of salespeople tend to put pressure on you to make a sale but Harrison was cool calm and collected. Highly recommend these beds and purchasing from Harrison!
Just spent our first night in our new bed...Amazing! Not only was the bed wonderful the whole process of getting it was. Harrison helped us find the right bed on our term we visited the store multiple time while we thought about the purchase. Harrison reached out to let us know about a sale and thats when we decided to go for it. Harrison made sure we thought of everything like sheets and mattress covers and helped us remove the things we didnt need like feet warmers. The whole instore experience was great. Sure we had to wait 6 weeks for the bed but honestly it flew by and one it got her the delivery guys were great help remove the old bed and frame and hot the new one in in a flash. Great all around customer service!Thank you Harrison and team!
Got great customer service who answered all my questions and more.
On the day that me and my wife arrived at Sleep Number, we had doubts about the sales pitch that we was going to receive from a salesman. But with no pressure the salesman explained and demonstrated how the bed worked, allowing us to lay on it as he showed us. Well, done deal. We bought the bed and glad we did. Thank you Sleep Number.
Great experience and the salesperson was very knowledgeable! Really excited to sleep in our awesome new bed!