They told us 1-6 weeks for delivery of the bed frame we bought…9 weeks later and we are still waiting. When we called and asked why we haven’t received our frame the blamed the supplier being back-ordered. That’s totally understandable, but what is inexcusable is that they didn’t call us to update us about the delay. We will be lucky if we get our frame 3 months after we ordered it. If you need a mattress or bed frame quickly, don’t shop here. Horrible customer service and communication.

Brandi is very knowledgeable and extremely helpful. Service was fantastic.

Walked in, around for a few minutes and knew we had to get out. Dead cockroaches seen along with alot of cockroach poop all along the windows. Noticed raid bottle under a bed in the back and numerous traps set. I would not recommend to buy anything here unless you want to infest your house. Disgusting!!

Helpful as well as knowledgeable staff.

Just wanted to say thank you to the San Luis Obispo Mattress Outlet. The staff over there was so nice and kind with my Mom helping her find the right mattress. She wanted me to say thank you to the staff there and that the Sleep she has had the last two nights has just been wonderful. That they really did there job in helping her find the right bed for her. Thanks Mattress Outlet. We will definitely come and shop with you again.one happy customer 💤💤💤💤

Trista was able to answer all my questions about comfort and quality. I left totally happy with my purchase and will tell all my friends to shop here. Best mattress store in town!

I recommend Mattress Outlet. Trista was very helpful, friendly, etc. I took a long time to decide on a bed...so many to choose from...shes patient and zero pressure. The delivery crew was right on time, called ahead per request, and juggled my new bed upstairs with a smile. A good experience...a satisfied customer. Thx!

Customer service OUTSTANDING. My bed is exactly what Iwas looking for. I reccomend this store.

Omg yall go here for mattresses absolutely no complaints, unlike every other mattress store

Good selection and prices on matresses. Friendly and helpful staff.

Quick and efficient. Didnt wear is down with tech talk.

We moved into our new place and needed a bed delivered and they came through with the purchase and delivery.

Great customer service and deals

Inexpensive, friendly service

Lots of inventory, including Murphy Beds, lots of parking!