I found what I was looking for and it took last time than I thought. Clean store good environment.

My GoPro HQ. It would be nice if they stocked more variety of items so I wouldnt need to buy them online but its pretty decent. I scored these items to make my recording easier in difficult situations. The staff is helpful.

Went to get a new phone, waited 20 min for associate and he immediately started helping someone that just walked in, after I was told Im next. Tried to buy a phone and when I told him I was with T-Mobile was told I have to go down the street to their (T-Mobile) store.I did just that and was told at T-Mobile that what he told me was complete BS. Also, be aware of promos as its always a great price, they charge you and after charging you tell you they dont have the item. Thats illegal, classic pump & dump...

Always great service at Best Buy no matter what state Im in.

Anthony was at the door..answered every question, told us where to find the desired item and said we absolutely could bring it back to confirm we got the right item. Kali then helped us because the item we wanted was out of stock. Delivery tomorrow by UPS. So helpful, friendly and foremost, knowledgeable! Thank you!

Excellent Best Buy! Nash helped me tremendously narrowing down an iPad and keyboard/case that would work with me. He recommended I bring in my iPad to see which case would fit exactly which the staff at a later date were cool cool with as well. The staff’s patience and knowledge of the products they sell have have helped me make excellent tech purchase decisions. Some places are pushy to make a sale but this Best Buy and their staff are just knowledgeable, professional employees that enjoy talking about the capabilities and limitations of products. If you ever feel lost in the abundant technological age were in, head to this Best Buy to find an employee to help.

Dont come to best buy often but I had a genuinely good experience with the staff here.

Neil in customer service made sure that my Best Buy $40 credit was applied to my October 9 in store purchase.Kyle Anderson gave a very good In Home Consultation for doorbells with video/audio features, plus video storage. He was a pleasure to talk about it.Some of the friendly Best Buy staff include Blake, Neil, Angie, Alvaro, Alyssa-Geek Squad, Gina, Darrell, Kelly, Orion, Albert, Alex, Jesse, Haley, Travis, Terence, Geek Squad installers Christian, Mat F., Corey, Rocko (Ricardo) and Max: some of whom who have gone to other jobs.Got two Amazon Echo Dots Gen. 3 and Sengled Wi-Fi light bulbs that work with the Alexa app on Echo Dot, plus my new Amazon Smart Plugs work with Alexa & Echo Dots to turn on my China Closet light, and LED & Rope lights decor.Geek Squad Max & Rocko did a great job wall mounting & installing my new 2021 Sony Bravia XR 55X90J 4K Smart TV and Sony UDP 800M2 4K Blu-ray player and Terk 4K 8K Broadcast antenna.Geek Squad Mat F. and Rocko beautifully installed Sony HT-S200F sound bar on my wall mounted Sony XR 55 X90J.

I was desperate for a C13 power cord. This is the cord that almost everyone has 4 of in their house. I needed it to power speakers across the street for a funeral at Madonna Inn in 30 min. They had none for sale but literally had them laying around not being used. The cable sells for $7. I offered/pleaded to pay for the used cable, offered to give them my drivers license and two credit cards, and said Id bring it back in two hours. No help. Radio Shack, closed. Staples, closed, Target, doesnt sell them. So I had to buy and return a $200 monitor for a cable. Yes it was my fault for forgetting it. But they couldnt lend me their junk cable at all. Even after offering everything but my first born. I was 45 min late to my grandmothers funeral. Thanks Best Buy.

Very helpful and attentive to my needs.

In the market for a smart watch lots of options and juliono was very knowledgeable!

I went here to buy a PC. The people working there were very helpful but it took a while to get it because it was busy. The store is very clean and has like everything someone who loves technology would want. Games, computers, TVs, phones, things that I didnt know existed. Even a car radio! So if you need to get some cool stuff, come to this Best Buy. It will be your best buy. Get it?

I just had my new washing machine installed by Eleazar and couldnt be happier. He took the time to make sure the washer was properly leveled in our not-so-level laundry room and ran a test to make sure there were no leaks.

FANTASTIC PLACE WHY? THEY KNOW THERE STUFF.. I WENT TO BUY A LAPTOP COMPUTER 8/19/21 TIME 4 OR 5pm... I TOLD THIS FANTASTIC GUY WHAT I NEEDED FOR MY MOM. SHE WANTED EITHER A HD, LENOVA OR DELL. IT HAD TO HAVE BLACK OR DARK GREY KEYS WITH WHITE LETTERING, 15 OR LARGER SCREEN.. SHE WANTED IT TO STAY AROUND $500.. JUST A SIMPLE LAPTOP COMPUTER.. THIS GUY TOOK ME TO THE LENOVIA WHICH HE SAID IS A IBM.. HE TOLD ME IT HAD ALL THE ABOVE & MORE ABOUT THIS COMPUTER, HE KNEW EVERYTHING ABOUT THIS COMPUTER COMPLETE KNOWLEDGE... HE LOOKED RIGHT @ ME EXPLAINING IT ALL. THIS COMPUTER HAS THINGS MY MOM WILL JUST LOVE.. ITS LIKE IT WAS BUILT JUST FOR HER! THANK YOU BEST BUY YOU MADE BUYING SOMETHING FOR MOTHER COMPLETELY COMFORTABLE WITH CONFIDENCE...

Seems like they are out of stock of everything. And, probably understaffed as it took awhile to get some help. Everyone was nice, though.

Great deals great service specials each week for under $100

Pretty much always receive excellent customer service at this location. Store is well stocked and Ive snagged some great deals here. From pressure cookers to cell phones to laptop cases, this is my go to place for tech in SLO.

The Verizon and the phone side employees are amazing. Was a great experience

Came into the store with the intent to leave with a laptop, a new speaker, 2 games and several phone accessories. However it seemed like the employees were actively avoiding me in each department. I would understand if they were helping a customer and I needed to wait my turn, but that was not the case. Anyway, I completed half of my shopping list on Amazon while I was still in the store waiting in the computer area. This was incredibly strange since I feel like normally I’m swatting away employees at other stores.

The employees are super helpful and make you feel great about any purchases you make.

Friendly and very helpful staff. Got a good open box deal. Store is nice and clean too. Still requiring masks

Overall decent experience. Only issue was lack of staff, so expect to wait and youll most likely have to ask for help.

The staff is always friendly and tries to help to the best of their ability.

Terrible phone service. I called in at 2:03PM (9-30-21) a man finally picked up at 2:15PM.I told him what I was looking for and then he hung up. Super disappointed. Hoping management can look into this -Curtis

What can I say its a typical Best Buy

My order was ready when they said it would be and it was very easy to pickup.

The most helpful staff of any best buy I’ve ever been to!

Dude at the front with the facial hair is absolutely useless. Asked him for help multiple times and all he did was keep pointing to the “appliances” and told me what I was looking for was on the “left side of the store.” Seemed to only want to be on his phone.

I was looking for an otterbox for my A51 and the website said there was only one in stock. When I got there two emoyees helped me look for the one the website was referring to. One of the guys had to look for it in the back and he found it. They were extremely helpful and the inventory on the website was incredibly accurate.

Bought a gaming laptop that was DOA, obviously not Best Buys fault, but the staff here have excellent customer service. Patient with my exchange, talked to me about options, and were friendly and social. Best customer experience Ive had at a Best Buy!

Awesome! Thats what I say AWSOME!!! They were supper short handed yet breezed threw everyone quickly and efficiently. Quicker than most that are staffed! Thanks u guys! You hands down ROCK!!!!

There is always good prices at best buy plus those hard to find chargers for little electronics you have had since 2000 they have the charger lol

Had what we needed and staff were very helpful

Not alot of products in stock. Went to buy a product to find it actually on sale but come to find out they placed it in the wrong spot and wouldnt honor the price. Left with nothing

Im a fairly clean cut regular looking guy who loves his electronics and is willing to spend his hard earned money to get them. However ive only been in this best buy twice in my life, once about 10 years ago and again the other day and both times felt like a criminal who needed to be watched by security despite not having a nefarious thought in my head. I wont be back a 3rd time.

Had exactly what I needed when no one else does. Had the best, friendly and helpful sales associate, believe his name was Terance.

I needed to grab my mom an at least temporary phone really quickly, and cheaply. Gina- one of the mobile specialists, was super patient, and helped me out a ton. She got me in and out butter smooth, as well as being really friendly and nice. Really helped out a ton, and made my busy day so much easier! Thank you Gina!

They didnt have much in stock but still managed to help us find a good phone.

Quick, efficient service. Answered questions about making my smart tv bluetooth capable to pair with wireless bluetooth speaker. An easy solution for the problem, a plug in bluetooth device which included 3 cable connection options to use for whatever port system my tv supported. My outport on tv was optical and used that cable to hook to device and tv. Easy instructions and hookup. I did end up having to use program settings in my smart tv to change sound to outside speaker, and pick the appropriate settings allowing my smart phone to sync with the changes. At 71 years of age I was able to figure this out. Nice to have had a great experience buying a gadget that works and a clerk willing to show me and explain the simplcity in making cable distinctions that helped me feel confident in the choice of product I purchased.

I live 20 miles away from the San Luis Obispo Best Buy. I tried calling multiple times for 40 minutes to ask if they carried a printer I need. NO ONE would answer the phone. I tried several departments, asked to speak to customer service, GEEK Squad, to ANYONE and I could not get through. Now, do you think Im going to drive 20 miles just to see if they have what I need? NO. Im going to Target or WalMart.

On my last visit to the San Luis Obispo BB, I had and pen tool on behalf of my boss for his iPad. I ordered and paid online in hopes of utilizing their Curbside pickup they advertise on their mobile. I choose to go to Bestbuy instead of the nearby Apple store because BB offered this service and I already had the app one my phone. I arrived at the store an hour later after they notified me that my item was available for pickup, and parked in a curbside designated parking space. I attempted to check in using the mobile app to notify the store I was there to pick up my item, but app repeatedly told me Sorry and could not procede further. I called listed phone number for the store and received a voice message that the store was not accepting calls - there was no one answering the phone. So I had no choice but go into the store even though I was trying use curbside pickup. When walked into the store, there two employees sitting at the welcome/exit boot just chatting. I told the welcome person that was there trying receive the item I had paid for via the curbside pickup they were advertising. But I was told I had to go stand in the Customer Service line receive my item. Turns out the customer service boot was handling customer returns and item pick ups. There was were multiple customers in this line. The line was moving very slowly because the other in line were there to process returns and there was only one employee there to process Customer Service, Returns, and PickUps. There were two other store employees there with no customers but were at the desk for Repairs. They were in no way assisting the one employee servicing multiple customers in the Customer Service that I was forced to stand in because the curbside pickup the store offers online was clearly not a service the was interested in actually providing. I ended up standing in line over 30 min to reach the counter and ask to receive my item which again, I had already paid for online. I complained about their mobile not working, to which the customer service employee simple responded Sorry, he would look in to issue. Ultimately, I waste a full hour at the store trying to get someone to bring out my item and being forced to go into the store and stand in line for an item I paid for more than two hours earlier. The next item and Apple product for my company, I was order and using Apples website. While was required to go into the rather small parking lot for the Apple store, and I had to go into the store, the first Apple store employee spoke to in store said they would retrieve my product and had in and out of on less than 5 minutes. I wont be going to Bestbuy again anytime. It may just have been that one store in San Luis Obispo, that was interested the curbside pickup service they offered online, as I have used curbside pick up lunch at other BestBuys in the past. But this store in particular was extremely disappointing, and I will avoid buying from them of can get the item somewhere else.

I ordered something online for pick-up and got a message soon after that it was ready. I went after work and gave the notice that I was outside. Someone came out within 3-4 minutes. Much quicker than I expected! He was very friendly and made it quick and easy. Even taking the time to answer a couple questions about whats going on with the store in this awkward covid time. I was able to enter the store also and the cashier was really pleasant! Great visit for me. Didnt think to get their names for props, they made it a good trip though

They had the mouse i was looking for plus a dozen others to choose from. Good inventory of all sorts of your electronic equipment and gadgets.

Josiah was outstanding in helping us pick out a new laptop. He was very knowledgeable about the technical details of each unit, he knew exactly what the store had in stock, he explained pricing, returns, and warranty information in understandable detail. We were more than just satisfied when we left with our new 17 laptop.

Plenty of workers to help figure out our needs very knowledgeable and understanding and very polite.

AJ is amazing. He really helped me out setting up my phone.

Very knowledgeable and helpful sales associate got us in and out quickly with exactly what we were looking for

A little disappointed with low inventory of iPads.

Great customer service and very knowledgeable staff.

Great service/agents!

Nice workers and good selection

Its had to adjust to on line competition! Nothing beats the hands on experience!

Nothing beats being able to see up close & touch products before we buy😊. There were plenty of people to wait on you in there!

Went to pick up a phone for a friend. Melissa was awesome told her why I was there and she helped me get in and out.

Mat S. was a great help for setting up my new phone. He was kind and knew what he was doing. He should get a raise. Thank you Mat!

I support Best Buy as I can look at the product in person prior to purchase which is value added experience for me.

Super stoked to see every single employee wearing a mask over their mouth AND nose. Everyone was super friendly and helpful and even got me for my appt in a few minutes early. Richard from the geek squad was super professional and helpful. Thanks guys!

Bought great laptop for 300 keep up good work Bb

Great place fir all types of appliances znd others products

Nice friendly sales associates

Best employee there is Pat! Very knowledgeable and sociable, all around awesome dude. You looking for new appliances and someone who wont steer you out of your price range, ask for Pat!

Very helpful staff.

They were up to task of backing up hard drive, copying files on new hard drive. Now to test the results. Great service!

Geek Squad rocks. Apple Store a no-go. A simple cleaning of the charging port did the trick. Sam was a consummate professional.

Most employees are very knowledgeable, their geek squad is capable and the store is always very clean. The employees genuinely want to solve your technology needs, which is apparent in the quality of their work. Couldnt ask for any more from a Best Buy

I love the selection and it had great customer service.

Its good. But they need to start caring more car audio stuff. Its best buy. You cant go wrong.

Had what I wanted. Awesome customer service when I was being helped. Even the cashier was really really good. Got me ext warranty and took my coupon.

I looked up an item online which told me it was in stock. I went down was able to see it on display which matched the online description perfectly.they were able to grab it out of the stockroom and I was in and out in 20 minutes. I love my new TV.

I get lost in here looking at all the awesome electronics.. Love this store. Polite friendly and knowledge personal

Needed a TV, its very hard to get a sales associate but once you do their very helpful,knowledgeable and courteous.

Ok this place has a bunch of tech essentials and I highly recommend going here for TVs,computer,monitors ext.But If you are into funko pops that have a very big variety in those too 5 stars see picture below⬇️

Fast and great service... employees were helpful and friendly

Not sure why they have stores anymore... Just go online...

I went into the San Luis Obispo store JUST to look at smart tvs for my bedroom. ALEX in the electronic department. Came to my aid Alex was such a great sales person. I bought a 32 inch tv. Alex is a great salesprson asset company. Thank you Alex.

They were super helpful but I had to wait 35 minutes to get help from someone.

We purchased a printer. Its printing all dots - black and yellow - and the colors are uneven on the page. We used it maybe for 10 pages in less than a month after it arrived. They dont want to take it back, since weve had it more than 14 days. No clue why I wanted to support Best Buy instead of Amazon.

Got a new eero6 router works great, $140 it better

Horrible delivery service, was told to be delivered 7am to 1pm. Nothing delivered by 4pm, called to check on delivery, was put on hold for 30 mins to be told that they do not know when it will be delivered.

A little pricey but you know youre always going to get good service good quality and good solutions

Service was great an d helpful.

Blake helped me in the computer department. Very friendly and knowledgeable, even carried my new ASUS to my car for me!

Did great for new car radio.

Helpful, friendly staff all over the store..lotsa sale prices right now!

Nice service! Thank you

Deadass love this place for tech

Great variety of electronics.....

Found the SD card size I wanted. This SD card as well as many others on the rack were on sale.

Amazing service and amazing prices!

Bought an ipad, Jesse was friendly and very helpful. Clean, safe store

Friendly, helpful and knowledgeable staff.Great inventory.Always clean.They run a tight ship here.

The employees were really nice and helpful!! Plus the store was really clean which is definitely a plus right now!

Very helpful associate, saved me some💰

Very Helpful Employees. Great COVID safety policies. The only downside is their stock is very low

Very friendly and helpful staff. I love that they dont hover or try to push you into buying.

Good place employees are very informative, good customer service

I will do my best to avoid shopping from major corporations like Best Buy from here on out. Im tired of huge companies that dont have a care in the world for its customers. I paid 1600 for a defective computer and paid extra for Geek Squad insurance thats proved to be more of a hassle than its worth. I dropped my computer in to have it fixed, told it would take no more than 2 weeks to fix and get back to me. Its now been over a month and no one has any cohesive information on the status of it. I get a different report from every single person I talk to. This doesnt seem to be any persons fault at the store level; just a consequence of working with a giant company whose interest doesnt include serving the customer.

Great. Everyone was really helpful. The stock was a bit low on drones and laptops but with all going on its too be expected.

Good store little bit more to offer then target any electronic you well find here staff was friendly and greeted me upon entering the store 4/5

Helpful... need more help