Ive been going to Lunettes for a few years now and am always happy with my experience. The staff is very friendly and helpful. Highly recommend.
I recently moved to The Bay Area. Lunettes made transitioning to a new optometrist very comfortable & easy. The staff is wonderful & extremely helpful. -Dee
Amazing team! Dr. Leon is very friendly and tells you everything about your eyes along the journey. John helped me pick out my glasses, very friendly employee. Love the experience and customer service I get when coming here. Would recommend to anyone in the area!
Had a great experience here, similar to all other positive reviews online. The eye doctor was professional, experienced, and helpful. The frame selection was varied and nice. The folks who work here are extremely helpful and communication is excellent. They also explained my insurance options well and worked within my budget. Highly recommended.
Best optometrist in the Bay Area! Lovely staff that is always super helpful. Great location!
Called up to make an appointment but they didn’t actually put it in their system. Worth double checking appointment is confirmed ahead of time. Otherwise friendly staff, modern equipment and excellent optometrists.
My experience with the team of professionals and doctors has been outstanding. I love the selection of eyeglasses available, and they have a great COVID screening setup!
Great service and great staff. From check-in staff, to the Optometrist and to John who got me fitted for my glasses.It does not come cheap, but this is a case where you get what you pay for.I highly recommend this place to anyone looking for high-quality glasses and service who cares about their eyes.
Dr Lam was awesome. Great to work with and super thorough. Was impressed with the state of the art equipment and Covid protocols.John did an amazing job in helping me select lenses and figure out my insurance coverage.Highly recommend!
Everyone was incredibly friendly and efficient, and was even able to accommodate my toddlers! Super clean and safe and professional.
Dr. Leon and her staff were very patient in teaching me to how to use contact lenses for the first time. I was able to find the perfect frames right away and the covid sanitation process was extremely careful and thorough. Everything was wiped before and after my use. I felt very safe being in the office and highly recommend Lunette’s.
I absolutely love the staff here! Every single person is so knowledgeable and friendly. They go above and beyond and are never pushy about anything. If you want white glove service with knowledgeable staff members, I’d definitely recommend Lunettes Optometric. I’ll never go anywhere else..
First time here and I had the best experience with both my eye exam and finding glasses. Great team and glasses options, thank you!
This is a nice place with low stress vibe. I just stopped in the morning to get new nose pads, and got a lovely nice new pair at no charge. I was impressed by the nice low-pressure atmosphere, and also the tasteful selection of glasses. I came on here to give the place a good review, and am impressed to see I will have to join the ranks of all the other 5 star reviews. Indeed a great place. Pro tip: You actually access this place from Mission St. :)
I am just so disappointed how they treat me. In general they are very nice when they know they can make money from you! I need to get some update/referral information from them to schedule appointment for an eye specialist and they block my number! I have to switch to another number to get them pick up the phone! I called them from different times on a work day and no one got answered, but once I witched a number they picked up the phone immediately!
Love this team, very friendly and knowledgable staff! Was very convenient when working in FiDi. Theyve done well thought out transition to keeping patients safe and extra sanitary. The communication along the way made the process as easy as it can be - highly reccomend!
Great contact lens! The team is excellent and responsible!
This is hands down the best optical and eye-wear store in San Francisco! The doctors are kind, informative and caring. The staff are high knowledgeable and fit you with the best pair of glasses for you. The team delivers world-class customer service - Sarah and Marianne got me into my first pair of DITAs and I have continued to purchase frames and sunglasses exclusively from them. They are always bringing in new luxury and contemporary glasses and sunglasses from all over the world. A great place to get your eyes checked and pick-up glasses that suit your style.
Highly recommended. Really patient and professional staff - I went in for a routine eye exam and lens fitting and it was a great experience, end to end.
Lunettes was recommended to me by a friend. Everyone is friendly and helpful. I am sad that I moved out of the area. They have a great selection, the latest technology, an excellent and attractive location and the nicest staff. I would highly recommend them to anyone who lives or works in the SF Bay Area.
A real pleasure - as good as it gets. Competent, pleasant, and accommodating.
Lunettes is a great place to get all of your eye care. They leverage technology and a courteous admin staff to making scheduling appointments very straightforward. Everyone there is exceedingly nice and helpful and it makes the whole experience very easy and pleasant. I would definitely recommend Lunettes to anyone who is in the market for an Optometrist.
Came to visit SF and realized I forgot to pack my contacts!!! The office/front desk worked with my doctor in Seattle to get my prescription and I was able to pick up a box for my weekend trip in SF!! This is above and beyond and am truly grateful!!!! THANKS SO MUCH!!!
Ive been going to Lunettes since theyve first opened and have sent over a dozen colleagues to them over the years. They are super helpful, submitting my rebate request for me, etc.; friendly; and very professional. Through their help, I now wear the most comfortable contacts Ive experienced over the last 20yrs. I hope they stay in their current location but I love them so much that Id follow them wherever!
Best place EVER! I usually hate going to the doctors but Lunettes has made me part of their family. They have bent over backwards when I need a last minute appointment or contacts before I go on vacation (This happens a lot). I love their theme events, and that if I ever need a friend I can swing by and say hi. They also have amazing glasses. I get more complements on my Tom Ford than I knew possible
Wonderful experience! Everyone at Lunettes is very friendly and professional. I feel as though they are concerned with my well-being and make me feel welcomed each time I visit. Ive had issues with my eyesight for almost my entire life, and they were able to identify benefits I wasnt aware of, saving me hundreds of dollars. Needless to say, I have referred my friends. Thanks Lunettes!
Clean, well taken care of facility, new equipment. Amazing understanding and kind people. 9/10only thing that is missing is a nice couch or chairs as waiting area
I never go to the doctor but when I do, I hope for the best. Going to Lunettes has definitely been a great experience for me. The staff is great and Dr. Lam always makes me feel comfortable when I make my visits.
I love this place! This is not your average optomoetry center. The people here definitely go above and beyond to making sure you are getting what you wanted out of your next pair of glasses or contacts. Ive recommended this place to all my coworkers and they all love it.
The team at Lunettes is absolutely incredible. By far, they are the most professional, technically advanced and fun optometrist practice Ive ever been a patient of. I could not recommend them more highly.
I highly recommend this practice. The office manager, Marianne, is always so friendly and on top of things. Dr. Leon and Dr. Lam are patient and thoroughly explain things, plus are incredibly kind. I have been going here for years for glasses, contacts, and post-LASIK followups, and have referred friends.
I switched over to Lunettes Optometric in 2015 when I finally had to start paying for my own insurance as I was no longer covered under my parents. They have such great customer service! I couldnt be happier with my experience and have recommended my family/colleagues to them without any hesitation. All have been very happy with their experience as well.I have strong astigmatism and am also very nearsighted, and had been wearing glasses since I was 3 years old. I was advised to use hard contacts (RGP contacts) since I was about thirteen to better control my vision.As a student, I studied long hours, and since graduating, I work long hours seasonally in front of a computer. I had a problem with dry eyes/redness for many years. Lunettes convinced me to switch to soft contact lenses, which has changed my life so drastically! My eye redness issue has improved significantly and my skin as well (as I used to rub my eyes often due to dryness).Also, Marianne really knows and loves what she does and it really shows!
Top notch service--very knowledgable and friendly. After troubleshooting for months with another eye doctor (read: hours and hours), the staff at Lunettes was able to resolve my contact issue in the 1st visit. They even shipped my contacts to my house when my baby decided to make a surprise appearance 6 weeks early.
My experience at Lunettes Optometric was superb! I went in for consultation on contact lenses and to review my current prescription. Dr. Lam gave great consultation and the staff at Lunettes Optometric were thorough and welcoming. I highly recommend Lunettes Optometric!
BIG BIG FAN! Been coming to Lunettes for several years now and have always had a great experience. Marianne at the front desk, Dr Leon and team are incredibly friendly and attentive. They never forget a face! Now I dont go as often because I got Lasik (through Dr Leons recommendation) and am super happy with the results. Overall 10/10!
Theyre a great office. High quality eye-check, great customer service, nice surroundings. My only input is that Id like to see some more distinctive collections in their already good collections.
The doctors are thorough and communicative. Amazing appointment service -- I feel like everyone who works the front desk is so cheerful. Their equipment is the best Ive seen at an optometrists.
The staff is so nice and accommodating. They have a great selection of glasses and are very willing to help pick the right pair for you! Would definitely recommend!
Love Lunettes! Marianne at the front desk is always super helpful and accommodating and a pleasure to deal with. Great experience and convenient to work for quick appointments.
This is the best healthcare establishment I have used in San Francisco. The staff is incredibly friendly, organized, and prompt. Both doctors Ive seen have been fantastic. As a patient, I feel like the doctors at Lunettes make an effort to spend time with me and understand my overall health and my concerns, which is increasingly rare in healthcare. Love this spot, highly recommend.
Always a relaxed, efficient experience. All the staff and doctors treat me with kindness and care. Appointments are on time, contacts arrive as scheduled, staff is attentive.
Over the course of one year, Ive had amazing interactions with Lunettes to get glasses, contacts, and even a stye infection examined. The staff is very approachable and nice. Felt like I was visiting friends by the time I was returning for the third time.
Comfortable & professional office. Both the doctor & assistant were extremely helpful and personable. Great glasses selection!
The eye doctors are really kind and easy to chat with. They answer any questions you have, and explain it in the level of detail you desire.
I started going to Lunettes Optometric a few months ago and have been very happy. New contact lenses and glasses have been great!
Gotta love this place cuz youre in an outgetting you an efficient and fast appointment is what theyre aboutThe optometrist is nice, and they also take VSPTheir equipment is high tech, just check it out and youll seeMade an appointment online, got there, the staff were nice. Saw Dr. Patel and she gave me my contact lens check up. She did a great job, was efficient and comprehensive. She was patient and really pleasant. Hard to find a good optometrist as there are so many around, but this will be my go to!
Great experience getting contacts. Efficient with my time and explained everything I had a question about.
I have been going to Lunettes for a few years and have been very happy with both the doctor and office staff. Very thorough eye exams and great, friendly customer service.
Very professional. Always on time and friendly. Great staff. Nice selection of frames.
Lunettes is a convenient, one-stop shop. Exams are fast and easy, the selection of frames is great, and Marianne will make sure you leave looking and feeling hip in your new spectacles.
These guys are incredible. Super knowledgable and really nice. Highly recommended.
Truly outstanding vision service! I would highly recommend Lunettes to anyone needing vision correction; their choices of frames are also excellent!
Super nice folks, very and convenient nice location. Favorite Optometrist ever by far. 10/10
Awesome and professional staff. Everybody was super knowledgeable and the selection of glasses was really great.
I had the worst VISIT to get glasses EVER! THIS establishment should have its license pulled. First I arrived early and forgot my glasses (work glasses and single vision sunglasses for work). I was quickly Pulled in to the eye exam room and asked which one is better this one or that: I had a hard time because all were out of focus so I tried reading them the her. She corrected me and stated: I do not care which one you can read just tell me which one is clearer At the end everything was out of focus.After that appointment (EYES OVER DIALATED) I tried to pick eye wear. They had no safety glasses just Military Rated (NO ANSI 87) Sunglasses and directed me to shop on-line. I did and purchased some ($238) with the prescription delivered to my e-mail address. And the following day (still wanting to patronize this business after following their advice) I returned for the Sunglasses and wanted to add some elegant glasses to the order I had looked at the day before: but the Sales Staff stated: I do not recall your being here yesterday at this same time: Do you know which glasses I showed you? I stated the Military ones from yesterday? His response was: sorry I have no way of knowing this.I left and the following day arrived at Lenscrafters where I ordered my eyewear and waited five days. Upon its arrival I placed them on and asked whos prescription is this? I COULD NOT SEE THE WALL Their response was the prescription you gave us. I should mention that the first one had someone else name (Laura something) on it from Lunettes Optronic which Lenscrafters kept and would not return to me: they said it was not mine as it didnt have my name on it. I had to pull up a second script from Lunettes that had my correct address and name on it. This one Lenscrafters accepted and filled the order. Luckily Lenscrafters honored their policy of no bad eyewear and saved me a $1500 more in losses on top of the $402.95 for the safety glasses that are rendered useless as per the BAD SCRIPT FROM LUNETTES OPTRONIC. TOTAL LOSS WAS $402.95 NOT COUNTING THE BILL TO INSURANCE COMPANY PLUS TH POSSIBLE DAMAGES OF LENSCRAFTERS ABSORBED. (Thank GOD they have staff and custom build there onsite) THIS MISTAKE COULD HAVE COSTED ME MORE $1903 plus repairing all the wrong lenses on my own. I should add that I reached out to these people and they refuse to accept responsibility for this mistake to this day> Stating: :Thats you prescription because it has your name on it.Long story short two wrong prescriptions from HERE.I WARN YOU STAY AWAY THIS PLACE IS THE WORST DOCTORS OFFICE I EVER ENTERED!
Very friendly and efficient. Plus, I find that its cheaper to buy contacts from them than to buy them online
Such a sweet, bright team that truly cares about you!
The staff is incredibly friendly and the service is great. Ive ditched any other optometric offices since wandering into Lunettes 2 years ago.
This place is my jam. Super smart, really friendly, great experience every time.
Visited after moving to the city and now I refer all my friends! Amazing, sweet staff, quick in and out, great frame selection, flexible scheduling and right downtown.
They are really nice and professional. I went there several times and each time it was a blast! Boom! :-)
Wonderful staff. Extremely friendly and helpful.
Nice people, professional, quality lenses on fantastic looking glasses :-)
Great service
Super friendly and helpful team.
Super friendly and competent.
Great service