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Through the Hayes Optometry
584 Hayes St, San Francisco, CA 94102, United States
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Through the Hayes Optometry
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Ak
Review №1

Dr Tam has been the most helpful optometrist Ive seen in years. Staff was very friendly, and the location is great!

Ri
Review №2

While living in San Francisco, I was a very satisfied customer of Through the Hayes for over 10 years. The Optometrists are outstanding, and I was particularly impressed by Dr. Langille. My prescriptions have always been spot on, and Ive appreciated the information she has provided on evaluating my eye health over time. In addition, I have always found their staff very professional and helpful, and I liked the very good selection of frames available. Ive recently moved out of the Bay Area, but I decided to purchase a new set of prescription eyeglasses remotely from Through the Hayes. The staff (thanks, Erwin!) did some great research for me to confirm that the frames that I was interested in would work for me, and they went above and beyond to work with me to place the order and ship the eyeglasses out to me. Fantastic work from an excellent team. Thanks Through the Hayes!

Na
Review №3

Great service as usual! My optometrist took the time to make sure my prescription was as perfect as we could get it. The desk staff is always really helpful and the service is always prompt and efficient. Love this place!

Ba
Review №4

Very kind and thorough doctor. Clean and high end office with current technology. Great selection of glasses.

Ch
Review №5

Best Service, Selection, and Staff! I bought a pair of replacement frames at their South Lamar location. Its normal for me to need a few adjustments before a new pair of glasses fits my face the way I want them. Staff has been awesome in getting my glasses adjusted to exactly how I need them done! Ive been coming here for years, since their 360 building location and will continue to recommend others to them for eyewear and eye exam needs.

Pa
Review №6

Ive been going to Through the Hayes for a number of years and recently went back to them for contact lenses. They did a great job. Their equipment is modern, their methodology precise, and they are incredibly well organized.Great selection of stylish frames you wont find other places, and theyre always willing to make things right for their customers. Highly recommended.

Br
Review №7

Very friendly, customer-forward service. Professional at explaining the procedures and options. Great for the neighborhood!

Cl
Review №8

Bought some very cool glasses here 4 years ago and called them to discover I can still get them as they need to be replaced. Very helpful, very accommodating and great glasses!

Je
Review №9

Great, personal service. Great selection of cool glasses. Just an awesome locally owned small business. Love Through the Hayes.

Pa
Review №10

Staff was extremely friendly and I could tell they had my best interests at heart. Ill definitely be going back.

Ca
Review №11

Excellent, patient, thorough, kind care and help. Dr. Langille takes time to answer all my questions unlike other optometrists Ive seen. She has reassured me and relieved a lot of anxieties about my vision concerns. Thats invaluable. Her staff is also very helpful and do what they can to provide excellent service. My family and I are very glad we found Through the Hayes Optometry.

Di
Review №12

Very impressed by the level of attention I received from Dr. Langille - she was really thorough and asked me questions that no optometrist has ever asked me about my eyes and sight. In addition, she and the staff (particularly Alexa and Jason), spent a lot of time with me and made sure I had all the information I needed on cost and insurance. Really excellent service and highly recommended!

Be
Review №13

Love the service and selection. This is my go to optometrist in San Francisco for high end glasses.

sh
Review №14

I moved here in 2012 and had to find a new optometrist after having the same excellent one in Venturq for decades. Ive been extremely impressed with Through the Hayes Optometry. Dr. Angela Tam is thorough, gentle, empathetic, and efficient! She got me through my preparation for cataract surgery which was so difficult because of my decades with gas permeable contacts, extreme near-sightedness, and significant astigmatism. Because my vision kept changing the months I was off contacts, Dr. Tam tweaked my prescription so I could function normally until my surgery. Dr. Tam and her whole staff are always so helpful and knowledgeble. I only need reading glasses now, but Through the Hayes has really stylish, beautiful frame choices. Love the location as well! I give them all my highest recommendation.

Cu
Review №15

The staff is extremely friendly and helpful. There are plenty of unique stylish frames to choose from, and the staff gives honest opinions about how they look. I will go back for sure.

Am
Review №16

This used to be my favorite place. However, I have had multiple issues with my last purchase. The staff recommended that I pick a certain frame. I have a very high prescription, but they were highly confident that my lenses would work in that frame. Im in round 3 of getting the lenses redone and still they are not right. Asking for my money back and taking my business somewhere else.I give their selection a 5. Their doctors a 5. But, I would like to give their staff a -5 just because I trusted their opinion and it was very, very, very wrong. Please note, I have over 5 pairs from them, and this is the first one they have messed up on. But, boy did they mess up.Old review:I find my favorite selection of glasses here, everything from hip to classic styles. All of the staff are incredibly helpful to make sure you find exactly what you are looking for in your frames. Cant find it? They will keep an eye out for a particular style and call you when it comes in the store.

Ma
Review №17

Had a great experience yesterday at Through the Hayes. Erwin was really helpful and patient in helping me select a new pair of sunglasses.

Sy
Review №18

I have been a patient for about a year. What a great team these folks are. Everyone from Dr. Thérèse Langille to the schedulers is so professional and competent that as soon as my exam started, I relaxed and felt like I was in very good hands. I also really appreciate good communication and their excellent followup.

Ja
Review №19

The doctor and staff were all very friendly but when I presented my groupon, that I linked to from their yelp page, they said they dont do groupon. Other than that, a good experience. They gave a discount for paying in cash without using insurance.

je
Review №20

This is a really rad local place to get your specs. They have the absolute funkiest & most unique frames Ive ever seen/heard of!

Bo
Review №21

Excellent eye care in a comfortable space with great staff. The eyeglass collection is extensive and stylish.

Re
Review №22

Excellent service, the optometrist is super nice. But they take almost 2 weeks to get the lenses back to you and are more expensive than other places Ive been.

Mi
Review №23

Friendy, laid back doctors and design-savvy, skilled optometrists make this a fun place to get your eyes taken care of. And their well-curated selection of frames will make you look great and feel good about being a four-eyes.

An
Review №24

The only place I trust with my eyes! High quality and good service. Beautiful store and office.

An
Review №25

I have been going to Through the Hayes for years. We recently moved to Marin and tried going to more local places, but were very unhappy with the selection and customer service. Its worth the trip!

Mi
Review №26

Do not go here. I asked Through the Hayes to email me my prescription. They refused at first, claiming that my exam was 10 months old and I had to be seen for another eye exam. When I pointed out that not only is illegal not to allow me access to my own medical records but also possible extortion to do it to try to force me to pay for more services, they immediately sent it.

Gr
Review №27

Love these folks - theyre always accommodating and nice to me. Plus they have a great selection of frames.

Je
Review №28

Got my eye exam done here a couple of years ago while living in SF. It seemed very thorough.

Le
Review №29

Love them! Very accommodating & very nice staff & doctors!

Sh
Review №30

Love the services and the doctor is awesome, always take good care of our eyes.

St
Review №31

Not only do they have GREAT professionalism and an outstanding range of frames, they host trunk shows with nibbles and beverages and have a friendly resident dog

Da
Review №32

Collosal waste of time.Spent 15 minutes on the phone filling out forms only to show up and have to fill the same forms out again. Then wait 30 minutes while they figure that they dont support my incredibly common insurance. To be quoted a $160 eye exam.Go to Costco, save yourself the hassle and trouble.

Ka
Review №33

Best optometrist ive ever had.

Je
Review №34

Bestest eyeball place in town!

Ro
Review №35

Always friendly and helpful.

Ga
Review №36

My favorite glasses shop in SF.

Information
20 Photos
36 Comments
4.6 Rating
  • Address:584 Hayes St, San Francisco, CA 94102, United States
  • Site:http://throughthehayes.com/
  • Phone:+1 415-553-6166
Categories
  • Contact lenses supplier
  • Boutique
  • Optometrist
  • Doctor
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:11AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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