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InstaPhone San Antonio
8373 Culebra Rd suite 105, San Antonio, TX 78251, United States
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InstaPhone San Antonio

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Cy
Review β„–1

I highly recommend this place for all phone and tablet repairs and services. These guys are awesome, respectful and very helpful. There service is fast and legit. Seleen and the other young guy on front counter are the best. We’ve been dealing with them for awhile and it’s nothing but good business. We have put out a lot of there business cards at our apt complete and cars. Thank you, for everything.You guys are AWESOME .. From The Crazy Girls Cynthia & Christina 😁

ga
Review β„–2

They were super helpful and knowledgeable. I came in for a screen repair and they took the time to help me activate 5 phone lines from a different carrier. They worked quickly and did a great job. Very much impressed!

De
Review β„–3

They are truly the best and and fast professional and helpful unlocked my phone in no time at all this is the place to go. In San Antonio.

De
Review β„–4

As soon as I walked in they were friendly and quick to assist me. Zaid was able to get me in and out within 10 minutes! I was appreciative of the quick service due to my long drive here. I highly recommend this place for all you phone/ tablet repairs and services..THANK YOU ZAID 😊

Tr
Review β„–5

Very helpful! Good guys who work here

Cr
Review β„–6

Great place to go for your phone needs! Hablan EspaΓ±ol!

Ro
Review β„–7

Great price! Fast and honest. Defenitly recommend!!!

Vi
Review β„–8

I am visiting my Dad in the local area, dropped my phone on his concrete and it shattered my iPhone glass. I noticed InstaPhone in his shopping center, so I stopped by. Im so glad I did. The business is courteous, helpful and timely. The staff was friendly and I was impressed with the results! Highly recommended.

Ma
Review β„–9

Great service, reasonable prices. They fixed my phone while I waited. Would definitely recommend

Je
Review β„–10

Wonderful, great service and quick. Fixed our mothers LG Leon. So many sentimental things on her phn. Unfortunately she passed away 5 yrs ago due to health reasons. The phone is obscure, obsolete. These were the only guys able to fixed blacked out screen. They fixed it fast and perfect! Great price too. Very friendly and knowledgeable staff. Highly recommended them.

Ji
Review β„–11

Very good customer service and they help me to unlock my Google account and the price is reasonable too

Vi
Review β„–12

Been there a couple of times and very happy with the end results. They work with you which makes it very easy and convenient. Thanks guys!!!

An
Review β„–13

It started off rocky at first, only because they wanted 120 bucks to unlock my phone. That is extreme in my book. Especially for something that takes about 10 minutes and the computer does the work. But after I walked out a gentleman came out and offered a discount to help me out. The only reason I cared about the phone was for the pictures of my brother that were on it. He passed away last year and I wasnt sure if they were backed up. *Couldnt login to Google either* Anyway he was able to reset my phone and get my Google account back on it and my pictures. Didnt get all of my contacts but oh well. Thank you for helping me.

Is
Review β„–14

I came into the store after my carrier told me that my phone was damaged. The carrier stated Youre screen is damaged and cannot be fixed! I trotted over to Instaphone and they looked at my screen and 10 Minutes later, the phone lit up perfectly! I think he is magical! I saved a thousand dollars because I didnt have to purchase a new phone! Bring your phones in to Instaphone and save some serious cash!

Ja
Review β„–15

This place came highly recommended to me by a friend. I went in this past Friday for a screen repair on my iPhone and he had it fixed in no time. Very good deals and prompt professional service. Going back this Friday for a battery repair and speaker repair

Me
Review β„–16

My recent experience with this business was beyond any expectation I had. I had an iPhone 7 Plus that needed a new battery and he not only completed that task, but also did everything he could to salvage the broken camera in the internal board. Unfortunately, the phone was not worth the amount it would cost to fix. However, Selene helped me get into an excellent new iPhone XR at an honest price. His mannerisms and character were very professional and keen. He has a positive attitude and was extremely helpful and knowledgeable about his work ethic. He always kept in contact to let me know the status of my phone as well. I am a satisfied customer. Thank you again, I’m truly grateful.

Jo
Review β„–17

Service was Fast and Friendly.. All my questions were answered and I felt completely comfortable working with Instaphone. My problem was resolved with in 15 minutes. Outstanding on all service aspects. Definitely A+. Thank you

Jo
Review β„–18

Great help with unlocking my phone. Super quick turnaround time! Definitely recommend coming here! Prices are amazing as well.

Ne
Review β„–19

Great customer service, excellent price very fast turnaround time. Less then 30 minutes and I had my phone repaired. Will continue to be a repeat customer.

Sa
Review β„–20

These men were really nice with my boyfriend and I we both came in to unlock our IPhone 8 Plus they walked us through everything. Gained our trust didn’t pull our arm for a sale. Really cool people to do business with. Thanks Instaphone for the service!You definitely gave us a good deal & gained us as a customer. We will see come back soon.

Jo
Review β„–21

Best service in town. Fast reliable and great price. Took in my iPhone 11 because the screen wasn’t working on it. It took them 20 minutes and it was ready to go and works amazing. Highly recommended

Em
Review β„–22

I love it here!!! Really nice people working, man named Fred was very sweet gave me a big discount for being the first time customer. My phone looks brand new!! My screen was really broken and my camera was super bad, right after he fixed it looks great, my camera looks good as new! And I got it back super fast. I definitely recommend this place πŸ‘πŸ½.

Ki
Review β„–23

I want to give them a five star review! Quick response, great customer service, quick & fast work ethics. Reasonably prices! I will be coming back for more professional services. Thank you⭐⭐⭐⭐⭐

Br
Review β„–24

I have been going here for years, & NEVER once been disappointed it was above and beyond what I expected! So quick, so efficient and so helpful. I recommend this to anyone looking to get there phone repaired .

Ro
Review β„–25

I came to visit family from Dallas Texas, I broke my phone during my stay in San Antonio Texas. I am so thankful for this place. They helped me fix my phone in less then 30 min and left it brand new. Awesome customer service and great prices. They were sweet and made sure I was taking care of. I will definitely be coming here again if I need to even if I have to drive 5 hours. Thank you so much I appreciate the service. God bless you

Ar
Review β„–26

This was my very first time entering a repair shop for my personal device; this has, far and beyond, cemented itself in my top experiences as a customer. Salem was incredibly friendly / humble, and definitely deserves more business.

ri
Review β„–27

They fixed 2 of my phones and very quick, price was reasonable and a good customer service definitely recommend this place

Ma
Review β„–28

Very efficient; Zaid was professional both times i took my A10e in to be repaired. Said it would take an hour and a half, but was finished within 45 minutes. Thank you Zaid and InstaPhone; yall have my loyalty.

Ma
Review β„–29

Great service! I’m a repeat customer and highly recommend them. They’ve replaced a cracked iPad screen and a couple phone screens as well. They always go above and beyond to make sure the customer is satisfied.

Me
Review β„–30

Came to get my phone fixed and they were fast and efficient!!!! I am super satisfied with them!!! :)

pi
Review β„–31

Very professional and informative, was transparent and honest about diagnosis. Fast service, highly recommend. :)

An
Review β„–32

Man They Really Went Above And Beyond With Helping With An Error I Made Buying A iPhone Off Of Offer Up. The iPhone Wasn’t Able To Be Used With Our Phone Carrier So They Purchased That iPhone As A Payment Towards An Unlocked, Newer Model, iPhone And Even Sat On The Phone With Us And Our Phone Carrier To Make Sure Everything Was As It Should Be. Then As A Gift For Us Being Patient With Them, They Gave Us A Glass Table Charger And A Case For The New iPhone For Free.Great People! Would Recommend To Anyone Who Needs Their Phone Fixed, Unlocked Or Just Phones/Phone Accessories Period.Thank You Again!

vi
Review β„–33

Honest the best service I have ever had and super polite and professional. Came in with my broken phone and it was fixed in less the 20 minutes. Will definitely come back!!!

Sa
Review β„–34

Fast and Trusting Service. Thank you for your services. I had looked everywhere for someone who could get my phone unlocked. So happy right now! I will be referring people!

Is
Review β„–35

Amazing, fixed my phone in less then 30 minutes!

Ke
Review β„–36

Good work guys, work very FAST!!

Ar
Review β„–37

They did a good job on unlocking my phone totally recommend.

Do
Review β„–38

Amazing service in no time at all 10/10 would recommend

Mi
Review β„–39

I highly recommend InstaPhone they unlocked a phone I brought in. I had trouble activating the phone through my carrier because the carrier was giving me problems. InstaPhone took over on the call with my carrier representative for about an hour til the carrier fixed the problem and activated my phone. Also that 1 hour phone all lasted in InstaPhone staying open an hour later than their closing time. Thank you InstaPhone for all your help and patience!

Th
Review β„–40

We’re super helpful in getting a phone repaired and cheap!!! They even gave me a screen protector after telling them no I didn’t want it... will come back for life.

Ja
Review β„–41

They offer super great service at a wonderful price! They had my phone done within 20 minutes and they did such a fantastic job. I will definitely be back and definitely recommend anybody to use these guys for any cell phone needs!!

Pa
Review β„–42

Today I came in to get my iPhone unlock and switched to a different carrier. They did it in 15 mins !!!! Best customer service

Am
Review β„–43

Really good service, got my phone unlock here with reasonable price. customer service is excellent

Er
Review β„–44

My iphone was beyond repair... the motherboard was badly damaged and no one would bother to fix it because they said it was too risky, but when I came to InstaPhone on Culebra they offered to fix it with no worries! I was so relieved. Saleem said it would take a few days, but gave me an extra iPhone to use while he worked on repairing mine. I was very surprised with howquick he was! Especially with the holidays approaching! Saleem called me when my phone was ready and it was as good as new! I am so happy with the service they provided and definitely recommend them to anyone! Thank you again InstaPhone! :)

Ri
Review β„–45

Good quick clean fix. Great customer service very friendly staff.

Ch
Review β„–46

I am happy with the service I received here. The gentlemen are friendly and professional! Brought the phone in (iPhone 11 Pro Max), with damaged screen and they replaced quickly and looks good. AND, their prices are relatively lower then the competition. Definitely my go to place in the future when/ if repair is needed.

Ma
Review β„–47

Came to fix my cell phone screen and to unlock. They repaired my phone screen in 15 mins with unlocking and the guys here are very friendly and helpful. Highly recommend Instaphone San Antonio.

iN
Review β„–48

Came in they gave me a discount for everything. Best prices & customer services!.

ke
Review β„–49

I came in with 2 phones and worries that I would not get my issues resolved the merged phone and carrier unlocked my iphone! New case new screen all on affordable price and under 15 mins!!!!!! This is the place to go!

Mi
Review β„–50

Very quick, fast & inexpensive work! Will always come back for any phone issues!

JD
Review β„–51

Brought both my phones here and the entire staff was more than helpful and courteous! They went above and beyond for us and we defiantly would recommend this cellphone repair store. We are definitely returning. They are experts with all your cellphone needs.

Ma
Review β„–52

Excellent service, friendly guys and very fair prices. Fast and honest service. Will come back again. Salim and Fred are great guys to do business with.

Pa
Review β„–53

Dkny and it is not just about it was the one thing that I wanted fh is a very good movie and the only one I know but it was CSN and I have

Yv
Review β„–54

I love this place ...I been here 3 times and every time the customer service is excellent and I always leave happy !!

Mi
Review β„–55

They did a great job fixing my screen great staff great service

Fe
Review β„–56

They have very good customer service and the price its very affordable

Va
Review β„–57

Glass repair less than 20 mins good price

Ta
Review β„–58

Me and my mom went in bc I got my phone screen fixed at the mall but it was on the disabled screen and after I finished the itunes part I couldnt finish the process bc part of my screen still wasnt working and the guys at instaphone fixed all of it in like less than 30 minutes !

po
Review β„–59

Horrible service and a bunch of thieves, I took my iphone to get the screen replacedAnd they gave a 3 months warranty but the screen went bad 29 days later so I took the phone back and they refused to change the screen saying that there was a scratch on it.I don’t really think they changed the screen the first time around,Beware they will scam you for sure you will be better off taking your phone somewhere else.They are a bunch of unprofessional starving thieves.They install very cheap parts.I will report to BBB if they have one.

gu
Review β„–60

They unlock my phone really fast. The price is reasonable for unlocking plus they have services too. Highly recommend this place for my family and friends

Ap
Review β„–61

They unlock my phone for really reasonable price. Staff here is very professional. Recommended to my family and friends. Thank you Instaphone once again

PE
Review β„–62

Very helpful took care of me (fast and friendly) and even set me up with a screen protector. Would recommend them. Good prices too

La
Review β„–63

My name is Lawrence. This is a long review but PLEASE READ ALL of this. I visited this store on Wednesday, February 19, 2020 and I inquired about a particular issue I was experiencing with my Blackberry device. I’m a disabled combat veteran and unemployed due to several disabilities I have.The gentleman who assisted me suggested a way that I could save money. He was very honest, some stores don’t do this. He was also very professional and a people person.I’ve lived in San Antonio for 18 years. This store is the β€œ CLEANEST β€œ store I’ve ever been inside!!! I personally 100% recommend this store and suggest that anyone reading this to check it out. In fact... I’ve already recommended this store to my friends. It’s in a great location as well.

Ma
Review β„–64

Really helpful,the service is great and Fred is nice

Ar
Review β„–65

SUPER NICE, HELPFUL & FAST !!!Totally recommend going to them FIRST. You wont regret it! πŸ™‚

Je
Review β„–66

Awesome customer service, quality work, affordable price, and very professional. Highly recommend!

Al
Review β„–67

I came with my iPhone 7 Plus not working. The guy fixed it in 20 minutes and was really helpful. They even help me to put back my app and stuff without even charging it. Price was reasonable to fix it. Highly recommended this place

Na
Review β„–68

This place is amazing! I got my phone fixed for $65 which is a really good price. They are very kind and quick. i love this place!!!

HE
Review β„–69

Happy and satisfied with service and price. They fixed my Samsung S7 screen and back for very good price. I recommend this place to my family and friends.

Ja
Review β„–70

I came in, they gave me an honest price for a screen and LCD repair. They finished their work and then I paid after I was able to inspect it first. I came here because after calling around they had the best prices for the service.

jo
Review β„–71

The are nice service and they fix your phones good

Ro
Review β„–72

Excellent and reliable service, 100% recommended.

Al
Review β„–73

Great place to repair my phone i recommend this place to everyone need to repairing the phone

Sa
Review β„–74

Excellent work. They got my phone fixed quick. I thought it was going to be expensive getting my IPhone fixed. Prices are great. I even I got a new case so my phone won’t break again. I highly recommend them they also are honest.

An
Review β„–75

Exellent

Co
Review β„–76

They were so nice and able to help me unlock my phone that I has been unused for over an year. The service was remarkable and we were out of the store in 30 minutes. I highly recommend

D
Review β„–77

Great service and very fast and convienient store hours staff is very friendly.

Id
Review β„–78

Very good service and was quick and simple.

Je
Review β„–79

Super fast sevice! Nice and clean store.

Jo
Review β„–80

Excellent work!! They fixed my s9 same day and price was reasonable. My friend recommended this place definitely recommed my family and friends

Ja
Review β„–81

Fast service and great prices! Awesome customer service. Definitely recommend!

Al
Review β„–82

Unlocked my phone less then 10min great service will be sending friends there way

An
Review β„–83

They unlocked my phone very quickly at a very reasonable price. They were very polite and friendly. Will definitely return and refer friends and family.

El
Review β„–84

Awesome prompt service from these guys highly recommended. Definitely earned my repeat business.

Er
Review β„–85

Very satisfied with the service and staff is very friendly they take care of the stuff right away

Lo
Review β„–86

Very awesome fast service.... thank you for all your help and kind service!!! We highly recommend this place

Su
Review β„–87

Quick, easy process in unlocking my phones. Very friendly service. Will definitely recommend.

An
Review β„–88

Awesome business!! Very honest. The services were very quick and now my phone is up and running again!

Fa
Review β„–89

Salim was super helpful and friendly the entire time. Will definitely be returning for any future phone services I need. Thanks again!

Mi
Review β„–90

Perfect service. Quick and easy process. Definitely referring friends and family.

ro
Review β„–91

I took my phone to Instaphone they did an amazing job in less than an hour. My phone had a new screen and battery great price and absolutely great customer service!MUST BRING YOUR PHONE TO INSTAPHONE!!

St
Review β„–92

This is an amazing place! I love how they were able to fix my broken screen and left it as it was new!

Lo
Review β„–93

Awesome service! Was able to unlock my phone with no problem

Ru
Review β„–94

I highly recommend this place to get apple serviced. Technician was very nice, i was very well pleased with his service. I will definitely come back again. And very reasonable. Ty

Ro
Review β„–95

Okay these guys are amazing took my phone to The geek squad they couldnt help me out look these guys up on the internet prices are fair and theyre great

He
Review β„–96

Best in town!! Great customer service every time they help you with everything. The store is clean and they practice safe measures. I live in Shertz and the drive over here is worth it every single time!Thank you Instaphone!

Es
Review β„–97

Awesome service Fred was amazing- won me over with my beautiful screen repair πŸ’•

fr
Review β„–98

Very trustworthy more than what expected!! Very knowledgeable! Very little wait! Definitely coming back again to do business!!!

Ri
Review β„–99

Zaid and the guys at Instaphone are very professional and friendly. There services are economical and they will explain all the services being done to your phones.Kudos to Max

Ro
Review β„–100

Phone looks great after the guy fixed it. They are very reasonable and quick. Sure recommend this place to my family and friends

Information
12 Photos
100 Comments
4.9 Rating
  • Address:8373 Culebra Rd suite 105, San Antonio, TX 78251, United States
  • Site:https://realinsta.business.site/
  • Phone:+1 210-510-8252
Categories
  • Cell phone store
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:4–8PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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